the pool could have been taken care of a little more

bistro & bar should have been open

wifi charged twice not resolved front desk no help

bit pricey at $250/ night and crowded on baylor football game night, parking was difficult to find

are not clean at all, bathroom, kitchen area, microwave, were all very dirty and unsanitary

coin laundry available was much appreciated

location and pool area

poor wait staff in the bar area

good parking and trolley stop was very

all food services were not available, room service was not available either and after asking why, the reply

drunk kids racing in halls all night staff let me use my card the first time but next stay said i can t

upscale and beautiful pool

to the two hotels being in one parking lot is confusing when ordering things through doordash or uber

the next morning however we waited almost 40 mins from ordering breakfast to nothing arriving at our table

the pool area is wonderful

the pool was closed for remodeling. wish we would ve known. we wanted to swim.

when the parking lot is full you need to park close to the other hotel and walk more.

beautiful facilities, well equipped gym, gorgeous pool and outdoor space

big clean room. pool area was very nice.

lack of room service during stay

pool was excellent, the kids loved it

i tried to watch a football game at the pool and the resolution was god awful

lovely pool area

very nice. room was excellent. didn t use the pool but the pool area was awesome.

why there was a delay, offer a discounted price, or at least something like please sit at the bar and have

breakfast was fabulous

nice location and kitchen.

loved the afternoon snacks and breakfast and love the roomy rooms

they had a pool

front desk staff and breakfast attendant were super friendly

my husband, 4 kids, and i all ordered a different plate and each one of us left with a tummy full

you could hear people above walking, so the tile/laminate floor might not be good for people with kids

was good, very comfortable only downside for me was connecting to wifi, i'm not computer smart but had to ask

expensive pet fee.

room service very expensive

the breakfast was okay

00 pet fee - outrageous for a 13 lb dog

great beds. very clean rooms. nice breakfast. location.

outdoor pool was a bit dirty but i don't think it's

the staff was friendly and breakfast was great

atm was out of order and no change available for laundry

everything is always great at aloft , other than not having laundry facilities or service .

no laundry facilities or service .

wifi didn t work

the gym was stinky and the hot water was off. sketchy neighborhood across the street!

was nice and convenient because my room was next to the ice machine and the laundry room and by the side door

it was nice to have laundry facilities and to have as free breakfast

kids loved the indoor pool, i loved the laundry room

he is doing, and he was not explanatory so i had to ask about the breakfast times and where the laundry was

they had issues with guest laundry but helped us out as soon as they could

nice laundry and

i would suggest installing a washer and dryer on each floor, and make use out of the laundry

gym equipment not working and dead insects on floor of gym, staff friendly and helpful

parking spaces could have been a bit wider

people approached us in the pool through the fence asking for money and they were looking in vehicles

the breakfast was cold my door to the bathroom in my room was broken no laundry facilities

kitchenette with sink, refrigerator and microwave was excellent

room had a strong odor of smoking and couch had burn hole in it from cigarette.

no free parking? or breakfast

great breakfast

no guest laundry was available either

toilet paper, no laundry bag, no ice bucket

comfortable, clean and great breakfast!

the staff was very nice. loved the pool. very happy with the stay. comfortable beds

loved our room, and the kiddos loved the indoor pool

patio, the pool, area, the laundry room, and the smell

the staff even provided the laundry soap

the beds were comfortable the kids loved the pool!

gym

hospitality set up in lobby. easy parking close to front of hotel.

it had a kitchen.

breakfast was great

especially enjoyed the daily breakfast

shower that needed to be cleaned before the second person could shower otherwise the water would pool in the

the totally outfitted kitchenette was a wonderful surprise

the complementary laundry services and perfect location were the helpful during our stay

we were there a week so the free laundry was a great bonus

newer, modern hotel with a fantastic breakfast and free laundry services.

super clean friendly staff, great breakfast selection, free laundry

very clean... if you needed to do laundry,free washers,dryers, and laundry soap...

location and on site laundry facilities.

screaming kids in the pool

wifi wouldn't stay connected and ants were all over the breakfast buffet counter

it says restaurant room service until 11pm, didnt state otherwise when checked-in, but then when we called at

no free breakfast.

