at towneplace here in waco, rooms are nice and clean, the staff is welcoming and it has good parking for our

room was dirty. plugs in the kitchen didn't work.

breakfast was good but a little variety could be added

very clean and well kept, good breakfast selection, great location for where we needed to be

nice kitchen. located close to restaurants.

location and on site laundry facilities.

biggest complaint is the wifi, which was very sub-par

beautiful hotel clean breakfast was great people friendly and close to silos

early check in

screaming kids in the pool

the staff even provided the laundry soap

patio, the pool, area, the laundry room, and the smell

it was way too strong so it made it less fun for the kids and they were upset

easy excess handicap parking

slow wifi

toilet paper, no laundry bag, no ice bucket

no guest laundry was available either

loved our room, and the kiddos loved the indoor pool

staff were not very welcoming at the front desk or the kitchen

great breakfast , especially the omlets.

the breakfast was cold my door to the bathroom in my room was broken no laundry facilities

the space, it was like a one bedroom apartment, two t.vs, a kitchen area, it was great!!

the smoking area is right by the pool so going in that door it smells strongly of smoke would also be

enough parking spaces - i wish you would do something about the guests who double park; make them move

rooms were clean, it had a kitchen with a refrigerator, microwave and coffee pot, the bathroom was a good size

i would suggest installing a washer and dryer on each floor, and make use out of the laundry

nice laundry and

we got rid off a cockroach. no swimming pool.

nice laundry and gym

very clean. great breakfast.

kids loved the indoor pool, i loved the laundry room

it was nice to have laundry facilities and to have as free breakfast

was nice and convenient because my room was next to the ice machine and the laundry room and by the side door

laundry room was not usable on 2nd floor

still the same my fault but not to have to wander around looking in laundry room for her, looked over by pool

also, the free wifi kept going off and on

to the two hotels being in one parking lot is confusing when ordering things through doordash or uber

drunk kids racing in halls all night staff let me use my card the first time but next stay said i can t

room was nice, bed was comfortable, entire hotel was very clean and there was a good breakfast

upscale and beautiful pool

front parking entrance was closed due to utility work

room service just did bathroom and made beds

big clean room. pool area was very nice.

the pool and bar area was awesome we were looking for an outdoor pool and this one was amazing the bartender

( we have kids) and i had to call twice to get it done

nights sleep as we had an early start the following morning but unfortunately the noise from the bar below our

hotel staff was super friendly and we enjoyed being able to have a couple of drinks at the bar in the lobby one

is plenty of space to walk the dogs, plenty of shaded parking spots, it is right across the street from the

no up-charge for parking

parking was free

coin laundry available was much appreciated

frig was on the floor (too low) manager had no concept of customer service, ac wasn't working, wifi wasn't

nothing to dislike besides prom was going on and a bunch of kids were in the area

the room service meal was the only highlight

parking was a challenge.

pet deposit was too high especially since rooms were not throughly cleaned

they only thing i found wrong, was the hot tub jets would not work, but the pool area was great!

my kids absolutely loved the waffle maker

chocolate for the kids was a nice touch

nice location and kitchen.

nice gym with lots of room

was good, very comfortable only downside for me was connecting to wifi, i'm not computer smart but had to ask

the gym was well equipped and clean

not to put family with kids on 4th floor

everything about the hotel and room service was exceptional.

pool was excellent, the kids loved it

wifi in rooms was terrible and streaming didn t work at all

pool was excellent, the kids loved it

very nice. room was excellent. didn t use the pool but the pool area was awesome.

while i realize this is a pet friendly hotel, people without dogs should not be placed with rooms with

hard floor instead of carpet in the room would have been better

great beds. very clean rooms. nice breakfast. location.

00 pet fee - outrageous for a 13 lb dog

breakfast was top tier and all the staff of the hotel were super nice and outgoing

the breakfast was plentiful

atm was out of order and no change available for laundry

everything is always great at aloft , other than not having laundry facilities or service .

no laundry facilities or service .

it was an amazing stay. staff was awesome!! love they way they treat your pet!!

very clean, friendly staff, convenient, well lighted parking. liked that they had a bar.

was not made, checked in to trash on floor, beds not made, dirty laundry, pool was unavailable

super clean friendly staff, great breakfast selection, free laundry

the complementary laundry services and perfect location were the helpful during our stay

newer, modern hotel with a fantastic breakfast and free laundry services.

