i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

the pool room was a little noisy with other people on it but that is my only complaint.

clean staff very friendly . liked pool and utilized fitness center

wifi was slow

the rooms were spacious and clean. modern and updated. even gave usa late check out.

the breakfast and kitchen staff was excellent service

the room was so nice,we had a suite, so there was a full kitchen with a dishwasher and garbage disposal, full

breakfast was great

pool closes at 6

spa and the clean rooms

coffee and cookies and the gym because you need a gym when you eat cookies :)

didn t like that i didn t get to check out the pool

the pool was closed for renovations during our stay ud83dude29

its not a place i would stay with kids again

not maintained, did not even have quarters at the front desk for the laundry room

is very friendly, ficility was very clean, breakfast was good, and setting was nice and quite

room service forgot about our order, but eventually remembered and brought us the food and was very

we loved the happy hour and the size of our room and the kids loved the pool!

lots of kids running around playing on the elevators but i was a kid once so i understand.

they had a pay laundry

laundry services were very helpful

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

the wifi was slowly.

the wifi was strong so i was able to get a lot of work done that night during my stay

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

free laundry if you bring soap

the wifi works fantastic and you can do laundry and use a small gym

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

they have a laundry room on site and area to sit outside and cookout on their grill as well

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

specifically chose this hotel for the laundry facilities

location, offered breakfast, swimming pool and gym access

wifi didn t work too

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

laundry room for guest use

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

we love staying here because of the kitchenette, laundry facility and it s close to everything

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

the pool wasn't open ud83dude2dud83dude2dud83dude2d

pool and spa were very clean

pool and sauna not available due to covid guidelines

liked the pool for the kids, room was clean and comfortable

we couldn’t get in the pool because it was dirty, and they had a baseball team there and the kids were going

breakfast was good and we were able to do laundry which was a plus

very clean, new laundry room, coffee and tea day and night. the price.

they accommodated our request for a suite by the pool and the room was quiet

staff was excellent breakfast was just perfect overall great stay

well maintained, super clean. friendly staff and breakfast.

i also like that it is pet friendly (although they charge $100 for pets which i didn t see when booking)

there is no swimming pool

only thing that i would say is that i wish the breakfast was available for an hour longer; it is difficult with

all of the above and the convenience of the kitchen.

greatly enjoyed the fireplace in our room

laundry was coin operated only which required a trip to an atm down the road and exchange at the

very comfy beds. easy and convenient parking. ideal for families.

sufficient parking, hotel entry is strictly provided for hotel guests automatic doors are installed

breakfast was quite good for this type of hotel. own parking. large rooms.

overall accommodations were excellent and pleanty to eat for breakfast.

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

had hair in the floor, no microwave, wifi barely worked, no channel guide for tv

the noise in the hallways of kids running up and down

the only thing that was a bit disappointing was the load of garbage that was all over the parking lot and the

poor breakfast, dirty and hardly working bathroom, dirty fridge, crumbs of something on the

so convenient to the syracuse airport and the shuttle made it perfect

very good breakfast. location to airport was beneficial.

and i love that it is pet friendly

breakfast items on thursday were not fresh,[fruit] oj was a gallon jug that you pour from, it was

renovations were very nice. gym facility is a plus.

was nice having a restraunt and bar on the property

pool and hot tub food was good

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

room service needed

de-icer down to prevent other falls, man put a couple of hand fulls under portacal and none in parking lot around

