riding elevators with cleaning people with their big loads of laundry

the gym and laundry were a great value

front desk was out of laundry soap. if i have to name something

the pool

starbucks and bar immediately to your right

the laundry room & vending machines

needs to be a work center a workout room and it only has an outdoor pool and malfunctioning dirty laundry

washers and dryers weren't working and she went above and beyond to assist us in getting our laundry done since

vending and laundry was not available and very dirty

pool was very nice

laundry service..

i was always asking them for things: roll out beds, laundry detergent, extra days etc

room was across from laundry so it was very noisy

asked for a room near the laundry i got a room right across from it the machines are only $1 each the beds are

smal refrigarator lots of cable movie channels great free breakfest laundry is

a guy in the laundry room in his underwear touching himself as people go by coming off the elevator hangs out

laundry room was down, no extra pillows, light bulbs didn't work in room, door handle had to be

the pool and hot tub were open. laundry was available.

laundry out of service

hotel was very nice and clean,the breakfast was wonderful,the breakfast area was very clean and organized and

i get there and find out there is no hot tub, the laundry facilities are down and not operating, and the sauna

that the laundry room closes should be open 24/7 !

one of the dryers at the guest laundry not performing well

laundry

free wifi and several other amenities (hair dryer, room safe, gym, laundry, etc)

arianna at front desk and laundry staff very helpful and friendly

bar opening times were poor, i arrived after 10 pm and wanted somewhere to relax after the long

can t think of one thing other than the homeless people that hung out in a nearby parking lot.

has a big parking lot

the parking lot can be a little bit of a walk when its 100 degrees outside.

cold breakfast. dirty laundry left in front of my room.

swimming pool was closed even though i called the day before and asked if it was open and they said yes

nice breakfast, variety of options.

breakfast was good

well located. quiet. all the amenities that you could possibly need and free breakfast.

laundry detergent could be provided in room

laundry is onsite too, and a pool/hot tub

comfy beds, free guest laundry, stylish courtyard with gas grills & a gas fire pit

free guest laundry is commendable

laundry, pool and beautiful outside public areas

jim was very helpful with the laundry app and getting the machines working for me

bfast was good. kids loved the different options. front desk was helpful as well

the parking lot was very well lit which made me feel safe parking there

bfast was good. kids loved the different options. front desk was helpful as well

pool staff and cleanliness

i also loved the free laundry facilities

staff and the free laundry facility 24 hours a day

laundry room on-site and was free to use

free laundry

the kitchenette and great parking

clean, convenient, great lobby, free parking, outdoor fire pit, happy hour, starbucks in the

easy to get to, friendly staff, clean room and ample parking.

wifi wasn t working; no free breakfast; cloudy tap water from sink made keurig unusable.

kids als complained

the pool was cold.

no laundry service

no laundry facilities for extended stay.

they advertise room service, laundry services, a pool, and vending machines however i was never provided with

no dirty laundry bag, shower head is dirty, i think you guys may have contaminated water

was not working either night and there were a bunch of kids staying in rooms up late near us due to a rock

i really appreciated the convenience of the self-service laundry and the ample parking available on site

we both enjoyed the pool, the hot tub and found that a convenient time to do laundry nearby

pool was freezing and hot tub was cold

rooms, wonderful breakfast, and workout/pool space

the free breakfast that s including was so yummy

the laundry room was down to only 1 working washer and 1 working dryer.

swept; people had loud barking dogs throughout the night; only one washer was working; the guest laundry room

the pool was clean and heated

the room the cleanliness the kitchenette

the breakfast ladies are amazing but the breakfast got old after a few days!

the pool closing early and only being able to get in 45 minutes by reservation only

it was difficult to get a drink from the bar because they were so understaffed the bartender was also the cook

ample parking

there was a lot of standing water in the pool area, and the spa timer was not working.

able to take our pet, but 75 non refundable is outrageous.

some dude tried fighting me in the laundry room taking about gang stuff

overall layout of public spaces (eating area, lobby, laundry).

only one laundry room with two washers and two dryers

nice staff no laundry available

laundry room door didnt lock and the lights were out, while i went to the front desk to ge hange

washing machine was out of order during our stay so we had to go to a laundry mat

laundry was available and exercise room available also

the places i needed to be that was good the staff was great location great had a hot tub pool laundry and was

tried to charge is $3 for a genwric laundry ppd

and not useful laundry facilities (only one washer and dryer / not way to use it as the pay method was only

laundry room was also close to our room

how far away the laundry was

to the front to get coins and then go back up to the 3rd floor to wash your clothes and the laundry room was

the laundry room was useful and cost $2 for a wash and $2 to dry

need to empty trash daily. i get saving on laundry, but garbage needs to be daily.

