it has car parking

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

- great value laundry service

great deal on laundry

breakfast was very nice

the location and secured parking is the best in town.

had a kitchen and large refrigerator too

breakfast was delicious, the room was big and the bed were very comfortable

the garden area and breakfast was great

breakfast was delicious and felt like we were eating in a friend's home

staff was very nice and helpful. breakfast was served well.

delicious fresh breakfast included

laundry service available

laundry service was mex$70 for up to 10kg load

they have laundry service at an additional cost however i felt that is something that should be included with

only downsides to this hotel was the wifi (it was shockingly bad - i tried several of their networks) and the

breakfast was good, wifi was solid, free welcome drink at the bar, easy 10 minute walk to the main stretch of

know the air conditioner wasn't working and my kids couldn't sleep because it was so hot

the wifi was horrible and room service no longer opened till 2am

we ordered room service and the food was great

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

my room service didn t have enchiladas or a lonche so i had to go with the american hamburger, which

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service

the pool was very small, i wish pool hours would open sooner.

great location for flying in or out of guadalajara. shuttle service and very helpful staff.

close to airport great breakfast

the breakfast was delicious

they don t have room service

not enough staff to serve breakfast the morning we stayed.

breakfast, option for room service with denny's is great, chili's and denny's are the only easily available food

room was very clean. there is a denny s downstairs. pool was clean and relaxing

parking lot just outside the room can make for a bit of noise at night

the wifi would go in and out.

very good room service

payment - safety - neighborhood is safe - cctv fitted premises - crew - warm & friendly - wifi - works

place is clean, roomy has ac and very acceptable wifi connexion

breakfast was excellent

breakfast overpriced

just the parking structure

the breakfast was fantastic

breakfast and location are both very good.

nice relaxing pool area and friendly staff.

also we ordered room service

internet doesn't work in rooms at all - available access to wifi net, but without any access to internet

pool was freezing cold, i booked this hotel because of its pool and we couldn t even use it

very good breakfast, pretty good choice of local mexican meals. also good choice of beverages.

the breakfast was cold and not very tasty

the breakfast is not included

not even 10min into my pizza wifi didn t work so well,due to the water crises in gdl the toilet and faucet

wifi was very slow and non didn't work on the 5th floor

the free breakfast was good depending on who makes it

the parking lot was far away from the actual hotel and was locked all the

location, parking, restaurant

is really clean, i really love this minimalist design, the breakfast is great, the underground parking is a big

el wifi horrible

was weird, very insisting, kept insisting on getting the jeys of our vehicle, went home with our parking ticket

that means that buses are parking, loading, and unloading right outside your window at all hours

wifi worked very well

the common areas of the hotel are nice and clean. but the room service needs to improve.

the breakfast buffet was very good

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made

they also have a very nice restaurant with a breakfast buffet

breakfast, bit very strategic restaurant location on top of building - guest can view the town

restaraunt, laundry

it would be nice if the pool/gym had towels so that we did not need to bring our only bath towels to the pool

had to get the engineer to make the wifi work

room service took more than 40minutes when i requested a towel, menu of cocktails was in display

advertises bar that is on the rooftop, staff informed us bar is only open during special events big let down

there could be more options for breakfast.

location, good breakfast, helpful staff, clean room, wifi, tv

the breakfast was the same everyday.

the pool looked outdated even though they cleaned it

coffe does not taste the same with only sugar so no coffe for me with breakfast

to much noisy,no enough blankets, i m so sad to get that place not even a car parking has to find on the street

very cheap, it had ac, the wifi was good

we had free parking

lots of mold , parking is at other hotel a block away.

hot tub needs repair and parking is far from the hotel

only negative things are that the entrance to the parking lot is very steep and narrow also the elevators shake

location, right near the centre (but free secure parking, what a bonus

parking

wifi not working first night so they moved us to another hotel (brilliant, thank you)

good hotel, quite and clean. location is great as well. wifi is great

wifi, no laundry service, no breakfast

they also had inexpensive laundry service available

breakfast was delicious

wifi was spotty at best.

the room service was unexpected but welcomed

it is close to the airport and they shuttled us there at 4 am for only 150 pesos

i asked for the shuttle serviced when i arrived, but the lady forgot to schedule it.

the breakfast and service is wonderful.

breakfast was great.

really small rooms , and in inconvenient location for entrance . the breakfast was mediocre

laundry service was rather pricey (i think out-sourced), although very prompt

second, the laundry is very expensive

the hotel can only do your laundry once a week

laundry service (one large load) was expensive $55 usd, given the cost of other things in mexico

they also had complimentary valet parking

the shower pressure was perfect. i like the free water bottles. private parking garage.

wifi

they did room service everyday except the days we stayed in but did take out our trash and gave us

filthy room , the censored wifi, the very rude front desk, the finger trimmings all over the dresser,the plugged

good wifi connection

laundry price was ridiculously high and per item but luckily there s places nearby

no laundry service

good air conditioning and wifi

no room service

the gym was decent, but could use some different equipment

wifi slow/spotty sometimes.

friendly staff, wifi worked in room. shower had hot water.

nice and clean. the room service was great and very friendly.

wifi could be better another pair of blanckets its starting to get cold at night

breakfast - one of the best desayuno buffets i have enjoyed

wifi worked most of the time, but was spotty every once in a while; for a 4 star hotel, i expected

pool, breakfast, staff,location, price.

the desayuno/breakfast is muy bien/very good

the hotel is old but has a swimming pool, a gym and buffet breakfast

breakfast buffet was amazing

to management to consider changing hallway light bulbs to those softer lights used in the lobby bar of the hotel

very comfortable great view from our room. good parking

we sat in the lobby bar and played cards at night

bad part is we were advise they had a restaurant that serves breakfast till the last day of our stay, we had

hairdryer, water, tv, iron for your clothes, coffee maker and outside on 2nd floor ice machine, laundry room

the scary upstairs laundry room

booked online for a lower price therefore they gave us a room located next the stairwell, laundry room, and

my son needed to do some laundry and we were very happy to know there was a washer and dryer on the 6th floor

another good thing was they had a laundry room free for the guests to use , you just need to buy your own

maybe the laundry services should also work on weekends as they might be really necessary

out that the laundry was dry cleaning, so got a big bill for this, despite conversations about which temperature

the laundry service was excellent.

beautiful and clean pool

super cold pool

wifi will disconnect often

parking was helpful since you are in the center of the city

wifi

surrounding area was very vandalized (graffiti and boarded up) wifi was down and had been for a while

the pool was dirty, nothing like the picture, and does not even has a chair for you to sit

had a bad experience with their laundry service

the charge for our laundry seemed excessive. a shame there was no pool.

lack of laundry bags in the room and the apparent complexity of getting additional ones was, puzzling

room service was not available for some inexplicable reason; as in ordering in from the hotel

came on a work trip so we needed a great location and fast wifi and the doubletree had both of those things

very smal parking

parking

just parking to small

parking and no elevator

wifi wasn't available for the first couple of hours that i was there

the hotel does offer 24/7 room service, and other amenities, such as laundry service

kitchen staff hates there job especially the guys who attends you to order your food , the beds are

shower is weak. wifi also.

the only little thing that i will like to see to extend the little gym hours after 8 pm.

service was slow and there was no separate bar so it took a while to order a drink to take to the lobby