there was no coffee maker or dirty laundry bag

service in the bar room very dirty bath tub all servic night stand desk etc previous guests dirty laundry in

ate dinner and breakfast at the restaurant and food and service were both fabulous

accommodated our request for an early check in

alley, shuffle board, pool table, juke box fuse ball and a huge slide made it so fun with our kids

rooms; personnel; hall; breakfast

says it's $25 per pet, but we got there and they tell me it's actually $75

breakfast menu wasn't interesting and the food itself was fresh but nothing special

excellent location, beautiful room and spacious gym. lovely staff and great valet service.

the bar was great, and they also offered food & desserts from the great restaurant downstairs

housekeeper picked up my laundry bag of clothes when cleaning and they said they couldn't find it and that was

rooms seemed new and extremely clean. gym facilities were very nice.

entire staff - including room service - was quiet attentive and pleasant

out of date, crappy room service

at valet to when i checked out was amazing even when i needed a beer charged to my room after the bar

pillows were uncomfortable. couldn't get wifi to work properly. light in the shower didn't work

bathroom area design was very well thought out,,loved the hide away fridge and microwave, free breakfast and

location allows pets

everything was great. staff, breakfast and room.

all the attention went to the bar area

breakfast was good. we had a nice selection to chose from and the waffles are good,

room definitely exceeded our expectations the breakfast unfortunately did not the eggs were watery and the

inside pool and jacuzzi and bar

the staff was very accommodating. we needed a late check out and they made it possible.

breakfast area is attractive, clean, and roomy

the sink in the bathroom had a slow drain. no coins for laundry facilities.

did not give room service, trash i have to take out myself, ask for towel they promise give me in an hour but

was easy to find, easy check in and breakfast was included, which is perfect for roadtripping across the united

good size rooms. friendly staff. gym room convenient

the location, free parking, and that it had a restaurant and bar downstairs

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

we were able to walk to a bar (didn t need to worry about paying for an

great location, lovely hotel, staff are brilliant. roof top bar is a nice touch!

roof top bar was horrible, they were understaffed, the staff there didn't know how to properly make drinks,

my kids swam and froze their little butts off and the pool was the main reason we booked the place

there is a guest laundry room with a washing machine and 2 dryers, a small fitness gym, a huge pool in between

kid friendly, lovely pool, laundry on site, great breakfast options, lots if snacks, drinks, and alcohol available

the location is perfect. love the pool. love the laundry are that is offered.

only thing i didn't like was they didn't have a vending machine in the laundry room to buy laundry detergent

easy to connect to wifi + the bill was left underneath the door.

lady at the desk had no hand towels in that building, but she was nice enough to go to the main laundry and get

the wifi was

clean : rooms, lobby, breakfast and meeting living room with bar and fireplace

breakfast was sumptuous, and the wine and cheese in the evening was quite a treat

arrival, parking is on location, free, and abundant

breakfast, room clean, laundry

also, the washer/dryer in the laundry room wasn't very clean

we loved the breakfast buffet options

phone the room didn't work, wifi wss bad and took staff to assist with something as knowing to how to turn on

gym equipment is old and outdated

handy guest laundry

from the receptionists to the maintenance guy, chris, the laundry guy and the cleaning ladies

no gym available. breakfast very basic

the gym was a perfect atmosphere with its donut mural and forensic files programming

pet fee was fairest in the area

the laundry machines are very easy to use, and the clothes can be treated very clean with fond flavor

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

kids in stairwell at 11pm

no microwave, parking sucked, internet sucked

laundry access on floor by the vending and ice

was good, they cleaned the room everyday, breakfast was fine, the good thing they have laundry room mostly hotels

the breakfast was great

the pool was closed and the gym had nothing in it

the wifi was out in my part of the building

room such as lamps were broken, smoke alarm was coming off the wall, the hotel didn t have a laundry facility

there would have liked a little bigger room but other than that great also where there was no smoking we were

manager was rude to my girldfriend after she asked for towels since we where never told room service is only

pool wifi and breakfast offered food and fun in close proximity as well as hospital and mall in

this may be related to the pool area being closed and covid 19 as well

laundry room was not working

guest laundry out of service

a tarp half covering it and the front desk seemed a little irritated that i needed change for the laundry

she s saying this while i m trying to conduct a transaction with her to it some laundry detergent

slept right next to the laundry room, which disturbed my sleep often

i was assigned a room right outside the laundry facility

parking was limited at best

great parking

parking was a little difficult when we arrived to our room after 10:00 pm

staff and breakfast

somehow the staff lost a whole load of my laundry.

location, comfortable beds, nice flat pillow, laundry

ain't no change machine in the laundry room

with late arrival no parking near my room, long walk. two light bulbs out of 3 did not work.

