went to bar that evening got a drink but when i went to leave i could not find bar staff to pay

spanish old style hotel with marble and wrought iron staircases

clean and spacious room

you need to take some complements for the spa and we could not access the spa despite having paid for it for

its name the hotel as very ornate, the bed comfortable and breakfast was excellent, plus a late bar frequented

extremely friendly and welcoming staff. the bar is also very unique with very good tapas

possible to securely park car in garage (definetely over 3m height) pet friendly

the hotel has an excellent cafe / bar / restaurant

wifi didn t reach my room. gas station at the front door.

hotel and the bar staff are very obliging

wifi in the room was poor due to poor signal strength

guadix ashame! no way to connect to wifi!

great value for money, good food at bar connecten to hotel

there s a bar and restaurant right on-site, which made breakfast and meals easy and enjoyable without needing

friendliness of the reception, the staff in the attached bar were all polite and welcoming the whole ambience

half board and main restaurant was closed , which i did not even bother having dinner in the bar

good wifi

), but the wifi was good enough to channel netflix with on my laptop

easy access from/to the highway, wide parking, a restaurant inside the hotel, a bar and a gas station

the wifi is useless and needs an upgrade. also the tv programme selection is poor.

the gardens and pool were lovely

atmosphere, little pool, clean kitchen available for all the customers

if i was going to be really picky then breakfast service is slow

they are pet-friendly and had great food

* the staff were very friendly * the continental breakfast included amazing homemade bread * the pool and

breakfast is excellent, the facilities are excellent and the pool is a delight and very

very good breakfast with tasty coffee

i didn't use the pool but it looked clean and well-maintained and the garden is a real sun trap right into the

pool with view

calm and nice place, very convenient to reach granada by bus considering how complex is parking in granada

also, they assured the laundry service within 24 hours

there is a lovely bar and restaurant inside, and the design of the hotel is sleek, modern, and classy

but thought spa over priced for 1 hour duration, so did not partake

no swimming options for kids. no kettle in the room.

gym is too small

cost of laundry was a little excessive.

no laundry facilities.

beautiful hotel, very good customer service and spa facilities

no soft seating in the bar area to sit and enjoy a drink

i didn t like that the spa facilities were not opened all day.

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

pool was extra clean and unusually deep (1,80m).

wifi - weak signal and pages take time to load

room service very average

a mother was checking out and informed of additional charges for her fees for 2 kids, but she had paid in full

laundry services was prompt and reasonably priced

staff were all lovely, bar area has great views as well

the view from the terrace bar over the city is exceptional and this is where you eat and drink

great facilities and bar open late if needed

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

wish there were more basic amenities provided to the guests like disposable slippers and laundry

after 4 hours on our feet, the bar was very welcoming

good wifi in public areas

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

bar and snack prices

the property was also close to a laundry shop, a few grocery stores and restaurants

we missed the hot water kettle and unfortunately, the breakfast was lacking nutritional values.

poor continental breakfast. very small swimming pool.

there is a basic breakfast included and room service

i wish i could comment on the breakfast that was included but we could not participate in as the day we arrived

outside swimming pool was great, great service in the bar

the pool is a plus

especially if one wants to do some spa service activities, or likes the value of having both a gym facility

breakfast not great. logging onto the hotel wifi very complicated.

hardly slept for tv noise , kids running around all night and staff who

great on time laundry service which was crucial for our stay

we used the laundry service which was speedy and

could have had some more spa services (could have used a massage after a full day visit)

the roof top pool is a fabulous

my kids loved this hotel so much - my 6 year old called it a 10 out of 10

laundry one small load 140

we had some laundry done and that was the most expensive one

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

the laundry also collected from this point very early in the morning and very noisily

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

rather small rooms and expensive laundry

washing machine in the room, (although the hotel manager offered to sort out laundry)

impossible to find with gps. slow wifi.

wifi was poor with no internet connection

did not have wifi - only dislike

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

kids playing basketball or soccer until very late midnight or later

the included breakfast was very good

great location. very helpful staff. liked having breakfast included.

there was no bar which we didn't know until we got there

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

and the laundry prices are extortionate - 9 euros to just iron a shirt

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

2) due to severe stomach illness i asked for extra laundry soap to wash

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

price of sending laundry to be done

the hotel offers many additional services, such as massage, room service, laundry cleaning

the breakfast was perfect the room service incredible the hamburger was really good

strong wifi

everything. good modern hotel room. excellent breakfast. excellent wifi.

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

laundry rates were ridiculous just get an airbnb to do laundry

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

they stored our bags and allowed us a late check out

only two drawbacks were poor slow wifi and the unstable beds

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

with no separation between king size bed and twin beds so parents could not stay awake without kids

the location was very good to see the sights. it has a roof top patio,great breakfast.

room had a bath right inside the room, so kids have to watch you shower naked

wifi was very patchy on the third floor

was no bar open in the evening to have a relaxing drink

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

near tapas bar and in heart of el centro.

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning

wifi didn t work for us on any devices we tried sadly.

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the

noisy aircon and spa bath didn't really work

wifi was basically nonexistent in the room

no slippers water pressure not enough laundry was a bit expenssive.

gym had no light weights nor cleaning materials

was possible to hear the neighbours with kids talking and shouting in our first night

we booked and early check in and our room was ready upon arrival

breakfast and gym was good but rooms are from last century and i dont ment here of the best side of last century

were in a small apartment with a loft and a fully outfitted kitchen

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

room service would have made it heaven!

the kitchen utensils were cheap the furniture was very cheap

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

in room laundry service was convenient and quick/

stayed in room 16 which is just opposite the laundry room

it was nice to have a laundry service -very reasonable price

the staff were very friendly and did laundry for us for a very reasonable price

there was a very good laundry service at a reasonable price

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

small kids under 5 need to pay for breakfast even though they barley eat anything

booked this hotel because it had a pool

helpful friendly staff and breakfast. free gym.