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

this as a quick stop for the kids to sleep the night

like that they were pet friendly

lots of litter and trash arpund the parking lot in areas that should have been convenient to walk pets

hotel very new. had laundry facilities

property, really high ceilings in reception , good parking

easy parking and the room was cozy and clean

parking was ample

there also was no gym

also has a gym, laundry room, and convenience store for snacks

location. gym

i appreciate pet-friendly facilities and have used them with my dogs, i think you should keep some rooms

after breakfast we sat by the large fireplace in the common area and enjoyed more coffee and another pastry

ceilings at the center of the space composed of checking in, seating area, eating space and a fireplace

there was only one laundry facility available

in the laundry room, there was no soap or dryer sheets in the vending machine

the pool was clean and my kids loved it

breakfast was very good

they offered kids eat free with adult purchase in the hotel restaurant

laundry facility on the same floor as our room was very convenient

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

guest laundry facility was good and appreciated

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

at the front desk was very accommodating when me and my daughter arrived due to the need for early check in

complaints, but it would be nice if they had a laundry room

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

had a laundrymat near by

very handy to the airport, appreciate the shuttle

this tru hotel could modernize their laundry procedures imo

nice tv with hbo, good wifi internet

and big, breakfast typical us hotel, staff very good, location very convenient, big parking, gym very good,

only problem was with the shuttle service, when you go on line you get reservations not the hotel lobby

very clean and big, breakfast typical us hotel, staff very good, location very convenient, big parking, gym very

no on-site laundry and peeling wall paper breakfast subpar

the room was clean and comfortable. the breakfast was excellent with many options!

free parking and wi-fi

awesome breakfast and perfect location for what we came to town for

service was very friendly and professional. wifi signal was strong and internet was flying

free laundry, breakfast and dinner

laundry facilities weren t working well.

free laundry!

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free self-service laundry right next to the fitness center

having laundry available to dry bathing suits rates high on our list.

the wifi didn't work for us at all

we loved the location, the pool and staff!

clean, indoor pool, breakfast.

close nice eatery s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids loved the

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could

a fridge/freezer, toaster, microwave, sink with garbage disposal, stove top, dishwasher and some kitchen utensils

laundry was free, great since i needed it

complementary laundrymat

602 was covered in white pet hair

was hoping for a hot tub in pull area while the kids swim

wifi very poor and tv don;t have spanish channels

location was great. clean. friendly staff. having laundry was nice.

fitness room came in handy. comfy bed. pet treats in lobby were great.

only thing is the parking arrangements

the gym was very handy also and free parking is always a plus

slow, only 1 staff member and lots of college kids checking in together

laundry facilities here as well

the hotel does not have a laundry service

made the reservation and included our pet in the reservation and there was no mention of a fee

we even had the fire alarm go off which was later discovered to be from pot smoking kids

free shuttle to airport, train station

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

no product in the laundry room to do

the room was spacious and clean. the laundry facility was also very nice.

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

laundry machine took my money and did not work

great addition with the bar and food

free parking and wifi

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

free parking and wifi

breakfast bar with nice selection of food

pool was ok for a short cooling

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

the pool was also disappointing, but glad you had one for a quick exercise dip

good value, spacious rooms, good enough breakfast, excellent central location.

i had a fantastic view along with having a stocked kitchen with all the cook ware

bar was awful

good location staff very great the pool absolutely perfect

onsite pool is a bonus

the pool was great for the kids, location to our event was great

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

never heard of a hotel where wifi is not free

whene we ask from room service by telephone we didnt get response

room was lovely, staff were fantastic and the bar downstairs also fantastic

room service was excellent

(they do need to get a couple more bar options for the cable machine, for lat pull downs for instance

breakfast and laundry.

pet friendly

great clean rooms and awesome hot tub and pool

told there was a hot tub or spa there wasn't asked staff to just make the beds to give us fresh towels they did

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance

it is very near the highway and has gym, laundry, ice machines

this place also includes a gym, laundry facilities and free breakfast

eggs were horribly salty only did breakfast 1 morning

mgmt was helpful and tried to empathic to my poor wifi concern/comment and even offered to help find another

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

were no laundry facilities for tenants, and it was a bit pricey for not having a pool

- lack of guest laundry we are travelling for 4 weeks and expected to be able to was our 4 days use of clothes

no laundry that i could use myself, no pool (basketball court only)

clean rooms, lovely breakfast, free coffee all day at reception, basketball court for the kids

no turkey or beef products for breakfast