laundry room was not very clean but didnt change my rating of hotel at all

facilities: guest laundry, swimming pool with jacuzzi

only thing that would ve been nice to have was guest laundry facilities

location, they have a laundry room, we enjoy the free hot breakfast and free hot food and cold beverages in the

loved that my husband and i could enjoy drinks after feeding all of our kids

pool was wonderful and clean

the location, the room, the pool and spa, the staff, and the breakfast.

there is a beautiful bar with a large glass fireplace

called for room service as it was advertised for breakfast and could not get a successful order in or

there was room service for a multiple night stay

min to find out someone had removed my clothes from the dryer damp and swiped things out of the laundry: front

were older and creaky, there was only one laundry machine so it took hours of waiting for it to become available

guest laundry would be great

was doing laundry and the lock to my room was not working properly

clean, modern, fun! nice bar open late. great for families or kids.

with laundry,washing machine was not working,front desk not helpful,could not be fixed

guest laundry was easily accessible

also the pool should be heated

full towels (not thin), everything was clean, breakfast was good enough with a variety of food, parking lot

deck around the pool is sloped, making it very dangerous for slipping

not offer a complimentary continental breakfast or coffee/tea did not offer a laundry room use to wash/dry 1

no laundry facilities available

no coin op laundry, we were sent to a feces infested laundry mat which was the most unsanitary place i have

the day we arrived, there was a golf tournament going on, and we could not find a single parking spot

was a great place to stay with kids

laundry machines were not working well had to take stuff to laundry mat.

laundry room was filthy it looked like it hadn't been cleaned in over a month the garbage bins are

the pet fees are not transparent, which is very annoying

one door of tv stand broken (could have fallen on kids)

ice on front half of parking lot.

comfortable seating everywhere, open bar, and bar menu made you want to stay right there and converse with

kids loved the pool

manager got a late check out fee removed

modern and nice comfortable bar and restaurant

let me have a late check out so my son and i could use the pool

the pool watdr is freezing, the bar and restaurant wasn't open and the fire put was broken.

location/parking was great

staff was nice, good value, nice pool

easy parking, simple but convenient

the pool watdr is freezing, the bar and restaurant wasn't open and the fire put was broken.

clean, friendly, great breakfast and bar, laundry, live music, exercise room, walkable to restaurants, mall,

friendly staff, huge breakfast area with plenty of choices, very clean with a nice outdoor area in the evenings

breakfast was great

pool water was extremely cold

facilities including tv and wifi, clean room, great services, great breakfast with

very comfortable beds, super clean kitchen and loved the full sized fridge

the pool was so fun and breakfast at the hotel was delicious and the stay was everything we hoped for

location is so easy to get to, the facilities are brand new and well kept, breakfast was great with so much

kitchen staff was very helpful providing gluten free info on breakfast items

loved the 6am to 10pm pool hours too

have laundry on site for you to use, it was advertised as $3/load & only payable by card

at 7 am we discovered we were located next to laundry room, not desirable.

it also has breakfast/dinner and bar open for dine in service

didn t seem like there s a lot of parking, but it was manageable

pool

no laundry facilities

laundry machines are not available.

wifi did not reach room 512

so new and clean! beautiful! absolutely loved the coffee bar and rooftop tacos!

didn't check out the gym

free laundry on every floor is brilliant

breakfast included water stations free laundry access comfortable/inviting lobby area

is made to order, water filters for sparkling and regular water on each floor as well as ice and laundry facilities

laundry facilities on site, water station with seltzer option, fun style and recommendations for

facilities were great with free laundry and gym

loved the pool and gym facilities, and the suite we had was fantastic

pool area was wrecked, no towels and the gym was less than disappointing

location and amazing roof top bar with a great vibe

bed was very comfortable and we loved having a rooftop with a pool + hot tub

gym was sufficient

the hotel offer free laundry services (only need to buy pods)

large unit, price, breakfast, laundry

laundry area was clean, and the hotel felt safe

the amenities were great (dishes, refrigerator, spaciousness, great pool, gym, complimentary laundry and

complimentary laundry was over the top

the hotel doesn't offer room service and has limited selection of food for dining in general.

bathroom gym is bigger than the gym

the bar was a work of art

building and decor were exceptional, the staff were exceptional and the death & co bar an absolute highlight

gym is very small and not well equipped

good pool, workout room, laundry services(except some broken

room was big beds were comfortable pool was nice

the pool was great and the breakfast was really good with hot and cold choices

the breakfast was delicious and plentiful as well

dont think we did breakfast

not much parking, elevator was slow. g

way better than expected ( always worry that an old back or shoulder is goging to suffer) - and breakfast was

we were stuck because of a snow storm and they let us have late check out too

pool water very cold at 3 pm

staff, clean room, nice shower, nice gym, didn't smell stuffy....it was great.

the laundry maid in the morning was super nice and friendly

parking and location.

breakfast was great

excellent breakfast buffet.

quiet. excellent breakfast

also, hotel has laundry option if need to wash any clothes

great breakfast & location

bottom of pool seemed dirty

parking situation is hideous if you come in late it s always been that way in this

was close to our event we attended and the hot breakfast was delicious and the parking was included in the price

wish there was a guest laundry service with washing machines and driers like you can find at some places

disappointed the tvs in the kids room didn't work

i upgraded the room for my family which was spacious (bunkbed suite) and my kids were in heaven

pool and spa are designed well, but i would worry about occupancy limitations in warm weather

i understand the reason but if you do not want to clean everyday please provide kitchen size garbage cans

the hotel breakfast is so plentiful and the rooms are a nice size

wifi kept going in and out

excellent alternative for a breakfast with social distancing

we also didn’t like that you put a family with 6 kids above us and they ran across the floor all night and

lounge area in the lobby, toiletries in the bathroom, lots of plug outlets in the room, wifi generally worked

would have liked the ability to do laundry in the hotel. also, the gym could be better.

lack of room service was a dissapointment so we went for an (expensive) uber eats

good gym....and great location....it was possible to walk all over town...

is a pet-friendly hotel but there was zero grass nearby for dogs to do their business

room service menu could offer a few more items in the way of meals, and the food delivered was not

something at the snack bar you had to go clear down the hall past the workout area next to the laundry to warm

the menu in the restaurant. laundry machines.

laundry on site was nice as well, washer-dryers about 60 feet from my door

newly remodeled. modern layout. laundry available. cheap price.

went to do a bit of laundry and there was no way to get detergent in the laundry room or in the hotel shop

the room we were given had previous guests dirty laundry scattered through

great breakfast

discarded furniture in the parking lot w lots of trash

the pool was closed

the breakfast sucked

no wet bar or snacks to choose from

nice bar and a bunch of food options

for a hotel charging luxury prices it's kind of insane to not have room service for breakfast, while also not

bar and restaurants are very good as well

we got our credit card info stolen at the market because we were connected to the hotel wifi.

no on site guest laundry

laundry on site..the room was comfortable...and breakfast was alright.

not the table not the laundry not even the towel

the laundry facility was helpful

used this place as a stopover, and facilities were adequate to catch up on laundry etc

it would have also been nice to have a room service menu- there was not one in my room

excellent gym, amenities and close to local bars and restaurants

wifi not inculded, breakfast not included, fitness centre was across the street rather than in the

slow wifi. clear bathroom door. not much storage.

hotel is centrally located and the food was good at the restaurant, staff was nice but young kids and not really

breakfast was good, but could have added a few more simple items such as bread, etc.

very good breakfast and pool with clean without too much chlorine water

very good breakfast and pool with clean without too much chlorine water

pool was large

was the best breakfast compare with other hotels we recently stayed

more information about services available at hotel; we happened to stumble across the gym and spa - didn't know

the continental breakfast and evening whiskey tastings were excellent, and the cruise room bar was lively and

breakfast could be a bit larger since you charge a $30 fee daily.

no breakfast

the smorgasbord breakfast and one cold morning a real fire was lit

i visited the spa for a massage

year we forget to make reservations for the fourth of july at the spa and wish they would book additional staff

flooded basins 85 min room service

room service food was not eatable

clean, luxurious, spa is amazing

laundry facilities were nasty

the laundry room had only 1 working washer and 1 working dryer

with most ihg hotels, the guest laundry is totally reliant upon a significant amount of quarters

restaurant located in the lobby was good, we ordered room service from there on the first night because we were

no indoor swimming pool.

restaurant (i had dinner and breakfast) directly charged 20% more for the staff and for the hotel itself

brand new property with great lobby area, bar and restaurant; well equipped rooms

very nice and clean. bar upstairs was wonderful great food great drinks great atmosphere

the hotel restaurant breakfast was so so

hotel is very accommodating for pet owners and we re very friendly

they put us in the room beside the elevator and laundry so it was noisy all night

property was consistently dirty during my week s stay (dirty floors, elevator, laundry room, overflowing

laundry machine out of order

staffs attitude when trading in laundry

i did laundry and it ruined my clothes

the fact there was no microwave and no laundry service for the price.

limited bar and food on premises

we were accommodated with early check in

gym was fantastic

no food or drink available at 1pm except room service;

they had a coin-operated laundry room, which i needed (and used).

also my room was next to the laundry room for the entire hotel

they switched me to the room next to laundry room and ac didn't work

i did not like how our neighbors kids where loud all night long till 4am. but what can you do

breakfast was not the same as last visit.

gives me a room in the first floor between the laundry's and the kitchen

the laundry bag was only big enough for socks & undies

smelt like smoke, drug dealers in the parking lot

super clean!!! and the best front desk staff! very nice fitness room, two treadmills.

clean, quiet, good parking