were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

breakfast was great, same as staff, very friendly. pool was not in service.

i liked how friendly the staff was and how breakfast was early enough before i went to work.

friendly staff. free breakfast.

the rooms where really clean and they actually had great breakfast.

long walk from parking to elevator

awesome atmosphere... excellent bar at the casino

wish that the pool would have had certain hours where they allowed kids to swim

i mean at least a mini fridge, if you're staying in a hotel you wanna relax not have to call room service or

i can't wait to visit again ud83dude00 i really felt like i was home, but away from the kids and grandkids lol

later that evening my kids went down to the pool & used the only 2 towels that were provided for us in our room

yes, i couldn't get my echo dot to connect to there wifi. it really upset me.

however, i was led to believe the breakfast was a hot meal

suite was obviously a pet friendly room.

a little more parking may help

and the bed was so comfortable and the workout room was awesome and the pool was clean i loved it

this hotel is so clean !!!! breakfast was really good !! would definitely stay here again

swimming pool was excellent

both breakfast and wifi very good.

parking lot area not well maintained

my son was not please due to pool was out of service

great experience the bell was extremely comfortable. it was clean. breakfast was great.

breakfast, it's quiet and staff goes out of their way.

indoor pool was closed.

inquired about a late check out because i had a lot of family stuff going on in town

one washer and dryer and someone left their laundry in the dryer for hours

the pool was closed due to covid-19.

the room, staff, pool and breakfast

first off we were there on a saturday night and the bar in the lobby didn't open

bar was not open on the weekend

this hotel was very clean. great location and friendly staff. free laundry service was great!

it also has free guest laundry which is great as we are on an extended trip

good location and good price.....the kitchen made it better?

we were happy to have a pet friendly place to stay

like the kitchen, two tvs, the room separate from everything

the staff was friendly and courteous. the room was clean and spacious!!! breakfast was superb!!

pool was out of order but they did offer us another mariott pool which was across the street

the breakfast was excellent just enough and fantastic choices

bedtime was terrible doors was slammed all nite even kids running on the 4th floor

the breakfast could of had been better and started earlier,

i always missed breakfast

predictably clean. property kept up. good breakfast choices.

was unable to connect to the wifi

the breakfast was wonderful

had ants in the bathroom really bad and they didn t tell us that the pool would be closed and no breakfast

no trash bag or laundry bag

they had breakfast and a late check out which i need because my car had broke down

the kids were grossed out the entire time

smokind weed in the parking lot

pet fee was outrageous. never paid $100 non refundable fee. will not be back

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

is beautiful and clean room service was delicious must try the fork and knife grilled cheese and the charcuterie

maybe build a indoor pool

room service

limited breakfast

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

and while the parking lot was well lit, the trees dropped sap all over my car and we did have to find a car

even the parking lot

the pool area was clean

the parking lot is tiny and hard to maneuver in a small suv

staff and swimming pool

& easy check-in, great breakfast selection

only bag breakfast was unsatisfied completely

no information on the wifi

love love love the huge 1ft kiddie pool being i have 3 kids ages 5 & under

housekeeping, laundry didn t work, didn t look like the add

hair on the bed, dusty and dirty floor, and no detergent in the vending machine in the laundry room, nor

very comfortable beds. great bathroom and shower. peaceful. guest laundry.

clean pool & even has 24 hr laundry

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

i had to go to the laundry room

my dirty laundry disappeared from the room and was never returned.

laundry room door was open when i checked in and was still open when i left

didn't like that there are no cameras in the parking lot, my son in laws car was stolen from there and no cameras

there were a a desk and wifi

laundry was free

loved the suites, plenty of room. loved the complimentary laundry as well.

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

the laundry room. please check that all machines are all in working order.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

there was nowhere to do laundry at this location which would have been helpful on our extended stay

it wasn t enough for everyone they were very short staff in laundry

the room service didnt leave laundry bag and took the rubber bath mat to keep from slipping and falling and

there is also no way to do laundry at this location

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

they didn't keep change on had so you can do laundry

having a laundry on the premises was a plus

comfortable. staff very friendly. pet friendly. convenient location.

nice room with kitchen.

bit and i understand that the rooms are 100% non-smoking but if you offer someone to cook with a kitchenette

the laundry was great

has gym,pool, laundry that you can use for free

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

the lobby and pool area were also really nice

people who were there this morning didn t put breakfast out ud83dudc4eud83cudfffud83dudc4eud83cudfffud83dudc

the road and the entrance to the parking lot needs repairs.

did not have a breakfast.

there were no breakfast.

beds were very good, room very clean, parking very easy, close, and free

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

they had laundry soap, made change for machines, easy access to equipment

laundry facilities were clean

laundry washer n dryer new

laundry room also got exceedingly hot

breakfast was nice and simple and the pool looked clean

pool entrance door broken and closed hard and fast

pool isn t kid friendly for smaller kids without a life jacket or floaties since 3ft is well over their heads

needed to wash our clothes and the laundry room was very hot and very dirty

was up into the am hours setting alarms to go do laundry

staff should avoid using the elevators with large laundry baskets during peak elevator hours

