we got a bottom floor room right next to the pool

fun atmosphere , good pool, lots of kids activities,very friendly staff.

clean, friendly, kids loved pool area

fun atmosphere , good pool, lots of kids activities,very friendly staff.

we had needed room service for anything, there would not have been ability to connect and request any

were unable to leave our room as the security bar was inoperative

the pool and the location of the resort to parks and gondola

pool was amazing

wifi was a real issue, hotel said it was outsourced and nothing they could do about it

the atmosphere the pool

the swimming pool and bar area and children's water park like pirate ship was beyond expectation

plus they left the laundry in the hall

the kids loved the pool options and arcade and we definitely enjoyed the food choices

property, fun pool for kids at french quarter

beautiful grounds, kids love the pool, great food and love the boat to disney

hotel is beautiful, there is activities for the kids and characters meetings

it is located between the main building with the restaurants and pool, and the shopping and dining on disney

expensive and lots and can get a bit crowded at the pools at certain times of the day.

room smell of musk and mold , pool closed , lost power in the middle of night

one pool and restaurant was closed which was closest to our room.

pools are very nice

you should also invest in some coin laundry options

no laundry facilities

also in site laundry machine option

location needs guest laundry facilities

wanted there to be a place to do laundry since we were there for a bit.

i wish they would've been more choices for a hot tub since there's more than one pool area

on site laundry facilities

not enough dining options. gym was somewhat basic. a little over-priced.

lots of kids but hey it's disney

golf course was great and the lazy river

simply elegant, not over the top luxury, near waldorf spa and other restaurants, has an amazing lazy river and

not enough activities for kids aside from the pool.

the pool area is amazing!

location and pool area

not enough activities for kids aside from the pool.

the pool is also amazing

i love the location, the pool, and the staff.

the giant pool and lazy river. also, the location of this hotel can't be beat!

many dining options, the best pool on property and walking to epcot and hollywood studios

it was quiet and clean. fair price for the spa tub room.

location and pools

laundry not well organised

the gym is excellent

love this property and location and that there is a golf course and pool that are accessible

great room service

), need more wait staff in pool area, spa was too hot, shower too small, couldn't get a reservation at bull and

for a hotel with several pools, there was no laundry line or hooks over the tub to hang a wet bathing suit

laundry room in hotel was very helpful.

no concierge or laundry facilities in the building

had laundry facility

with a view of the fireworks very night, shuttles to the parks, great breakfast restaurant, guest laundry

we stayed in swan, and had to go to the dolphin facility for laundry service..ud83dude41

-self-help laundry services at dolphin

maybe put a laundry in swan too

only 1 laundry room in a different hotel

rooms are old and wet (high humidity) - awful laundry service

gym, spa, grotto pool, hot tub, cabana, swan boat, game room, ping pong, laundry, restaurants, transportation

all other things which we liked shared with swan: shuttles to disney parks, pool, restaurants, laundry room,

i like everything except one of laundry machine was broken when i paid by credit card charged me 3 times the

a better explanation of the different towers and elevators and how to find things like pool and laundry upon

great fitness area, laundry facilities and the pool complex was outstanding

laundry facilities weren t in same building. customer service was average

i understand the room service crew has alot to do and they do have a checklist but noticing and checking even

room service food was mediocre at best.

pool areas were unimpressive and the pool could be cleaner

very modern and new, spacious rooms for families, convenient breakfast on the go, great bar to relax after long

also there was a pay to use laundry where you had access to washers and dryers and the cost for that was very

laundry was an issue

nice location - right across street to disney springs. laundry on site friendly staff.

i like that there s a laundry room with 3 washing machines and 6 dryers but only 4 were working at that time

laundry in the unit was great too, first time traveling and doing my laundry, it was nice, came

the laundry room was also very convenient to have

facilities- pool and self laundry best location

spacious and comfortable, shuttle service to disney parks was free and easy, pool area was nice, laundry facilities

ice machines not on every floor. laundry room being refurbished.

