poor customer service. poorly kept facility. most machines (laundry, ice machine) were broken.

room service was excellent

step of really nice place was clean parking was adequate what i needed

lots of parking

parking lot was small

pool is closed

staff were very friendly, lots of smiles. location was great. laundry facilities.

onsite laundry machines

the room was comfortable and beautiful, the pool, the lobby. the property is perfect!

we liked the ample parking, outdoor games, and closeness of restaurants, groceries, and gas stations

breakfast, rooms were new and clean. nice layout. pool was quiet. the area wasn't overcrowded.

booked the marriott residence inn to escape hurricane irma because it's a pet friendly hotel and a new build (

was very comfortable, parking was plentiful and covered

sofa bed for my kids was horrible

there was a dog next door that barked and woke up my kids multiple times throughout the night.

location, rooms, breakfast

gym was a little old

nona free of charge, excellent hot coffee and breakfast, beautiful clean room and free covered parking

the outside seating area faced a parking ramp

very private. we had the whole pool for ourselves.

bed was a little too high, shower stall needs another grab bar near shower head.

modern, luxurious, comfortable beds, friendly staff, heated pool, walking distance to good dining options, free

food and drink and room service far to expensive

the maintenance staff at the pool were very rude as they were putting sunbeds back!

the amazing decor, entertainment, technology, pool, parking convenience and pleasant staff

room service is very lacking

the outdoor areas are also pleasant - we enjoyed a quieter time sitting near the pool

excellent location. staff very helpful. good gym. warm and colourful decor. .

charge for pet stay was not disclosed online

always clean. easy parking. convivial staff

but the gym was the

they had a laundry in the premises also the deck with the grill .

the laundry facilities were convenient and the laundry room was clean

free laundry facilities were a bonus

while i didn't feel as though the staff would walk away with more than dirty laundry while tending to my room

laundry some machines didnt work and gym needs attention it looks like nobody did maintenance to

the laundry facilities were terrible

laundry was not working, so i couldn't get my workout clothes cleaned

laundry washer didn't work first time but technician resolved it.

24hr airport shuttle needed, especially being so close to mco

parking , rooms and the staff

the rooms are cleans the pool was little but perfect and laundry room amazing

s old and rundown the pool or laundry could not be used

laundry facilities on

ice machine and laundry room close early, weird people walking around crazy .

pricey for lack of basics stuff like ice machine, operational laundry room, limited housekeeping, dirty grounds

then having ice machine in the laundry room lights under the stairs

i was able to wash my laundry there. able to park in front of door. breakfast was ok

the laundry was horrible doesn t work

laundry out of service, broken bathtub

no ice machine working ants run amok in laundry room

loved the strength of the wifi

i enjoyed the comp late checkout and the staff was friendly and accomodated me with early check in which i

the entire suite and they only unlocked 1 side not both for about 30 mins while trying to put the kids to bed

great service, room was very nice and up to date. room service was great.

pretty good gym

very comfortable beds coin operated laundry

laundry was

the pool and gym were

breakfast, cooked to order, was great

the pool was the perfect temp

the laundry was disgusting and very dirty, almost everything out of order

laundry facilities are not available

laundry facilities need to be updated

laundry was not working

out, pool not accessible, and maintenance people policing the area who live on site placing their laundry on

great pool with lazy river

kitchen restaurant at jw was great for dinner option

the room, the facilities, the bed, the complimentary chocolate, the food, the spa facilities, the pool, the guys

pool location early check in shuttle

staff was constantly walking property, especially around pool, to ensure clean environment and pick up anything

- location, cleanliness, free breakfast was very good and staff were very friendly and helpful

the breakfast and pool

the rooms were fantastic and the pool my kids loved it. worth the miney.

the pool and rooms was awesome

pool area needed picking up, many towels, items, empty containers around

the laundry room only had two washers and 2 dryers, which took forever to do 4 loads for a family of 6

location laundry room swimming pool

outside of the breakfast, there was a pool, fitness room with a scale, laundry room and access to purchase

dryers in the hotel didn't dry cloth in high heat even in small loads of laundry.

