hotel was clean, comfortable and most of all, we could do a couple of loads of laundry at no charge

weren't a lot of towels when we went to the pool, wristbands for waterpark were not enforced.

the pool and playground area were pretty awesome for my kids the loved it

parking was convenient

staff and great breakfast

go looking for him when i finally got there because he was the only staff on site and was doing laundry

in evening and at night were hanging out in laundry room away from the front desk

child (who also commented that i needed to specifically mention the night staff) as well as the wifi quality

clean nice gym and pool

blinding blue led beam of light across your windshield when you're pulling into the parking lot at night

there is great parking options outside or in the garage

bar area a bit small for a busy saturday night

hotel was great...location was grat and the outdoor bar was fantastic.

there was a concert in the bar parking lot we could hear until 11pm on the 4th floor

brought a truck and trailer with us for our stay because there was on site parking listed but they didnt list

didn t have breakfast

breakfast was sufficient front desk staff accomodating. convenience is the draw.

hotel and they had laundry facilities which was a great help

the guest laundry facilities were useful

clean and comfy. had a guest laundry. very handy when travelling.

loved ability to do laundry

i am not sure if we were close to the laundry room or what it was but it was annoying when we wanted it quiet

perfect location, good facilities including self laundry, controllable airco, small balcony

laundry room was clean

laundry facilities were outdated and the room had a musty water smell to it, like rotten eggs.

the laundry room needs some ventilation and the dryers take two times as long to dry clothes.

everything i needed was right there from entertainment to laundry use to dining.

the hotel also provided a shuttle to the music event we went to, which was just a bonus

the bar and restaurant are an added bonus very cool atmosphere

good location, stylish design and nice gym

great location and beautiful boutique hotel, great bar and staff.

airport shuttle

loved the water park. was very happy to find that you had laundry facilities that we could use.

love this hotel is very comfortable at the beds are awesome you can do laundry for a dollar swim even send a

stole part of our clean laundry from the dryer

towel laundry girl with the nice white jordan's was my life saver the next morning when my car would not

it was clean !! the kids loved the pool and slides

paid for a non pet friendly room, either i was given a pet friendly room or they wash laundry with other laundry

7 pcs laundry were requested on september 7 and it was not finished on time

went out for supper and came back and not good parking when concert or circus goers take those

convenient to airport and short term parking for travelers. free shuttle

and they are pet friendly

complimentary breakfast is nice was are the gym/swimming pool

excellent location and breakfast. staff was friendly and helpful. nice fitness room and pool

most of the staff was very friendly and cheerful. it was very nice to have a shuttle available.

excellent location and breakfast. staff was friendly and helpful. nice fitness room and pool

breakfast was good,

was placed in a room directly adjacent to the laundry and kitchen areas

from the motel i also liked that it was very quiet n the beds we're comfortable there was a laundry room which

and their guest laundry wasn't available because their washer was broken and has been for over two years

breakfast was standard hot breakfast, but good

only thing i didn't like was loud fox news on the tv in the breakfast room

it was nice to have the bar and the laundry

nice quiet location. staff so helpful and friendly. great laundry facility and cozy bar.

it was nice to have the bar and the laundry

coming to the americinn was wonderful- i felt safe, i felt everything worked as it was to, the parking was safe

clean , location, parking and good breakfast

hotel empty-put us right beside laundry & ice machine

laundry staff were quite noisy next to our room

the water park for our granddaughter nice atmosphere clean and affordable

our son loves it and it's nice to have the restaurant on site for dinner/breakfast

the room was great and the pool area was fabulous.

laundry room was dark and under construction

the amenities pool, laundry, closed early, 9

was not comfortable, could not do laundry after 9pm

rooms are very affordable. clean. they are pet friendly. great location. staff is very friendly.

i never ate the breakfast

my kids and i enjoyed our time there. everyone was friendly and spacious. the kids love swimming

outside of property- pay attention to outside of property n parking lot as people parked for extended time in

hotel location along river trail had plenty of space to exercise our pet

all of it was great but a special thanks to jake who was our shuttle driver, he was awesome!

pool was great loved that room service was available

there was a laundry at this hotel that was convenient and had 2 washers and dryers

parking lot was a bit icey.

know things get busy but the parking lot was kinda dirty w some trash and some food, gum and candy were on the

as most holiday inn express they are very nice, comfy beds. this breakfast was better than most.

