great laundry facility which i used a lot

homeless person was washing their sleeping bag in the hotel's laundry room

hotel facilities include a free laundry room, a swimming pool together with two small heated pools

loud private wedding party venue by the pool for hours.

the hotel has a fun bar and restaurant with afternoon entertainment and a happy hour

charge to use spa amenities is overpriced considering the services provided

room service 24 hours a day is great

i was shocked with how we were treated, with our butler, the concierge, the spa staff

room service breakfasts were the poorest part of trip

room service came at 8:20 am and knocked on the door our second day of honeymoon and woke us up

free mountain bikes and free snow bikes (with free helmets) were made available to me and my kids

would have been nice to have a later breakfast available

free mountain bikes and free snow bikes (with free helmets) were made available to me and my kids

including the staff (specifically josh and elliott) who retrieved a credit card for us from a bar in town and

improve breakfast selections and extend time available for snacks.

single detail was on point - amazing rooms, great gym, great food, i could go on and on

pool area at night was lovely

good gym

decor, convenient location, great room service and very friendly staff

the staff was exceptional from the valet, front desk, room service... every area excellent..

free shuttles to and from the airport, around town and to aspen highlands

best customer service and the free shuttle was amazing

walkable, also has complimentary transportation from hotel we used it to go to maroon bells shuttle

breakfast was good and location was great, but really too expensive

liked that the hotel provided us with shuttle to and from highlands, which is much better skiing are than at

room service was delicious

room exceeded our expectations, looking like a proper ski chalet with lovely dining and kitchen area and living

access to the gym, pools, cleaning services, private parking, close proximity to the center of town

my only complaint would be the parking. it was doable.

fireplace was advertised but didn't work

other than that, the kitchen is perfectly equipped and we had everything we needed and more

parking far from your actual room and in snow the walk is a killer if you have to carry stuff and

the staff, the customer service, the location, and the shuttle

they are located less than 5 minutes of the aspen gondola and have a shuttle to take you there and back

especially the breakfast was a joy

the gym was recently updated

during our trip, the facility is beautiful and clean, and we took advantage of the awesome laundry services

there were huge laundry carts full of dirty bedding in the hall every afternoon & evening

evening front staff, a very helpful and nice woman, had our laundry washed and folded and put in our room

service, free laundry service, free shuttle to/from airport and town, the hotel is right on buttermilk and so

laundry facility was being updated so housekeeping laundered two bags for free

we enjoyed all of these places during our 3 night stay, with our 3 kids

loved the pool and club house but (thanks to covid) not always able to get a reservation

view of the golf course and surrounding mountains from our room

we enjoyed all of these places during our 3 night stay, with our 3 kids

clean property, with spa and kids area

no plastic cups, water bottles, or laundry bags supplied

finally, there is plenty at the hotel to entertain a 6-year-old (and younger/older) kids--and i appreciated it

my kids left with giving staff hugs as they knew them by their names and greeted them every time we

so much for kids to do, starting w/ the mini soccer pitch

location, the hotel is new and beautiful, kids friendly

it was also nice to have a laundry facility onsite after we got our clothes wet in a nearby river

no breakfast arrangements. out of order laundry

gym is located in basement next to laundry room -- creepy and hot

pool and outside of the resort need paint and updating.

, when it was way too cold outside ) , the door was not well insulated and it was noisy , and the gym has one

room service poor. breakfast served in a box and cold.

require quite a walk from the entrance which is fine if you are a young healthy person without kids

towels, room service ended early, front desk would not pick up phone, nothing in the hotel room as far

the pool was pretty gross filled with bugs and debris

nice room. nice pool & spa.

i also was happy with the laundry facilities

we used the laundry room and it was clean

to navigate a lot of stairs/passageways to get to our car/ the laundry/reception etc

to get into the laundry room, with only 1 set of machines

the location and value for money; it had a heated pool and laundry facilities

granite kitchen, 55 inch tv, fireplace

the pool/spa area was top notch and never crowded

v good bar and in-house restaurant the edge provided delicious german style fare with flair and a good

the room, the pool, the views, the mountains, the restaurant

excellent space in the apartment and well equipped kitchen

liked everything about the property from the courtyard to the amenities and very clean guest laundry plus friendly

the king bed was extremely comfortable and they had great wifi

breakfast was good compared to what other hotels are doing in covid time

room was exceptionally large, with great kitchen facilities, very comfortable bed, excellent climate control,

they also have an indoor pool that is clean and warm