the pool was also disappointing, but glad you had one for a quick exercise dip

no wifi provided paid was extremely slow and very annoying.

the location was near alot of places,free breakfast was nice and offered alot of choices

pool was not very clean or well maintained. breakfast leaves something to be desired.

close to good restaurants and bar across the street

the view of the room was very bad and the pool needed to be cleaned.

went to irish bar across the street

the pool was nice and the maid's were amazing. very kind and professional

there's no breakfast and pool close too early

the kids really enjoyed the science museum

room service took much too long, half of the order was wrong, leftover stuff from previous guest in

hotel bar said online that it was open until midnight along with the hotel employee at checkin

my family really likes the gym which is very well equipped

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms

beautiful building and decor. great bed. the gym is fantastic and has a great view!

the room was spacious and clean. the laundry facility was also very nice.

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

no product in the laundry room to do

laundry machine took my money and did not work

no coins available with the reception staff to use at the laundry room

location was great. clean. friendly staff. having laundry was nice.

the bar was a nice social setting

comfi hotel, lots of value for money, lots of parking space, easy commute to the nearby city

kids were transported by decor and comfy beds

parking.

the hotel does not have a laundry service

laundry facilities here as well

comes in through the wood shutters no curtains, room service comes to clean before 8 am, bathroom mirror broke

it was pet friendly

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room

the wifi strength wasn't terribly great, it was on the sluggish side.

convenient location to syracuse university, easy parking, comfortable furnishings.

breakfast parking gym the bed was very comfortable

parking on site and good wifi service

large room, very quiet, bar and breakfast available. rooms bright and well appointed

complementary laundrymat

laundry was free, great since i needed it

we have four kids and we were all very comfortable

was hoping for a hot tub in pull area while the kids swim

man behind the breakfast counter making eggs was the highlight of the trip

there was only one laundry facility available

in the laundry room, there was no soap or dryer sheets in the vending machine

breakfast was very good

kids liked the board games in the lobby

kitchen sink faucet so loose it comes out of the sink

this tru hotel could modernize their laundry procedures imo

if you have kids with you, dont stay there

cleanliness and great breakfast

maintained hotel with free parking on site

breakfast was excellent. my kids loved the pancake maker.

had a laundrymat near by

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

complaints, but it would be nice if they had a laundry room

everything in hotel was very good. clean, comfortable and good wifi

hotel very new. had laundry facilities

the spa you couldn t turn the jets on

breakfast was great! everything was clean! staff was welcoming

they allowed us a late check in and sent a shuttle for us

and the little boxes they give when we were leaving the hotel were a big suprise for my kids

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

guest laundry facility was good and appreciated

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

laundry facility on the same floor as our room was very convenient

a little more survelliance over the breakfast area would've been helpful

also has a gym, laundry room, and convenience store for snacks

fireplace was an added bonus to a great room.

breakfast was excellent

everything was lovely and breakfast was the best we have had in a chain hotel.

beds were very comfy, the breakfast selection was excellent

i liked in my pet room there was a door to outside as well as a door to the hotel

very old, outdate, dirty, smelly hotel and rooms, and gym

very clean and pleasant staff. excellent breakfast

my kids and i were bitten by bed bugs.

snow parking lot not cleared but it was early

laundry facilities weren t working well.

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free laundry, breakfast and dinner

free laundry!

free self-service laundry right next to the fitness center

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

reasonable &simple (room, breakfast, wifi )

the price was not horrible and i was allowed two pets for 1 fee

price was great until they added the pet fee that i was not in their online information and i was never informed

the kitchen was updated and fully equipped to make meals

needed a few days away from the kids and this was just great

no room to sit down and eat breakfast. the coffee was horrible.

wonderful outdoor courtyard, full kitchen was a huge plus

parking was not as convenient

room service needed

free parking is a plus

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

also with other kids playing knock and run all night

good hot tub. nice pool for laps. ample parking for a sprawling hotel.

the pool and hot tub were nice for our kids.

the vanity part it wasnt very good and when u put the light on behind it at the little coffee bar it didnt help

my kids loved the indoor pool

the color of the pool water, it looked dirty

the location and pool.

