24hrs, free wifi, and air conditioning, would definitely stay here again

the view and 5 steps from the beach. rooftop bar was fab. breakfasts were amazing!

nothing bad about this hotel it even has its own restaurant and bar and the food is excellent

swimming pool, which i regard as a good thing as the hotel is unlikely to attract families with kids or the type

were amazing, nothing was too much trouble for them and always smiling, location fabulous, the bar and restaurant

not luxury but clean and nice with a art deco bar area

the tropic pool is not heated in september but nice enough once you are in, the positive is you can use the

directly across the road , where the pool is warmer but mostly full of kids

it had a lovely pool

wifi all over hotel

room kitchen was bad.

pool bar closed a little early

hotel , brilliant staff , bar staff , cleaners & mario ,, the guy who looks after the

the kids were kept occupied by going in the pool or the entertainment staff

the food was that good wasn’t very warm. not much choice for kids

pool area amazing, facilities for kids amazing, my son had a blast… i would go again but would ask for a

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

pillows, window on the balcony didn t close properly, spa very small and old, and very thin

the bar prices including the 15% additional discount on the room card much appreciated

cost of the 10 to enter the old gym old furniture in the

she with another member of staff searched the laundry before it left the hotel in the evening

the staff are all genuinely lovely, especially at the bar by the main pool, in the spa, and the bell boys

the staff are all genuinely lovely, especially at the bar by the main pool, in the spa, and the bell boys

kids club doesn t meet expectation - staff totally disengaged and i was able to wonder in several

staff super friendly and professional (apart from kids club), close to airport and easy to get to

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

the pool area was tidy and pretty amd lots of room

when walking around to fill your plates with food though) and except when staying in the swimming pool area

bar staff helpful and friendly

loved the seaview from our balcony, the short walk to the promenade and beach, as well as the pool area with

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

bar and staff for evening entertainment at pool was very disappointing it wasn't that busy couldn't

also the bar staff were amazing extremely ambitious in their jobs

beautiful hotel stayed in queen room with sea view lovely spa too

pool fantastic, catered for gluten free breakfasts

of food no shortages, catering for all tastes, all fresh, attention was immediate by the staff at breakfast,

kids liked the pool and loved the slide - not too crowded - good mix of nationalities

spa and gym were closed during out stay

weren't advised about the pool til the last day

my kids struggled a bit to open the tap their hands by themselves, as it was a very wide sink

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

if i asked for example, for laundry, always answer yrs, but do nothing

we was on 6th floor below laundry room very noisy from about 7

the wifi didn t connect in the rooms, however that just meant i had to enjoy the company of the bar staff in

location swimming pool and a very clean balcony good size

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

it s to make some cash, and reduce their laundry bills

unbelievable pet friendly, fabulous restaurant, everything was perfect ud83dudc4d

we loved sitting out on our balcony listening to the birds around us, relaxing by the pool and napping in the

love that it s pet friendly too

massive room, good breakfast buffet style. reasonable bar prices

price of drinks at the bar quite reasonable too

the breakfast was especially good more than the usual hotel breakfast, and a special thank you to the

worm reception, great people and fantastic breakfast

perfect location, pool was a great way to cool off after a long

recommended laundry services

to be told to collect the wifi code before you go up to your room, or you have to come back down again to get

great location,good breakfast.ample size room.friendly staff.very helpful staffs

excellent breakfast continental or full breakfast same price free with room

good wifi

bed was comfy. good wifi

for money good location helpful and polite staff good wifi connection excellent choices for breakfast very clean

wifi virtually non-existent in the room i had. had to go down into reception area.

, staff were really helpful , evening entertainment in the bar every night, clean and good looking reception

lovely hotel in a quiet area in old town, beach and bars nearby, beautiful little pool

it was like laundry room on top of my head with tumble dryers turning all the time

the first in a long time i slept all night long without waking up the bed was that comfortable breakfast was

gym not open on sunday

pool and facilities

hospitality was amazing and entertainment at night was great the bar staff where fantastic my wee marieanna

enjoyed breakfast, the bar and pool side area

swimming pool cramped in

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

gym facilities opened at 8am

my kids love the food

now next door at the sister hotel mirador (we weren't informed of this prior to our arrival) the wifi didn't

little room for single person, had everything including smart tv, free wifi

hotel is super clean, fantastic wifi and aircon and free safe in the room

they have a kettle, fridge and room service

hotel is clean, airy with good aircon excellent wifi and mini fridge

piano bar in the evening bar prices good.

the hotel is clean and we were able to have an early check in

early check in on arrival no trouble

can be left in the fridge for next day(a first for me) the cons: roof pool is the size of a tub gym is neglected

lock your door otherwise room service can step in without a notice even if you will use

only hole i can pick is in the wifi - it is very 'clunky' and 'old-school' so not easy to just click and connect

breakfast was amazing as was the restaurant food lovely location

went to our room and had to go back to reception to get the wifi password

far too loud at breakfast

robes would be a nice touch and the small pool on the roof is heated but outside and could do with something

location and clean room and laundry.

