more washing machines and dryers required in the guest laundry.

laundry room was very dirty, the windows didn t have screens and there were mosquitoes

there was no laundry service available

laundry room in basement for guests was a bonus

a pool for the kids would have been nice

glad to have my own washer and dryer and not have to go outside to do laundry

facility comfort bed kitchen

comfortable, well equipped kitchen, easy access to ski lifts, accommodating staff, easy parking, hot tubs, spa

the pool area was smaller than it looks in pictures but was clean and a decent enough size to have fun

kitchen crockery was message and unsatisfactory

no apology, just given an excuse about the laundry not being done - had to ask for towels again on saturday

no laundry facilities

spa area is indoor in basement. hotel only. no kitchenettes. no refund policy.

do with a few more restaurants in the village as choice of cuisine ie bar food got very repetitive over the 10

no gym and pool

great toiletries, bathropes, laundry room, ice machine and etc

excellent location and the room had a great view of the mountain. laundry facilities were great.

laundry and dryer were broken -lots of deferred maintenance, most of the trimmings were worn or

the spa area was not fully open

the golf course is excellent, if a little expensive

we ordered room service but there was only a desk, not a table, in our room.

driving 5 hours to a spa to find out hot tub is under repair amd pool is closed

loved the steam room, the warm pool and the hot tub

the room was good special with a dog,loved the spa etc, little things like cookies for the dog

room/pet room exceptional and own access to outdoors which is such a plus

of doing laundry was somewhat unreasonable and the laundry room was not maintained

all night long the laundry staff next door were extremely noisy, therefore i left the facility at 3:30am

comfortable, good facilities, nice shower and a laundry, all for a very good price

great place to stay overnight clean good value for the money laundry! nice staff

also, there was supposed to be a laundry at the motel, but i couldn't find it on my own and the owner told me

homeless use the laundry facilities

wifi wasn't working

wifi worked well

the wifi had some guts and worked for me, although the place was not packed with travelers at the time

building, friendly staff, easy check in process, professional staff, wifi was fast, tv had lots channels,

she also brought towels fresh from the laundry as the room had just recently been vacated and cleaned but not

good to be able to use laundry

visitor laundry wasn t available

used the laundry facilities which could be updated but did the job didn't use the hot tub

also the room was right beside the laundry which was super noisy

very handy to have the laundry room

we washed and dried our laundry for $7 which is cheaper than some other places on this trip

i also went searching for a garbage can outside and ended up in the laundry room

the laundry was broken , first hotel in the world where they don t provide tea in the room

could have been a change machine for laundry

cleaning crew outside room in morning (cleaning storage/laundry same area) could have conversations elsewhere

to park, friendly helpful staff, there is a laundry for clients, the restaurant is riiiight there

there is a park just next to the hotel, and it's very good to kids. we enjoy it very much.

parking right outside the rooms so that's convenient

place is fantastic and it is great they are pet friendly

the room space was good we stay 4 days so laundry was useful

nice room clean laundry facilities

to laundry room was proped open when i checked it out during the day

laundry facilities as well

nothing was too much trouble from assisting with change for the laundry, information on where to eat, printing

location was central great gym, pool and hot tub excellent in hotel cafe

kids loved their kid's menu and i particularly enjoyed the local kamloops red

the bar at the pool

felt room service was a bit of a letdown

nice hotel with nice pool, hot tub and gym

bed was comfortable, staff helpful and breakfast ok. laundry onsite was a bonus.

in room 201 which was rather noisy from about 5am when the cleaning staff started wheeling the laundry bins up

was only 1 washer (max load size medium) and 1 dryer as the laundry facility

clean room right downtown with walking access to restaurants and laundry

laundry facilities were hard to find but pretty quick and efficient

sized rooms & bed & amenities, and the laundry service

the room, the pool, the decor, general facilities, location

gym space was large and clean

wifi is not that great that my kids had to ask me to open my mobile hotspot so they can share with

the room was fabulous with a kitchen lounge area and a separate bedroom

the receptionist gave us a room immediately although we arrived early and told us where to go for laundry

good parking space.

had to pick up room service

i booked this specifically because it was pet friendly - but it never gave me a spot to select i was bringing

i was informed that there is an elevator, pet free rooms on the 4th floor and up as the first 3 floors were

be great to have a guest laundry available for travelers

were pleasantly surprised by the breakfast offering

it so that we didn't have to worry about anything, only thing that didn't help was that their wifi was shaw,

the kitchen facilities were horrendous too

stinky carpet, loud air-con, low wifi.

