pool is large for a hotel of this type and is immaculate

the hotel is easy to find, spacious, clean and plentiful parking

parking, too manny busses and trailers

great breakfast and very clean and friendly staff.

close walmart , restaurants, bar, fitness

comfortable bed, nice shower, free laundry room, and great customer service.

the best hotel gym i have ever seen.

everything from the pool to the bar staff! it was a great stay!

amazing pool and water park. super clean room.

golf courses were amazing

cost of laundry facilities which were included with the room rate during our last stay (2019) are no longer

there were 6 dryers in the laundry room and 4 were out of order

the laundry room had only two dryers working

to throw our own trash , and had to go to front when needed towels was told to put them in the laundry room

the pool was being serviced; was told it would be available 24-48 hours, and that was a lie (closed our

when i booked the night no one mentioned pool n laundry out of service and place under construction

don't serve free breakfasto i prefer to book a hotel including breakfast special if you have kids

bar also closed

they need to be cleaned inside and out, my kids couldn't really see outside to enjoy the view

no pool or gym operating in hotel and no breakfast

i used the guest laundry room and there was only 1 washer and 1 dryer, i had to wait until another guest was

downside is the breakfast was not yet back to their normal gourmet layout

staff, cook, bar personal. love the room layout.

lady that worked over night was very rude to my kids when they went down stairs to buy some

i had to asked for clean linens due to one of the bed was full of pet hair all over when we arrived

the atm was out of order and the change dispenser in the laundry room was out of order as well making it very

had to use laundry facility & was given complementary detergent

it offered all of the ammentities you would need, breakfast, laundry, pool,

did not have breakfast

restaurant and bar were not in service due to covid

cheap laundry facilities in-house

had to pay for laundry service usually is free at other home2suites

more breakfast choices or rather change them up every day. cook top available by default.

the pool was small but definitely enjoyed it

for a family of 5 it was spacious, enough plugs for electronics course, and loved the little kitchen

and one of the reasons we chose this hotel was the easiness we would have to feed all the kids all at once with

the pool was fun for the kids and the facilities were very clean

working ice machines, room and hallways smelled like mildew, gym only has two machines and some dumbbells

bathroom could have been cleaner (tub/shower). pool and hot tub were not in service.

the room had a full kitchen

our room was on the 5th floor and the pool, fitness center, and laundry were all on our floor

they have a fitness area, guest laundry facilities, pool and outdoor hot tub

parking free, coffee pot in room, complimentary

it was clean including the pool.

the rooftop pool was clean with s great

the breakfast was good.

tube didn t work, was like sitting in lukewarm pool

the breakfast!

suppose to have queen beds in two rooms but they were king beds so we had to go buy air bed for kids to sleep

pool water was too cold to enjoy. hot tub was not working.

we really enjoyed the indoor pool and having a laundry room on site

the laundry facilities were clean and reasonable

free breakfast and free dinner (per day, all you care to eat) were of excellent quality

the gym was exactly what i expected and did not disappoint

the clean rooms, nice pool! also the food was a plus after a hard day.

no laundry or vending

check in, breakfast was delicious, great idea to let us do laundry with a washer and dryer, bed was comfortable

easy check-in. pet friendly. clean room. good breakfast.

was good friendly staff swimming pool was definitely a plus and it was pet friendly

also a card key access to get back into the hotel instead of walking through parking lot to gain return access

i wish the front desk or laundry room had a coin dispenser, the desk clerk was able to exchange a single roll

the rooms were surface clean, need a thorough clean. laundry facilities were very expensive!

the laundry facilities are adequate but expensive and no coin dispenser or credit card payment is

would be nice if they gave a variety throughout our stay with breakfast choices

didn t like how the pool wasn t clean

there is a gym, laundry and pool

the laundry room it was filthy and found pasta noddle's on the washer, the machines are so old some of

the rooms, breakfast, pool, and social hours (happy hour)

nothing everything was great.didn't use the pool as it was outside.

secure parking and everything is close by

guest laundry washer & dryers don t work well and weren t many available.