we used the guest laundry which was really useful as we travel lighter and do a halfway wash

is good, has arcade area, splash pool for little kids + 2 more pools, playground, disney store, laundry facility

nice pool area and cute decorations on the grounds

staf were amazing, parking was easy and overall it was a very nice resort

we were in building 9, which was across a parking lot from the disney bus stop

we also had connecting rooms and one room had a leak, so our kids had to move rooms on the last night, which

very nice pool area if you are with children. on site laundry facilities.

amazing location, lifeguards at the pool, nice food, cool complex, laundry. really great!

great pools for kids and easy access to the skyliner

it was a long walk from the rooms to the dining hall ,the main pool and the buses

frequent bus transportation and many hotel activities for the kids

laundry facility missing products, very few washers and dryers and not enough space to fold clothes

not super allergy friendly- likely a laundry detergent problem

at the very back + there were mini arcade (my daughter played for a long time while i did my laundry)

1 load of laundry cost a small

has two nice pools and a sectiin for jacuzzi, also had a nice bar and its own laundry room and

no plastic bags for laundry

laundry are is very useful

someone use laundry when i need so i couldn t use.

clean laundry on site for a longer stay staff very kind and engaging easy walk to disney

the laundry was too small to handle the crowd

very clean - friendly service - pool was excellent - great facilities for laundry - excellent bus facilities to

good ammenities, we done laundry every other day, the machines were fast, washed and dried well, compared to

there is also a pay-per use laundry room which we used once

would be better if there were more laundry rooms given that it is a big property with many

put on floor 2 to start with, right about the laundry room

they brought someone else s laundry into our room when we were not there

the pools have waterfalls, and there are two hot tubs, a gym and even a laundry

great location wonderful staff breakfast was generous and the self laundry was a life safer

they put away my dirty clothes in laundry bags and they even organized my toiletries in the sink

on-site laundry; i was actually sick and was in the room the whole trip

wish they provided towels at the pools

location. kitchen.

room service came once during our 4 night stay and they did not make the beds

the location was the best thing. the pool hours were good as well.

there is a coin/credit/debit card operated laundry facility located on the 7th floor with six washing machines

no room service, you have to pay for laundry and it closes at 10pm.

there was no change machine for the laundry facility.

big clean rooms. pretty close to all the parks. plus it had laundry facilities.

there are no cameras and the laundry area i spending area or in the hallways that needs to change for the staff

you have to pay for your self laundry and at others i have been to you don t have to pay

staff not good , only 1 laundry room which is not sufficient for all guest, big tiring waiting lines for morning

room was nice. pool was great. gym was great

love the water park and golf

can’t wait to return with the kids

with two full bedrooms, 2+ full baths, and full kitchen, laundry, dining and living room we were blown away

the apartment came with a laundry machine and detergent, so we appreciated being able to run a load

- pool was really nice size and quiet - we walked to world centre for dinner couple of times

stayed in an apartment, a spacious 2 bedroom apartment with lounge with views over the golf course

it would be nice if the running track/walking path could meander more around the golf course or whole property

and i did like that they had laundry

it was convent and beautiful i loved that it had laundry

pool wasn't crowded and plenty of seating

i liked the water park that is available and also the movie theaters with the arcade as well.

security, bunch of kids ding dong ditching

comfortable than most hotels and lower to the ground so i didn t have to climb and they had a laundry facility

laundry facilities in the hotel, resort fee too much , parking too much and a 50 hold charge of

the staff pushing the dirty laundry carts throughout the hotel was a reason for me to select unacceptable

had to pay for parking, the staff didn't have enough change for me to do just one laundry load

friendly and helpful staff with clean rooms and convenient parking and laundry facilities

i had to sit trash in the laundry area and had to ask for face clothes and

clean, comfortable with plenty of amenities like a small theater, arcade, pool, business center, laundry

map of the building says that there is a guest laundry, however we never could find it

moreover i used the laundry and it was great and

no bath-rug, no shower cap, no laundry bag

the laundry machines were in poor condition. accepted money but did not function.

there is only self laundry room .

