the laundry room was down to only 1 working washer and 1 working dryer.

swept; people had loud barking dogs throughout the night; only one washer was working; the guest laundry room

indoor pool was not heated at all and the website said it had a sauna/hot tub but there wasn't either that

the one bedroom suite is like having a small apartment and it s great to have a kitchen to prepare small

convenient location, parking, mountain view, a swimming pool that works, clean, comfortable room

our stay, but, kids were running around and disrespectful

restaurant charges were a little high. wished there was an outdoor pool.

it was difficult to get a drink from the bar because they were so understaffed the bartender was also the cook

pool and spa are under renovation i specifically picked a hotel with these amenities and they weren't

the 12:00 check out was appreciated although room service was banging on doors at 8:30 am

there was nowhere to sit while using the laundry facilities, the only part of the hotel that looked nice was

some dude tried fighting me in the laundry room taking about gang stuff

overall layout of public spaces (eating area, lobby, laundry).

laundry room door didnt lock and the lights were out, while i went to the front desk to ge hange

nice staff no laundry available

tried to charge is $3 for a genwric laundry ppd

laundry was available and exercise room available also

and not useful laundry facilities (only one washer and dryer / not way to use it as the pay method was only

washing machine was out of order during our stay so we had to go to a laundry mat

the places i needed to be that was good the staff was great location great had a hot tub pool laundry and was

need to empty trash daily. i get saving on laundry, but garbage needs to be daily.

laundry room was also close to our room

the laundry room was useful and cost $2 for a wash and $2 to dry

how far away the laundry was

to the front to get coins and then go back up to the 3rd floor to wash your clothes and the laundry room was

no laundry service

they advertise room service, laundry services, a pool, and vending machines however i was never provided with

no dirty laundry bag, shower head is dirty, i think you guys may have contaminated water

no laundry facilities for extended stay.

indoor pool could have been warmer

room was very nice and the indoor pool was great!

no outdoor pool

breakfast seemed a bit disorganized as they were shortstaffed

breakfast was provided for the sparkler softball players

clean and spacious room, very close to boulder. large gym

facilities: guest laundry, swimming pool with jacuzzi

laundry room was not very clean but didnt change my rating of hotel at all

only thing that would ve been nice to have was guest laundry facilities

location, they have a laundry room, we enjoy the free hot breakfast and free hot food and cold beverages in the

free internet, breakfast and parking always a plus

was doing laundry and the lock to my room was not working properly

were older and creaky, there was only one laundry machine so it took hours of waiting for it to become available

min to find out someone had removed my clothes from the dryer damp and swiped things out of the laundry: front

guest laundry would be great

clean very nice staff very quite and in very nice area trust leaving my van over night in the parking lot and

with laundry,washing machine was not working,front desk not helpful,could not be fixed

guest laundry was easily accessible

small parking area

breakfast wasn't the best.

plenty of free parking

that the laundry room closes should be open 24/7 !

one of the dryers at the guest laundry not performing well

laundry room unavailable. not a great breakfast selection if you don't eat waffles.

lot of facilities were out of order including the laundry room and a door to come in from parking lot i was

i get there and find out there is no hot tub, the laundry facilities are down and not operating, and the sauna

laundry out of service

laundry room was down, no extra pillows, light bulbs didn't work in room, door handle had to be

a guy in the laundry room in his underwear touching himself as people go by coming off the elevator hangs out

the pool and hot tub were open. laundry was available.

also very heavy police activity running lisence plates in parking lot makes me feel like my privacy is not safe

washers and dryers weren't working and she went above and beyond to assist us in getting our laundry done since

needs to be a work center a workout room and it only has an outdoor pool and malfunctioning dirty laundry

the laundry room & vending machines

vending and laundry was not available and very dirty

good breakfast, wifi works well too

front desk was out of laundry soap. if i have to name something

riding elevators with cleaning people with their big loads of laundry

the gym and laundry were a great value

little room service

great location comfortable beds baby loves the pool

arianna at front desk and laundry staff very helpful and friendly

the pool temperature

we loved the indoor hot tub and pool too

they did a fantastic job clearing the parking lot after a snow storm, and had ice scrapers to borrow

staff was nice and parking was close to the front door

asked for a room near the laundry i got a room right across from it the machines are only $1 each the beds are

smal refrigarator lots of cable movie channels great free breakfest laundry is

i was always asking them for things: roll out beds, laundry detergent, extra days etc

laundry service..

