we went there primarily bc of the indoor pool. when we arrived the pool was without water.

the hotel also offered plenty of onsite parking and a fantastic starbucks in the lobby

ample parking, clean facility

4) there should be trash drum in the bathroom, the kitchen and the setting room 5) the inslation is not done

no bar of soap in shower so i used the sink soap which worked fine but not what i remember about

parking was easy

the time we checked in, to getting drinks at the bar and getting dinner delivered to the room, the customer

my husband said the wifi was

a great place to stay, good location, polite and professional staff, breakfast is

there is a restaurant and bar onsite

i needed to do laundry, and the woman at the front desk had enough quarters for change, thanks

that we couldn't use, that fact that the front desk would not allow us to get change for the laundry room and

breakfast was good and i liked that the indoor pool was still open.

convenient highway access--easy parking

breakfast was good, very clean

traveled from fl to nc on a motorcycle and really needed to do laundry

i love the rooms and beds ! pool was nice but i little chilly

very clean, friendly staff and the breakfast was very good.

i also like how they had access to a indoor pool and gym even though i didn t get to enjoy it because i was

the pool was unheated! so cold!

no laundry on sight.

the laundry staff was not very friendly and was very hard to understand

no laundry for customers

because we had changed rooms we could not access the wifi from either room number

pool is not open

pet friendly and the location was near anything one could want

in bathroom, shower rod was put up with wood, hotel is dated, people smoking and walking through parking lot

hallway carpet was dirty

) free breakfast included

check-in staff and free breakfast

the laundry for this location is a pickup service. you advertise on site facilities.

a part, morning coffee was served by one lobby employee behind the counter, no onsite coin laundry, and the bath

pool, great breakfast options (especially considering covid), everything was clean and comfortable

the staff was very friendly. the breakfast was great. the kids enjoyed the pool.

expensive. no sr discount. high pet cost hidden until you sign the papers.

i also prefer the ones that offer laundry areas too

woman at the front desk ignored me twice to continue laundry when i asked for help at the desk after standing

2 of the main reasons we booked this hotel was the full service laundry advertised and the jetted tub

the room, not clean facility, not maintaining the hotel, take off all services like breakfast, laundry and so

shower did not work, no parking space.

room service menu

gym small but is equipped with all necessary equipment to work out

had lots of trouble connecting to wifi.

the indoor outdoor pool and spa was amazing

more spa services slots available for guests that are staying.

the smell in the rooms, way too strong, not sure if it was the laundry or cleaning material

the pool did not have towels but it was explained that they were very behind on laundry so i won't fault them

the quietness comfort sleep and breakfast!

location, staff, the room, parking, price.

the only slightly negative comment was due to noisy kids in the hallway very early in the morning and not in

paying for laundry.

laundry equipment looked good from the outside, but, poorly maintained interior of machines

the facility was set up to handle everything you needed, exercise room, laundry, small kitchenettes in room,

the laundry area needs more work maybe new machines?? but other than that the property is great

of the rooms, we weren't told apon arrival that the room were cleaned every seven days, also the laundry room

laundry hours

location, breakfast, staff and cleanliness

the room was convenient yo the door since we brought a pet.

great parking

i wasn't informed about the $75 pet fee. that's a little outrageous.

working laundry

with theshade down in the room a very bright light in the parking lot lit up my room

there was a party on the parking lot with loud music at 4:00 am

we seen the police flying through the parking lot

com & looked for pet friendly hotels and this hotel came up so i booked 2 rooms

brown bag breakfast during vovid..#the best!

staff friendlynes, location and parking accommodations

it was convenient to where we were going. allowed pets.

the pool will be bigger

very accommodating to my early check in request

4) there s only one elevator so you re using the same one that housekeeping use to out dirty laundry and

room was a little noisy because it was on the first floor by the laundry room and the gym

great staff excellent rooms awesome breakfast was great everything was clean decor was the best gym really

parking was limited. small and crowded late night

wish the pool was open

our suite, the pool, breakfast

parking was limited

very clean and breakfast was great

and we didn't know that when we booked and that was one of the reasons we booked there so the kids would have

breakfast and mixers made the stay very pleasant

pool area, and there weren't supplies to purchase from the entrance to be able to wash a load of laundry

complimentary breakfast helpful and kind staff acceptance of pet spacious , homey, very comfortable

that the pool was being renovated

having kitchen appliances and dish and silverware was nice to have in the room

i liked how good the breakfast was and how the staff was really night to me n my kids

a public laundry as we were staying for a soccer showcase

very small pool , although no one in my party complained.

the gym was not operational at this time.

the breakfast was normal.

hotel was very clean. staff were extremely courteous !! breakfast choices were also very good.

the laundry room

better gym facilities

gym and the location.hotel was clean

everything the gym and pool. quick ride to the airport.

