it also has free guest laundry which is great as we are on an extended trip

this hotel was very clean. great location and friendly staff. free laundry service was great!

like the kitchen, two tvs, the room separate from everything

that it was pet friendly and there was basically a full kitchen and full size fridge and

we thought $75 was a tad bit high for a pet fee. it was almost as much as the room.

bedtime was terrible doors was slammed all nite even kids running on the 4th floor

also they accommodated us for breakfast with turkey sausage due to my husband doesn t eat beef or pork

were comfortable including bed, shower, next to great restaurants, great breakfast and full kitchen in room

the bed was very comfy..the breakfast was good..

the pool

one washer and dryer and someone left their laundry in the dryer for hours

the pool was very clean and opened

pool was closed but it was too cold to swim anyways so not a big deal.

were disappointed the bar in the lobby was not open on the weekend

the pool was closed due to covid-19.

was unable to login to wifi

was clean, beds were comfortable & pool was fun & clean

breakfast was very good and the setup was very accommodating

clean and comfortable with nice pool

both breakfast and wifi very good.

staff was very helpful and informative. the breakfast buffet was excellent.

indoor pool was closed.

breakfast, it's quiet and staff goes out of their way.

were hoping to swim but the pool was closed and looked like it didn t have much of any water in it

location, breakfast was satisfying, cleanliness of the hotel

the pool was great and the gym was nice

pool wasn t open

breakfast was prepackaged food.parking was awful

i enjoyed the kitchenette, it made my stay much easier

a group of guests took over the pool area!!

the rooms , pool , soft beds and more room is very comfy and we didn t want to leave lol

the breakfast was wonderful

the breakfast bar was slim to none, and if you are allergic to eggs or don t eat eggs, goodluck eating

i always missed breakfast

had ants in the bathroom really bad and they didn t tell us that the pool would be closed and no breakfast

this didn't bother my wife or kids

noise heard outside in parking

the pool stays open until 10!

i really enjoyed the kids pool with my grand baby

breakfast is served in a box and there is no juice for kids only milk

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

the pool area was clean

plenty of parking

and while the parking lot was well lit, the trees dropped sap all over my car and we did have to find a car

the next morning my kids and i get dressed and head downstairs to go swim

no trash bag or laundry bag

the breakfast was delicious.

no filthy, closed pool and broke hot tub

the room had a full size kitchen

nice pool to cool off in

clean pool & even has 24 hr laundry

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

the laundry facility

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

housekeeping, laundry didn t work, didn t look like the add

my dirty laundry disappeared from the room and was never returned.

i had to go to the laundry room

laundry room door was open when i checked in and was still open when i left

the parking lot was too little.

no room service for two days!!

parking was a little scarce

people smoking weed in the parking lot

there were no breakfast.

parking lot was a lil unsecured.

did not have a breakfast.

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

love the decor, big shower and shower head, the hot breakfast, the staff the valet was very helpful and everything

nice gym area, nice outdoor pool

professional and courteous staff, free parking, pool are other positives

booked a 2 queen room for 2 adults and 2 kids and asked for a crib for my 20 month old with booking

it wasn t enough for everyone they were very short staff in laundry

there was nowhere to do laundry at this location which would have been helpful on our extended stay

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

the room service didnt leave laundry bag and took the rubber bath mat to keep from slipping and falling and

there is also no way to do laundry at this location

having a laundry on the premises was a plus

they didn't keep change on had so you can do laundry

the breakfast was fully stocked and delicious

fitness center was closet sized

loud, rude, no parking

has gym,pool, laundry that you can use for free

the laundry was great

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

very small parking lot.

the pool was tooo small!

dinner and casino were

awesome atmosphere... excellent bar at the casino

very clean and loved the casino

of room, comfortable bed, cozy bathrobe, room service, wonderful food delivered by restaurant staff

first room i was shown was on the first floor and next to the laundry room

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

laundry facilities were clean

laundry room also got exceedingly hot

laundry washer n dryer new

the gym was unusable as it smelled like a musty moldy garage without air circulation

my kids love the pool i love how clean and friendly the staff

also, i was so impressed with breakfast

noticed there was laundry available+ that's good

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man

was up into the am hours setting alarms to go do laundry

needed to wash our clothes and the laundry room was very hot and very dirty

staff should avoid using the elevators with large laundry baskets during peak elevator hours

love that there is guest laundry.