they had laundry and fitness center 24h which was great

great staff..we had a wonderful room. great how there are laundry facilities

of the family owners neshia, is so disrespectful,rude, and never check on her employees cleaning laundry buggies

in the afternoon and be told that room service was available or the restaurant at the distant golf club

the spa is amazing and dinner at capa was delicious

covid did not allow an airport shuttle.

breakfast is charged which is not usual for five star hotels.

the staff works very hard at making your stay as comfortable as possible [clean rooms, excellent room service

i had to use the trash in the laundry room to put dirty diapers

this time i had all 3 children and 3 bags of laundry

laundry facilities not working, person with a chainsaw directly outside our window cutting down

when we ordered room service the guy that delivered was super nice .

not only is the family friendly, but it is an amazing place for kids to go run around and have fun

also, we tried to do laundry, and vending machine charged our card $5 for detergent (which cost $2), and never

the laundry facility.

the room itself was clean, but the bathroom did smell like laundry that had not dried properly, so i am not

laundry ud83euddfa

great laundry facility on every floor - i would return

better cleaning of the laundry room trash area

poor availability of coins for the laundry, it could possibly need a dollar bill changer coin

laundry was useful

there were also convenient self-service laundry facilities on-site, including a washing machine and dryer,

the laundry room had no vents

it was great having a laundry room on

loved the large rooms, the breakfast and the laundry facilities

i like that they have coin laundry facilities on each floor, great option to get

there is also a guest laundry on each level which is perfect when travelling as a family

laundry room on my floor wasn't working, it was so annoying to have to go to another level

they also have a laundry room and fitness place that we used during our stay

laundry not big enough for the size of the hotel and one of the only 2 dryers was not working

laundry room was out of order and would have loved to have it but the receptionist gave us great

absolutely loved having laundry

can improve, among the amenities it listed that the have laundry available and it was not available

had no laundry service the pool was closed when they said it was open and no house keeping

the pool area is big, wasn't crowded, and i like that there are hot tubs and laundry facilities.

there's laundry in the buildings

laundry is perfect, amazing breakfast

the laundry area did not have chairs to wait on laundry

in with regards to what to do with trash or what to so with checking out (did we need to do laundry/dishes

we also like the fact that we could do our laundry in the room

excellent place and facilities. complety laundry set, kitchen and infrastructure.

no laundry detergent. 2 of the dining chairs were broken. we wouldn't sit in them.

being able to have a wide space to relax, eat-in, and do laundry.

did not like having to use debit or credit card at laundry room. difficult for older generation,

would have been nice (and more relaxing) if they had room service or an in room microwave

restaurant on the lake was ok, the food court food was gross, we ate there twice, the sports bar had the worst

hot water couldn't log into wifi long check in times and didnt communicate some details like you need a special

is a nice hotel for adults, not much kids

well appointed laundry room - again, everything we needed

((( insects everywhere: in kitchen, bathrooms, even in bedrooms, different types: small and up

pool was very small and although good for our needs when another group came along and chose to play

grosses zimmer, 24h minishop, cooler pool.

rooms weee clean and came with alot already in kitchen.

nice big rooms with kitchen and laundry room.

get a unit near the pool not at the end of the property

there's also a great pool at the hotel that the kids loved

nice big rooms with kitchen and laundry room.

there's also a great pool at the hotel that the kids loved

facilities were excellent, very handy to have a laundry for longer stay travellers

issues prevented me from using the laundry

didn't like the laundry room, it was totally dirty

were no change machine at the laundry room so every time you need to stop by front desk where it always have

very nice gym and laundry facilities. perfect for longer stays with family.

laundry, bathroom and hairdryer

during our stay and no laundry facilities even though they have it on their amenities which was frustrating as

t a washing station on the site we had to go across the road to their sister hotel to do our laundry but all

now no kitchenettes in the rooms, no hot tub, no laundry facilities (but can use nearby fairfield inns) not

i like that there was laundry facilities for guests on site.