no on-site laundry and peeling wall paper breakfast subpar

00pm was kinda rude when i only asked about if she could open the gym door because i left my stuff in there and

clean, big room, free full breakfast

the thicker curtains did not shut so the room was a little bright at night so to the lights in parking lot

the pool was great

beds comfy. fridge in room. wifi.

provided a nice selection of continental breakfast items

room was clean and bedrooms were nice and comfortable. good continental breakfast.

continental breakfast had a nice variety and the coffee was good

very good breakfast. location to airport was beneficial.

not maintained, did not even have quarters at the front desk for the laundry room

none of the amenities were available, ie restaurant, bar etc

it however the sofa bed mattress was so springy it was unable to be used so we had to have our kids sleep on

the free breakfast, happy hour, comfortable beds, spacious room with suite.

was closed, food on menu for room service was not what they had available

breakfast was good and we were able to do laundry which was a plus

very clean, new laundry room, coffee and tea day and night. the price.

well maintained, super clean. friendly staff and breakfast.

you have great facilities for a family stay with a swimming pool and other amenities and it's close to shopping

hot breakfast

laundry was coin operated only which required a trip to an atm down the road and exchange at the

i had a few un happy kids

the gym is a couple of treadmills in a tiny room

part of the reason we picked this hotel was for the pool for our kids

clean. good breakfast served early at 6:30am

specifically chose this hotel for the laundry facilities

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

staff very nice, the pool was amazing warm we had a blast

it was clean, close to the airport, breakfast was great, staff friendly, and room awesome.

laundry services were very helpful

they had a pay laundry

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

easy access to wifi, no hassle signing in

poor wifi

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

we love staying here because of the kitchenette, laundry facility and it s close to everything

i liked that the hotel has a laundry room!!

the laundry facilities and paper were free

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

large rooms, free laundry, full kitchen, nice breakfast

large rooms, quiet, free laundry, continental breakfast.

they have a laundry room on site and area to sit outside and cookout on their grill as well

the wifi works fantastic and you can do laundry and use a small gym

the pool wasn't available to use

unfortunately due to covid the pool and spa are limited and the restaurant as well

the bar closed at 8pm when we were told that they didnt close til 11pm

service at bar was excellent.

its not a place i would stay with kids again

the site says there is airport shuttle service but it does not say it only goes to 7 pm

pool times neighbors making too much noise

excessive pet fee compared to other hotels we stayed at on our trip

the breakfast and kitchen staff was excellent service

only thing that was not the best was the pool area

were no laundry facilities for tenants, and it was a bit pricey for not having a pool

no laundry that i could use myself, no pool (basketball court only)

- lack of guest laundry we are travelling for 4 weeks and expected to be able to was our 4 days use of clothes

breakfast was wonderful and it ran longer hours than most hotels so that guest can sleep in, check

clean, good rate, pet friendly, good breakfast, comfortable bed and pillows.

breakfast and laundry.

am traveling with a small pet

great breakfast selection, comfortable room

stopped to get out of a winter storm and when we woke up to leave our car had been plowed in the parking space

location was in the hidden part of the woods and it was too dark, coming in at night and the parking lot can

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

bed was comfy. wifi worked well. staff was very friendly.

no hot tub & pool

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

i loved the exercise & laundry room availability

the staff, breakfast and pool

clean, bed very comfortable, staff very friendly. excellent breakfast!

clean staff very friendly . liked pool and utilized fitness center

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

pool was good, great laundry facilities

very close to our kids home.

5 hours just bought milk and groceries for our suite because i was traveling with two kids (9 year old and 5

having laundry available to dry bathing suits rates high on our list.

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and

clean and location and breakfast

the breakfast was wonderful & staff was very helpful and friendly!

clean, indoor pool, breakfast.

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

location was ideal and pet friendly!

this was one of the beautiful bed and breakfasts we have stayed in

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

the snacks and breakfast was great

not provided as agreed with reception gas, electricity and water switches/valves are worn out no laundry service

preordered room service for a specific time and it arrived 30 minutes late

waiters, bartenders, and room service were sll great

was fabulous and the spa an added treat

your elegant grandmother's style, plush pillows and drapes, pretty rugs, spa quality toiletries, fireplace in