the customer service but one thing i was unhappy about was that they did not have anymore kitchen supplies to

best continental breakfast i ve ever had

i also appreciated having a full gym with treadmills, elliptical and dumbbell weights easily accessible

the hotel was quiet other than the kids of one family running down the hall and being quite noisy

breakfast provided was good and the room was small but comfortable

i checked out really early so i can't comment on breakfast

quiet and clean. friendly staff. loved the laundry availability

guest laundry facilities were very old

we got to do our laundry and the food was just fine that we purchased in-house

did nt have breakfast. i liked i was able to do an early check in.

kids running around unchecked

guest laundry was great and inexpensive

resident who left there laundry in dryer for hours knowing i was waiting to dry too

so they had a very nice patio/designated b smoking area outside the door that led to the indoor pool

i'm not sure how often the pool is cleaned but it looked like it was almost due for one.

amenities such as the pool and spa were closed, but the neighboring hotel allowed the guests to use theirs

laundry, pool & exercise room

main reason we booked this hotel was because they stated that they had an outdoor pool) and the wifi was not

we booked a one bedroom with kitchen

the kitchen still had food crumbs

the kitchen you could tell that there was old food or somethin stuck in the sink drain/disposal

laundry room is also convenient

quite, guest laundry, friendly staff

& bar open at night

drink in fridge, shower not cleaned, carpet not vacuumed, parking area occupied by large storage containers

they're remoldeing and over half their parking lot had containers and work trucks so parking was awful for a

no laundry soap available for 4 days. parking lot not the best.

and parking

not much of anything that i didn t like. it would be nice to have an indoor pool.

the bar was expensive and had limited hours.

explained that my room came with a complementary continental breakfast but could only get the hot bar or the

have 2 teenage kids

no oatmeal for breakfast

lost half a night's sleep due to pickup truck (diesel) idling in parking lot, outside our room from 3:00am on

is no time limit on kids in pool

gave us a little extra time in the pool since we had to get in late due to it being crowded with kids

just happened that we were assigned a room (216) next to guests laundry and unfortunately at very late night

i also was told no pet fee and they charged me $50 for 2 pets

charged me $40 for pet deposit that was not clear in booking

enjoyed the breakfast

cozy bed. cold air. adjustable shower. nice room. hallways nice. good breakfast.

breakfast was great

the hotel is clean, well maintained and the pool area was a big hit with the kids

my kids enjiyed they waterslise,pool, n gym.. i loved breakfast was wonderful

breakfast was just average but hotel was busy.

indoor swimming pool with two slides and a hot tub plus a small gym for those who want to exercise

it s north carolina, they need an outdoor pool:-)

this property would have scored a 10 had their pool been open. i wish they had warned us.

ample parking, clean facility

the website stated that the pool was closed but did not mention the gym, which was also closed i've stayed in

breakfast bar was too pricey and there was only one employee working during the busiest time (8am) so the

my husband said the wifi was

i liked relaxing in the evening at the bar with the complimentary drink

no its perfect give the breakfast bar lady a raise because she rocks

poor wifi - even when paying for upgrades faster wifi. no room service

there s a bar and restaurant so you don t have to travel anywhere else, breakfast is served in the morning

2 of the main reasons we booked this hotel was the full service laundry advertised and the jetted tub

the room, not clean facility, not maintaining the hotel, take off all services like breakfast, laundry and so

woman at the front desk ignored me twice to continue laundry when i asked for help at the desk after standing

i also prefer the ones that offer laundry areas too

was great, pool was smaller than i expected but the kids had a great time

the kitchen lady was very rude and the morning staff was very stingy with towels

pool green and closed

the breakfast was wonderful and the location was nicely located right off of the interstate.

the gym room was small.

comfy, clean and good breakfast

wifi was so so

left before breakfast served

50 dollar charge for a pet pillows were on the hard side no place to eat within a mile or two

wifi didn t work. i would have to reconfigure my computer to get in.

i like the price and the breakfast option was very good.

no detergent machine in laundry area ahhaha

very good, clean, new, good laundry, good staffs, friendly.

good location, nice property, the pool was inviting, the rooms were nice

people hanging out in parking lot

pet friendly

their laundry

we were out of state due to the tragic death of a grandchild and couldn't even face time our kids back home

i love the fact i can bring my pet

i booked a non-smoking room but somehow it got messed up and they gave me a smoking room

tv and wifi worked fine

free parking, great location

i loved the views from the gym and from the restaurant on the 9th floor.

loved the valet parking

had to pay for parking n breakfast

room did not have a microwave, room service was only available upon request, and there was no pool