group of older teens were smoking a bunch of pot near the laundry room

only complaint was the laundry room

they offer free shuttle service, full breakfast buffet, spacious suites, self laundry facilities and so much

spacious rooms laundry room located inside the hotel good location

no laundry machine in room, its in a seperate area and it costs money to operate it and buy laundry

having a starbucks on site and laundry

long treck to laundry facility which was very hot and uncomfortable no where to sit

gate to pool) it was a lot and frustrating to use it for every single little thing ugh the laundry fee is

laundry facility smelled musty

they would have stated that laundry service was not available on sundays and that their breakfast is not

it's not a big deal, but something to consider if you're planning to do laundry

from the pool area down to the laundry rooms

the onsite laundry facilities are

there were swimming pools with hot tubs outside, and even a laundry room

the kitchen and laundry rooms were so extremely helpful and the price was amazing

were very spacious and the kitchen area was well equipped and we made regular use of the in-room laundry facilities

front desk very helpful, laundry facilities in apartments extremely helpful, very nice pool

what we didn t like was we had to call to get more supplies for laundry, bathroom and coffee

having laundry facilities included was a great bonus

equipped kitchen, laundry machine and all needed items for long family

one dishwasher pod, one laundry pod, and dish washing liquid were provided

laundry inside room

one of our teens had a bit of arm rash possibly from laundry detergent

to use laundry machine was free but they don't have detergent even to buy at the reception

the apartment was great, clean, quiet and spacious. laundry facilities available no charge.

loved the closeness to disney springs. loved that they had laundry facilities. loved the pool.

there is laundry available

laundry is good, pool is amazing

laundry services available

we had ve been told about the self service laundry when we arrived, also didn t find it anywhere in the

it was nice to be able to do laundry in the middle of my stay

the room also had a washer and dryer, and laundry detergent was provided, which was a big convenience

all appliances are in the unit, including dishwasher, stove, and laundry machines

we sincerely appreciated the room upgrade at no additional cost and the washer, dryer and free laundry detergent

full kitchen, laundry are a big bonus

pool

breakfast, pool and beach were amazing!

new, modern, spacious. great food and water activities. lots of things to do for kids.

new, modern, spacious. great food and water activities. lots of things to do for kids.

room service, the restaurants, the mini bar in the room

there is a laundry area in the building, which was put to some use

laundry on hall

laundry facility wasn t the best

laundry room was clean and machines worked as expected

very clean even the laundry room was clean

no pool, no laundry facilities, no ice

a fitness center, swimming pool and laundry facilities are available for use with no parking fees or resort

would have picked somewhere else if i had known the laundry room was going to be under construction

laundry, pool, floors, elevator

the pool and on site laundry facilities even though it was expensive.

having a laundry room that was so affordable was very handy

tuesday night i had purchased laundry detergent and dryer sheets no problem

the laundry room was a plus and the machines were clean and quick

it offers transportation to the parks, has a swimming pool and laundry facilities

there is a laundry room that can

friendly staff, shuttle to disney parks, close to parks, good breakfast, spacious quiet room, laundry room

the laundry room was helpful when we got caught in a storm and needed to wash our clothes and dry them

laundry service could not be better

no change machine in the laundry room

the laundry facility provided an added convenience, especially for those on extended trips

guest laundry was busy

ubicacion, nice staff, clean laundry room!!

very close to the disney world - nice swimming pool, towels are available on site - self-service laundry -

location; nice pool; friendly staff; laundry facility; comfortable room; breakfast fruit was good

guest laundry on site

only 1 single washer and dryer in the laundry

the on-site laundry facilities were convenient, though limited to just one washer and dryer, and required

i loved that they had laundry services for guests

laundry wasn't working when we were there so i needed to travel 15 mins away for the closest

people overhead stomping around like elephants and others doing laundry at 1:30 am with tennis shoes bouncing

laundry room for guests to use, $3

i really appreciated the laundry facilities, which was reasonably priced

we also liked that the property included a laundry room and vending machines

area was great, self-service laundry room was good, easy parking

large rooms. comfy beds. nice clean pool area. ample onsite parking. laundry onsite.

food and drinks were on the pricey side. laundry machines ate my money when i bought detergent.

