worn, damaged furniture at pool

window is not very nice, although i could see the pool, but the surroundings were not pleasant parking was very

horrible wifi.

the wifi worked and was stable

pool could stay open all night

wifi was bad and we asked stuff to give us password to another line out of 3 others and we never

wifi wasn t working all evening and night, bad was very uncomfortable, receptionist is never

the valet parking was fast and easy to use

is in an ok location, not too far from the center, reasonably clean, has a parking and a nice pool

we had no wifi and they refused to turn on the router upstairs

very nice pool area

i was the only guest downstairs at the swimming pool and i had to continuously ask them to turn the music off

wifi is really bad, you cannot work.

breakfast was good, except that most of the time there was only one main dish, the attention i

the hotel was close to the beach. the pool was nice.

the swimming pool is just enough family with kids up to 12 years

the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant

very nice front desk staff. nice hotel. pool much smaller, very cold.

fixed, i almost slipped and fell really bad because the people were coming from the upstairs pool completely

for example, when the wifi service was poor, they changed my room

no chairs on balcony pool is very small on 6th floor not a lot of dining options close bt

wifi didn't work in the room and even when i asked about it it was never fixed, i almost slipped

staff annoys you in the mornings with their super overpriced laundry offers

didn't like that cleaning staff knocks the door early to ask for laundry so that interrupt my

the gym is ok, but i think the equipment is too old.

an amazing team of workers, i love the location, the cleanliness, just an amazing place and the pool and massages

convenient valet car parking

on sunday asking about laundry

the wifi is really bad

no parking lot aside the hotel

nowhere to change at pool and having to pay deposit on towel at reception. spoils the enjoyment

and the valet parking was pretty slow

the parking in lot is outside and there is no connection to the hotel, it is necessary to walk outside

no wifi in my suite room neither a working phone

you have to leave your car keys at the parking lot

pool was small. cold.

the wifi was really awful

great location, friendly staff, convenient parking, restaurant adjacent

view; looking down , we were on 5th floor , the pool but what we mainly saw was units of refrigeration(ac)

parking a bit away but safe

lack of a parking space next to the hotel and the fact that everyday in the morning somebody knocked at the

) the wifi worked great

great location, nice size room, free parking, wifi.

with mold, and the room reeked of humidity, we got a horrible view of a unfinished constructed parking lot

superb parking (indoor, direct access to hotel, outside options complicated) exceptional service from the

unexpected indoor swimming pool

room look like disgusting no hot water parking sucks

pool area (cold in dec

the rooms were clean and the gym and pool was good.

excellent helpful staff, good location, parking place.

jacuzzi near pool has no been worki the three times i've stayed here

when we asked for the wifi password to find somewhere we could have breakfast he said we can have the wifi

the gym is available by timed reservation and very well sanitized between users

gym was not a/c-ed which made working out at 30 c rt a bit difficult

also, love the cookies;) the gym and pool are simple but clean and comfortable

there is no elevator service to the parking lot below.

the only thing i didn't like was room service. the food was horrible.

the ac and wifi was very fast as well

wifi was slow most of the time.

was hard to lock the balcony doors, there was no wifi inside the room (very poor signal)

wifi is poor

has an elevator, which was very convenient for all the laugage we carried with us, they have a parking site

nothing looked like a hotel, no signs, just houses and laundry hanging

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and

you had to pay extra for use of the pool or jacuzzi understandable but unfortunate

arrived at hotel 7am early but they do early check in for us

pet friendly and reasonable charge at 150 pesos per

ok wifi

bathroom looks a bit dirt and with 2 kids i was expectig much more value for what i paid

trued to charge us more for an early check in than quoted

wifi was very good

higher floor, floor 6 (which technically is the 8th and top floor level of the building since the pool and 1st

was higher with no elevator, and no tv, not that i cared about the tv but at that altitude, the wifi didn't even

very well organized: ironing board but no laundry service (i had to stay for 2 weeks); coffee maker but no fridge

pool on roof

to small, no closed parking, pool very small for to many guess, kind of expensive for rooms i was expecting a

location, helpful staff, room service was good, nice big room with ac, the pool was great

liked - that it was pet friendly, which it was

staff, good wifi, just wish the maid did not knock on my room every morning asking if i wanted my laundry done

