hard bed, very cold swimming pool.

the gym looked great, unfortunately, we did not get to use it

lots of light from the parking lot came in the window during the night

breakfast was excellent and very much needed after a long

how clean the hotel was. front desk check-in was so friendly. great breakfast

was not enough parking in the front of the building

parking does not accommodate all guests and needs repairs

they gave me a early check in because we had just got off the road driving

parking was lacking

the air did not work, the room had a bad smell to it and the wifi was not good

the member of staff who checked us in and helped us with change for the laundry was really helpful and professional

other convenient amenities include a guest laundry and a pool

was placed directly next to elevator and guest laundry room

laundry very soft and clean

i didn't partake this time, but the hotel is close to a pretty nice casino, which will be fun if i get the

the breakfast was very good and i liked that i could do my laundry just down the hall from our room

good amenities: indoor pool, fitness, laundry, good buffet style breakfast

mgr parked a snorkel lift in disable parking ,,, i do what i want and the lot was 1/2 empty

it took a little while for the water to warm up and the wifi kept dropping off

had a pool but no whirlpool

none slip pad in shower no wash cloths in bathroom dirty laundry bins in hall not told how to use the room key

laundry bag

not enough parking space for hotel guests .

clean hotel and casino. well lit.

they can work on the fitness room more.

do not like staying in a smoking room

room was smelly a bit, maybe it used to be a smoking room, pricey for a motel

i also liked that it was pet friendly and conveniently located near southland casino

pet friendly easy access from interstate quiet

very clean room and pet friendly

booked there for the laundry, however both dryers were out of action so had to go to a coin operated one a couple

breakfast bar was amazing

breakfast was perfect. receptionist was very good. room was nice.

very kind to my dog and a cheap pet fee

for the first time since before covid, there was a full breakfast offered, complete with fresh coffee

they put me close to the laundry room.

this one: a good motel, nice lobby, good breakfast, self-laundry, not tried the

amazing staff friendly and warm. breakfast was good and pool refreshing!

wifi went out so we couldn t watch tv and we had to wait hours for clean towels just so we could

wifi was weak and spotty, curtains on room did not block out hallway light, shower water was not

i liked the gym, laundry and spacious room.

hotel offers a shuttle to biele street and over to the casino and dog track

there was a nice gym and pool area, plus a pay snack bar

from the shuttle driver that was willing to go above and beyond to the front desk giving me advice on where

wifi was very slow and tv remote and ux was nearly impossible

the location is convenient and onsite laundry

laundry facilities on site

what they were doing and sadly myself and my spouse were almost starting to argue over the parking for the haul

to nap because i didnt want to make the drive back home after celebrating my birthday at the casino she

it smelled like a casino

slept through breakfast, but the menu looked fabulous

wifi. was very poor.

like plenty of free parking available

took lyft all over -city parking is bad

were a bit outdated, greeting could have been a bit more friendly, bar under staffed, we did enjoy our stay very

us in room next to laundry

our room 226, shared a wall with the industrial laundry center

i also liked the fireplace

t enough for kids to do and the price was totally different a lot more once i arrived because i booked through

everything; clean, convenience of shuttle bus into downtown. facilities within the hotel.

they may want to figure out a new way of doing laundry or order enough linens to go around

staff is rude and lies about their pet policy

the kids and i felt safe at all times and the staff went above and beyond to make our stay great

everything was great staff helpful breakfast delicious

the staff was very friendly and super helpful. gym was very good.

i did enjoy using the laundry room at the weekend when laundry service was not available

a guest laundry would be good.

we would have liked a laundry there.

lack of guest laundry

quieter air conditioning. no on site laundry facilities

unfortunately, the check-in and the bar and kitchen are all run by the same person at times due to understaffing

i loved how the seating areas were, games, bar etc

at this price i expected a small kitchen, breakfast pastries in the back lobby and patio to the trolley stop

in room was generally too small for our family of 4 that now includes two young adults

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

free laundry facilities were a bonus

laundry facilities need some attention

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

bartender, taylor, was excellent and made the quaint bar area a really nice time in the evening

the breakfast was just ok. everything else was great and i enjoyed the stay.

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

the gym smell everywhere

i especially loved that they had a place for the kids to hang out and play games

everything about the hotel from the decor to the bar and the staff even valet was amazing.

