provided shuttle to and from concert, which we weren t expecting when we booked our stay

great location and beautiful boutique hotel, great bar and staff.

the bar and restaurant are an added bonus very cool atmosphere

rooms and decor are top notch. bar was great and the history of the building was interesting

loved the bar (so cool in the vault), room and atmosphere

everything i needed was right there from entertainment to laundry use to dining.

perfect location, good facilities including self laundry, controllable airco, small balcony

close to highway. clean. pleasant staff. laundry facility. breakfast was very good.

laundry facilities were outdated and the room had a musty water smell to it, like rotten eggs.

the laundry room needs some ventilation and the dryers take two times as long to dry clothes.

the amenities pool, laundry, closed early, 9

laundry room was dark and under construction

was not comfortable, could not do laundry after 9pm

i like the cable channels great wifi comfortable beds hot shower

not informed of a pet fee when we booked the room

the best breakfast we ve ever had at a hotel by far

we had the kids sleep on the sofa bed, so at night they had to come into our room to use the bathroom

free shuttle- comfortable beds

and the perfect sized, well fitted out suites and pet friendly

the gym was crowded with children but the equipment was wet from the kids going back in forth from the

loved ability to do laundry

i am not sure if we were close to the laundry room or what it was but it was annoying when we wanted it quiet

clean and comfy. had a guest laundry. very handy when travelling.

the guest laundry facilities were useful

restaurant and bar on site and guest laundry (24 hours)

good location, nice view, perfect breakfast, all necessary facilities including the gym

drinks at the bar were a little pricey

there is great parking options outside or in the garage

there was a concert in the bar parking lot we could hear until 11pm on the 4th floor

location and the bar and restaurant attached

didn t have breakfast

breakfast was sufficient front desk staff accomodating. convenience is the draw.

there was a laundry at this hotel that was convenient and had 2 washers and dryers

the pool and hot tub were a great way to end the day

the only thing bad and that not too bad was kitchen staff. little out of sorts.

chlorine in pool way too strong and pool way too cold.

know things get busy but the parking lot was kinda dirty w some trash and some food, gum and candy were on the

hotel was very clean, excellent breakfast and front desk was very nice

the breakfast was disappointing. the eggs seem fake.

shuttle driver didn't show up for 5am shuttle, breakfast preparer was very nice and took me to the

staff was great and very helpful,room was clean and comfortable and the breakfast was great

very clean and nice. great parking.

half of the dryers in the laundry room we re not functional.

i liked that the facility also had on-site laundry with no extra cost

very clean rooms and surrounding areas. so cool they do not charge to use laundry facilities.

loved that it had a pool and grills to grill out and it had a laundry room to use

room was spotless a+ laundry room was filthy all week

free laundry was a great quality

laundry and exercise facilities

having a free laundry is wonderful

there is free use of the guests' laundry room, which has plenty of washers and dryers

great location. laundry service was great.

overall is good breakfast correct kitchen functional with ustensils for cooking

hot tub did not work and that was the main reason we booked this hotel and then the pool was

breakfast- delicious

kitchen- had all the things needed

rooms, friendly staff, like pool/hot tub/courtyard fire area, and good breakfast

clean laundry facilities

location. price was cheaper. laundry.

it appeared the laundry room was behind the front desk

the laundry facilities were out of order and the parking lot wasn't surveilled

area left open to see mounds of dirty laundry on floor

7 pcs laundry were requested on september 7 and it was not finished on time

paid for a non pet friendly room, either i was given a pet friendly room or they wash laundry with other laundry

friendly staff, adequate parking, rooms are well laid out

travelling for 12 days on a roadtrip with our dog, we stayed in multiple places with a pet fee renting from $2

only negative was all of the kids running around being very noisy and the adults not controlling them

grateful they had laundry machines, & hot

location was good. i appreciated help from staff when the laundry machine was not working.

room was right off the front lobby - near the ice machine and laundry facilities

walking in the front door smelled like laundry, which isn t unpleasant but it made the humid hot day seem

luggage carts and elevator and guest laundry available

towel laundry girl with the nice white jordan's was my life saver the next morning when my car would not

love this hotel is very comfortable at the beds are awesome you can do laundry for a dollar swim even send a

loved the water park. was very happy to find that you had laundry facilities that we could use.

stole part of our clean laundry from the dryer

no wifi in the room.

wifi was excellent

bad area of town. parking lot in poor shape.

when i received my bill they charged me for having a pet

asked if there was early check in i was told no due to it being full from last night

pool/hot tub were not functional during our stay, though staff worked to correct issue

we used the laundry area and it was very clean as well

there is also a laundry room which is very convenient

beautiful view of the lake, wonderful breakfast and pool, very clean and modern.

