the pool area was hot and stuffy and the breakfast was not complementary.

breakfast bar was a disaster - ran out of coffee with no replacement offered and rude staff

was no access from the parking area to the section of the hotel where my room was

the pool was a little cold but the kids didn t mind!

food available at the bar was good.

no maid service couch had no back cushions only one working washing machine in laundry

it was nice having laundry facilities on the premises

and the laundry on site

just to freshen up towels without me having to add them to my laundry supply

was mostly great, but there was someone else s clothes in the laundry basket in the closet, so it was clear

the kitchen was stocked with everything i needed, including paper towels, a sponge, and dish soap

the breakfast was excellent!. the location perfect!

breakfast great. location perfect for me.

breakfast was the standard offering in this type of establishment.

no pool and the parking got crowded at night.

was excellent except that they couldn t give me access to the laundry room so someone had to keep letting me

used the laundry and it was very good, it wasn't clear who is the person you are waiting for to take out his

once you were near the building there were a few parking lights

kids will be kids

the left hand turn out of the parking lot. need an available door closer to the pool area.

also there was a laundry bag in the hallway that had a metal stand and my son tripped over it twice

love that they have a laned pool and decent fitness center. and the tavern had wonderful meals.

we had a small pet with us and were charged an additional $160

bathroom too small, pool small and dominated by kids

relaxing. room service amazing. hot tub amazing

i changed money for the laundry at front desk it would have been great if they had asked if i needed laundry

big room + common laundry space. nice interior and easy parking

good laundry room

could use the laundry which after 10 days travel was great

staff helpful and easy to access and use the laundry facilities

and my location near entrance c was very convenient to exit, ice & laundry

convenient to have laundry facilities

no dry cleaning bags, in the room to use for laundry (standard in most hotels)

don't like shower head, only 1 laundry machine

there was a laundry room located just down the hall from us

room was right across from the laundry room so that was a bit loud with staff talking and going in and out

maintenance did come and got the spa to turn on but when it did it got very foamy and a suffocating chemical

hockey kids running around the hotel

i would have preferred not to wear a mask in the gym but it wasn't for long

had a nice workout at their gym in the morning

i saw the gym room, laundry and pool and they look good

free shuttle to everywhere you want, delicious breakfast and a cvs nearby

wifi is slow and you cannot control the temperature (you need to call main desk to change it).

allowed my pet and easy access to walk him outside

clean, comfortable, quiet, good breakfast...

stairwell smelled, likely due to dirty laundry cart at bottom that remained there the 3 days we were staying

views from the room, no working laundry facilities, tiny refrigerator in the place clearly designed for a full

near shopping mall and interstate. pool, laundry an bbq available

room 157 was next to the laundry and electrical panel one of which made loud noice during the night disturbing

kitchen was useless-no utensils

there were bags of soiled laundry everywhere

there are no laundry services or breakfast included

no place to put your wet towel, so even if you would like to save some laundry for the hotel you can't

picked this hotel for laundry service for i was traveling for 7 days

it would have been nice to have in-house laundry services.

it even had a laundry and plenty of parking

i also liked the fact that there was a laundry room for guests

great size room, laundry facilities, free parking and lovely breakfast.

laundry facilities were a nice convenience

of pee in room lack of towels shower gel wasn't refilled no chair in laundry room

good cable tv, laundry rmachines and exercise room

location near downtown gatineau and ottawa well equiped laundry

the workout room is attached to the laundry and is small and hot.

even the laundry area was large, with a sitting area

there was a laundry on the property which helped us a lot

we liked the fact we could walk to a thai restaurant nearby and the laundry room onsite was very handy for us

crumbling cement, very noisy laundry area, breakfast was poor

the access door at the swimming pool still always open. dangerous for very young kids.

and pool water was very cold, my kids couldn't goo swimming

kids soccer team in pool

on site laundry

i asked if they had a laundry area and the young lady at the front desk spoke to me as if i was a vagrant

laundry took a long time to complete

i'm a tea drinker, and the hot water for breakfast tea and oatmeal needs to be hotter

was advertised as having a pool and exercise room but both were closed due to covid

coin-op laundry machine available for guests, but only one so have to hope nobody else is using

needed updated laundry facilities.

airport bus shuttle, laundry service and ice machine, comfortable lounge and bar area, gym & pool were all

good location, nice lobby, friendly staff, laundry facilities.

trouble getting to sleep the second night was my room over the laundry room

it was also great they had coin-operated laundry machines available to wash her sheets for her dorm

the coffee bar on each floor was an excellent touch

we loved our server, kalani. what a rad dude - he made our night out without kids even better!

each floor has its own coffee bar with cappuccino, lattes, americano coffees, teas, hot chocolate and several

the gym was so-so. the ayer/tea bar ran out of chamomile/caffeine free tea bags.

people and only two sets of towels in room, kleenex were empty, no clock in room, no bag to put laundry in, view

their website said they had amenities that they did not have (laundry).

disappointed they don't have on site self service laundry .

there were no laundry bags

frig too small, pool and spa closed back entry didn t always work should get free parking if staying more than

a late night stop at the bar was an unexpected delight friendly, attentive bartender and a great perch

valet parking and the lounge. geoff at the bar introduced us to an awesome wine.

this kept me an my 3 kids up for awhile

friendly staff with a lovely bar in the lobby area

the pool. for the price of the stay, i wish it had a better pool facility.

and although i didn't use it, the laundry facility onsite was a definite peace of mind

swimming pool area was great and the breakfast; opportunity to bbq, do laundry

very nice hotel. friendly staff and great guest laundry with numerous machines.

my only complaint was a guest leaving their laundry in the washer for a long time

clean, modern and heavinly beds - friendly and helpful staff - great pool and gym - good

water activities for the kids