coin laundry was convenient

location, staff, laundry room, free breakfast, cleanliness, beautiful pools, everything was just gorgeous

hotel was clean and i used the laundry facilities

was convenient that there was a little tiki bar by the

a surprise to me but also a pleasant surprise as i was unaware of the activities there for the kids and would

i will definitely stay here again when travelling with kids

we can cooked our own food & do laundry

we go to walk down the stairs the following morning to goto breakfast, housekeeping was doing laundry and had

no need to pay for laundry service because there is a washer and dryer in your room

back with my husband and three daughters would stay again and recomend didn't bring any dirty laundry home that

in room laundry was great

the guess laundry only thing i could think off we stay in florida for over a week so eventually i did need to

the amenities are nice, gym, laundry room and separate pool and lazy susan even though i didn't get to use them

were very noisy in laundry room when doing their laundry and door to pool area also was right by our room

the location was great and the laundry facility was an extra bonus

great laundry room, friendly and helpful staff and can print boarding passes in business room for free

i was able to buy laundry detergent and snacks at the lobby

clean towels, amenities, garbage bags, laundry bags

laundry machine was not working for few days

the location is good, the fitting and laundry the room was convenient

access to a laundry room

laundry service needs to improve a little bit.

love this hotel but they need to get their ice machines working and provide more guest laundry machines & areas

wifi in the room is not free, and was charged to the room

seth in the kitchen was great waiter! we ate there twice!

the staff was very friendly. the pool area was awesome. the kids loved the lazy river.

went back to room and ordered room service

far it was from the parks without continuous shuttles going

great rooms. the restaurant is wonderful. brilliant kids club.

bar downstairs with pool and shuffleboard could benefit from a scotch list

and plenty to do in area; golf, tennis, kayaks, mountain bike trail,

you can do your own laundry as they have a laundry room so you dont have to pay hight laundry prices

pool was overcrowded by the barbershop competition & my kids couldn't enjoy the pool

we used the pool, gym and the restaurant during our 4 days stay and we enjoyed the facilities

three kids crammed together in a queen

great location for the airport, pool and gym are really nice. good having netflix in the room

washer and dryer in the room saved me from doing all that laundry when we got home

our room included a laundry which was

we were there for 4 nights and with no housekeeping due to having own laundry, the bin was soon full and no

everything the location,patio,laundry, bathrooms. i was in aw.

the suite! elevators, take-out, jacuzzis, laundry in room, arcade!

close to the airport, nice area, has self laundry

was rude(front desk and coffee bar),amenities that were advertised were not available,vending & laundry services

airlines delayed out flight overnight with no notice or voucher and 4 kids in tow

the king suite had a separate area for the kids

pool wasn't clean enough, not big enough didn't like the plastic divider to the inside part of the

laundry facilities were not working but no sign said that

good location for us, pool, laundry, easy parking.

pool, laundry and location were ideal

there is no way to get the coins to do the laundry

i did a load of laundry and the dryer didn't work

use another waffle maker the line was super long ) laundry room expensive compared to others hotels

i enjoyed the breakfast, pool, and laundry

people were friendly, i was able to do my laundry, the hotel was quiet.

at some point during our stay housekeeping did come in and clean up the room for us, used laundry facilities

staff, super comfy beds, close to the airport, huge room, facilities were great - laundry, computers/printer,

no water cup in room. no laundry bag in room. otherwise terrific.

staff, convenient airport shuttle, nice breakfast, outdoor swimming pool - it was a great experience and i would

staff, convenient airport shuttle, nice breakfast, outdoor swimming pool - it was a great experience and i would

i noticed the gym, and it looked well maintained

also have an airport shuttle

we wanted to use their laundry facilities, which also wasn t complimentary, and they couldn t even give us

i don t know if it was the laundry detergent but we weren t in the same

felt unsafe with people smoking all over the place including within the laundry room

were bugs on the floor, the laundry was dirty, stains on the sheets and bed cover, the air conditioning unit

guest laundry

there is also a laundry, so i think it is ideal for long-term stays

there is also a laundry room on the property

clean & comfortable rooms, allowed late check out

the gym was cool

paying $5 a day for parking is ridiculous.

laundry i believe was free you just have to have your own detergent which they sell also

microwave in the room, location not the greatest, laundry was inconvenient-not only was it not free like other

considering we were coming back from a nightmare cruise, on site laundry was a blessing

the rate, clean all , friendly staff , the room view , comfortable, and quiet , shuttle service.

