breakfast could be a bit better but as it was sunday in november, a quieter time.

it not allowed in bar or restaurant and in reception must be on a short lead so if you want to eat or drink

very nice breakfast buffet

even though it is pet friendly you couldn't take your dog into the cafe

in the bar very good

close to good food, public transport, supermarkets and laundry

laundry facilities were nearby and easy to use

location, attached cafe. wifi and pet friendly. car parking safe and secure.

then we read it was pet friendly and got another charge

comfortable bed, good wifi connection, and friendly staff

ample parking onsite

had to be booked in advance for solo use, quite nice really as i got the entire area to myself- pool, steam room

light room with a beautiful view balcony in the shade pool and spa staff very helpful and friendly and sorted

free underground parking available, and a quick drive to the city centre

spa access needs to be booked, not included as standard. otherwise a 30 extra for day access.

was not able to send out laundry, however the staff helped me find a laundromat down the

no complaints. had they offered overnight laundry service that would have been a dream.

no laundry ability

services are poor (no laundry, no smart tv, ac

no laundry service,no room service a bit strange as for a 4 stars hotel

hotels could take laundry when you check in and return when you check out- didn't find option for continental

hotel could do with having a residents bar selling hot and cold drinks

expensive but worth it with juliet balconies and the gaucho tapas bar just down the street

pool and gym, it s far. the wifi doesn t work well

no restaurant or room service

they have a lounge area on the first floor you can use and a small gym

the wifi was rather slow.

wifi was very slow and i was often cut off

the room was comfortable, with a very good bed and reliable, fast wifi

- gym is incredibly small but decent

express laundry service for camino pilgrims

there were no laundries in town and she offered to do our laundry and didn t charge us

couldn t do laundry service after i arrived in early afternoon

was sunday the laundry service was not available reception girl looks little like a replacement monday reception

no laundry service. common in many spanish hotels. but a laundromat very close.

the spa was not accessible because of repairs.... there was no laundry service

com such as laundry on site were not true

didn't appear to be any laundry service and nowhere to hang hand washed clothes

not much really. wifi was a bit touch and go.

location right on the vino, the pilgrim meal was very good, and the spa was amazing and caught me by completely

early check in and late check out - wifi worked great - friendly staff - manager arranged for our valuables to

perfect location. great for kids

our bags would have been nice between check out / train departure, however a late check out was granted

location of the hotel is excellent, situated in the old town and just a few minutes from cafes, bars and site

of the bar staff weren't hugely helpful/patient when we tried to order in our poor spanish - others though

wifi in our room was too weak to be useful and the staff was largely unconcerned even when i told

wifi was weak at best and only worked if you sat at the desk or, better yet, on the chairs in front

choice at breakfast was very limited

great breakfast downstairs. then step away from casco viejo

in the city center, bar below the property but it was still very quiet in my room, ac was great

no ability to do laundry.

laundry facilities unless staying for 2 nights

there was no door tag to either request or decline room service, so basically when the cleaning staff

working wifi

they provide room service which was much appreciated

wifi connection was very poor in the room, and i found the beds to firm for my liking.

the hotel is pet friendly and the location is just perfect.

to be pet friendly but only allowed in room parking on site only if you reserve concierge just blanked us

issues - a little more soundproofing between rooms (our neighbour was a prodigious snorer), the gym area in the

we ordered room service but they seemed to

location is far out of city center and they didn't have laundry services

the only positive is it has a supermarket and laundry next door

there was also no fridge in the room and no options for laundry/dry

needs a bin in the kitchen area.

room was nice with a small kitchen area of microwave, fridge and 2 burner stove

efficient check-in and check-out, prompt responses to requests, efficient laundry service, well stocked bathrooms

gym could be netter equipped.

the kids only for a sheet to sleep under

suite that we stayed in was great for our family, the bathroom was especially lovely and the kids loved the

although it was pet friendly, you could not take your dog with you into the bar/restaurant, and you were not

everything except confusing instructions for laundry service.

gym was good expensive but ok for san fermin

clean, newish room, good tub, very nice staff, accommodating for bicycle storage, gym, good breakfast (served

good burger place a few doors away with a bar or two in close proximity

pros - breakfast buffer, bar on ground floor, in the city. shampoo and soap were good.

gym, bar and 24-hour reception

no gym

the bar was fair priced and had good beer.

gym, bar and 24-hour reception

wifi was poor

there is no laundry service at the property

location good for kids park opposite

very friendly and helpful reception staff. clean facilities. nice bar and restaurant.

the staff was very nice, they have great facilities, a near by gym that you can access

pet friendly and no charge for them

wifi was so bad

a little bar with inside and outside seating

the staff were excellent location to buses into town cleanliness car parking

needs more parking.

a bar a bit of a walk

maid accidentally mixed my pants in with the laundry and they never found them

its a great hotel for visiting city , 8 euros in taxi. good secure parking.

reasonable gym

and modern hotel with easy access and parking

good stable wifi, easy parking, lots of shopping around

modern hotel. clean and helpful front desk. great laundry service on weekend.

wish there was a laundry machine or service.

of self laundry facilities

breakfast too late. the bar is soulless. no tea making / coffeee facilities in room.

frosty bar staff

hotel is conveniently located just off the autovia, so handy for our one night stop over breakfast was lovely

only fault was the coffe machine at breakfast but everything else surpassed expectations

good location near restaurants. welcoming staff at reception and lovely breakfast.

clean,friendly staff excellent breakfast

that the bar closed at midnight

no laundry on property

nice bar area

clean , comfortable, great beds, really great gym, sauna and hamman

that on arrival we were informed restaurant and bar were closed due to a saints day should have been informed

one guy only working the bar & taking and serving food orders

wifi was hardly working

food choice for children, restaurant didn t open until 9pm this included room service which is late when you

free parking, although the lot was always pretty packed

gym is small and ill equipped i got additional charge of 7

restaurant staff wasn't happy to serve just kids menu so they sent us to the bar in terms the kitchen were the

excellent, room excellent, very welcoming with our three doggies, room service menu much improved from last year

room service excellent

would be nice to take the dog in the bar area, but they happily served us just in the reception area which was

they gave him such a warm welcome with bowls and a bed in the room, treats and even a dog room service menu

friendly clean hotel with lots of facilities and very pet friendly

wifi didn't connect on laptop and worked on and off on mobile devices, ended up having to use a lot

ease of access to motorway and bar and restaurant facilities close.

breakfast plentiful but limited choic

ideal snack bar and restaurant on site

secure parking and free wifi

good sized room. ample parking. bar and restaurant provided.

the restaurant and bar was pretty good ok apart for

good sized room. ample parking. bar and restaurant provided.

also really helpful the guy, that used to be a cook, at the bar giving us restaurant tips to check in pamplona

the location. it was very clean. the free parking was excellent.

there is also a restaurant + bar (one of the only ones in town) and they serve lovely hearty meals in the

lovely evening meal on the terrace. great view from the room. good wifi.

very basic, shower power an dribble and shower curtain clinging to body, with only solid shampoo bar and soap

the free parking was great

the location was superb, the room very comfortable and clean and pool was a bonus.

having booked dinner was told they weren t opening swimming pool so very inconvenient

the shower in the spa bath squirted all over the floor and for one of the nights, we had no mini bar even though

very welcoming staff, excellent room service and very quiet rooms.

the wifi did not connect

lovely room but wifi a bit hit and miss

pet friendly