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man

detergent vending in laundry area did not work

were on a long trip, and we selected that hotel because it had a laundry

it had a lot of parties going on and lots of kids running through the lobby and past my door all night

love the indoor pool and rooms! they layout was great.

kids running around without there parents

it was absolutely amazing! a great experience overall for our kids and spouse

for the price of hotel the breakfast should be included.

the staff was helpful and breakfast was good and plentiful

the inside lobby, bar/grill area is lovely. the conference rooms are nice. the gym was great

overall hotel was nice. it does have a washer/dryer available and has a good size gym.

pool

the pool area is dirty and there were no towels

gym and pool

hotel was spotless and had everything you could need (restaurant, gym, pool, complementary coffee in the room

pool needs a refurbish

the breakfast was wonderful. staff very nice, clean room and comfortable bed.

size room on 1st floor next to laundry laundry wss very convenient

like that rooms had a separate sitting and tv for the kids

luckily we had 1 blanket from home and just had our kids use it for the sofa sleeper

reserved 2 rooms for 2 nights for my kids with grandkids

and spoke rudely- besides that, the room was very very clean, the bar was exceptional, the indoor pool was

we were on a road trip so it was disappointing when we were wanting to do laundry

there is ample parking

clean, comfortable, hot breakfast included and friendly staff.

gym this was a huge issue for me and the noise from the construction

breakfast

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

even the parking and outside was well kept

the breakfast was the best i have ever had at a hotel

it is pretty close to a bad part of town. the gym needed updating.

the pool was not in operation and the pool area looked good with plenty of sun loungers and chairs and

kids were very disappointed

location great. ok price. balcony was nice and pool area. luggage carts readily available.

soft bed, hair dryer, shampoo in the shower, outlets on the bedside table, internet access, close parking, door

we were by the swimming pool

pool area was super packed, didn t enjoy it not one bit. didn t get a chance to get in

does not have guest laundry.

breakfast wasn t free & the restaurant/room service breakfast was very pricey.

the kids had a blast playing in the pool

i had some trouble with the wifi on the second day of my stay onward (though that could have been from a faulty

no wifi, computer system was down our entire stay. weren t able to watch television.

laundry room was available

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

the kitchen was fully stocked with plates etc and the pull out couch and bed were comfortable

even at other hotels and never had that problem with confetti, or rose petals

diy laundry facilities a boon mid-trip

big room with great kitchen an clean laundry.

free parking, friendly staff and good amenities, including a laundry

location, free gym & laundry.

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

the pool and fitness center are good and having an on site laundry is a plus

it s great to have room to move about also the onsite laundry

pet hair in the room

the staff was so nice especially the ladies in the breakfast room

the kitchen was cleaned

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

they don t have wifi in the rooms, only in the lobby!

fantastic and made sure everything was packed nicely and i had what i needed for myself and the kids

no wifi. problem with the keys system

laundry -soap did not dissolve

no workout facility no laundry

my room was 116 next to the laundry room worker was talking loud

and with the wifi, i was able to get work done in the room one day

very friendly staff, clean, even the parking lot was spotless!

bathroom view walkability breakfast housekeeping not now provide a few words describing your experience using

no breakfast included even though it was advertised and the tv in the room did not work.

breakfast was not as advertised

no breakfast mold in the bathroom

to this hotel specifically because they advertised free breakfast in the morning just to find out that they dont

is a hotel/casino on the mississippi in downtown br

night workers in the casino bar were rude

the walk to the casino.

smell casino elevator smell like a bar in the morning

to casino and raisin cane center, free valet parking

location, pet friendly, extremely friendly and compassionate staff

unfriendly waitress in downstairs bar area listed as a casino hotel- very misleading

location & extremely helpful & friendly staff! the restraunt & bar on 1st floor was awesome!

cleanliness and it was in close proximity to a lot of eating places venues the casino and historic museums and

pets!!!!!!

the fabric headboard was peeling and had a bad laundry smell

due to covid the restaurant and bar were not open and no room service. ud83dude12

the shuttle driver was fantastic. maid on wednesday was wonderful.

pet policy

perfectly located near the capitol as well as casinos and downtown entertainment

laundry on 2nd floor didn't work

the wifi didn't connect to my phone

the gym was good, well ventilated and with a good selection of weights

breakfast not being served as it s stated online

breakfast was horrible, at first i was going to order a breakfast sandwich until they told me they

you have to pay to use the laundry facilities!

since i travel with kids, it would be nice if they have laundry service.

kids loved that it was simple and could bring back to room

my husband and i first stayed when our 2 kids were around 8 maybe 7

fitness center was unavailable- a huge deal to my husband & daughter- it was being used for storage