) no laundry facility for guests; laundromat five minutes away has been closed down - would be a problem

leaflet to get from reception), details about the pool, hiring bikes deckchairs, paddle boards, laundry service

were hoping to use the pool facilities, but it was closed in the morning, which was disappointing as i purposely

staff, very nice food, clean and spacious rooms, the added extras for kids left in the room on arrival are a

wifi could be better, especially at the cafe area

in the most amazing position right on the sea front and the bonus of having the pool to yourself for 30 minutes

very new and modern but with a lovely warm seaside feel really unique comfy bed great breakfast very dog friendly

being on the bottom floor right next to the entry door made me a little nervous at night if our kids would have

reserved parking

private parking and a quiet location

laundry bags in the hallway most of the day

only very minor. we used the gym which was a bit hot

room rather hot even with window open room service ok but not great

booked a table in the restaurant, the bar staff were wonderful as were the restaurant staff, food amazing, i

adequate gym,great jacuzzi

in the pool was a little cold so our kids kept going into the jacuzzi where they are not allowed

breakfast was great - cooked breakfast is made in the kitchen rather than buffet which makes it a bit more

the spa was nice and relaxing, dinner was lovely hot and fresh and the best breakfast iv had

extremely comfortable bed. very fluffy pillows. delicious room service burger

the food at dinner - both room service and in the restaurant - is delicious

lovely breakfast choices and dinner menu very good

great food although choice fairly limited especially for kids

the wifi wasn t every good and i was unable to log on and send a few work emails

were fantastic - check in desk, spa staff and especially the restaurant staff at both dinner and breakfast, who

might be beneficial to provide some doggie care just for when an owner would like to attend the spa and the

laundry was collected by my room a bit early on a weekend

laundry and cups and glasses in the hall ways

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

hallways full of laundry trolleys and rubbish

kids loved the pool and the hotel is in a good location.

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

adults and two children, staff were extremely helpful especially as we arrived with two sleeping kids at 10:00

about the place that why i m booking in march two night and having a kids party there

definitely a plus was the pub and kids play area.

e foto of cups after room service was completed; interior (shower armature; hole in the floor; the entire hotel

reception was full of laundry both days and lots of flies at night

the breakfast is tasty and freshly made in front of you

could be in coffee beans machine in kitchen (restaurant)

gave 110% effort made us feel welcomed and rhe small little things like arrival cake and room service, also the

spa bath was lovely and the bed was super comfortable,the location was great and breakfast was good

location great, room lovely, staff helpful and friendly, the garden bar and restaurant is lovely

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm

parking issues due to narrow roads.

a room service person and this option wasn't available

bar manager in the restaurant/pub opposite the reception building was incredibly rude to his staff

wifi was poor, little or no reception in room 4, kept dropping out, mentioned it but it got no

only no bar in same builing.

our shower water temperature couldn't be adjusted so it was too hot to use. wifi was very slow.

wifi password wasn t working properly, i didn t say anything as we were on holiday

all good but only a mini bar in the room would be a bonus.

small car park but they had on street parking permit

just a shame we are in the social distancing time it would have been nice to have a drink at the bar and in the

mention that we had a dog with us then an extra charge was raised even though it was chosen as a pet friendly

would have liked a drink on monday night. bar appeared to be open, but no staff anywhere.

staff were very helpful, the parking which we had pre booked was easy to find and very close, breakfast was

it was a shame that the bar wasn t open in the afternoon and i didn t see a lobby or anywhere to sit and

good choices on the breakfast and dinner menu and good quality food

all windows are surrounded by lot paths to the restaurant and bar

had eggs benedict for breakfast was okay but was lacking something in tastes

food provided from the restaurant/pub around the corner, you can order room service

is nothing not to like about queens hotel although a laundry service would have been helpful

our room was very comfortable with great facilities, a sea view and good wifi

very jealous of our adult kids family room, which was huge, and had a huge bed

wifi worked very well

free car parking

no laundry small room

i asked about laundry services and was not helped,

breakfast is 12

very helpful staff. good location with parking and ev charger

location for ferry and good sleep and bit to eat and breakfast

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

room service was great

the spa changing rooms are needing a spruce the facilities were clean

location, pet friendly and good breakfast.

bed sheet still stained after laundry?

clean laundry left outside room

room was next to some sort of laundry which was noisy in the afternoon and the following morning early

we were in room 101 which was next to the laundry room and we had loud machinery noises and

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

i appreciated the guest laundry facilities

laundry... clothes were still damp out of dryer .. might boost it a bit.

the laundry facilities were great

pool good, and i liked the guest laundry facility and quirky places to read around the place

also, the laundry room was convenient

the cleaning was done well and the laundry changed every day

the spa bathtub was lovely

my kids wanted to live here for ever

great breakfast and friendly staff

have time for dinner in the beautiful-looking restaurant or breakfast in the morning, but the bar was very lovely

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room

stayed on the 7th floor and had kids room next door with connecting doors which was a bonus

sampled lunch in the restaurant and had room service in the evening and all the food was really good, with prompt

waited a little long for room service

king size room was fine, except when i walked in and found that it had been strewn with red rose petals

breakfast was a complimentary breakfast in your room that you could take away and we did not expect

great welcome from the staff. nice food in the bar in the evening. good cooked breakfast.

and bar close early on sunday (although they were happy to plate up sunday roasts for anyone who didn't

advertised that breakfast was included but it was yogurt and fruit in rooms with a pastry

staff and a nice hot meal in the bar in the evening plentiful breakfast choices in the

the bar and restaurant warm and welcoming

the decor of the bedrooms, restaurant and bar areas

breakfast,lunch and dinner excellent

we said we would have to skip breakfast on our first morning as we had an early start for the wedding, so billy

secure parking at no extra cost

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

pool, hot tub , gym bar and lounge

immaculate, spa and outdoor pool where amazing

loved the spa facilities lovely outside pool. beautiful surroundings. helpful staff.

loved spending the day recovering in the spa the next day

loved sitting in the bar and relaxing

suite- ideal for two children under 3 (hg wells) swimming pool times ideal for the kids and staff accommodated

the breakfast was great and the pool and spa area beautiful

access to spa and swimming pool included in the price

eg decor in bedroom and bathroom; flower arrangements throughout the hotel; spa facilities and pool; choice at