the bed was unbelievable, i wanted to take it home with us but my wife wouldn't let me, the pool was amazing,

suppose to include american breakfast

off street parking was available

the restaurant serves very good local cuisine, and i enjoyed my breakfasts very much

indoor pool, staff absolutely lovely going above and beyond, bar service

to the downtown and malecon area, free parking, the wifi, the exercise gym and the 25 meter pool for lap swimming

the terrace restaurant and bar had great view and food was great

food was great but the older service bar guys weren't friendly

location, a few minutes from the historical center three pools, one of them inside it has a gym with ac free

parking was full on the first night and i had to park on the street

the gym was really basic and the pool wasn't very attractive

there is a small but nice rooftop pool and a gym on site, and secure underground parking

also, gym hours were quite inconvenient

to repare them but the next day they did not work again so we were first not able to call the room service

onsite covered parking

on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other

kids complained every time we walk by )pool was okay price to much for this place

valet parking

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

the parking

everything was clean and the pool also was clean. the staff was very kind.

it would be nice if they also opened the pool at night time.

wifi signal is weak. at least on the 4th floor.

clean, comfy beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room

room service is charged a lot extra

modern room, all fixtures in good shape, comfortable beds, nice crisp linens, room service

gym did not have enough equipments and so small, swimming pool small and not clean.

coffee machine / kitchenette would have been nice - there was a storm while i was there and i didn t really

tinny thing not 10/10 is breakfast

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast

no issues with wifi

also, laundry did not provide any service despite clear instructions

safe parking, friendly staff, beautiful views and spacious balcony

wifi was very poor and had to use my own mobile data, incurring additional costs

i liked very much his pool and the building

the hotel is very loud from the street and from the pool

complicated, bed sheets dirty, bed very unconfortable (too soft, old and bended), wifi not accesible from the

the kitchenette was great with a fridge, stove, oven, and pots, pans, cups etc, you could need.

the new pool was nice

parking complicated, bed sheets dirty, bed very unconfortable (too soft, old and bended), wifi not

much of parking spaces, fridge was dirty and smelled really bad had to ask staff to clean it

found cockroaches on the pool area and in our room (photos attached), and the hotel was being remodeled, something

they have a mandatory use of valet parking if you wanna use the

wifi was bad

parking is a bit crowded

location , valet parking for the car

pay the parking lot

it has a swimming pool, towels are available at the reception

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good

clean. nice pool area.

ladies serving the complimentary breakfast were not friendly

also breakfast wasn t very nice nice plastics plates and cutlery with a very poor selection

we liked that it was beachfront and everything was nice, the pool, the staff and the breakfast

breakfast included, access to the beach, location to other restaurants/stores,

good facilities, including gym

the pool is clean and the water is warm

no bar at the pool open. one one person out taking drink orders took 30 minutes to get a drink.

no bar at the pool open. one one person out taking drink orders took 30 minutes to get a drink.

the beach and pool

the bar offerings were limited

room service & location

the pool over crawd

i like everything the pool, food , services

excellent food and good value for the money. beautiful garden and pool.

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

the pool for kids was closed. i moved to the next hotel because of that.

the hotel looked a bit on the older side while the wifi was incredibly slow.

a voucher open to charge beverages and food by the pool area, was told the voucher applied for room service and

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff

maybe a cleaner pool.

decor, secure parking, extremely professional and courteous staff, best ever breakfast

parking , nice staff, top marks to the young chef who spoke english

the pool was a little small if you are traveling with a lot of people but other than that the hotel was

the breakfast was good

on-site parking was very welcome

distance to the airport and shuttle service nice room and comfortable beds

fast and reliable wifi

i liked that they have a shuttle bus to the airport and it's very close to it

their attention, a good breakfast, transportation to the airport

i liked how they were able to give you a ride to the airport and had included breakfast

size, parking, lobby

size, lobby,parking

more time open the bar ud83cudf78

the valet parking wouldn t even say hello and had very little interaction with customers

nice pool area very sad

it would be nice if there was an intermediate seccion for smaller kids

never worked, our room wasn't cleaned, i was going to go out to the pool using the only door i knew existed, i

pool has a section for toddlers and the rest is about 4

location was excellent, parking available