we were there a week so the free laundry was a great bonus

breakfast, free cofee,laundry,cleanliness

was a really nice place i liked the kitchen / breakfast

and snacks at the bar in the afternoon were great and swimming pool area was great and relaxing

breakfast, bar area, pool were awesome

could hear traffic from the interstate all night as well as people in the parking lot even though we were on

wifi did not work.

free wifi wouldn't stay connected on phone

the room and bed were awesome! the pool was nice .

pool was nice and clean

no wifi management unable to get system to oerate

the dryer was out of service, but we ended up not needing to do any laundry as expected.

the breakfast in the morning was nice especially for a family of four

conveniently located to top golf. accessible to interstate.

i also really appreciated the gym

our kids loved the pool

the amount of space in the room. the kitchen was fully functional..the free laundry..

all the things were set in place. i didn't have a want, and the free laundry was super

picked it as it had parking and a laundry

the room we where in had a smell to it. we thought because it was next to there laundry room.

loved the free laundry service

friendly chrck in lady; cool water and cookie at check in; pool clean and ready for a swim

the breakfast was outstanding

the pool was freezing!!!

we were charged $3 for parking after the clerk learned we booked from an outside source

00 for parking, and they will not tell you or even ask if you arrived in a vehicle

going down the hall, it smelled really quite pleasant as we must be right by the laundry - but when we entered

parking was good

it'd be better if a spa and fitness centre are provided

the indoor pool was great, and the spa was so relaxing

breakfast great clean and hot and enjoyed pool

location was great for shopping and the event at the golf coarse

it was clean. good bed. nice kitchen.

the ladies could go shopping while i took a break at the gym and we all relaxed in the swimming pool at the

breakfast was delicious

breakfast was great, we normally stay where there is hot breakfast served, we don't care much for

no laundry room

laundry room

friendly staff. clean room. good breakfast

gym was perfect

staff, breakfast, convenience of facility and close to everything we wanted to see

the lights did not work in the queen room our kids had and the blinds would not close in their room

i loved that there was a heated indoor pool

were all very friendly, the rooms were clean, the property appeared well maintained, and the breakfast was

i went down to watch my kids swim and because the jacuzzi is in the same room it made it so hot and muggy

the people behind the desk offered my little kids a snack and made us feel very welcomed

pool was a bit too cold for some of us despite it being 107 degrees fahrenheit outdoors

breakfast buffet: real scrambled eggs and real pork bacon and oatmeal with a large choice in

the pool and hot tub were very nice

the pool/spa area was very clean, nice towels, amazing hot tub and was very family friendly

good parking, wide spaces

the room was great and the pool was very nice as well.

parking availability lol

only problem i faced were the lights from the parking lot coming into room at night

kitchen had everything we would need for an extended stay

enjoyed the pool, wifi, on-demand shows/movies, social hour, breakfast

even when they were new people around i passed by some laundry rooms in the ladies were wearing masks

a nice pool area but the pool was not available for use due to an algae bloom

hotel was very clean and the morning breakfast was excellent

loved that it was spacious, had a kitchen with all the amenities

the kitchen is fully equipped and very convenient for families

in the laundry facility only one washer and dryer worked out of 2 of each

pool out of other, kids where looking forward to it

friendly kitchen staff

breakfast should of had a waffle maker like they show in there advertising

pool area was hot

pool was a little blah - but kids swam anyway

lots of parking and gym amenities and lake walking behind hotel is

the are not clear about their services, if breakfast is free, if they offer room service, etc

were surprised to find the pool temperature to be soo cold so we did not enjoy that amenity which was unfortunate

nice bar and restaurant available onsite

the laundry room was filthy

not sure if room is located near laundry room but you can hear water running all night

refrigerator did not work, no lights in laundry room, flooring low budget,out of date

they did not provide plastic bags for dirty laundry

the pool not being open that's why i went to the hotel for the pool

location, super clean, self laundry was convenient, beds very comfortable with nice linens and excellent shower

annoy her and as i was getting on the elevator i saw her complaining about us to staff in the laundry room

needs two laundry machines.

love the breakfast

could use a better gym

laundry facility machines worked great and inexpensive

mo towels for several hours as ours were in the laundry

breakfast was paid for kind of weak from what i remember!

the breakfast was more than what i had expected and the indoor pool/jackuzzi was good to use.

close to exit interstate. free wifi and password on key envelop!