there were not a lot of options for kids to eat for breakfast

just a few updates to the pool and laundry area. otherwise very good place.

heavy cigarette odor on the first day for non-smoking area, bathroom supply and room service needs little

they closed to gym at 9 instead of 10 like the sign said lol

it was good, nice pool area for the kids

guy revving his truck in the parking lot late at night, but can't really fault the property for that

had to use the elevator near the hotel laundry - very hot, cracked floor tiles in elevator

rooms were nice - a couple cleanliness hiccups in room , hallways had large bugs and laundry area smelled very

you had to walk to the back of the hotel and to laundry elevator

laundry facilities were not working and we were there for a soccer tournament and really needed to

quick check in. pillows weren't flat. able to get a late check out

a/c did not cool the room and the laundry was sweltering

the pool water being cold.

hours for breakfast during the week

free breakfast bar was great

family friendly for the kids and the adults

essentally for this point in my trip there was a laundry room

prices on laundry and smell of smoke.

laundry room stinks terrible!

i don't like that you have to pay $2.00 to wash laundry.

people gathered in laundry room.

i love having a laundry facility with more than 1 machine and where you can use your credit card instead of

clean guest laundry that took credit cards and contactless pay and desk gave me complimentary soap

loved that thefacility had the option to use the hotel next doors indoor pool

would have liked hot eggs in am, had a breakfast burrito which i did not like, so had a cold hard boiled egg

breakfast was hot & delicious

guest laundry was out of service.

laundry room, pool, business area were noted extras for another time

the laundry room is exposed on front of the main lobby elevator

plus laundry room and a little gym

the next night, the same addicts were in the laundry room

very clean and the indoor pool was a good temperature. loved the room had a kitchen.

there was hair on our bedroom floor, probably pet hair, and the shower chair didn't work

breakfast was nice and hot

pool is definitely heated

we were also unlucky enough to be next to a room that was nothing but kids

not enough rooms with walk in shower and very noisey/busy near laundry area

there were laundry sheets and dishes on the floor down the hallway

on the ceiling of my room i always travel with bleach so i sprayed it and cleared it up, also the laundry room

the room was fine but tv's are small/old and the room was right next to the laundry room and elevators which

dated and no guest laundry

room, large tv, comfortable bed, breakfast hours accommodating my sleep schedule, free on site laundry, pool,

rooms were clean and spacious, free laundry facility available for guest

the staff was kind changed our room showed us where the laundry was, the hotel is dark , bathroom had hair in

sleepers so once asleep it didn t matter but our room was in-front of were the staff those the laundry and

oh and the free laundry facility was a great addition

nice sized room, comfy bed and good ice / vending / laundry facilities.

one is the laundry facilities were not working

laundry room was next to my room and i could hear it running all night

issues when it was time to do laundry, and the tv didn't air the seahawks vs cardinals game when the channel

there was a pool and laundry on site, but we didn't use either during this stay

small parking lot

the pool was very cold. also, they didn't make sure the towels were well stocked at the pool.

back at the hotel around midnight after a long day on saturday, there was even a party in the parking lot with

they have games at the desk for kids too

my bathroom was broken, and the ceiling to the pool was leaking.

- the laundry charges $3

location, decent breakfast, good size room, and reasonably priced clean self-serve laundry space

everything from the exterior, easy parking, check-in, the room itself and check-out was letter perfect

cops in parking lot made it better

tv in breakfast dining area should have closed caption on so when you re settled at a distant table you

clean, leaking toilet, asked for room service , they didn t come nor fix toilet

i payed extra for breakfast and to have a bar at the facility

of daily room service because of covid safety issues

it was 78 degrees in the room with me and my three kids and husband

dont like that you have to pay for wifi cause as much as the rooms are i do think that the wifi should be

they have laundry service but no laundry room. we wanted to do our own laundry.

the hotel didn t have a laundry room for guests to use

no laundry on site, no microwave, but a wetbar sink

microwave, pool been closed for my time stay, didnt like the watering eggs on the breakfast, laundry machines

breakfast was very good.

cleanliness, bar area, and very nice staff

cameras on parking lot

local people thrashing the pool and gym

to open the door to cool off after my shower which didn’t leave me any privacy from my little kids while trying

we never tried the dinner or the bar during our stay

was perfect and loved that we could share use of the indoor pool and laundry facility at the hilton

the facility doesn't have public laundry and we noticed ants on the window sills.

how clean it was , the location,and buffet breakfast.

hearing dogs bark all night after requesting a room that was not pet friendly

you had to request room service. (like making the bed and clean towels)

nice front desk staff, needed to do laundry

laundry room was very convenient

laundry room next to our room

staff was excellent. pool was great. room was quiet and bed was extremely comfortable

gym was small but the equipment was very nice and upgraded

that it doesn't have a laundry area .