breakfast, free cofee,laundry,cleanliness

was a really nice place i liked the kitchen / breakfast

and snacks at the bar in the afternoon were great and swimming pool area was great and relaxing

breakfast, bar area, pool were awesome

could hear traffic from the interstate all night as well as people in the parking lot even though we were on

wifi did not work.

free wifi wouldn't stay connected on phone

the room and bed were awesome! the pool was nice .

pool was nice and clean

no wifi management unable to get system to oerate

the dryer was out of service, but we ended up not needing to do any laundry as expected.

the breakfast in the morning was nice especially for a family of four

conveniently located to top golf. accessible to interstate.

i also really appreciated the gym

our kids loved the pool

the amount of space in the room. the kitchen was fully functional..the free laundry..

all the things were set in place. i didn't have a want, and the free laundry was super

picked it as it had parking and a laundry

the room we where in had a smell to it. we thought because it was next to there laundry room.

loved the free laundry service

friendly chrck in lady; cool water and cookie at check in; pool clean and ready for a swim

the breakfast was outstanding

the pool was freezing!!!

we were charged $3 for parking after the clerk learned we booked from an outside source

00 for parking, and they will not tell you or even ask if you arrived in a vehicle

breakfast could be better, but it was adequate. the service person was overloaded.

the ladies could go shopping while i took a break at the gym and we all relaxed in the swimming pool at the

pool was closed and there was no mention of that when booking

we were informed at checkout that there was no tv or wifi. room smelled a little dirty.

loved the kitchen

no laundry room

laundry room

the decor, the number of usb ports, the breakfast

that it had things for kids to do

clean hotel, well lit at night, friendly staff, and quality breakfast included with room

i loved that there was a heated indoor pool

great location and the kids loved the pool and hot tub

the pool was murky. but that's my only complaint!

finally got through with all that, tried to give the kids a bath and the batb tub is clogged

no gym, no pool, no hot tub

going down the hall, it smelled really quite pleasant as we must be right by the laundry - but when we entered

parking was good

i like that it had a gym and pool. clean rooms and comfortable beds. staff very nice!

the beds were comfortable and the rooms clean. the pool and hot tub was a nice break.

powdered eggs for breakfast

the pool area and beakfast were great

nice fitness center

the pool, amenities, free breakfast, atmosphere.

even the maintenance man helped get towels for the pool while walking the grounds

the room smelled really bad, like pet urine and a locker room

even when they were new people around i passed by some laundry rooms in the ladies were wearing masks

very clean, family friendly, great pool for the kids & friendly staff.

the pool looked nice

noise noise to be an issue, great breakfast with hot and cold options and very secure well lit parking lot

room had two separate bedrooms plus the couch bed, which is nice when traveling with kids

in the laundry facility only one washer and dryer worked out of 2 of each

the breakfast selection was exci

room key didn t open gym or pool, other people were having the same issue.

that was pretty gross for the kids to

wifi was bad.

pool, gym, the room were comfortable and clean

my daughter accidentally upgraded the wifi and so they didn t charge us

it was quiet clean and comfortable. the breakfast service was great. we really enjoyed our stay.

little further from magnolia market (not convenient but still close), pool wasn't monitored (kids diving, eating

great place. friendly staff. breakfast was good and the staff attentiveness was superior.

pool was a little blah - but kids swam anyway

lots of parking and gym amenities and lake walking behind hotel is

the are not clear about their services, if breakfast is free, if they offer room service, etc

were surprised to find the pool temperature to be soo cold so we did not enjoy that amenity which was unfortunate

nice bar and restaurant available onsite

the laundry room was filthy

not sure if room is located near laundry room but you can hear water running all night

refrigerator did not work, no lights in laundry room, flooring low budget,out of date

they did not provide plastic bags for dirty laundry

the pool not being open that's why i went to the hotel for the pool

location, super clean, self laundry was convenient, beds very comfortable with nice linens and excellent shower

annoy her and as i was getting on the elevator i saw her complaining about us to staff in the laundry room

needs two laundry machines.

love the breakfast

could use a better gym

laundry facility machines worked great and inexpensive

mo towels for several hours as ours were in the laundry

breakfast was paid for kind of weak from what i remember!

the breakfast was more than what i had expected and the indoor pool/jackuzzi was good to use.

close to exit interstate. free wifi and password on key envelop!