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

free breakfast close to everything you need, such as restaurants

room was spacious including a sitting area, galley kitchen with small dinette and bedroom

i love the roof top bar and the fact that there is a starbucks inside the facility

a guest laundry would be nice as

no laundry facilities

no laundry services or a boutique

no laundry bags available

pool could ve been cleaned out

homeless around and no laundry facilities but hotel does offer shuttle to take you to

i was surprised to see full laundry service and room service which you don't always see at hotels these days

garbage left by elevators, bags of dirty laundry left and it was past 6pm

bed and pillows very comfortable. self serve guest laundry was very handy.

they did not have laundry bags

no laundry area no refrigerator in room.

re-using towels saves the environment from needless laundry

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

my stay and spa was just so amazing i wish that i had more time off work to stay another night

the pool was so beautiful and we spent a lot of time there

times there was dirty laundry in the halls

no guest laundry

small room, no available pen and paper or dirty laundry bag and i needed both

gym was a good size for a hotel and the breakfast was good

price we paid was too much for no room service

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

also liked having laundry facility

staff cleanliness laundry to wash clothing

pool could have been cleaner

was charged a pet fee when i told them at check in i changed my mind and didn t bring pet(s)

having a laundry room on the same floor

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

there were laundry facilities on site

kept up, messy, the way to the stairs was back through all their offices and laundry room

bar was closed and there was no room service

help in your restaurant, one person handling all the tables, we had to leave room service food was poor

like the location and the opportunity to get an early check in & receive additional keys was definitely a

and the new year s party that was downstairs at the bar was lit

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

there was no bag for laundry in our room, and we could not get one after lots of trying!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

the laundry room soap vending machine was empty and the front desk didn t have any

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

not even looking up, had to call front desk (room phone didn't work) for a tv remote, no wifi info given - very

event if listed in the available features there was no laundry service available

parking was available with great lighting and the breakfast was hot and very delicious

i had an issue logging onto wifi when i got to room

pool said closed due to sharks being seen in it

so much so that my kids even said they would miss him when we left

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

no laundry detergent available at front desk. 3rd day towel service but default.

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

laundry facility was currently out of order

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

pool was working and

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

he offered me the airport shuttle

they said they were in the laundry

clothes had been left in the washer in the laundry room

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

laundry facilities are worthless

that it has a laundry room for guests to use.

have to bring your laundry down in order to get new towels

the smell of the washing coming from the laundry

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

the dirty laundry room with no seats.

didn't like that we could t do our laundry

nothing it was great. we could have used 2 chairs in the laundry room

excellent location, friendly staff, laundry facilities, good breakfast, very good value

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

wear masks please if you offer laundry self serve, then have soap and quarters available.

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

good laundry

on site laundry and ice

breakfast was great!

the room we toke was smell bad. the kids don't feel good.

fenced in parking and price

would be nice to have guest laundry or laundry service available.

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

no laundry service for them to be tied to the wedding venue next door

was too overcrowded with kids no time for adults to do laps or exercise food in the one restaurant i tried was

the laundry facilities were broken, no breakfast because it was under construction and the hotel

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

no breakfast only waffles! main elevator broken

maybe i was late but, i didn't have free breakfast at the hotel

no continental breakfast, doors broke and property cluttered

they work to accommodate me and my handicapped requests and special parking for my motorcycle

dirty floors, dirty walls, ripped up pool chairs, trash in the halls, old food in the room's frig

the wifi did not work at all

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

bed was comfortable, breakfast was good

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

was the best pet friendly stay we have experienced

pet friendly, friendly and helpful staff, clean, comfy!

we were in a non-smoking room and it didn't smell but you could smell it as soon as you were outside the door

parking lot was being paved

requested a disability access room and was given a smoking room because the disability room had been given out

pool closed

car alarm going off in parking lot

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

the staff were helpful and the pool was nice

restaurant bar attendant lela was unprofessional and lacking in customer service sjills

understaffed housekeeping, thus inadequate room service

nice free laundry facilities

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

free laundry center

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

the pet area had overflowing waste containers

don't have laundry

pool was not open

is the $73 pet fee legitimate? are you guys really doing business ? that was not even mentioned.

free breakfast was good.a lot of variety. room was clean and staff very nice.

good breakfast, clean pool, room was clean and comfortable

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

something (sheets laundry?) caused a rash.

i don't like the room too close to the laundry room and smell the dryer

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced