the laundry room dryer can be better.

the laundry machine was old and the dryer did not dry the clothes at all

pool to small!

everything breakfast bar clean rooms polite hostess

some of the facilities were a little rundown; wifi was slow and intermittent

downside is pool is not open and laundry room doesn t work properly

when calling down for new towels, was told to call back because they were doing laundry and might have some in

the mini laundry mat they have isn't the best. it works but not very good.

i also liked the pool, that they had a children s play area, was pet friendly and central

the drapes did not close and had a bright parking lot security light shining in all night

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

the washer for guest laundry was also out of service

loved the price and the pool was really great

pool closed, and road construction made access in and out tricky.

the spa tub was awesome!

pool could have been bigger and breakfast could be a bit better but not terrible

breakfast was good location was awesome so many stores and restaurants nearby!

staff was very helpful and the breakfast was good, had a lot of options

pool could have been bigger and breakfast could be a bit better but not terrible

the cleanliness and the breakfast was great and had a variety to choose from.

breakfast was delicious, and the beds were comfortable to sleep in

pool was freezing and one of the main reasons i choose the hotel, was for use of the pool

it was clean and had a great free breakfast!

breakfast was simple but tasty

we really enjoyed the breakfast selection

a little noisy as my room was next to the stairwell and guest laundry.

hot tub was dirty, filmy. pool area in general was not well maintained.

was at capacity with youth lacrosse teams and the cleanliness was exceptional along with the breakfast which

immaculate, great breakfast that makes the hampton inn look sub-par and beautiful design

their gym was 24 hours it wasn't much but it was something

machine and laundry on second floor was out of order

there was a guest laundry room which came in handy

breakfast was good. would have loved to have had eggs.

very pet friendly, our first stay with this chain, made travel with our cat very

friendly staff, clean room, good breakfast, dog friendly.

area for eating and the bar were under construction

beds comfy. gym was good

neither bar or restaurant ppen and not indicated on

it was updated , best free breakfast

were in our stay shopping wad good bar was great the reception girl was very friendly cookies were

great bed...... room temp was perfect.......the breakfast was really delicious and many options

nothing area perfect room perfect breakfast perfect

nice gym with treadmill and some other equipment

waffle house on same parking lot

they had a good breakfast

oversized vehicle parking and pet friendly

breakfast was great, very clean hotel, and doggy bags were outside by grass for our furry friends

we appreciate having a hot breakfast option and that is what we found!

a suite had a mini kitchen

cleaning was not quite up to par in the room. loud profanity from the bar area at the entrance.

everyone was very nice. the pool was under construction but it didn t affect our stay.

room was facing the parking lot , which also was under a parking light, the shades did not block the lights

breakfast was okay.

pool area was dirty

wifi is... not reliable. do not plan to use it as a work tool

breakfast could use work the second and third day looked like leftovers

the pool restrictions, but as i stated before, i'm sure it was because of covid.

the pool was small, but nice

the pool was dirty and stained. the pool area had a weird smell to it.

the location was good for our needs. also, the breakfast was perfectly adequate for our needs.

i also had to ask at the desk for a plastic laundry bag

the pool was available and clean for the kids to use

maybe get a rowing machine in the gym but the gym really isn't big enough for a concept 2 rowing machine

breakfast was significantly better than expectations

nice breakfast, very clean. friendly front desk and breakfast staff.

i'm very impressed big living room, nice kitchen, nice bathroom it was very clean

hot tub was a bit on the warm side and indoor pool was super cold

the pool was only indoor. would have been nice to have it be an outside pool, too.

they said they were fully booked; and the parking lot was more than half empty

the breakfast was terrible - the

there is in house laundry available for free, but half the washers and dryers were broken

too much noisy from laundry room and outside

i also love they provide free coffee all day long and a free laundry mat

the room was great and the laundry room was convenient

i liked the room and the pool. the free laundry was also very nice.

the laundry boy was innocent and kind

so the bathroom floor was covered in puddles our whole stay our room was close to the hotel laundry room and

i asked for the last time they said because housekeeping hadn't been in and there was so much laundry they wouldn

i appreciated the laundry on-site and the fitness facility

24 hr laundry was good but you need quarters n front desk did not have any to give

no laundry on site. housekeeping doesn't check in unless you have checked out.

very pet friendly. decent breakfast and coffee. the room met my needs. second time there.

the breakfast was awesome with diversity of choices and the area clean and nice setting

breakfast and friendly staff clean rooms

ev charger for vehicle, breakfast was good, parking lot well lit

very friendly; food services great; laundry services available were convenient and easy.

there is an indoor pool and jacuzzi, gym and laundry services

the indoor/outdoor pool was excellent and well maintained

the pool and hot tub were awesome and the fact that they were side by side made it easy to watch kids in one

close to the zoo, very clean,great staff, kids loved the pool

no room service at all.

hotel pretty empty, parking by doors

the parking is spread out

the only compensation i received were some chips and a candy bar from their snack shop

front desk, room was comfortable and modern, everything worked well in the room, i order room service dinner

asked for some was provided with more bath gel had a wash a sports uniform that night no laundry soap

and the nicest room i stayed in while in ohio so far and we come to ohio a lot also very good breakfast

i like the way they did the swimming pool with one guest at a time very well professional.

of (fire hazard), no location of where or when breakfast was or what was included, no mention on wifi (i had to

i love the location great pool and kids love basketball court

pooled water spots in the parking lot

plenty of parking spaces. helpful staff. clean. gym and pool hours convenient.

the website advertises an indoor pool but it wasn't open

plenty of parking spaces. helpful staff. clean. gym and pool hours convenient.

parking lot's snow should be cleared early next morning asap

i wish the pool area was larger and the exercise room had weights .

no room service. no utensils with the overpriced continental breakfast

clean, had gym and pool.

enjoyed a swim in the pool and a few minutes in the hot tub before have a great night sleep

in room didnt work, someone kept messing with door handle during the night made the kids feel unsafe we left a

you can bring your towels to the laundry room on campus and they ll exchange the towels for you

the bathroom was tiny. no ice readily available. advertised fireplace but could not use.

convenience of the hotel as to where i wanted to surprise my fiance with a getaway with the fireplace was comfy

the fireplace.

gym area is totally inadequate

the pool, the fridge and the laundry facilities.

our kids loved the pool

having the full kitchen was wonderful

of sports team staying at the same time and they couldn t keep breakfast stocked up for

plenty of towels, hand towels and kitchen towels aside from that

i personally enjoyed the fitness area in the morning

wifi was horrible. had to go outside for internet

pool was by reservation only, one of the reasons i chose this hotel was for the indoor pool

loved the pool tables and fitness center

pool closed but fitness center open

was no baby pool for the little kids, there was no hot tub and i don't like that we had to pay for breakfast

easy parking , clean , high quality shampoo , conditioner and body wash

great w kids friendly nice staff

i don t think the website of booking indicates it has an indoor pool, but this place has be renovated since

would have been nice if the bar remained open past 11 pm

comfy, the gym is clean and nice, people used the barbacue grill outside and invited us to join, laundry is

building, good indoor pool, extremely comfortable bedding and beds, decent breakfast included, laundry on-site

they have a laundry area and it is only

the lady that was working the kitchen that day was soo nice and kept opening it up for the people eating and

the breakfast was very nice and had lots of choices the room was very large

location was perfect and the property was new and it had a laundry room which was perfect since i stayed for 2

ev charging and a clean room

the restaurant should have more food options for kids!

don t offer breakfast or room service

clean, free parking, friendly staff, restaurant/bar on site was good

oh and the free parking next door

parking was easy

bar in the lobby is way over priced and had a very limited selection

the breakfast had a nice variety and freshness

nice enough facilities and a decent breakfast

i love that there was laundry machines

24 hours laundry room, small gym

i was on the 3rd floor and kids were doing gymnastics (running back and forth in the room above)

friendly staff, clean, delicious breakfast

the kids just overrun the pool

stay, very nice place, great breakfast, very clean, very well kept up

breakfast included, even during covid

great breakfast selection, room was very modern and spacious with a little living room and desk.

breakfast was dry- cereal and bagels only

comfortable beds, free breakfast was adequate

laundry machines

10-12 adults pool. !!!

quiet, clean, desk staff is awesome,good breakfast,beds and pillows good!! ud83dudc4d

the internet wifi is a bit spotty

there wasnt much hot food for the breakfast.

i drive a kia and was afraid someone would steal my car from parking lot at motel.

pool area.

also free parking, and a nice free breakfast to start the day

breakfast wasn't the best in my opinion

the main street to enter the hotel parking lot is a little tricky to find

the pool was closed to covid too, but the staff was very sympathetic and offered to find us someplace

clean, comfortable, courteous staff. breakfast was great!

breakfast buffet and room very nice

shuttle

having the shuttle get me back and forth to the medical center took a lot of stress off of me.