t get a extra blanket or pillow because laundry wasn t on sight

first floor room next to laundry fscility very loud and noisey

the new carpet is getting dirty already from the dirt water from the laundry room

no laundry facilities

laundry down most of the time and elevator down some as well

also the laundry room was not available for the 6 days we were there

easy of in and out to the parking lot and access to ice makers

clean, nice room, friendly staff, and pretty good breakfast.

room awesome, breakfast awesome

the laundry/towels had a odd/unpleasant smell

the guest laundry is always taken and impossible to use

really nice,open bar and restaurant

very nice rooms, close to airport and shuttle service!

to a restaurant, pool, bar, breakfast, in house store, comfortable beds, nice towels, excellent coffee

laundry is outdated and needs quarters

free parking, breakfast and it was clean.

location, price, amenities, pet friendly

fitness room is small and half the equipment did not work

bathroom walk in shower i be back again i lije everything about this hotel including the breakfast great and

there's a laundry room microwave and like fridge

kids enjoyed the pool

inside pool for the kids also convenient restaurants and stores.

was close to the elevator i heard all the loud quest also while trying to sleep during the night kids was running

pool definately heated

were a lot of people hanging in the parking lot

love the gym area and inside pool

came through for 1 night with my kids

breakfast had a great variety but wasn't very good

where to really walk your pet around the hotel grounds

jasmine in laundry was great

it has gym, pool and laundry

it has gym, pool and laundry

has a gym and a pool. staff are very friendly

she actually prepared me a little small breakfast even though i had missed it

was so helpful , it was big, clean, inside outside pool

wifi was sporadic and since i was there for a workshop and needed the wifi this was concerning.

need more restaurants or better room service, specifically after 6 pm

although there is a bar and restaurants downstairs, there was no complementary breakfast which was disappointing

i feel the handicap parking should be moved closer to the entrance

to do my laundry that night, machines were full, went to do laundry again in the am was told it was closed

the breakfast options were great except for the lack of lower carb/sugar options

kids and adults running up and down the halls after 10pm

swimming pool was out of order, wifi was slow and not stable.

indoor pool was very cold

love the room and the swimming pool

cold in the pool area

air condition in the restaurant was broken so we weren t able to sit at the bar and enjoy our drinks

room service knocked on our door 2

quiet, great location and free parking

our room had someone's dirty laundry left behind the bathroom door

everyone was friendly. breakfast was wonderful

breakfast was a lot better than i thought as well

parking

the free wifi was actually usable, and not just a scam to get you to buy an upgrade.

laundry facilities for guests had commercial front load machines that were fast

laundry facilities on site cost $3 per wash, $3 per dry

conveniently located, gated parking, clean and comfortable beds.

gym facility was perfect

there is also no available water fountain except the one next to the gym

room, staff, and especially the hot breakfast were among the best we have ever stayed at

pet friendly, clean, location, quiet, comfortable, indoor pool, proximity to sturbridge village,

plenty of parking

the pool

we had people fighting with their kids in the hall at 12:30 am

isn t well serviced by the basics such as laundry or room service - it is connected to a great restaurant but

didn't figure out there was a pool until we left.

great bar and restaurant and great staff

isn t well serviced by the basics such as laundry or room service - it is connected to a great restaurant but

the landline phone has buttons to call room service or the green valley restaurant

the restaurants menu which is the same as the room service was perfect and reasonably priced the dessert menu

room service quality depends on who is working

parking was a challenge saturday evening. there was an event at the location.

shower pressure / volume , cold room service dinner which was quite expensive, coffee in lobby hidden away at

the room service was less than stellar.

laundry facilities in the hotel no microwave in our room very limited selection of snacks and other

no laundry

like that it was near places to eat and that there was a bar downstairs

appreciated the robes and the wifi and the big tv w/all the channels

the price could be a bit lower due to no pool or actual gym equipment available

the bedding made me itch a little bit. maybe the laundry soap they use. i'm not sure.

choices of food and you have a bar but there was no one there that even knew how to make a

they accept pets!

the breakfast was awful. to much money is paid not to have a great hot breakfast!!!

i'm not sure about their pet policy, but public transportation is easily accessible nearby

kitchen closed too early . no room service . and $2 for a crappy coffee really???

gym was clean with plenty of equipment

the bar and dining!

no room service

room service would have been nice to have, but under the circumstances of dealing with a pandemic

wished it had a laundry facility

they put me by the laundry room

laundry worked perfect and hotel and staff was

kids running around, laughing & playing in hallway, and being charged an extra $65 for mother

breakfast was good

was good, they cleaned the room everyday, breakfast was fine, the good thing they have laundry room mostly hotels

laundry access on floor by the vending and ice

the wifi was out in my part of the building

location!! staff polite and helpful. rooms comfy. good breakfast selection.

wifi was unusable