the property was kept clean and well maintained. the laundry onsite was extremely helpful!

ease of access to ice,laundry, friendly staff

tells you there is laundry on premises

ice machine and laundry facilities were just down the hall

the bottom sheet felt like powder laundry soap was all over it, not just one spot

also, there were no robes or slippers (around 1pm saturday) and i was told the laundry had not came in yet

our only complaint was too much chlorine in the hot tub/pool.

lot far away, kids swimming (cannonballing in hot tub) had to walk outside to get to indoor pool/hot tub

lot far away, kids swimming (cannonballing in hot tub) had to walk outside to get to indoor pool/hot tub

); great staff - super helpful; great view; nice pools with cabanas; good gym facility with peloton bikes

is only mid-may so pool area was not open but still could look a little better

heated pool and the huge bath tub

spa was excellent. flowers were coming out nicely.

pool and restaurant

valets/front desk personnel, to the exceptional food and service in the dining room and quality spa services,

clean hotel with laundry, gym, and pool

great stay! great beds! laundry facilities!

to all the historic sites,great food location,and very quiet,and they are very pet friendly

we especially love that works at the breakfast buffet

parking wasn't cleaned up from recent snow storm

laundry facilities

the basic queen rooms are located across from, or next to the elevators and laundry room, i had to pay extra to

i loved being able to do some laundry while away

carpeting on the 2nd and 3rd floors needs updating, pool and hot tub needs updating, and the laundry area for

the lication is great with plenty of parking. the staff is always friendly and helpful.

pool ,beach , good food it s all there

complementary 1/2 cocktails and a free buffet breakfast that was great.

did not like paying a room cleaning charge per person, per day even though we did not use the room service

breakfast buffet was delicious

the hot buffet breakfast was great and the staff were all very pleasant and personable and accommodating

professional staff at check-in, and on the occasions when i had further questions (guest laundry)

substance on the bar behind the toilet, a plunger on the floor next to the toilet on top of a laundry bag,

laundry room: did not like that the laundry machine would not take quarters

room was 1st floor across from housekeeping and laundry

parking was easy and plentiful

laundry room clean too

downgraded our room with no notification, plumbing issues throughout the hotel, wifi not connected to the

room was comfy for our family of 4, breakfast was decent, kids loved the pool, wifi was good

the breakfast was great

free parking, free wifi. convienient location. queen size beds instead of full size.

good that our room was on the ground floor and close to the laundry room, as well as the continental breakfast

convenient, quiet from street. clean, staff were helpful. laundry facilities!

the hotel offered coin-op laundry for guests, open 24 hours

were excellent during evening check in laundry facilities excellent breakfast superb and well

beds comfy ,bathroom big clean. continental breakfast fine. parking and location good.

room service is by request so i had to go get my own towels laundry and tissue and toilet paper

clean room, the bed sheets and blanket smells laundry soap

of access & parking, healthier breakfast options, close proximity to restaurants, quiet neighbors within

the pool was a tad bit to cold for me.

indoor pool

it could have something to do with the snow storm that had happened, but there is not a lot of parking in the

clean and big room, comfortable bads, good location, and good breakfast included

location wonderful breakfast

breakfast was good

the breakfast selection was nice

they even had a laundry room

to have a suite option with a kitchen

pool and hot tub/spa was amazing

and the restaurant margarita s is literally in your parking lot

we were a half hour late to breakfast, and beth held the food for us

we booked this our stay this year we were thinking laundry was complimentary like it was last year and when we

breakfast had everything you could want

kitchen (oven, range, full fridge, dishwasher) - located near everything but in a quiet location -

not many utensils in kitchen

breakfast was good but the eggs were to wet

back early from a christmas party and the bar was closed at about 11

the bar restaurant was really good for drinks and food

room service for breakfast - it was really average, not recommended room size seems to be on the

pool area was excellent as well

our kids loved the pool

i rinsed off immediately in hotel room and put in laundry as soon as i got home

room service i had to put my garbage and towels outside my room for them to take them even though i

wish room service was an option

great hotel. staff is amazing. lobby bar is awesome

breakfast was disappointing

our room was next to laundry room so we heard the humming of the dryers

very clean and laundry was convenient.

location amenities breakfast

location is great. kids love the pool. the kitchenette in room is very convenient.

we arrive too late for children to enjoy the pool unfortunately, but the beds were very comfortable and the

renovations and the amenities that helped make our choice, the indoor pool, exercise room and laundry room would

the pool could've been a little warmer.

the kids liked the pool.

the stairwell so you have to wait for the elevator even for a quick trip down to the lobby or bar area

location is great. clean. has pool, hot tub, gym. was able to get joining rooms which was great.

access to laundry was a huge convenience. extremely friendly staff.

picked this hotel because it had the pool for the kids to play in

the swimming pool and the gym were nice

to many kids in pool

we didn t use gym or pool- but they were available

clean, room was filled with multiple amenities, excellent breakfast and wonderful location

the breakfast was also excellent

kitchen/cooking facilities were very nice

storage, bathroom, and kitchen area

location breakfast amenities comfortable climate and beds

it was nice to have free laundry

laundry machines not working ,had to find laundry in strange town r

we liked the room. the parking spaces were snug. but convenient.

parking was easy with plenty of lights outside

love the hot tub and pool, but the bubbles kept shutting off

room service, did not pick up dirty laundry for three days

the parking lot was plowed and salted fairly quickly following a snowstorm

the bar should be open during the day

the breakfast server & kitchen staff, lovely

pool, size of bed and room. staff who checked us in were very nice. no kids around. quiet.

price was high considering i was not notified that the pool was off-limits due to covid and the room was small

nice sized pool for the kids and pleasantly warm in winter

breakfast was ok but i have had much better elsewhere

the breakfast was delicious and our room was beautiful

great breakfast and awesome staff and love the use of the shuttle bus.

there's breakfast and laundry available

pool and guest laundry

rhe clerk at the front desk and the laundry

clean and spacious with comfortable beds. laundry on the premises

easy to get to. very good bed. nice staff. very good home laundry facilities. good vfm.

room was clean and onsite guest laundry

booking.com said that room service was available and it was not.

did not like the fact that there were no barriers at the edge of the parking lot, even though the lot was on a

my room was next to the stairwell and some people/kids were loud and echoey.

parking lot outside the rear door to the lobby had holes

i also used the laundry that they had on the property

only one washing machine was working in the guest laundry

a little dated. laundry closed due to covid.

room right across from loud banging laundry room

, dark , dirty windows , given room near pool and laundry room, bed and pillows lumpy, no creamer for

was clean, with comfortable beds, breakfast included, parking in front of door, laundry included, and it was

has a laundry (though we didn't use it) close to downtown portsmouth (a short uncomplicated drive)

convenient. good tv. laundry on site. free breakfast.

there are laundry and snack and other food options very close by for varied child needs, etc

cut down the pine tree so the pool is not filled with pine needles

had everything you might want or need from a pool to a small business center to a mini shop and laundry

to the elevator and there was a noisy vent fan close to the room which i believe was part of a laundry moving

quiet,nice staff and good breakfast

the kids were looking forward to it

arrived at 10pm the night of our prepaid, non-refundable reservation with 2 young kids just looking to quickly