room was across from laundry so it was very noisy

cold breakfast. dirty laundry left in front of my room.

breakfast was nice

i didn t like that the pool was hot outside and no hot tub

breakfast had some hot food, as well as cereals and a granola bar with a lot of different toppings

parking lot was clean and organized. very friendly.

family friendly, clean, great service, great swimming pool

well kept, breakfast was great with so much seating, and the room was perfect with space and a kitchen

gym was excellent and room was spacious. super clean hotel

room is nice and spacious. like the fact that there s a full size kitchen in the room

the staff was very helpful. daisy at the breakfast chelsea natalys chelsea at the front desk

at 7 am we discovered we were located next to laundry room, not desirable.

have laundry on site for you to use, it was advertised as $3/load & only payable by card

also, my kids were not able to swim in the pool due to time limits and reservations

ease of parking and spacious rooms

my boyfriend wouldn t stop saying how much he loved the room and the bar in the

no coin op laundry, we were sent to a feces infested laundry mat which was the most unsanitary place i have

not offer a complimentary continental breakfast or coffee/tea did not offer a laundry room use to wash/dry 1

no laundry facilities available

i ordered room service one night and it never arrived

the golf course

free guest laundry is commendable

laundry, pool and beautiful outside public areas

room was just the right size for 2 for a week stay loved the free laundry

laundry detergent could be provided in room

laundry is onsite too, and a pool/hot tub

is no information in the room re: restaurant, room service, etc

no rowing machine in gym

warmest pool i've ever swam in at a hotel; it was amazing

let me have a late check out so my son and i could use the pool

kids loved the pool

gym had over half of the lightbulbs burned out and only 1 of the 4 treadmills worked because the

was clean, rooms were very nice, breakfast had many options

facility- very kind staff - not much for people who are gluten free and dairy free at the breakfast though

no hot tub. breakfast was less than desired but that was due to covid.

cleanliness of indoor/outdoor public areas & individual rooms: a+ breakfast: a+ bedding & toiletries: a+ value

clean, friendly, great breakfast and bar, laundry, live music, exercise room, walkable to restaurants, mall,

had to-go breakfast bags with fresh fruit which was great

well lit parking

love the bar and the breakfast was definitely better than most free breakfasts in other hotels

pool water was extremely cold

laundry room was filthy it looked like it hadn't been cleaned in over a month the garbage bins are

laundry machines were not working well had to take stuff to laundry mat.

friendly staff. full kitchen. easy home to travel mode for a family with small kids.

there is a pleasant communal bar area but also charming large patio next to a nice pool with barbeques

kitchen, free parking, free breakfast, pet friendly, good location, quiet, clean & comfortable

we both enjoyed the pool, the hot tub and found that a convenient time to do laundry nearby

i really appreciated the convenience of the self-service laundry and the ample parking available on site

the breakfast was great also

property staff told us the pool was closed

rooms, wonderful breakfast, and workout/pool space

your hot tub was cold water same temp as the swimming pool

hotel was great we had a lovely view from our window the hot tub and pool work good and that outdoor fire pit

kids als complained

the pool was cold.

easy to get to, friendly staff, clean room and ample parking.

jim was very helpful with the laundry app and getting the machines working for me

hot tub and pool were nice/relaxing

says free wifi but its not free unless you register online to to become a member or something and when you

the parking lot was very well lit which made me feel safe parking there

they let teenagers play aggressive football throwing in the pool, so my 5 year old couldn't swim

free laundry

laundry room on-site and was free to use

staff and the free laundry facility 24 hours a day

i also loved the free laundry facilities

parking lot was pretty icy, didn t appear that much maintenance concerning the weather was

also my room was next to the laundry room for the entire hotel

they switched me to the room next to laundry room and ac didn't work

they had a coin-operated laundry room, which i needed (and used).

a pool at this location

everything was good, except the fact that the cops drive through this parking lota lot

the laundry bag was only big enough for socks & undies

gives me a room in the first floor between the laundry's and the kitchen

the breakfast was hot, delicious, had plenty of variety, very clean and well organized.

breakfast was blah and the side door couldn't be opened with a key, super inconvenient since my

clean, pet friendly and bed wad comfortable! good hot breakfast ud83dude0b

laundry machines are not available.

no laundry facilities

coffee bar is great

so new and clean! beautiful! absolutely loved the coffee bar and rooftop tacos!

the gym was small

room and great gym facilities

the rooftop pool and hot tub were my fav

has a well equipped gym

small, but decent gym

room service from the wood very unique pretty comfortable great snacks and drinks in the room my

free laundry too

laundry facilities on site, water station with seltzer option, fun style and recommendations for

breakfast included water stations free laundry access comfortable/inviting lobby area

free laundry on every floor is brilliant

free breakfast that was good, water stations on each floor, free laundry station, usable kitchen in rooms with

also, hotel has laundry option if need to wash any clothes

location, friendly staff, free parking

was close to our event we attended and the hot breakfast was delicious and the parking was included in the price

the parking was sparse and i consistently good the last parking spot available

room was clean breakfast was good the location was great the staff was friendly n helpful.

loved the coffee bar with lime infused water available 24/7

lounge area in the lobby, toiletries in the bathroom, lots of plug outlets in the room, wifi generally worked

we also didn’t like that you put a family with 6 kids above us and they ran across the floor all night and

breakfast was good

the pool room was exceptionally hot, like a sauna.

would have liked the ability to do laundry in the hotel. also, the gym could be better.

also, wish the hotel had a small bar for a nightcap, but maybe it was better it didn't

never got room service even after requesting it

the equipment in the gym is limited

time at the hotel, we would ve preferred someplace with more amenities, especially breakfast, room service,

wish there was a guest laundry service with washing machines and driers like you can find at some places

the suite with the bunk beds exceeded my expectation, my kids had their own little room separate from our

location and their facilities. especially gym and pool!

beautiful gym and views. close to downtown!

gym, breakfast etc

the hotel doesn't offer room service and has limited selection of food for dining in general.

no room service

no gym, breakfast is limited

also, room service would be a nice extra (dinner you need to order and pick up from downstairs but for

hotel was quiet at night, although our room was well away from the bar

nice design, comfy bed, nice gym with peloton bikes !

slow wifi. clear bathroom door. not much storage.

extra pillow already in the room, great restaurant recommendation when room service wasn t available and hotel

bathrooms, nice bar and lobby area and perfect downtown denver location

there is no room service, and as it is a hotel that advertises for the venue, it would have been nice to have

room service was really basic, could have cleaned the room better

we will be staying here every time we come to denver, the maven has set the bar very high

the gym is outside down the alley, without a sauna or jacuzzi

nice bar and a bunch of food options

no wet bar or snacks to choose from

charming rooms, a cocktail bar of renown, great location that's close to everything interesting

crackling fireplace, live music at happy hour with whiskey tasting

gym was next door and hours weren't consistent- but really not a problem overall-

provide room service menu from urban farmer

the hotel is historic and beautiful and our room was gorgeous with a fireplace, ornamental mantle and a writing

location was great. did not have breakfast.

room service is available from 7am - 11pm

the gym was well equiped for a hotel gym

a bonus was the duo playing jazz at the bar downstairs on saturday evening

breakfast was perfect and delicious. staff including valet were all wonderful.

ask for extra towels they never bring one , my internet was terrible they promised a continental breakfast, but

the place was very clean the terrace is amazing and the bar as well

food at the restaurant (make shift kitchen really) was just so so

the rooftop bar had a nice view and good tailgate party before the game

jackie at the bar was the life of the night

laundry room only had one or two machines, but was not an issue during our stay no

there was no whole milk option for kids, the turkey sausage was very poor tasting

great breakfast. comfortable bed.