there was a laundry room also the breakfast bar was good and it was quiet

no laundry mat

gym was closed

pet friendly, clean rooms, hot breakfast

pamphlet said they had laundry service like dry cleaning which is not true

it had laundry the beds were comfortable big bathroom

access, laundry facilities, free wifi

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

no poopy bags in pet area

laundry -soap did not dissolve

no workout facility no laundry

my room was 116 next to the laundry room worker was talking loud

kids as well as adults running back and forth, screaming and hollering

parking lot wasn't the best but o.k.

compared to european hotels, the breakfast is very modest regarding choice for the same price.

no breakfast mold in the bathroom

no breakfast included even though it was advertised and the tv in the room did not work.

breakfast

the breakfast was garbage.

convenient to everything, staff was great, laundry available. overall pleasant.

the pool

the construction workers used up the parking spaces closest to the hotel and left their vehicles parked overnight

second this is our second time that the pool is too cold to swim

the bed was not comfortable and wifi was not able to access anything from.

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

one laundry room for 5 floors and it s not serviceable at this time

the kids were especially disappointed

location bar options. bed comfort

was upset that both pools were closed but gym was open ud83dude12

i wish we could have stayed longer to enjoy the delicious smelling breakfast!

doesn't appear that the gym is ever cleaned

parking

because the room marketed as a full kitchen

the pool was dirty

it s great to have room to move about also the onsite laundry

the pool and fitness center are good and having an on site laundry is a plus

pool could be cleaner

liked the availability of having a large room with comfortable bed and a kitchenette

breakfast was hearty and better than at other hotels of the same chain

were on a long trip, and we selected that hotel because it had a laundry

pool was warm for the kids to swim and enjoy themselves. location was convenient

the breakfast and the room

liked the full breakfast each morning , the friendly and helpful staff at both front of house and bar area ,,

breakfast was great

size room on 1st floor next to laundry laundry wss very convenient

room had plenty of room and a seperate tv's which came in very handy for the kids side of the room

wasnt the greatest biscuits hard as a rock had to sleep with only a sheet so my kids could have a blanket (on

room,inside pool,weight room

room had plenty of room and a seperate tv's which came in very handy for the kids side of the room

we were on a road trip so it was disappointing when we were wanting to do laundry

parking lot not big enough for the night time to me

we live in lake charles and had no internet till yesterday so the free wifi was great.

no pool .

on the floor and also there was a dirty napkin on the box spring and also the where dead rose petals on the

we picked this hotel so the kids could swim

breakfast was horrible the first day and closed the remaining days

hotel was spotless and had everything you could need (restaurant, gym, pool, complementary coffee in the room

shower in king room was perfect for my 88 year old mother and love how pet friendly it was

wonderful room. very pet friendly. staff great.

laundry room was available

the guest laundry was on thr 2nd floor on the other side of the hotel

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

had to clean up my own balloons, and rose petals or i would be charged a $50 cleaning fee

there is a decent gym available for guests to use

no free breakfast. wifi sucked.

i enjoyed the pool area, breakfast bar and band

i don't think there was breakfast due to covid 19

comfort, room size, and breakfast options.

very nice gym and excellent coffee service in the room and lobby

does not have guest laundry.

even my kids said they wanted to go back home

wifi should be included in the price like most other hotels.

do not have traditional room service right now due to covid

the breakfast we ordered for room service was very bland.

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

checking out and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and

gym equipment wasn't working (treadmill), weighted balls were missing

if you have kids, don t stay here

the pool was not in operation and the pool area looked good with plenty of sun loungers and chairs and

location, free gym & laundry.

big room with great kitchen an clean laundry.

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

free parking, friendly staff and good amenities, including a laundry

diy laundry facilities a boon mid-trip

people in the pool after 7

parking lot always full

cleanliness of hotel, breakfast bar and friendliness of staff.

soft bed, hair dryer, shampoo in the shower, outlets on the bedside table, internet access, close parking, door

location great. ok price. balcony was nice and pool area. luggage carts readily available.

loved the suites, plenty of room. loved the complimentary laundry as well.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

the laundry room. please check that all machines are all in working order.

laundry was free

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.