10 minutes drive to the airport, parking lot free of charge available, relatively big pool and gym

location, convenience of a kitchen, great and friendly staff, complimentary laundry facilities.

it was also very nice to be able to return home from our trip with clean laundry

was very clean and they had everything you needed including laundry room on your floor which was fantastic and

food and drinks at night. free laundry

free laundry physicality and a wonderful selection of complimentary breakfast selections and very clean

the only down was no laundry services.

i did not get a chance to use it but the little gym was adorable

having a small bar with an outside patio was a nice feature

like to have a breakfast buffet

shuttle to airport was on time and helpful

no qtr machine in the laundry room had to go down to the front desk for change

only complaint is that the breakfast was not hot (some items actually cold)

we overall enjoyed the outdoor pool and the breakfast included in the price

the location was great for my visit, i ate out , use the kitchen, i felt at home.

our kids enjoyed the breakfast

guest laundry was a nice touch.

don't have an area by laundry room or in laundry room to get laundry soap

the amenities-pool, fitness room, laundry room, lounge bar, parking and excellent breakfast

loved the staff s professionalism, how clean it was, it smelled fantastic, their laundry was good priced,

the hotel had a very clean laundry room with a large number of coin operated washers and dryers on the third

room too close to laundry

there is a laundry room is on the floor that s convenient

no breakfast and they make u pay for it alone with the hotel feees

wifi was pretty good and staff very nice

breakfast was good. nice sized swimming pool.

you can do laundry on site

close to airport, free parking, bed was good, gym was good.

they were very detailed and wanted to offer me a free pool pass but i saw the convention room first

pool could close earlier

later that night, as we wrapped up celebrating my friend's birthday, i ordered room service, cheesecake, for

the laundry room was too small and needs ventilation

the laundry facilities were a little old; ice machine was not on every floor.

guest laundry

laundry machine is new, but doesn't wash/dry well

the guest laundry.

no laundry

laundry room only has one washer and one dryer

they had a great laundry system for guest at the 3rd floor that was pretty cool

i thought it was great that there was guest laundry.

don't even bother with the laundry there, i had been travelling for over a week prior and thought this would

hot breakfast, laundry pool

charged me $20 to use the laundry facilities 30 before check in even tho a room was not needed

there was a laundry room

didnt have juice for breakfast for 2 days the machine was out of order on the 3rd day

the gym was dirty and there wasn't enough space or gym accessories

as it s an open concept and heat rises and there was no ac up there as we did a few loads of laundry

your dryer in the facilities didn't work. couldn't do any laundry. bummed us out.

good size room and bath.....coffee.....wifi.

late /early morning airport shuttle. easy check in

airport shuttle runs every half an hour for free

the guest laundry was a great extra

we were able to park our car at the hotel & shuttle to the

we didn t get to use the pool but had a little patio over looking it and it looked really nice

calling for the shuttle, staff was not prepared and redirected me 3 times

the location was great and the snack bar that was available 24 hrs in the lobby.

phone or laundry until we asked ( phone was faulty ) hot and cold water ( faucets were opposite to the

floor overlooking the pool, laundry room, elevator, free coffee 24 hr

& screaming extremely loud in the jacuzzi and the hotel rear area, phone didn't work, locked laundry room (no

never give enough towels for everyone staying with me, laundry mat stinks like dead mouse.

seemed safe. nice breakfast though didn't use much. good laundry facility

kitchen was great and plenty of supplies were included such as laundry soap and coffee and towels etc

room pool laundry clean

the free laundry was the best

pool facility. laundry. relax environment.

nice touch having free laundry facilities

the coin-operated laundry was useful

had on site laundry and the complementary happy hour

to airport, suited us great breakfast was fabulous, room was great size for our group of 5, great laundry

beautiful bar and delicious food

room was great for a family of two adults and three kids, booked in advance so got a good discount

having access to laundry facilities.

and they would not offer any laundry detergent even though it said they have some at front

guest laundry

desk did not have quarters for laundry facilities and had to walk to neighboring hotel to purchase laundry soap

the breakfast was nice

and a laundry room

the laundry was closed off the whole time as well as the work out room we had to pay for parking

broken elevator. slow elevator. broken laundry room

it also looks like there was no laundry room for guests to use (or maybe it wasn't made aware to us, although

amenities of the hotel, laundry, fitness room, and pool