most of our stay (big reason i book hotels when traveling) and i hadn t realized there where no laundry

guest laundry dryers do not work well

like the location, free parking, breakfast and or sleeping room

kitchen was clean

i asked for extra bath towels was told they were not ready and laundry staff was working on it

the room we noticed hot hot it was the door to the outside was left propped open we passed by the laundry room

laundry facilities not working properly, treadmill not working, public bathroom out of order, bad

facility did not have soap to be able to buy for laundry

laundry equipment did not work properly

laundry did not work(although fixed the next day)

management said vibration was from laundry machines

the parking lot could be lit a little bit better.

the pool as lots of fun and the room was clean and comfortable

i would suggest 4 towels to a room as if 2 people went swimming in the indoor pool, they would still need more

smells like fresh laundry, i'm assuming due to the washer/dryer down the hall

no breakfast as advertised, no laundry services available

but what made my stay even better were their laundry and business services, as well as breakfast being included

she did the breakfast, cleaning, laundry,etc

people with kids have no manners anymore unless asked or at least reminded

excellent customer service, bar at the hotel, clean rooms and comfortable beds

was very clean, rooms were spacious, pool area was clean and staff was friendly

grandkids loved the pool

could not get wifi with their help

were uncomfortable water pressure in the shower was not great couldn't use the gym as it had a horrible smell

breakfast service was clean and efficient. hot tub was nice.

fitness room had no sanitizer wipes to clean equipment when done using it

pool was a little beat up and the breakfast was okay, but the pool had missing tiles and the

texas was experiencing wicked hot temperatures but the pool in boerne didn't open until 10 a

very clean. friendly staff. above average free breakfast with both healthy and fun options

the staff was very friendly, the parking and cleanliness was excellent.

kids really enjoyed the pool and breakfast. location was a key player for me.

kids really enjoyed the pool and breakfast. location was a key player for me.

the pool was indoor and the staff was really nice

didn't appreciate being on the 1st floor with kids running up & down the hall and slamming doors

a bit for the overall wonderful stay, but the laundry facility needs a serious upgrade.

weird smell throughout the lobby and hallways, & laundry room was messy.

gym would be nice to use earlier than 7am

breakfast biscuits were not good

clean swimming pool comfortable beds great location, close to parks and river well lit parking area very good

our room was across the staff laundry. when staff started their day early, it was noisy.

laundry facility though it didn't dry clothes

bathroom, fitness center, laundry area

of all of them, there were two, including this property, where we had problems with the wifi signal

love everything, location's perfect the price is affordable plus breakfast is really good

seems to always be closed bc of unknown reason and the laundry facilities are out of order for the past week

breakfast options can be improved

wifi was a bit tricky but once we realized it worked better when logging in again every so often,

parking lot was dirty and trashcans outside were full the whole time we were there on the outside

no cable tv, couldn't connect to wifi

the fitness center and free laundry.

free use of laundry equipment.

the laundry room was awesome to have

) they have games available, loner kitchen cooking gadgets and behind that a small convience type store with

pet-friendly, great location, the staff was amazing and very clean

was 100 degrees when i got there, not very clean, no laundry bags for dirty clothes , when i asked for more

was prefect the breakfast the rooms the staff was courteous i would highly recommend this place to everyone

location. served its purpose.hosts were nice. parking right in front of the room. pet friendly

the breakfast was delicious the views and the surrounding area is stunning and it s a great place to

we paid for our pet and there was no problems

the pool was not open.

pool did not work

lady working up front was pretty rude to our family and the continental breakfast was cereal and an apple

the breakfast was very light

the gym not being open

we were assuming it might have been from the laundry room but not quiet sure

laundry was out of order, room cleaning wasn't good enough( we need to ask for it), breakfast is

i think my room was next to the laundry

we used the laundry facilities on the 1st floor

either add a grab bar next to toilet or taller commode in bathroom.

it would be nice to have laundry facility.

very smart reception, lovely staff, very good clean room with huge tv, excellent gym and laundry

great breakfast, very smart reception, lovely staff, very good clean room with huge tv, excellent gym and laundry

an animal hater at all but people bringing their adorable pets into the breakfast area seemed a little off to

pet friendly and clean. friendly staff.

i also liked that there was a laundry facility in the motel for guest

laundry room was dirty with, used paper, old rags, trash over flowing in the can and the machines

they don't seem to pick up the trash in the parking lot often.

the room was dark at night and the pool was very nice.