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

laundry service was fast and affordable

cheap efficient laundry service

good to have a safe and also had some laundry done

doing laundry there was relatively

using their laundry service is very expensive.

the laundry service was very expensive - make sure to get a quote beforehand

also i would have liked some tea/coffee making facilities in the room - room service is minimum 12eur spend so

rooftop bar and pool

we couldn t get in it as it was packed with kids

wifi is a nightmare

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

had a terrible wifi signal in my room; i couldn't connect at all

the wifi connection is too slow

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi seems to be restricted which made it difficult for downloads to help with planing the next

was clean and good facilities apart from wifi

wifi worked well too

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

breakfast could be more varied

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

the cooling system was bad and breakfast was very low standard. wifi was slow.

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

interior view was not specified, and wifi never worked. never had my roomed turned down.

recommended if you don t care about a good wifi connection in your

wifi signal is very weak in the room

hotel well located and had all the facilities: bar and restaurant.

the jacuzzi/spa bath was amazing

location is excellent, a lot options for tavernas tapas bar and night life

the kids loved the breakfast (a bargain

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

wifi reception in the room (at the reception the signal was ok, maybe it was only my room)

was really bad - kids complaintes a lot

wifi did not work the first few minutes when i arrived, but later was

location, near the major bar & dining area as well as the alhambra

the wifi is poor

4) the wifi is free with great speed and connectivity

regrettably the hotel does not have a clients bar or lunch and dinner dining.

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

hotel wifi was a bit weak - i had to do a work zoom from my room, and my connection kept lagging

breakfast was delicious, afternoon tea a welcome bonus

beautiful breakfast area and wonderful afternoon tea

a big plus was the strong wifi connection since in many places around granada we could barely get our phones

a booklet in the room indicated laundry service was available, but it wasn't.

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

the tv did not have international news in english but as the wifi was good i used my laptop instead

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

there is no laundry service

laundry done in 1/2 day for 22

a recommended tapas bar los manueles and restaurant is downstairs

wifi is strong too

beds, didn't get too much outside noise, good wifi

next to noisy laundry

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

good breakfast (although the same every day), friendly staff, decent wifi, good value for money

free wifi

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

the street it s livated on has many good tapas restaurants and places for breakfast

breakfast buffet

complimentary breakfast not included & had to pay for it.

breakfast was well cooked with a wide range

that did not have laundry service

shower was good with plenty of hot water and the wifi worked well

everything was great! wifi not super fast, but fast enough.

location in the very center of the city. fast wifi. very good price on booking.

were there for business and we really needed the wifi working

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

location lovely bar fabulous staff most comfortable bed and pillows

great staff excellent bar and breakfast service and helpful staff

good location and early check in upon arrival. very comfy bed.

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi was very good

excellent wifi

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

they also arranged a same day laundry turnaround at reasonable prices

room was very comfortable, big beautiful bathroom wifi working very well very nice

no air conditioning in the room, had to sleep with the window open to the noisy streets below, no wifi, phone

perfect location, good breakfast, ok wifi/air conditioning.

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

helped with getting to various areas and arranging for laundry service

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

laundry service was an added plus

the staff are terrific, and they even do some laundry for free

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

the hotel quoted euro 40 for laundry.

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

wifi was intermittent in the top room. tv old fashioned.

wifi not good in triple room

wifi needs boosting

good wifi for getting my work video calls done (occasionally dropped but still good)

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

have been good if they kept some coffee and tea in the room rather than us having to call room service for it

room has two balconies, one with alhambra view, fridge, tv, strong wifi

it also has a very good gym

gym needs work especially treadmill

good gym with equipment available 24 hour

spa has steam room, bath and massages available

roof top bar earned its reputation as the best in the city and the view

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

kitchen public area is great if you want to microwave your food or have warm water for drinks

also good wifi

could not get wifi except for a little while at start made life very difficult

wifi was a no-go for any video call.

did a bag of laundry for 25 euros

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

location, helpful staff, great breakfast (including gluten free options)

the breakfast was also good and we miss granada already

provided mobile wifi hotspot free of charge which was an unexpected

the wifi sucks super slow

the wifi didn't work the first day so we asked to be moved to another room

poor wifi.

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

excellent wifi

had a small continental breakfast, but it was adequate for starting the day

breakfast offered there for a price

perhaps more selection at breakfast. our room was a bit small, no temp control.

central in the city centre and close to some attractions and the breakfast

breakfast limited

room, really well equipped and with rooftop bar with views to the alhambra

the roof bar was not well equipped

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have

it would have been nice if there was a pool. the kids were asking for one.

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

always happier if there is a gym!

pool area small but that can t be helped. have to get there early to get a sunbed

didn t have breakfast as went to a bar for a cafe con leche y tostado for 2 50

weak signal for wifi

wifi is horrible

friendly service & early check in

wifi didn`t work

even passwords for wifi was

they also went the extra mile to get our laundry returned in on the same day

also laundry delivery happened both days before midnight right under our window, which we could hear

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

breakfast great,great location

had a scheduled international phone interview that i had planned on using wifi for but decided to use my cell

the room, the spa, the alfresco - all wonderful

my only other disappointment was the room service

ate there for both breakfast and dinner) was very tasty, and the spa treatments were excellent

helpful and we enjoyed eating both lunch and dinner in the restaurant in addition to a pleasant breakfast

room service touches

location , room, laundry service . staff

wifi could definitively be faster; and bed covers could be a big thicker so that one can sleep with

cleanliness, location , price , style , prices of mini bar are very reasonable

breakfast was lovely too

breakfast was good but could have had a few more fresh items