the roof top swimming pool and bar was such an asset

la habitacion moderna, con buen wifi y temperatura

wifi was brilliant

breakfast was good

staff in bar on a night were brilliant, had great banter with them

awesome bar staff in the cafe

there is no room service

wifi fast, free and reliable

the hotel was spotless with excellent wifi

we did not stay for diner but breakfast was varied and plentiful

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

we didn't have a balcony food could be better but acceptable larger pool with landscape gardens

the main bar ceiling was leaking water and it was not marked as dangerous the front door was

large bar & large restraint, friendly reception staff

loudnessof the bingo and music in the bar area after evening meal

only criticism would be the rooftop pool

pool shoukd be restricted to adults only, few children using lilo in the pool which was only

hotel in the shade all morning, there is an amazing roof terrace on the 6th floor, there is no bar service as

everyone from the lovely receptionists, the house keeping staff, and bar staff were the best i've ever stayed

cember) very good breakfast, better than many in uk

no pool

it was an absolute amazing hotel. couldn't fault the room service or food. totally fabulous

there was no pool but we understand because of the location

only thing missing really is a pool but its close to the beach so major problem

the small bar got very busy on occasion

gym and condition of the pool were at best 2* not 4* broken tiles at the top of the stairs in pool

they let us leave our car in the parking after we checked out so we could take the kids to the park nearby

all the usual breakfast/lunch/dinner assortment with a chef sizzling something every meal time

noise can get sucked up the central stair well from the bar late at night.

reception, bar and waiting staff are all wonderful

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

we went in off season so a lot of the activities for kids weren t available

the room service was shockingly bad.

poolside bar staff

the check-in online did not save us from waiting in the line (not really short one) the in-door kids playground

great venue, clean and spacious, lots of place to hang around with the kids

spa pool expensive to use at 25 euros per day per person.

bar by pools not open

resort with spacious and clean room, pool beach-style, loads of swimming pools, great spa and gym, free

breakfast was very good

lack of sockets, no laundry service available.

modern very clean hotel pool area great lovely choice for breakfast

location excellent, cleanliness, staff friendliness, bar prices competitive, quiet especially at

school next door it s noisy and they play music loud from 9am sunbathing listening to screaming kids all

stayed on bed and breakfast basis

pool was freezing

bar and lounge very comfortable

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning

the bar area was cool and comfortable

i didn't use the main hotel bar but it looked very nice

pool was a bit of disappointment as in the shade for best part of the day

very clean comfortable beds and bar prices were fair

pool on level 7 perfect , had it all to ourselves

told or offered the wifi code at check in

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

pool was so cold nobody went in ( should be heated

clean , tidy , good breakfast great location for the old town and staff were great.

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite

in the restaurant, you have to go to the bar and wait in line for a drink

excellent breakfast with healthy options like soy milk,nuts,baked beans,etc

gym is ok

great value for money, lovely pool and bar area. friendly bar staff. clean rooms, cleaned daily

gym could be better but used running machine

lovely new bar area which really compliments the pool and patio seating

a great place & a good location & good swimming pool & bar & breakfast

location , fantastic food ,friendly staff and loved the indoor pool also the hotel was spotless

there was a gym, we didn t have time to use it as we were there for only 1 day but normally i would

indoor heated pool close to

friendly staff, centrally located, very good bar staff

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

the young man in the bar was so hard working and polite

were excellent; staff friendly and helpful; very clean; large selection of food for breakfast; bar prices were

to hear them clearly or engage, perhaps find a way to section it off into 2 rooms/extend the bar

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

gym facilities and sauna you have to pay extra

there was a lot of choice for breakfast staff were so welcoming great service

were immaculate the location was good the staff were very friendly and the rooftop bar was outstanding at

breakfast good something for all tastes

loved this - especially for the heated indoor pool for the kids

poor gym and spa

was in a ideal location to the old town, lovely buffet breakfast with english breakfast available porridge was

pool in the spa is smaller than you think . but spa is very clean

a tiny-tiny minus - unheated pool, as we stayed in november, it was rather cold to swim

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

very clean and bright..breakfast was awsome

excellent food choices in the buffet, always lovely & cool air conditioning throughout the hotel kids club was

free wifi

great entertainment for adults and kids with a lovely atmosphere

but disappointing choice for kids

overcharged for laundry and took longer than i thought it would to get it back

hotel is right n the seafront, with a pool, perfect

breakfast was lovely and lots of variety

no room service options

no room service

there were plenty of places you could sit comfortably apart from the bar area and television/card room

you want hotel entertainment ,kids disco etc then this isn't the place for you , entertainment is based on the

the hotel has two swimming pools, which are clean and not overly crowded - there are more swimmers only at

the pool area was clean with plenty of beds

the drinks in the bar were reasonably priced

very friendly, amazing breakfast, comfy bed with very cool air con

it s a spa hotel, yet you have to pay extra which we didn t see when booking

bar facilities were excellent and prices were very

pools are smaller than pictures depict and wifi didn t work

we had a balcony room overlooking the pool and it was lovely to sit there when it got a bit cool in the evening

