shuttle to the airport, no laundry service, room was surface clean but upon corner inspection they're were areas

not having the beds made and the garbage and laundry taken without having to request it be done

pool was awesome

liked that they allowed pets at the property however it is definitely not a pet friendly area

couldn t use the wifi for checking business emails etc as it was not secure

laundry facilities are available, and the location is downtown with lots of shops and restaurants

wasn t good, the room stunk, our room shook because of laundry or something, our toilet was hardly anchored

was only 1 washer (max load size medium) and 1 dryer as the laundry facility

trolleys and bins for housekeeping and laundry were kept in the hallway (right beside my door) overnight- they

paid parking. more laundry machines would have been nice. bed was saggy, but still comfortable.

enjoyed using the gym too

kids loved their kid's menu and i particularly enjoyed the local kamloops red

nice hotel with nice pool, hot tub and gym

the seating around the pool was sociable and made the pool deck fun for adults while kids played

felt room service was a bit of a letdown

be great to have a guest laundry available for travelers

breakfast was very good, friendly stuff very good location, close to all attractions

the location was central, easy to find, although parking was a little tight for our large vehicle but it was

in the bathroom area there was a full kitchen stove

parking is difficult for a small moving truck and trailer

the receptionist gave us a room immediately although we arrived early and told us where to go for laundry

unfortunately the door to the street/ parking lot seemed to be unlocked (it was a different sort of lock system

the wifi didn t work

parking wasn't the greatest.

stairs, and parking places for those with mobility issues, ( handicap)

sized rooms & bed & amenities, and the laundry service

we also loved that you supplied robes for us to put on over our bathing suits to hit the pool & jacuzzi

it was close to the hotel pool and gym, but really quiet

weird parking

didn t expect to have a full kitchen and loving room but that was a great bonus

the room space was good we stay 4 days so laundry was useful

to laundry room was proped open when i checked it out during the day

laundry facilities as well

nice room clean laundry facilities

great to have a question laundry

cleaning crew outside room in morning (cleaning storage/laundry same area) could have conversations elsewhere

to park, friendly helpful staff, there is a laundry for clients, the restaurant is riiiight there

the pool n hot tub for family to enjoy.and a park across street for kids

restaurant is dated and the atmosphere from the kitchen staff and new hire was unprofessional.

room has full kitchen

young indian girl in the office showed me to the laundry and washing machine in the laundry to use i discovered

free laundry!

checkout after staying a week when the place was empty , staff unhappy and unfriendly , said had laundry services

pet friendly, comfortable bed, decent sized clean room

it was good value for the money, had decent wifi and beds were comfy

view from the room was beautiful and facility has a laundry

every is good but i try to do my laundry the dry machine is not working

laundry room great but the machine was out of order our room was at the front of the hotel and was

the laundry area was so hot! perhaps leave the door open to get some cool air in there!

wanted to do laundry because they had it on site, but there was no bank machine on site

guest laundry, size of room, staff

i m impressed how the hotel dealt with serving breakfast amid covid restrictions

the complimentary breakfast varies each morning and there is something for everyone

clean and large room. check in and check out was easy. wifi connection worked well.

nice gym, good breakfast! comfy beds. staff great. loved the expression coffee machine!

i also went searching for a garbage can outside and ended up in the laundry room

we washed and dried our laundry for $7 which is cheaper than some other places on this trip

they said they didn't have enough as they were in the laundry

very handy to have the laundry room

sent my laundry in because they said they would do it, got it back 2 days later still dirty

the facility had laundry, usable

and we were able to do our laundry

wonderful having access to laundry facilities

the laundry room is good

on site laundry facilities

the bed linen had holes and housekeeping told us it was from laundry machines

you have to pay to rent a kitchen pack. for the price, some basics provided would be useful.

could not connect to wifi -staff could not help - it did not respond

telephone didn't work and wifi failed a lot of times

it was great for kids with a games room on the same corridor and a big kitchen

laundry a perk for sports uniforms

laundry room had a bad odour to it.

she also brought towels fresh from the laundry as the room had just recently been vacated and cleaned but not

good to be able to use laundry

used the laundry facilities which could be updated but did the job didn't use the hot tub

homeless use the laundry facilities

wifi did not work and tv only had 2 channels news and porno ;(

the wifi had some guts and worked for me, although the place was not packed with travelers at the time

building, friendly staff, easy check in process, professional staff, wifi was fast, tv had lots channels,

or no wifi in the room i had

we also used the guest laundry which was convenient on a long trip

we did a load of laundry

free wifi was not good bar music

coffee bar and white spot

free wifi was not good bar music

laundry is a funny one, they advertise that they have it but they don t really, you can get your

clean, staff were great, rooms were great and we could do laundry for $6 so we were very happy.

pool, hot tub and laundry all closed fairly early. not able to use them.

laundry facilities

clean room, helpful front staff. pool, hot tub and laundry on site

good facilities such as pool , fitness room and laundry

i also used the gym and laundry facilities this time around

they had very easy laundry facilities and the lady at the front desk was incredibly helpful and friendly with

laundry facilities

facilities were great, guest laundry, easy breakfast (which was a bonus)

there was an extreme shortage of towels parking was difficult in evening

pool was pretty gross

would be great if there were more green space near by since it is pet-friendly, for bathroom breaks

the bathroom was clean except for the soap dish by the sink, it had a used mushy bar of soap in it

it was super family friendly, the kids loved the pool and slide especially.

hotel with everything you want - inside pool, great guest laundry, several restaurants and great breakfast offers

several restaurants and great breakfast offers and coffee plus snack bar with plenty of free parking

clean- pool-water slide

parking limited and only 2 handicapped spots

big snow fall hit and parking lot did not get ploughed in timely manner

she was trying to do everything (laundry, etc) while managing the front desk

on ground floor room was across corridor to men s washroom and maids laundry room with open door

laundry

wifi didn't work in the rooms

continental style breakfast included with a waffle making machine

room was close to the laundry room which was pretty noisy at night but that is out of any one s

clean, friendly staff, pool was great for the kids, restaurant had great food and friendly staff

the pool hot tub and gym were a great advantage. everything i needed was close

great room service. great food.

i used the gym both days i was there

it had a guest laundry and several restaurants within walking distance

not enough hot beverages have to pay for laundry facilities

room was right by the laundry room, which was very noisy

information, shared about the facility location of the pool, laundry, and room where, and how to get there

a comfortable bed helpful and considerate staff great breakfast ideal location inexpensive guest laundry

laundry in hotel is a big plus

noise extremely limited laundry facilities for a property that large no change available for laundry poor quality

new hotel. very nice. guest laundry available. restaurants nearby.

comfortable bed, great hot tub after a long drive. laundry facilities

i understand the conservation policy and the reduction of laundry / towel services

i wish they had laundry facilities.

no laundry facilities.

when we checked in our room was switched to a pet friendly room as they didn t give us one in the first place

plenty of parking

kids running around the halls yelling

great place to stay overnight clean good value for the money laundry! nice staff

there is a water and ice machine by the office and a laundry room for those who need it

laundry facilities on the premises

all night long the laundry staff next door were extremely noisy, therefore i left the facility at 3:30am

comfortable, good facilities, nice shower and a laundry, all for a very good price