we arrived at 11pm after a long flight with two minor kids, they told us that our booked and confirmed room is

bar / restaurant was never opened

loved the selection of eggs for breakfast

perfect stay with your pet

breakfast, pool, hot tub. our room had a full kitchen.

very good breakfast and pool with clean without too much chlorine water

friendly staff, nice rooms, nice pool with hot tub, and good breakfast!

the fact there was no microwave and no laundry service for the price.

the gym has treadmills that worked very well

they were super accommodating and very patient with us the bar on the second floor is pretty amazing for a

great view; wonderful pool

like to have had designated adult time in pool ( too small with all of the kids)

year we forget to make reservations for the fourth of july at the spa and wish they would book additional staff

the room service was excellent.

would love to go back and enjoy the spa services

spa was closed due to covid 19 not the ritz fault

room service food was not eatable

however, the shirt was in fact found in their laundry so we were pleased it was found

the laundry was a bit overpriced for expectations but fulfilled needs

keeping accidentally took my laundry clothes and never saw it again

no tv service, their system was down including wifi

room was fantastic and the gym was very modern with good equipment

onsite laundry facility was so great for us

guest laundry convenient

stocked kitchen, 2 bedrooms, 3 tvs and pull-out sofa bed, indoor pool, 24 hour laundry room

clean and the breakfast

there's a nice, small gym on site

were placed next to the linen laundry

paid wifi is always a little bit disappointing.

perks like very good coffee in the lobby on mornings, gold fish in the room for kids but what really makes this

hotel gym i've ever seen

we really enjoyed the happy hour in the evenng and the onsite bar and restauant

also wish there was some sort of laundry service instead of just dry cleaning

kids were in separate rooms, which was a concern for me and my husband

the lobby is inncredible, also the lobby bar is great, and the bar tender was really kind and friendly

hotel gym was amazing - basically a full gym

neighborhood was safe and nice to walk around with kids

no ice machines, got tired of calling room service to get ice

shuttle not available in the mornings because of poor bellman staffing, were offered to wait for 1

no breakfast included

the gym has two pelotons

spa was closed due to renovation and they did not bother sharing that prior the arrival which is

the amenities was not as nice as the gym was tiny

wish there had been a way to order room service on the tv

had upgraded us to a king bed, had a bottle of prosecco in our refrigerator and accommodated a late check out

no bar avail. restaurant closed.

i ordered room service and it arrived quickly

gym was small and very smelly

wonderful in hotel bar with food late and the service in there was excellent

the staff was amazing and the onsite restaurant, tequila bar and their staff were amazing as well

nice shower but needs a bar to hang onto and floor was somewhat slippery

i received an early check in and the staff was attentive to their mistakes. i got some good rest

laundry machine out of order

pool was broken. laundry facilities broken. no dryer available.

they put us in the room beside the elevator and laundry so it was noisy all night

staffs attitude when trading in laundry

i did laundry and it ruined my clothes

the restaurant looks nice but has a very limited menu that was not great for a family with kids

beautiful room fabulous spa like shower loved the pillows cookies were yummy i loved this place!

rooms, like the bar and food

room the fireplace did not work, moved to a second room and the refrigerator was an issue, though they

very pet friendly

would probably ask the people at check in if they want to be on the 13th floor or not gym is in the basement

hotel is quirky - kids loved the themed floors and elevator sounds

didn't bother me but if my kids were with me it would have

reliable wifi and well-maintained facilities made the stay convenient and enjoyable, offering great value

loud bedside lights are table lamps they give no light for reading if you are older i guess young kids can read

laundry room was out of order but they made arrangements at the hotel next door to use theirs

staff and amazing breakfast

location, friendly attendents, pool open for kids

location, breakfast, pool, clean rooms.

weekend neighbors were noisy slamming doors shouting in hallway, and screaming kids