a pet friendly hotel, i assume there are rooms that are separated for those with pet allergies

everything, the lakeview, breakfast, the pool, the balcony and the terrace

from the motel i also liked that it was very quiet n the beds we're comfortable there was a laundry room which

and their guest laundry wasn't available because their washer was broken and has been for over two years

was placed in a room directly adjacent to the laundry and kitchen areas

very clean and convenient. hot tub and pool amazing

breakfast was excellent

both laundry machine were out of order

i thought it would be easy & could've brought down the laundry myself but he was very short & said he'd try to

property didn t list laundry services but i did see it on the premises

being told that runs are not cleaned unless you request it also was to breakfast was until 11am when it was 1

we were there, the parking area was not in very good shape, and was tricky to see how to actually get to the

laundry facilities

liked where the hotel was located, the bar restaurant area looks nice, and the courtyard was nice to sit in

warm pool, the cleanliness, and the helpful staff

close to the mall, shared parking lot

no continental breakfast for the price. breakfast was expensive and not good.

it's great to have a mall right next to it. it was very nice to have a coin laundry room.

late because of bad roads and the pool was open until midnight so that was awesome because our kids could swim

perhaps the pool could have been a little warmer.

clean good breakfast

clean and quiet. nice hours for pool and breakfast.

also it has a kitchen with all the utensils you could need

pet friendly and clean.

large room with full kitchen, living room & dining area

we stayed in a 2 bedroom suite with kitchen

difficult to get to and parking was limited

it was nice to have the bar and the laundry

nice quiet location. staff so helpful and friendly. great laundry facility and cozy bar.

there was also ample parking, and the location was easy to find

clean and comfortable rooms. pool was warm and the hot tub was hot, it was perfect!

it was clean, spacious and offered a great breakfast selection

the facilities, laundry etc were lively

easy and ample parking

i like that it was pet friendly and had a bar and food in the lobby

i like that it was pet friendly and had a bar and food in the lobby

location, decor, staff, room, beds, parking.

laundry staff were quite noisy next to our room

hotel empty-put us right beside laundry & ice machine

we are local and stay here several times a year for the indoor swimming/kids water park area

there’s a water slide and a bunch of kids were walking up the slide instead of going down it

room was nice, the water park side was good

were no laundry bags & no disposable cups

there were laundry failities which we had to utilize unexpectedly, so that was great

in a stressful situation of moving is never easy especially with kids and furry kids (pets)

breakfast was amazing!

the pool could have been a bit warmer. otherwise i don't have any complaints.

laundry facility a plus

the continental breakfast was good and my kids had a great time in the pool

room was super clean with big new tech tv, tasty warm breakfast, quiet place, and literally every good thing

breakfast was great the beds were comfy pool was fun. the lobby was roomy. the parking was good

it was very nice and clean with good parking

the size of the room and the comfort of the bed, refrigerator and laundry facilities available.

laundry facilities had numerous machines that needed fixing

fault of the hotel, we had a child get sick which made our stay not super enjoyable, but having a laundry room

such a great area especially for little kids

the pool was amazing the kids loved it and the staff was very friendly

did not have a laundry bag in the room.

clean, convenient, good breakfast, indoor pool.

they let us check in a little early which was nice! the breakfast was fantastic!

clean, nice pool, great breakfast, friendly staff, especially sir.

lovely breakfast clean and helpful staff

not enough parking

the breakfast was good

swimming supervision. older kids pretty wild while we were there with younger children.

needed 3 beds, and the 2 bedrooms offered privacy to get a good nights sleep with the kids being in the living

there were ants in the bathroom and kitchen.

hotel; very friendly staff; free shuttle to event center was an unexpected bonus

misleading advertising. no airport shuttle.

all the staff was fantastic from the front desk to the shuttle driver

towels available in the pool area

ample free parking

in evening and at night were hanging out in laundry room away from the front desk

go looking for him when i finally got there because he was the only staff on site and was doing laundry

just the parking

great bed, temperature control and parking access

staff was friendly, my tv had an issue and there was no shower gel or shampoo and the breakfast bar wasn't full

hotel was clean, comfortable and most of all, we could do a couple of loads of laundry at no charge

although the pool is currently being worked on, some of it was open which was enough for our kids to be

getting in and out of the parking lot is confusing

the indoor soft play and swimming pool looked like a lot of fun but we forgot our swim gear

only thing i would suggest is making the kids pool a little warmer