small thing the breakfast needed topping up as we had to wait for things but that's not really a complaint

dining room staff were very friendly , decent breakfast / dinner choices was able to pay for late check

only had breakfast option but completely satisfied

hotel staff were excellent in restaurant and bar beautiful room great location would defo stay again loved it

defo stay again loved it tea coffee and water in room filled everyday loved the glass lift and breakfast on

lack of info on arrival, wifi, air con

great choice for breakfast

great breakfast

the kids beds

pool a bit cold for kids

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

it was not made clear to us that the food & drink in the water park upstairs restaurant was free but found out

water slides in the pool

food in the water park is free if you re all inclusive but the wait was far too long, better off bringing a

the cleaner refilling the mini bar every day full of water and soft drinks was very helpful

the gym ( although it could be updated) the self laundry good selection of food

no atm available. laundry was expensive

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

there was a gym, a nice pool area and laundry

bar staff and waiters absolutely amazing

there is a bar with a terrace and a nice pool and pool bar

we liked everything about the hotel, the staff at check-in were most helpful and efficient, the bar staff were

beds, clean dining area & bar, friendly staff, good variety of dining options, large bar & plenty of

coffee machine for after evening meal would be an addition, although you can get one at the bar not everybody

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

breakfast was lovely, fresh and a good choice

the breakfast was wonderful, with everything you could wish for, and plenty of it

the breakfast was second to none and the location was perfect

hotel, the staff are kind and helpful it's luxury hotel the swimming pool and the view are wonderful ,my daughter

the price for the laundry cleaning was very expensive

charge for laundry was way too expensive.

fabulous location and lovely gym too

great gym very close to the nightlife but wasn t troubled by noise

elevator traffic and consequent lines. gym equipment is very limited. food variety at meals.

pool, breakfast, room, service.

outside space was amazing with lots of sun beds and the staff on the bar were really friendly and very welcoming

no sangria in hotel bar disappointed

the staff were amazing, from check-in, restaurant, bar staff and cleaners

will ask for pool side of hotel next time it was slightly noisey

that i had to pay for the drinks during the dinner, even for the water and juice for the kids

superb breakfast, very nice food, lovely staff, perfect pool for kids and good entertiment during the day and

been able to get a sunbed at pool

breakfast selection

2 adults _ twin bed 2 kids with 2 single beds

laundry service not available at weekends so plan before

cost of the laundry,you pay per item which i didn t know about and it cost me 100

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

a slight negative, would have preferred a walk in shower rather than a spa bath( that never actually worked

is near the beach, the food was good and various, pool area great, the gym it is small but enough to work out

was clean, the entertainment for the kids and the adults in the evening was great something different every

great for kids

no ball policy in the pool

was clean, the entertainment for the kids and the adults in the evening was great something different every

a double and just one plug socket in the whole room, had to unplug tv just to charge my phone the wifi didn't

the food was also perfect there were no faults with the food or the room, it had a fantastic pool

it would have been nice to have a sandwich bar at lunch time also with sliced bread and baggettes a suggestion

great location and excellent value for money. spotlessly clean and great breakfast selection.

location perfect, staff really helpful, great pool, great pool bar

spotless and breakfast was lovely

pool bar wasn t open and no music around the pool area

not much choice in music around the pool area. sounded like a boring restraunt at times.

we payed 20 for an early check in at 11

the pool bar was closed

cleanliness. staff, breakfast choice

12am not so bad in the day but not great if your planning to go out at night (especially with kids)

friendly bar staff and good choice of drinks at reasonable prices

the size of the pool area the kids areas were good.rooms very clean and bed comfy

about the hotel exceeded my expectations, value for money and great for kids

rooms clean ,staff friendly ,varied breakfast offerings,beds comfy ,good night's sleep.

view from bar balcony

the pool area was only small but got the sun all day

pool too small for size of hotel, could not use it because of amount of people,kids using it

noise from kids running up and down outside room,slamming of doors

would have been nice to have got a drink at the bar after walking back from the old town at 10pm, lots of people

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

the next room was occupied by someone playing extremely loud music at 3pm and smoking weed which the staff didn

take a coffee from breakfast and have it with cigarette, to cold weather to swimm in a

the breakfast was exceptional

everything especially the pool

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

additionally, we encountered an unpleasant surprise with the laundry service

nice hotel and close to beach and too many restaurants and bar and shop was around hotel the area was perfect

fun activities for kids and the whole family

think the parking was a problem there only a few spaces, we had to park in the casino car park, but all the

pool and meals

traditional spanish hotel, friendly staff, delicious food, nice pool area, local, nice room and good shower

no music round by the pool

more umberellas around pool

pool didnt open before 10

kettle in room and tea bags next time bigger room bar staff and rest staff so helpful

both our phones easily connected to wifi in bars

just a pity about the bar staff at night very rude

location, wifi and general cleanliness is very good.

the breakfast and dinner were of good quality