room was quiet and facilities were great, including good laundry facilities

was very frustrated when i went to use the laundry and there was no change machine there or at the tower desk

we were promised free laundry soap due to mechanical issues with laundry room

amazing, we had the two bedroom villa and it was as big as an apartment with a full kitchen and laundry room

the guys behind the omelette counter were amazing. small shop and laundry. pool was great.

inside hotel were not so friendly especially those pushing carts around collecting laundry sink plug kept getting

about the other 2 that were still missing the person at the desk said they were found in the laundry

the room blew me away, the friendliness of the staff, the breakfast offered, the cleanliness, etc

pools for kids and adults, beach volleyball, basketball, tennis, pool, ping pong, cigar lounges,

great self laundry facilities

the pool and laundry on site(very convenient)

towels - but the laundry staff were amazing at bring extra towels to us when we requested them

only bad thing i can say is that the dryers in the hotel laundry room didn't work

i liked that they offered on site laundry as well, it definitely came in handy during our stay and they replaced

there is a place to do laundry on the main floor, but it's costly ($3

there was laundry machines at the hotel but i never used

breakfast area, full size gym and laundry facilities. great location.

they also have onsite laundry (self service) and kids zone which was exceptional

the laundry charge me 3 times for one dry and no one say nothing

hotel was nice with an equipped gym, laundry room area, bar/social lounge with games like pool available

there was a laundry to clean clothes as well

the pool area can get a little more love from the property.

hotel was nice with an equipped gym, laundry room area, bar/social lounge with games like pool available

everything was great! clean, new and modern. we loved the bar and the rooms.

liked the free breakfast, so close to disney world, friendly staff, heated pool, and free laundry

complaint is that the laundry room is very narrow and hard to maneuver

we loved the free laundry

free parking and laundry service added an extra bonus

laundry was free also

guest laundry don't even bother doing laundry cause their dryers don't dry

laundry facilities were useless and way over priced

big rooms, clean, good breakfast, very good gym, laundry

the pool was open later, and the laundry on the unit are not the best would recommend going somewhere else for

the laundry should also be a little cheaper, it's kinda expensive for a full family

went to use the laundry room & hotel staff hogged up half the dryers with hotel sheets & towels, meanwhile they

laundry not available at this time next door at other property.

no laundry

no laundry facilities for customers.

the pool is nice and so is the gym, but the machines are not always functional

also was able to do laundry

laundry needs maintenance, hotel is tired and run down

laundry facilities are old and kept breaking down such that guests had to queue to get laundry done

the exterior door to the laundry/fitness area had a broken door handle and only 2 of the 4 washers and 2 of 4

hard to find the laundry and broken ice machines

i6t great that you provided laundry detergent and that they are eco friendly

perfect amenities for a longer stay including kitchenette, grill area, and laundry facilities

perfect location, nice, large and confortable room. complete kicthen. in room laundry facility.

location friendly staff great cafeteria laundry is a super plus

a laundry room is available in each block

laundry

places it s amazing from the staff welcoming to the rooms and pool it s absolutely beautiful

room service was only every 2nd day and i had to call on day 3 o

you also get all the disney's perks staying at this property (early entry and free parking)

parking close by. great food court.

clean rooms , laundry , pool was nice

we loved the location of the room, close to the pool, the laundry and with parking just steps from the room

we were super close to pool and laundry room

like the location of our room, and the fact we were close to the pool, laundry, game room & cafe

laundry facilities were helpful

the laundry room was located right outside our room but there was no sight of the ice machine

vending machines all non working. snacks and laundry soap machines.

the laundry facility was reasonably priced and very convenient (nobody wants to haul soaked things from

parking lot isn't huge so you may not get a close parking

i don't have any complaints. i wish i had stayed there an extra night to enjoy the pool more.

laundry

i did not take into consideration the noise from all the kids there, but it is a disney hotel.

with grandkids was wonderful being here

very nice pools 2 with lifeguards room refrigerator does not have a freezer excellent dining options ,very

it has two pools and it was just an awesome experience