not having the beds made and the garbage and laundry taken without having to request it be done

shuttle to the airport, no laundry service, room was surface clean but upon corner inspection they're were areas

we enjoyed by swimming pool and hot tub

lots of extra cost when ordering room service and very long wait time

wifi signal

we also used the guest laundry which was convenient on a long trip

we did a load of laundry

room, the location, restaurant next to property, the front desk staff very friendly, secure parking and pool

there is no breakfast but it has a very decent restaurant on the site

free wifi was not good bar music

young indian girl in the office showed me to the laundry and washing machine in the laundry to use i discovered

free laundry!

checkout after staying a week when the place was empty , staff unhappy and unfriendly , said had laundry services

not comfy, dangerous to kids

we got no wifi password so i called the front desk and the lady rudely asserted that she gave me paper with

every is good but i try to do my laundry the dry machine is not working

wanted to do laundry because they had it on site, but there was no bank machine on site

view from the room was beautiful and facility has a laundry

the laundry area was so hot! perhaps leave the door open to get some cool air in there!

laundry room great but the machine was out of order our room was at the front of the hotel and was

guest laundry, size of room, staff

clean and very welcoming of our pets. hot breakfast was a nice touch.

have to walk them around the parking lot for morning and before bed etc pee

gym and swimming pool area was great

it was a wonderful pet friendly property

wonderful having access to laundry facilities

on site laundry facilities

the facility had laundry, usable

and we were able to do our laundry

the laundry room is good

the bed linen had holes and housekeeping told us it was from laundry machines

gym equipment broken and basically unusable

there was an ensuite kitchen in our room, but no dishes or cutlery

requested pet friendly room. they do not allow pets. waste of my time

two bedrooms and mini kitchen included

laundry is a funny one, they advertise that they have it but they don t really, you can get your

were told by one staff member we could do laundry at 6pm, and when we went back at 6 a diff staff member told

chose it as has a laundry room as well but it was out of order from last week i think facilities like this are

clean, staff were great, rooms were great and we could do laundry for $6 so we were very happy.

clean room, helpful front staff. pool, hot tub and laundry on site

parking is a bit tight but well set up

access to the building from the parking lot was not great

no breakfast and the pool was cold but it is winter, so that probably is why

great location, pet friendly, and nice, newly renovated rooms.

pool area was great for kids they loved the slide

good facilities such as pool , fitness room and laundry

laundry facilities

location was excellent, free parking, staff were very helpful, spa, pool, gym and laundry were all excellent

i also used the gym and laundry facilities this time around

facilities were great, guest laundry, easy breakfast (which was a bonus)

hotel with everything you want - inside pool, great guest laundry, several restaurants and great breakfast offers

they also have a slide for kids and we saw lots of happy faces there :) hotel doesnt have breakfast yet but it

parking in front of the building was limited

the kids enjoyed the pool and the waterslide

was on ground floor close to pool and parking lot

laundry

she was trying to do everything (laundry, etc) while managing the front desk

on ground floor room was across corridor to men s washroom and maids laundry room with open door

the room was big has a kitchen which was nice. staff was very friendly.

good price, really nice hotel with pool and good breakfast

room was close to the laundry room which was pretty noisy at night but that is out of any one s

lots of parking

didn't like that only valet parking is available, which for rental cars may be an issue as only those in the

on-site restaurant had yummy food but difficult to get room service

quiet for sleeping kids, room service was nice to have after a long day. very tasty.

not enough hot beverages have to pay for laundry facilities

toxic laundry smell. sheets etc wreaked of chemicals.

a comfortable bed helpful and considerate staff great breakfast ideal location inexpensive guest laundry

it had a guest laundry and several restaurants within walking distance

information, shared about the facility location of the pool, laundry, and room where, and how to get there

i understand the conservation policy and the reduction of laundry / towel services

noise extremely limited laundry facilities for a property that large no change available for laundry poor quality

comfortable bed, great hot tub after a long drive. laundry facilities

new hotel. very nice. guest laundry available. restaurants nearby.

laundry in hotel is a big plus

i wish they had laundry facilities.

no laundry facilities.

kids running around the halls yelling

new hotel, clean room. good location. pet friendly

2 months earlier despite contacting the hotel to confirm that the room we booked needed to be a pet friendly