i asked the manager about laundry soap used

pool was closed.

room service was not done

indoor pool area is maintained in the dark

pool could have been heated as stated, the hot tub could have been in working order, and the arcade

even the wifi worked properly, which seems to be a rarity

easy access to parking lot easy access to the building

little dated. had a trailer,parking was tight for that.

it s near the interstate and the parking lot is well lit at night.

s filthy and too many cops in parking lot and inside of building

was no laundry bag and no glasses in the bathroom

and no frills: no kleenex, no note pad, no laundry bag

parking lot, friendly staff, wonderful housekeeping, hot breakfast included in price,pet

would be nice to have pet 'poop' bags and poop receptical on site.

parking was the only issue, since it was a busy time the parking lot is not very well designed for

excellent hotel clean quiet and easy to get to with plenty of parking

as a final flourish, an employee ripped through the parking lot on my way out and nearly hit my car

the new design and decor. the breakfast bar was better than i expected.

breakfast was fine

no security in the parking lot

hallways, the laundry room, and outside areas were noticeably dirty

my room was adjacent to the side door and guest laundry room, thug type outside

it's a pet friendly hotel with no elevator

small area for breakfast.

the complimentary breakfast was good

i had to pay extra for laundry services.

we had to dodge several puddles/piles of vomit in the parking lot whilst trying to load our vehicle

quiet, clean, great breakfast, friendly staff.

i was hoping he would get breakfast is the only thing he didn't like.

my son jason graves stayed there, he said there was no breakfast..

- laundry facilities

their rooms are considered pet friendly, meaning they have no rooms that a pet has not or can not stay

the gym was clean and well equipped

) pool facing a small pond, and swaths of grass for kids to run off

free wifi, modern, up to date finishes, easily accessible

like the rims i like that to access to the laundry facility that candy machine and the easy getting in and out

bathroom could use some updating and the laundry room was out of order.

she goes to look for her in the laundry room

laundry room broken ice machine broken our room had a leaking sink carpet wet both days we stayed ,

there was no laundry bag or coffee maker

was a nice breakfast room and selection of items but there was a lady watching people and a sign that read no

breakfast is cold cereal only i've been coming for years and they always had the standard breakfast

wasn't much of breakfast

i did not have the breakfast

kind of residue on the fridge, no working elevator, only ice machine was on the 3rd floor and the breakfast room

with coffee machine in laundry area , not kept

refreshments shop with the laundry needs a better explanation on how it works

liked the laundry for guests

laundry machines require use of an app because the front desk does not keep quarters & there is no

laundry was really helpful; the staff were all really friendly and polite

i came in the room smelled like wet laundry

it has a lot to offer with a full kitchen practically.

very pet friendly and staff was nice

absolutely wonderful breakfast

spacious suite with full kitchen, clean, comfortable beds

pool was a perfect depth for my kids

indoor pool had some mildew on the ceiling by the entrance that needs attention.

breakfast, again one person in the morning having to do the front desk and the bar area

access to the swimming pool

lobby is all hard surfaces so with people in the bar i could barely hear the clerk at check-in

i absolutely loved the breakfast

noisy kids

very clean. very new. nice bar and dining area!

,clean, where we needed to be, good parking close to entry way

the place is quiet and the parking space is big

the breakfast was good and the facility was very clean

breakfast could have been a little longer

the breakfast options were great!

pool is amazing

pet friendly, comfortable room/bed, easy to get to, plenty of parking.

room service knocking on the door 3 times before check out time

that you had to pay for parking

stopped here to rest before driving the rest of the way home and thought the kids could swim but with covid

of towels and wash cloths was a little lower than i kind of expected especially with an indoor pool

location and free parking

was guest laundry but you had to pay $2

twice, then had to go to the desk at 9pm and pick up clean towels and move all the trash and laundry out of my

laundry room

laundry not mathing right, 30 minute wash & 2 hour dry

the children enjoyed the pool and my daughter took advantage of the laundry facilities

really like everything we had a great time my kids had a great time the pools they love the pools, don't know

didn't like the fact that the pool was closed

the pool was closed

wish charges for pet policy were included or at least posted.

great breakfast and fantastic location

the spa was good when you can find time when no kids was inside

they had a broken net beside it but i shouldn't have to do spa maintenance on my date night

the pool! beds are soft!!

me there were no rooms to check in for an early arrival when there were only like 5 cars in the parking lot

the pool area was clean and the kids loved it

dirty laundry room

the people, the happy hour, the pool, complimentary laundry.

free laundry room use, a wonderful breakfast buffet with the best service--super clean

it would be nice if the pool stayed open later but i understand the reasoning

clean, breakfast was good, rooms are comfy.

with perfectly crisp bacon or little omelets, lovely warm pool, great exercise facility and laundry

comfortable, accommodating, close to everything, laundry, pool, breakfast, coffee and tea in the lobby, bar in

breakfast was delicious

limited parking

i also have need for handicap parking

breakfast was as good as can be expected during the (covid 19 pandemic), the kitchen staff did a great job,

i loved all the options y'all had a available like the putting green, basketball court, pool, exercise room

we loved that it had a separate living area and a small kitchen

super clean and enjoyed having a kitchen! great lake area to walk the dogs.

pool was colder than we would've expected considering it was indoors

no eggs. would have been better breakfast with eggs

except the breakfast, it was lacking choices i'm already planning another stop there, if

biscuits and gravy with continental breakfast.

wish there were banana for breakfast

my son can’t have sugar before his-appointment and they had biscuits and gravy for breakfast that for me was

comfortable bed, delicious breakfast, clean room and great service

staff was wonderful they made my kids still at home i had my house burned down on the 4th of july so i had to

pet fee was quite high.

staff did not tell me about a $75 pet fee

breakfast was not as good as it could or should have been

safe. quiet. clean. friendly staff. good breakfast. nice pool and fitness center.

the pool heater was under repairs. it was cold to swim but the kids still enjoyed it.

one of my kids spilled some eggs and she made a big deal out of it, said

clean, new, breakfast included little

swimming pool is a big draw with tons of kids around

there was no signage nor communication, nor process about what to do with dirty laundry or full trash bags

no bar service but it's understandable because of the situation with covid 19.

pet friendly, but not a lot of space around the hotel for your dog to use the

the bar was excellent

had a street facing room with a bar and nightclub right across the street, at night when they turn their roof

need to pay extra for laundry need to pay extra for breakfast no bus or taxi for the airport from the hotel

there was also a full pay laundry on each floor

they had old pictures and actual pieces from the early to mid-1900s great laundry

location in old town and cooking facilities and laundry

were 3 out of 6 dryers broke in the laundry room, which meant after washing my clothes, i had to wait nearly an

the hotel shuttle doesn't go to the airport.

liked the bar and food. decor was nice

location was great! staff was excellent and very helpful! bar was great! food was great!

they had enough staff to have been able to get true room service rather than going down to grab it, but the

location and happy hour and bartender vanessa and gym

i ordered room service which was quick and delicious

promptness of room service was excellent

had an alexa in the room where you could order anything you needed such as extra towels or room service

the concierge was wonderful. shuttle was a godsend.

no tv remote, had to call room service. no refrigerator in the room

the only thing i wish we would have had in our room was a little kitchen area.

my favorite fitness gym type recreation room

the kids enjoyed the pool and hot tubs & the staff actually held decent conversations with us, rather

breakfast, dinner and drinks are a welcoming sight for a mom traveling with 3 kids

my kids could not go to sleep till 11 because the music was so loud

room service till midnight on saturday

the dining options and the coffee bar and snack options

i went with my three young children by myself and my kids made friends with a few staff members

no gym access and no complimentary breakfast.

all the kids running up and down the hallways

laundry room was good

friendly staff, nice facilities, laundry,cozybar, outdoor patio, free parking

very clean and good breakfast.

breakfast was standard fair

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

your two bedroom apartment comes with dishes, washer and dryer, and even laundry/dish detergent

a kitchen and laundry in the apartment was so convenient

laundry facilities in the room were also convenient

laundry in the room

in-room kitchen and laundry facilities were a lifesaver

location the property could be anything but kitchen closed, bar closed, laundry closed room was fine

laundry services and the room was super muggy

wish it had laundry services

service i like being lied to about my refund i didn't like it i didn't have the ability to do my laundry when

i had to take them to the laundry and wash them myself

laundry was free which was great and did i mention that the rooms are huge as well

great laundry facilities

it was nice to have laundry facilities at the hotel that were free

loved how clean the hotel was and the best feature was the free laundry since i stayed there for 14 days

loved that they had a laundry facility

my stay ended up lasting longer than expected and was grateful for the laundry facility

dirty hallways, pool was trashy, laundry facilities out of order, 1 ice machine in hotel

laundry facilities were inconvenient and had to take 2 separate elevators to get there

i told her i need to do laundry she gave me the perfect room right across the laundry room

hotel actually provided a hot breakfast

staff was friendly and helpful..rooms were clean..i did laundry here..great for the price

laundry area was clean

are thin, also my room was next to the laundry room and one guest decided to have a loud conversation at 2am

free breakfast

weekend the $ 20 extra was well worth it especially when it came to cleanliness which is my huge pet peave to

great stay and complimentary laundry facilities

is great, bar staff is awesome

beautiful lobby and free parking.

room service was great, bed was so comfortable

towels were new, very good room service

salt water pool

think everything was perfect wish the spa tub by the pool would have been open

parking is a little snug

wifi worked well

parking needs help. and more room for setting at breakfast.

the plastic laundry bag the clerk gave me tore in half as i was putting clothes into it

clean room, pool...

the parking area was full so i parked at the hotel next door

the swimming pool was ok but should of been heated it was very cold and it was a disappointment they had the

sometimes not enough parking by the hotel. not a biggie...

