excellent place apart of city an enjoy natural environment. have marvelous pool

everything was good, including the breakfast.

laundry service, and the restaurant

breakfast is poor (ants in the granola, fruits rotten) no options other then egs

breakfast is ok but not always ready on time

the breakfast and food in general was horrific

it was clean, breakfast was really good! safe for a solo traveler

wifi was spotty

excellent wifi/internet/network, netflix on tv

the wifi didn't worked at all, the lights went out all morning

kaleth & the staff were great had laundry service & dinners at night

wifi may have been free, but on the second floor it didn't work

the bar at the pool did not have ice

the pool is also very comfortable

fact that the parking garage had a high roof for a high vehicle

i loved the rooftop bar and pool area, the rooms were nice and it smelled clean and fresh.

i loved the rooftop bar and pool area, the rooms were nice and it smelled clean and fresh.

the room was a good size with a balcony overlooking the pool

gym was a big plus for my boyfriend

wifi is spotty by the pool view rooms

wifi is spotty by the pool view rooms

rude staff, below average breakfast, awful room service and appalling and overpriced food

well maintained pool area

pool was nice

but a room direction to the pool area would be more quite for sure

one could use the pool of be outside until the evening after they left

swimming pool wasn t available to be used and we rent the place just because of the swimming pool

the laundry service that says free under facilities on booking

the pool is basically a hot tub, the gym (if u can call it that) have no a/c or even a fan, and most importantly

the included breakfast was very good, there were 2 options (americano and sandwich) and if you order it before

the bed was good as well and the room has wifi connection

really nice staff, made us breakfast to go on the last day when we checked out

the wifi service is very good

in front of the cabana - breakfast/lunch/dinner/drinks could be brought up to you upon request - laundry service

i tried the outdoor gym but it was infested with mosquitos

they have a really useful whatsapp system for ordering room service which works well

this is the perfect place to unwind and relax by the pool

the pool overlooking the ocean was picturesque

they also do laundry and have a fully stocked kitchen for your use

and his wife were so helpful to us, sorting us taxis, printing our plane tickets and doing our laundry too

laundry was washed and dried within hours

nice and friendly staff; breakfast was good; the room was clean and comfortable

the breakfast for cop10,000 is good too

breakfast on the roof terrace was relaxing and good value

breakfast was amazing and the staff were so kind and helpful

traffic very noisy, casino downstairs little noisy

wifi quality was at times inconsistent

breakfast was good and the breakfast lady very nice

the wifi was weak in the rooms.

that being said the breakfast was as amazing as ever

breakfast is ok

my stay here, i truly wish i could stay longer, a lot longer, everything from the food to the pool and views

there is no choice of breakfast

a nice place with brand new swimming pool (which is small but really nice)

pool was nice (very small though, like every pool in cartagena), but the room was huge :-)) the

pool area is quite small, so if you come to relax at the pool, this is not the ideal place

staff do everything they can to make your stay comfortable and to accommodate you. pool is nice.

pool would be a bonus!

we were able to completely relax and enjoy the beach, pool and spa

room service we ordered took over two hours to arrive

service from kids village, breakfast buffet, transportation in the hotel and clean rooms everybody was very

the food could be a little better, although it's quite abundant (especially the breakfast)

modern rooms and several options of restaurants and bars

also, a great chef as we enjoyed the shrimp pasta, red snapper, and a light flare complimentary breakfast

between rooms very audible from the next room as people talk no balconies no where to dry laundry

staff went in to clean our room and drop off our laundry and left our door open all day while we were sight

multiple pools, plus a fun kids slide

pool was very nice

facilities were great; they have a great gym, great restaurants inside, the pool was exceptional

brian arranged an island tour for me, my laundry was done on time

laundry prices are expensive as they charge per item instead of fixed price as other locations do

breakfast was basic. smell in the hotel.

poor and limited breakfast

breakfast and ladies serving were always friendly and accommodating

i like that the hotel will do your laundry if asked but there is a fee

pool is good for my children

breakfast and fast internet

some noise at late hours from a bar or disco near the hotel.

good location and wifi service.

data mobile signal - no wifi - bad customer service in the reception we gave our clothes to their laundry service

and you have laundry service next door of the hotel quite cheap

laundry service is good but expensive

pool was clean and there were comfortable seats nearby

the breakfast had variety, different tropical fruits cereals, coffee, one of the staff was helpful with

laundry service was super expensive

the pool has a bar with food and drinks

it was also very nice relaxing by the pool

hotel, breakfast was good and they serve different breakfast menus everyday,wifi was great

good hotel, rooms are very new, good wifi, lots of cafes, restaurants, shops at your doorstep.

you're doing laundry

ac was leaking and the laundry service damaged some of the clothes

unlike the other places you can enjoy very big swimming pool, good bar and a lot of space outside

facilities inside the room, outlets far away from bed, small portion and diversion of breakfast

mosquitos brealfast was too light wifi only at reception...unstable

roof top pool and bar are fantastic.

room was clean, bar and pool were nice and location is good.

swimming pool did not have much space to lounge. the bar next to the pool is poorly equipped.

location, view, excellent wifi

clean. quiet, private jacuzzi, good breakfast

there is also a great laundry service across the street on the same block (trust me, with the humidity in

of the reasons i chose the hotel was that i needed laundry service

wifi was very weak in the room. the ventilation in the bathroom is extremely loud

they really need to work on the wifi power. you would be on then off .

very clean and rge breakfast so good

good laundry service and lovely construction

laundry was a little expensive.

had the premium room 310 with huge bed wifi in room good, very clean, had luminous room 3rd floor on the inside

breakfast improved every day. at first very small, then it got larger. good location.

staff cleanliness size of room wifi

i had sent some clothes in the morning for the hotel s laundry service and it came back later in the evening

the laundry was very expensive ud83dude14

i was a little disappointed that they had no bar or restaurant

the breakfast five stars if you ask me compared to other hotels in the location

the parking facilities was nice. the staff was very friendly.

the laundry service is too expensive

no hangers or laundry bag in the room

tvs wifi can be slow sometimes

there were inconveniences with the wifi signal, and the staff solved it 2 days after.

s close to a bar and the rooms are not sound proof so the music and karaoke can go on until late at night