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

we would have liked laundry facilities.

only bad thing is the laundry is in the hotel across the road

additionally, i would have loved if there was a place to run a small/quick load of laundry

the facilities in the gym and pool were a bit run down

great spot, very unique facility loved it very much the bar dog is the best!!!

called the property before booking and was told there was not a pet fee

location to arena district - just a quick drive over free parking was a big perk and a deciding factor in why

the screaming stomping kids in the 4th floor from 10pm until 3am

the wifi wasn t working at all

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

the room we are in is bedside the laundry area and it is kind of noisy.

room was comfortable and clean, the location was great, good access to parking

the indoor pool .

the pool was small but better than no pool at all

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

would be nice if we got laundry bags.

the gym was pretty good

kids loved the pool

great staff. very comfortable bed. good breakfast. quantity shampoo etc to reduce waste

was comfortable, room was decent size, wifi was reliable and stable

the pool was great for my kids

kids screaming running up and down the hallway banging on doors playing ding dong ditch all night

it would be nice if it were pet friendly

and pillows were a little too soft but that's just my preference amd the pool could have been

everything was spot on! including the breakfast, gym, pool, parking and accommodations.

i liked the breakfast, it was hot and lots to choose from.

good wifi. fast elevators.

room was at the front of the building so the parking lots were a little bright and at night i was not able to

the breakfast cold and hot bar were nice

parking was a breeze and breakfast was hot and delicious

not bad, the gym seemed a little light

parking very easy and at no cost

maybe extend the bar and room service hours.

the laundry room was modern and clean

there was even guest laundry for 1

& friendly staff, clean room, large tv, modern kitchenette & thermostat, comfortable bed &

more handicap parking

small swimming pool no i'm parking passes pets in room

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

really nice gym

we had a suite, and the kitchen & living area were both welcoming & comfortable

need a larger sign that says do not jump in the pool not very noticeable and even adults were

and the bar was our only complaint

now dryer on site working like they said for laundry pool door was

guest laundry available

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

pool was closed

was no wifi

it was nice they had a small gym.

our bed was comfortable and the pool was nice and relaxing

parking was a little tight...

very clean, friendly staff, great breakfast!

pool was open, comfortable beds, clean rooms, nice and friendly staff, updating rooms, nice

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

no info card was present in room explaining checkout procedure, room service, etc

i loved the pool and clean rooms.

electric vehicle parking would have been appreciated.

the staff, the pool , but the bar was my favorite.

breakfast was almost non existing. probably because of covid but still disappointing.

time staying here, rooms all clean, pool clean, always quiet, breakfast is 10/10 and everything is nearby

spa tub was in bathroom, not in bedroom as i thought from the pictures

scrumptious breakfast, luxurious accommodations, friendly staff, extremely quiet room.

does has a small parking lot for bigger vehicles

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

laundry services available & pet friendly

laundry services available & pet friendly

well lit parking lot as i arrived late at night

love staying here the kids enjoy the pool and hot tub and they offer great food and drinks included with the

the laundry facilities were great. plus the borrowing cupboards are such a good idea

was beside laundry room and heard loud buzzing most of the morning

perfect location. free laundry. kitchen

the plus for me were the laundry

the laundry room was nicer that my own

small pool. not really big enough to do much in. would rather have hot tub or both

we had to leave at 6am so we couldn t get breakfast

i liked that the hotel allowed the kids to gather in the breakfast aread to have pizza and visit at night

pool water was very cold.

the breakfast had a good selection

isn't a huge issue or a complaint really, the only thing that was a struggle was the pool and the room the pool

travel baseball teams on the weekend. kids being rowdy in common areas.

wish they had free breakfast

swimming pool spacious room size

coffee, next inline, staff waited on male beside me, she walked to kitchen,returned, stocked counter with so

the description boasted of the many restaurants including kids meals and room service

, room service, shower amenities, etc

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

bar was awesome

the bar upstairs had a fabulous view, was intimate and comfortable, great service

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

(i grabbed a mop from the open laundry room and mopped it myself

complaint is that the guest laundry room needs updating

laundry cart in the hallway (at night)

took my clothes to laundry mat came back and they had came in room even though had do not disturb sign on door

i rang the bell several times and no one came so i had go find someone which happened to be the laundry lady

was nye, so before calling it quits on an already late night we stopped at the hotel bar

the breakfast did not start early enough

breakfast was fantastic

breakfast at the soul bar was delicious

gym was clean and well equipped

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

the wifi wouldn't work a great portion of the time

streets were filled with unaccompanied kids and the entrance to the hotel was blocked and we were not able to

the breakfast was exceptional

rooms, warm pool and room

only thing that could make it better would be a full kitchen / bistro / restaurant.

too bright in room from parking lot lights desk chair wouldn't stay up

easy, close parking

cleanliness and breakfast

location, restaurant and gym all excellent.

were very noisy rowdy kids in the next room-kept us up late and woke us up very early in the morning

me and my children and our little dog maxwell had a great stay and my kids loved being within walking distance

the pool was nice and the kids enjoyed it

super clean and early check in

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

also had to figure out the wifi information on our own

rooms, plenty of places to eat, bar inside, close to nationwide arena for events and very kind staff

my husband never left the vehicle and they were incredibly rude while we attempted to get our 5 kids out of

and thanks rick for your kindness i enjoyed spending time it is too bad i didn't get to use the pool

i travel with swim trunks and used the hot tub in the pool area

it would have been nice to be able to order room service

pool didn't seem to be that clean it had floating hair in it and the jacuzzi walls did not look so

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra