wifi was slow

ended up ordering room service which was not available til 9pm

they offer underground parking without extra cost if the exterior parking is full

free parking, nice restaurant, comfortable bed

the tapas bar was excellent.

no laundry on property

nice bar area

that on arrival we were informed restaurant and bar were closed due to a saints day should have been informed

expecting the bar and restaurant to be open

the room also had a safe and mini bar

wish there was a laundry machine or service.

modern hotel. clean and helpful front desk. great laundry service on weekend.

of self laundry facilities

gym is a short walk away

the bar area could have been more comfortable.

efficient check-in and check-out, prompt responses to requests, efficient laundry service, well stocked bathrooms

not a lot of desirable options for room service food. at least for these two americans :)

size room accommodating pet

the menu for room service didn't have any prices.

the language was an issue and the kids burgers weren't cooked through and they came one every 15 minutes

there is no laundry service at the property

hotel was quiet and pet friendly

the staff were very nice; you get a fob to workout at a nearby gym which was a bonus for me

local facilities were good with plenty of bars and eateries as well as the hotels own bar and restaurant

the staff was very nice, they have great facilities, a near by gym that you can access

gym, bar and 24-hour reception

nothing really bar had a limited choice, but service was top notch

last time there were some kids who decided the 5th floor at 3 in the morning was a good gathering place to have

the bar was fair priced and had good beer.

good breakfast, good gym

everything except confusing instructions for laundry service.

gym was good expensive but ok for san fermin

pros - breakfast buffer, bar on ground floor, in the city. shampoo and soap were good.

food in the bar was very tasty and reasonably priced

good strong wifi

location is far out of city center and they didn't have laundry services

the only positive is it has a supermarket and laundry next door

there was also no fridge in the room and no options for laundry/dry

charges for secure parking

pet friendly dog

there are new ev charge stations but due to a technical problem there were not connected when we were there

top 4 star hotel with a 5 star reception nice room,good beds,excellent breakfast and super staff

we ordered room service and had a very good meal at a very reasonable price

they gave him such a warm welcome with bowls and a bed in the room, treats and even a dog room service menu

staff was all very kind to my dog and me. food was great and hotel is very nice. okay gym

says pet friendly but should say we tolerate dogs at an exorbitant price ( 25 for 1 pet) and make you

unable to have a water by the pool

location location. professional friendly efficient staff. room service excellent.

the wifi signal is not so stable

the room service burger we had was a bit of a let down, served a bit cold and the frites were cold

the gym was nice, adequate but could do with some weights

kettle in room asked for food with room service but only got soda staff not friendly at

felt much safer than the kids being in a completely separate room straight onto the corridors of the hotel

vibrant bar area with great value drinks

wifi i have ever experienced fir a 4 star hotel they need to do something about it do not use the

wifi a bit spotty...adequate for most purposes.

choice at breakfast was very limited

comfortable, nice room with balcony, great atmosphere, nice bar and food looked good

wifi was free

there was a restaurant and bar downstairs and breakfast was option also

was not able to send out laundry, however the staff helped me find a laundromat down the

no complaints. had they offered overnight laundry service that would have been a dream.

no laundry ability

no laundry service,no room service a bit strange as for a 4 stars hotel

services are poor (no laundry, no smart tv, ac

com such as laundry on site were not true

the spa was not accessible because of repairs.... there was no laundry service

didn't appear to be any laundry service and nowhere to hang hand washed clothes

confy bed and excellent wifi

only a plunge pool and sauna yet you have to pay 30 euros

hotels could take laundry when you check in and return when you check out- didn't find option for continental

the food available for the room service was very limited and at times cold.

daily room service plus nightly turndown service

everything, from the delicious gotas de mayfer ambient scent to the chicken broth at midnight room service to

expensive but worth it with juliet balconies and the gaucho tapas bar just down the street

laundry facilities unless staying for 2 nights

no ability to do laundry.

working wifi

comfy bed, great location and nice bar restaurant

they provide room service which was much appreciated

couldn t do laundry service after i arrived in early afternoon

need laundry facility. more information. city map as minimum.

was sunday the laundry service was not available reception girl looks little like a replacement monday reception

no laundry service. common in many spanish hotels. but a laundromat very close.

express laundry service for camino pilgrims

- gym is incredibly small but decent

wifi was very slow and i was often cut off

they have a lounge area on the first floor you can use and a small gym

the room was comfortable, with a very good bed and reliable, fast wifi

very nice comfortable hotel in a good location. wifi ok

very clean and car parking.

well located with lots of safe parking

a close by bar would have added to stay

location bad no food unhelpful staff bad wifi

only small amount of on site parking and restaurant not open sunday evening.

to find swimming g pool -need more signs pointing where to go

had to be booked in advance for solo use, quite nice really as i got the entire area to myself- pool, steam room

ample parking onsite

great parking

stunning room, friendly staff, good pool

close to good food, public transport, supermarkets and laundry

laundry facilities were nearby and easy to use

beds very clean, good wifi connection, friendly staff.

breakfast was simple tapas in bar nextdoor,garage for motorcycle.

pet friendly, room with terrace and aircon.

maid accidentally mixed my pants in with the laundry and they never found them

they offer secure parking which is

comfortable bed and lovely big room our dog loves the lift and was welcomed by everyone good room service menu

we also appreciated the secure parking and the hotel s convenient location, which made getting around super

bar and restaurant is closed on a sunday night which was a disappointment

thin walls. there was a lot of noise. there were a bunch of young gymnasts staying at the hotel.

breakfast was excellent

wifi signal wasn't very strong in our room.

breakfast was in keeping with the standard buffet offerings of comparable establishments, yet the

hotel is conveniently located just off the autovia, so handy for our one night stop over breakfast was lovely

people, nice breakfast, easy parking, is so convenient, close to pamplona, i love their beds and furniture, the

wifi super fast

dogs are permitted, but there are rules meaning you may not leave your pet alone in the room, and you need to

the rooom as is the case in all spanish places we have been to so far, but you can go down to the bar and get

breakfast was not the best quality, and slightly dull.

wifi didn't connect on laptop and worked on and off on mobile devices, ended up having to use a lot

ease of access to motorway and bar and restaurant facilities close.

breakfast plentiful but limited choic

ideal snack bar and restaurant on site

secure parking and free wifi

good sized room. ample parking. bar and restaurant provided.

the restaurant and bar was pretty good ok apart for

good sized room. ample parking. bar and restaurant provided.

also really helpful the guy, that used to be a cook, at the bar giving us restaurant tips to check in pamplona