excellent area for parking

does not smell like a fresh towel out of the laundry

close the door to the laundry work area. breakfast did not provide enough hot items.

no garbage bags or laundry bags in the room.

business in front of the hotel make it confusing to figure out where you need to go to get to the parking lot

pool close at 10.. maybe close it a little bit later

and they had a laundry room on the first floor

desk informed us of low staff in housekeeping and laundry for clean towels

small parking !

beautiful suite, mini kitchen, great staff, swimming, workout room and breakfast was amazing every day

everything was good. kids really liked the basketball court .

has a fitness room and laundry room

laundry room was disgusting as

breakfast was supposed to be served at 6am. it wasn't ready at 6:30 when we went down to eat.

the large sofa, ottoman, desk and bar area allowed for spreading out my belongings, food and work area

free parking was also great

he checked us in 30 min early, my satin pillow case was accidentally taken to the laundry, got it for me right

the breakfast was also a notch above all the other

parking - ample & free wifi - no issues fire pit - an added amenity that we enjoyed at night

needed a place that was close to the conference center (la cantera resort), was clean, and had a gym so i could

wifi was not reliable; it keeps on disconnecting. breakfast was ok.

and a change machine would have been nice so we didn't have to leave to get quarters to do our laundry

more ev chargers might be nice.

showed indoor pool, didn't see one

had horrible wifi connection in our room

breakfast and staff @ breakfasts

laundry room had sign to get change go to front desk, went to front desk and was told they don't

was told by a family member who does the laundry and cleaning services at hotels that burn marks are not from

was great breakfast was good had laundry on site for extra charge overall nice experience for the price

room keys did not work to gain access to the guest laundry room and we had to have a staff member escort us to

there was no detergent available to buy for the laundry room

amazing and went above and beyond, room was equipped with microwave and good sized cold fridge, laundry room on

they had a laundry but no changer and you had to travel yp ro the turn around and back down i10 to get change

laundry area

pool was a bit dirty and back door near pool needed attention.

friendly staff, clean rooms, and well-stocked breakfast area.

the time limits we had on pool and laundry, the dryer does not dry the clothes all the way but better than not

above us were really loud kids running and dropping things on the floor at 1 am

the kitchenette had everything you need to turn take-out/leftovers into a cozy in-room meal

breakfast food selections were great

offered wifi not overly crowded and loud

before checkout, i came down to ask for an extra laundry bag but was told by the front desk that they did not

and bar are good but could be better especially considering how spectacular the hotel

pool was great, large and pretty.

at the pool were wearing t-shirts, i think needs more supervision one of the valet guys was pushy with the

loved that you have a walking distance to a bar and restaurants

everything and the little kitchen

our room did have kitchen with full size refrigerator with ice maker, but since we were only staying one night

room was spacious, breakfast was good, outside pool area was nice, and the location was great

only stayed one night so didnt get to take advantage of all amenities, but they had great breakfast options and

pet friendly and close to restaurants and shopping

location, outdoor games, water in lobby, laundry on our floor.

pool was very small , nice though,but as for adults was not good

i also loved that they had starbucks coffee and a bar in the hotel

difficult to reach due to road construction in the area. believed breakfast was free. it is not!

maybe provide a continental breakfast.

very clean, nice staff, laundry area, and indoor pool. bed was extremely comfortable.

another incident with two men playing loud music in the parking lot at 5am, reported to fd and resolved quickly

early check in and everyone where very friendly

location is centrally located with tons of eating spots near by and a park within 2 miles for the kids

was a nice hotel with very nice rooms but we had a vehicle stolen from the front parking lot

the room had a musty smell and laundry facility was out of order

kids handprints and the room was hot the guy @ the front desk wasn t knowledgeable about the laundry facility

thing broke like the laundry, one of the elevator and pool was green

the pool and breakfast

sofa had old rotting candy bar in between cushions

the laundry room nonexistent, they said it didn t work

laundry room has not worked

it said there s a laundry room so i went to try to do that

the walls and floor cracks were very damaged and the laundry room was out of service

laundry was down.

comfortable bed. guest laundry.

for the price not bad, with pool, mini gym and breakfast.

black ring around the one side of the pool and a staff came to the pool area blowing cigarette smoke everywhere

parking lot filthy all around

swimming pool was closed due to covid but the water was clean