pool temperature was a little cold hot tub wasn't working even though there was direct tv cable

roads made it almost impossible to get into the parking lot

i loved that you guys offered an oatmeal bar at breakfast

we were there for several days and didn t have any room service

location, clean room, free parking, 24hr fitness center and front desk staff

very nice room and wonderful fitness center

breakfast but was still good.

why in the heck can 't you connect the parking lots

breakfast had good variety, location was good, clean rooms/facilities, comfortable beds, good

i appreciate the ladies down at the breakfast bar in the morning serving us, lowering risk to pass along germs

after inquiring for a washer a dryer we were assigned a room located directly opposite from the laundry facility

parking available due to large party in the conference room

the attached green mill breakfast was a real perk

also 2 washer and dryers for people to use which required a long wait as kids uniforms for basketball needed

pool was great for the kids. room was nice and clean.

the laundry facility wasnt working

we had to do a load of laundry, and in the laundry room, it tells you to see the front desk for change and they

complex and a hotel in one, kids that lives there put rocks in the pool and they had to close it, laundry was

trash and laundry hanging on patios and siding completely gone in parts

like all the people hanging around, the laundry hanging everyware, very uncomfortable feeling and not feeling

self laundry service

didn t like that the hotel didn t have laundry facilities

loud noises from laundry room

no laundry

gravy was runny watery and the potatoes were soggy the door to the pool the card key lock was missing you could

the laundry didn't work and i paid for it without refund

laundry doesn't work

it showed a pool and an on-site laundry for guests

location, friendly staff, i hope the swimming pool is open soon, rooms always clean, could use some updating,

the pool and location

the free laundry was a life saver since we are traveling with a newborn

free laundry room, gym, an outside gazebo with 2 gas grills

it s quiet, clean and well maintained! the laundry room it s clean & free of charge.

nice and the laundry facilities are complementary they also have a cupboard with sandwiches ice cream and soda

laundry, etc available resources

appreciate shuttle to airport and that we can leave our car in their parking lot for such a reasonable price

my room was nice and while i was hoping to take a dip outside, the pool was unfortunately closed

fantastic breakfast

pet-friendly property.

it was easy to get out of the parking lot. i like the safety features.

the dryer for laundry does not dry

room was very nice staff very friendly the dryer needs work for guest laundry but when it didnt work properly

i also wish the laundry services were available longer

no breakfast. vending machines didn't work either. had to wait till morning to do laundry

clean sheets in the shower curtain to which paula replied no as the person before her did not do laundry

the laundry is expensive at 3$ load

several amenities like laundry and access to computer in lobby not working

they had roll of quarters available for laundry. the laundry room was clean and working great.

went to due my laundry and no soap in the soap dispenser machine

i saw everybody customers included was very courteous about where their pets went to the bathroom and i brought

laundry facilities were adequate

the spacious of the suite and the pool/hot tub was amazing great staff went above and beyond

beds were comfortable and the shower had pressure and the hot tub was nice and the in door pool was nice too

beds, employees, cleanliness, breakfast was great!

great hot breakfast!

the gym was nice to use

and the pool was a bit small

kids loved the breakfast, they didn't run out of food and the kids got to make their own waffles

i usually like to leave a bathroom light on at night for kids and crack the door

kids, being able to swim is high on the list when selecting a place to stay

stains on bed skirt ,pool was not available, there wasn t a guest laundry room like it said

there were no laundry facilities on site so we had to go to a laundromat

close to stores and restaurants free laundry in hotel

it was about 3:30-4pm and the parking lot was empty

the breakfast is wonderful

there s leisure amenities available and onsite laundry facilities which were appreciated

offer an arcarde and on site laundry but will not give you quarters or have a quarter machine

with remodel felt could have been better organized and grouped to keep area further from guest no wifi very warm

i needed an early check in

wifi is terrible

clean shuttle to airport

breakfast delicious with wide variety of foods to choose from

near airport and shuttle bus to and from.

loved the fitness room and pool, only thing missing was a hot tub

comfort, cleanliness, staff, breakfast

there was a laundry room available

no change machine for the laundry and the non-caring desk guy didn't have any change

pool was closed for maintenance. bath tub water spout was not working properly.

privacy and a great breakfast.

pool area needed a little cleaning

didn t like that it didn t have a laundry room

beds and no laundry room. softball tourneys need laundry room.

even though it was 9:45 pm the restaurant graciously prepared our room service order quickly and with a friendly

ample parking

kids playing and yelling in hallway during the afternoon

this hotel has all the basic amenities such as an outdoor pool, gym, and continental breakfast, the rooms and

this hotel has all the basic amenities such as an outdoor pool, gym, and continental breakfast, the rooms and

kept in complete darkness with electricity turned off all night to the large qi sign and all the parking lot

the room i booked was not available, i chose the site for a smoking room and was unable to get that

didn't feel safe with parking lots feel empty

pool was filthy, black mold on the wall in the bathroom, pet urine smell

i had to take the kids to ihop

no hot tub and the pool is cold

pool was closed and breakfast consists of cereal, toast or waffle with coffee, milk or juice

handicap friendly.. breakfast