location, breakfast, room was great.

beautiful common areas and a pool

appreciated the free shuttle, and the driver was awesome!

hot tub and pool area was great

cleanliness, comfortable , pool

breakfast was great ,room was great and clean. i also liked the soap in the bathroom.

loved that it had a pool and grills to grill out and it had a laundry room to use

very clean rooms and surrounding areas. so cool they do not charge to use laundry facilities.

room was spotless a+ laundry room was filthy all week

i liked that the facility also had on-site laundry with no extra cost

half of the dryers in the laundry room we re not functional.

kitchenette

hot tub did not work and that was the main reason we booked this hotel and then the pool was

accommodating so much so, they d offered to leave the pool open late into the night since my family and i got

nice sized room. clean. kitchen had plenty of utensils available for use.

the breakfast had variety. good location by the freeway to get to where you wish to go.

free laundry

laundry and exercise facilities

i thought maybe she was doing or folding laundry in the back, but i noticed when other desk clerks would me

couldn't believe there was a blu ray player in the room and complimentary laundry

there is free use of the guests' laundry room, which has plenty of washers and dryers

laundry

room was right off the front lobby - near the ice machine and laundry facilities

location was good. i appreciated help from staff when the laundry machine was not working.

tried to do a tiny load of laundry- it cost me over $10

grateful they had laundry machines, & hot

the laundry machine was broken and she did not even try to help, we went to a hotel across the street

the laundry facilities were out of order and the parking lot wasn't surveilled

clean laundry facilities

site laundry, good location, close to walmart and the mall, they were very accommodating to my family

area left open to see mounds of dirty laundry on floor

breakfast ok staff is very friendly, plenty of tv channels, vending machines where good plenty of parking it

pet friendly

wifi was excellent

was a little slow and the pool was very cold

the wifi was complicated to sign into

there is also a laundry room which is very convenient

we used the laundry area and it was very clean as well

good location, easy parking, big rooms and close to i29.

the only thing we didn t like was that the pool was freezing cold!

pet friendly; very clean; very professional

laundry facilities

lack of parking

just the breakfast and the pool area was not relaxing at all. this was about 10 pm.

pool was closed for renovation

i booked it, it said free breakfast

both laundry machine were out of order

property didn t list laundry services but i did see it on the premises

i thought it would be easy & could've brought down the laundry myself but he was very short & said he'd try to

the pool was smaller than i expected.

the noice in hallways! kids running in the hallways late at night!

it's great to have a mall right next to it. it was very nice to have a coin laundry room.

longer breakfast hours.

super friendly & helpful staff. great breakfast & very clean.

perhaps the pool could have been a little warmer.

it was clean - breakfast and pool were great. front desk people were exceptionally nice.

also it has a kitchen with all the utensils you could need

parking lot is a little hard to access the first time you're looking for it

the staff are friendly and helpful, the breakfast blew us away and the facilities included many family friendly

size of the room. evening snacks. nice pool

we love having a full kitchen, dining table and spacious living room

the facilities, laundry etc were lively

location was convenient and pet friendly.

easy and ample parking

the front staff cook staff and bar tender went above and beyond so we could get dinner

there wasn't a lot of parking when arrived. hot tub was not hot. no continental breakfast.

were no laundry bags & no disposable cups

there were laundry failities which we had to utilize unexpectedly, so that was great

breakfast was amazing!

pool was closed

we like two room suites and they were pet-friendly

did not have a laundry bag in the room.

great breakfast. used pool and gym.

i also like i could sit outside while my kids played in the pool

great breakfast. used pool and gym.

later pool hours needed for adults only

laundry facility a plus

the pool was perfect for a little break with my daughter

kids liked pool. breakfast good.

parking was tight.

a couple of young kids were screaming (think whistle being blown in your ear) which seemed to travel directly

laundry facilities had numerous machines that needed fixing

fault of the hotel, we had a child get sick which made our stay not super enjoyable, but having a laundry room

the size of the room and the comfort of the bed, refrigerator and laundry facilities available.

pool was nice the kids enjoyed it

location, kids loved pool, and was very clean

swimming supervision. older kids pretty wild while we were there with younger children.

breakfast area was clean and food offerings varied to suit an individual's taste

bad you need your room key to get back from the bathroom at the pool instead of them being inside the pool area

friendly staff. great breakfast!

breakfast on the weekend could run a little later

poor lighting throughout the parking lot