it was also great they had coin-operated laundry machines available to wash her sheets for her dorm

the gym was so-so. the ayer/tea bar ran out of chamomile/caffeine free tea bags.

rooms nice. good vibe. nice bar and lounge area

we enjoyed drinks and snacks in the outdoor bar area that has a slight view of the lake, but there's also a

the coffee bar on each floor was an excellent touch

trouble getting to sleep the second night was my room over the laundry room

coin-op laundry machine available for guests, but only one so have to hope nobody else is using

airport bus shuttle, laundry service and ice machine, comfortable lounge and bar area, gym & pool were all

good location, nice lobby, friendly staff, laundry facilities.

needed updated laundry facilities.

restaurant and bar should stay open later.

indoor pool and hot tub were a nice plus

no free breakfast. like outdoor pool instead of indoor and very unhappy have to pay for parking.

a late night stop at the bar was an unexpected delight friendly, attentive bartender and a great perch

wifi is poor in the rooms.

disappointed they don't have on site self service laundry .

people and only two sets of towels in room, kleenex were empty, no clock in room, no bag to put laundry in, view

their website said they had amenities that they did not have (laundry).

there were no laundry bags

comfy beds, room service, great views

picked this hotel for laundry service for i was traveling for 7 days

no place to put your wet towel, so even if you would like to save some laundry for the hotel you can't

there are no laundry services or breakfast included

it would have been nice to have in-house laundry services.

there were bags of soiled laundry everywhere

views from the room, no working laundry facilities, tiny refrigerator in the place clearly designed for a full

near shopping mall and interstate. pool, laundry an bbq available

room 157 was next to the laundry and electrical panel one of which made loud noice during the night disturbing

stairwell smelled, likely due to dirty laundry cart at bottom that remained there the 3 days we were staying

staff were very friendly, welcoming, and helpful, specifically the front desk and kitchen staff

i saw the gym room, laundry and pool and they look good

exceptional service by airport shuttle drivers

the back parking lot was not well lit and it was dirty with lots of trash and shopping carts.

parking was good

breakfast was terrific! pool and hot tub was wonderful.

and my location near entrance c was very convenient to exit, ice & laundry

don't like shower head, only 1 laundry machine

convenient to have laundry facilities

good facilities (gym, laundry

there was a laundry room located just down the hall from us

room was right across from the laundry room so that was a bit loud with staff talking and going in and out

everything i needed was under one roof, pool/hot tub, restaurant/bar and clean quiet room

parents in the bar while kids were crazy in the pool and hot tub with 1 parent chaperone

the hotel restaurant is ok but the bar is definitely lacking in service!

parents in the bar while kids were crazy in the pool and hot tub with 1 parent chaperone

laundry took a long time to complete

i asked if they had a laundry area and the young lady at the front desk spoke to me as if i was a vagrant

on site laundry

wifi was terrible

the wifi is really bad i had to get a new key 5 times in the 3days i was there

good laundry room

to have self-laundry facilities after traveling for several days

room was spacious and having a kitchenette in the room and guest laundry at the hotel was also a nice bonus

we used the laundry, which was nice and clean

staff helpful and easy to access and use the laundry facilities

my only complaint was a guest leaving their laundry in the washer for a long time

swimming pool area was great and the breakfast; opportunity to bbq, do laundry

very nice hotel. friendly staff and great guest laundry with numerous machines.

and although i didn't use it, the laundry facility onsite was a definite peace of mind

clean, modern and heavinly beds - friendly and helpful staff - great pool and gym - good

nice to have a little extra space to spread out in and also laundry facility was good

even the laundry area was large, with a sitting area

good cable tv, laundry rmachines and exercise room

is a laundry (for pay) in the basement where there is also supposed to be a fitness room

location near downtown gatineau and ottawa well equiped laundry

overcharged for a packet of laundry detergent.

helpful staff when needing laundry

laundry facilities were a nice convenience

i also liked the fact that there was a laundry room for guests

of pee in room lack of towels shower gel wasn't refilled no chair in laundry room

we liked the fact we could walk to a thai restaurant nearby and the laundry room onsite was very handy for us

crumbling cement, very noisy laundry area, breakfast was poor

excellent gym! free weights and machines

the workout room, sauna and locker area are very dated and run down but the gym is huge with a ton of equipment

next time i'll be sure to get a room closer to the pool.

used the laundry and it was very good, it wasn't clear who is the person you are waiting for to take out his

was excellent except that they couldn t give me access to the laundry room so someone had to keep letting me

the wifi took a long time to log on

hotel was clean and nice. good breakfast.

breakfast was excellent and lots of variety: eggs, proteins, cereals, milks of all types, yogurt,

the breakfast was excellent!. the location perfect!

loved that it had a complete kitchen available

breakfast was the standard offering in this type of establishment.

breakfast great. location perfect for me.

no pool and the parking got crowded at night.

and the laundry on site

no coin for laundry, no clean room or trash out ourselves

didn't have coins for the laundry - had to go to a laundromat

it was nice having laundry facilities on the premises

no maid service couch had no back cushions only one working washing machine in laundry

food available at the bar was good.

the amenities (gym, pool) were good and they tried to create some lovely spots around the hotel

the bartender was nice

the pool was a little cold but the kids didn t mind!

we are still paying the same price to stay but yet didn t have access to the pool or gym

also there was a laundry bag in the hallway that had a metal stand and my son tripped over it twice

the spa/pool area is great

lots of parking

food service takes three times longer than any normal facility. not much for kids to do.

nice large comfortable room, newly decorated .. loved the fireplace and the bed was wonderful!

the carpet on the floor is really wavy and the laundry machine has not been cleaned in ages

we used the washer and the clothes didn t spin out so we had to go find a laundry mat nearby to dry our

breakfast clean gym laundry staff

there was a convenient laundry area near the ice dispenser

halls smelled like dirty laundry

laundry was out of order

asked for more towels and manager was a little rude, said we're filling up and no help and laundry isn't done

though laundry was freshly cleaned (sheets and bedding were great), our towels had some stains on them

pictures even dirty holes in walls no sink in the bathroom very out dated not friendly to my kids didn’t want

smelled like a dirty ashtray; not given towels; room did not have a remote for tv; no lighting in parking lot;

they have everything one needs including an on-site laundry room

that it only had one washer and dryer for their laundry room

my kids loved the pool

the hotel was reasonably basic, the rooms were comfortable, the pool area was great for the kids and the staff

your wifi was terrible, you should upgrade your connections

no onsite laundry

clean comfortable and plenty of ev chargers to simplify your road trip.

property has great location, truck parking , super clean, very bright and cheerful inside

breakfast was excellent and had a variety

cannot comment on breakfast

the pool very clean

pool, whirlpool, fitness room and breakfast everything very clean and enjoyable staff was friendly

fresh new hotel. breakfast was terrific! the bed was the most comfortable ever.

breakfast wasn t great.

hot tub - i appreciated it and the pool.

the breakfast was nice

handicapped parking spots snowed in two

breakfast was very good and a nice selection.

the parking was odd

and i really loved everything, the service was excellent, the food and specially the pool my kids loved it

gardens and a wonderful homemade breakfast

, beutifull place, excellent home made breakfast

exceptional breakfast that changes daily

breakfast was different every morning, fresh products, and deliciously prepared

outstanding b&b. great ambience. beautiful older home. wonderful homemade breakfast.