of the hotel that generally is unused, it was in a sort of basement and we had to pass trucks of laundry to get

our children loved the kids club and the girls were brilliant that were running it

4 for overnight in a safe underground car park great facilities within the hotel swimming pool, gym, spa,

wifi vouchers as opppesed to just an open network

a 4 star hotel, i was just a little disappointed with the bar area, i m a gin drinker and for the two days i

we waited for 5 minutes for someone to acknowledge us at the reception, the dirty laundry was left out all the

the room was simply terrible beside the laundry and boiler room i will never stay there again

and walk down two flight of stairs without towels as we had to wait for towels to come back from laundry

four-star hotel without laundry facilities

sleep because of a constant low background noise from around 4am maybe from fans or nearby hotel laundry

the beds were clean, the laundry was clean, the floors were clean, the bathroom was clean so the smell wasn't

also were really good to facilitate us with an early check in as we were attending a wedding and that was very

staff wifi excellent

no much view from the room. wifi didn't work in the room.

offered early check in

in our room would have received two bottles each day and you would have had twice the amount of laundry - all

our servers, laura lee and john were lovely and really kind to our kids

added bonus was the pool and gym and no extra cost

everything but mostly the staff where excellent especially with the kids.

wifi was quick and reliable

staff, great food, excellent spa facilities and pool,all round super break thanks to the hotel

room was lovely spacious and warm. ordered room service which was quick and delicious.

welcoming staff, who had arranged an early check in for our group who were attending a wedding later that day

the 2 girls that checked us in had time to speak to the kids

good leisure facilities with a nice pool/spa area

the kids loved the pool, the pancake maker at breakfast was a big hit as was the balloons left on our

the breakfast was fantastic, such a huge variety of quality choice and very tasty

friendly staff. great for kids. lovely room

spa facilities were really nice and staff member jodie was so nice and so accommodating as we had

wifi connection poor &

can t comment on the pool or spa facilities as i didn t use them

even the 1 night they dont have the kids club on, they do a disney dinner with characters at no extra cost

room superior was excellent spacious, loved tv on ceiling and headphones for kids table fridge and

spa treatment was beautiful

friendly on arrival lobby very welcome the facilities are very good leisure club and swimming pool highly

apartment very clean, modern, great space especially with kids.

doorman wouldn't let us eat our pizza in the hotel bar

out of date pool time table in apartment ment we had gone across with a very excited 3 year old child to go

car parking could have been better but it wouldn't stop me going again

noise on the first floor from the nightclub underneat if u have kids and it's the weekend make sure u don't stay

kids play area in main hotel

the parking was good and the internet connection was also good

regarding the swimming pool, to collect ticket at the hotel etc

parking available on site with wifi

had to walk for about 3 minutes from hotel and swimming pool not part of the hotel either had to walk to that

pool, cinema, indoor and outdoor playground , mini golf ,go carts and train down to the farm

hotel to the town centre as traffic can be very heavy and it can be difficult to get convenient parking

there is so much to do for the kids, he didn't want to leave

the room service food was lovely, but it had very limited options and it did come

breakfast was great

dining was superb, the bar for lunch, the beautiful duck restaurant for dinner & the conservatory for breakfast

the drawing room bar is equally stunning

the lovely attention in the bar where i sat with my book for a few hours, the extensive and healthy breakfast

lovely walks around the house, tennis courts, a great bar with inside and outside seating, charming rooms and

very relaxing bar

the breakfast room is gorgeous with so much choice for breakfast

comfortable, clean and nice staff. very good swimming pool and spa..

room was very tired and not very clean, cobwebs on walls, we found golf tees on the floor, furniture chipped

location, plenty of parking, friendly staff, very clean and good food

staff.breakfast..quite. great showers..ample parking...

our room was directly above where the staff had a smoke break and the laundry was done for the hotel we could

only thing that would ve made our stay better was if there was room service

kids are not allowed to use the pool facilities which should be noted when booking other than that

no mobile phone reception in my room but wifi was good

spa facilities were amazing, food in the bar was good.