i asked the manager about laundry soap used

pool was closed.

room service was not done

indoor pool area is maintained in the dark

pool could have been heated as stated, the hot tub could have been in working order, and the arcade

and no frills: no kleenex, no note pad, no laundry bag

was no laundry bag and no glasses in the bathroom

good amenities- breakfast, pool, gym

for an indoor pool, the water was pretty cold, which my family didn t like.

new property!! nice breakfast!! nice staff!

little dated. had a trailer,parking was tight for that.

minutes after checking into the motel, while in the parking lot, i was pulled over by a police officer

s filthy and too many cops in parking lot and inside of building

even the wifi worked properly, which seems to be a rarity

it s near the interstate and the parking lot is well lit at night.

excellent hotel clean quiet and easy to get to with plenty of parking

as a final flourish, an employee ripped through the parking lot on my way out and nearly hit my car

the new design and decor. the breakfast bar was better than i expected.

breakfast was fine

no security in the parking lot

hallways, the laundry room, and outside areas were noticeably dirty

my room was adjacent to the side door and guest laundry room, thug type outside

it's a pet friendly hotel with no elevator

small area for breakfast.

the complimentary breakfast was good

i had to pay extra for laundry services.

we had to dodge several puddles/piles of vomit in the parking lot whilst trying to load our vehicle

quiet, clean, great breakfast, friendly staff.

i was hoping he would get breakfast is the only thing he didn't like.

my son jason graves stayed there, he said there was no breakfast..

- laundry facilities

their rooms are considered pet friendly, meaning they have no rooms that a pet has not or can not stay

the gym was clean and well equipped

) pool facing a small pond, and swaths of grass for kids to run off

free wifi, modern, up to date finishes, easily accessible

like the rims i like that to access to the laundry facility that candy machine and the easy getting in and out

bathroom could use some updating and the laundry room was out of order.

she goes to look for her in the laundry room

laundry room broken ice machine broken our room had a leaking sink carpet wet both days we stayed ,

there was no laundry bag or coffee maker

was a nice breakfast room and selection of items but there was a lady watching people and a sign that read no

breakfast is cold cereal only i've been coming for years and they always had the standard breakfast

wasn't much of breakfast

i did not have the breakfast

kind of residue on the fridge, no working elevator, only ice machine was on the 3rd floor and the breakfast room

with coffee machine in laundry area , not kept

refreshments shop with the laundry needs a better explanation on how it works

liked the laundry for guests

laundry machines require use of an app because the front desk does not keep quarters & there is no

laundry was really helpful; the staff were all really friendly and polite

i came in the room smelled like wet laundry

it has a lot to offer with a full kitchen practically.

very pet friendly and staff was nice

absolutely wonderful breakfast

spacious suite with full kitchen, clean, comfortable beds

pool was a perfect depth for my kids

indoor pool had some mildew on the ceiling by the entrance that needs attention.

breakfast, again one person in the morning having to do the front desk and the bar area

access to the swimming pool

lobby is all hard surfaces so with people in the bar i could barely hear the clerk at check-in

i absolutely loved the breakfast

noisy kids

very clean. very new. nice bar and dining area!

,clean, where we needed to be, good parking close to entry way

the place is quiet and the parking space is big

other than the laundry experience was great

twice, then had to go to the desk at 9pm and pick up clean towels and move all the trash and laundry out of my

laundry facility was a huge disappointment & a great inconvenience

the children enjoyed the pool and my daughter took advantage of the laundry facilities

we had a small issue with the laundry machine and the manager stepped in and solved the problem very quickly

of towels and wash cloths was a little lower than i kind of expected especially with an indoor pool

came for a few days with my kids for local attractions

pool and spa were nice addition even though we only had 1 morning to enjoy

loved the coffee bar up front, loved the ease of checking in and out and the gym.

thing that negative we have to say it that pool all though it was an indoor pool it was really cold

the breakfast was awesome!

we wished the pool area had a hot tub but other than that we really enjoyed our stay.

burned my eyes walking towards it, and couldn’t let the kids swim in it long because of how strong it was

the pool was closed

burned my eyes walking towards it, and couldn t let the kids swim in it long because of how strong it was

parking lot was fairly small, staff wasn t rude or anything just not very friendly and she spoke

the breakfast was very tasty and had a nice variety of options

pool and hot tub clean and breakfast was excellent

great helpful staff. clean pool. good breakfast.

breakfast was standard hotel fair, but it was good

dirty laundry room

free laundry room use, a wonderful breakfast buffet with the best service--super clean

the people, the happy hour, the pool, complimentary laundry.

breakfast was free, fast and friendly

nonrefundable pet fee for this hotel is extremely steep

with perfectly crisp bacon or little omelets, lovely warm pool, great exercise facility and laundry

comfortable, accommodating, close to everything, laundry, pool, breakfast, coffee and tea in the lobby, bar in

accommodating, close to everything, laundry, pool, breakfast, coffee and tea in the lobby, bar in the

staff, the internet support you can call right in the room is awesome if you have any issues with wifi

limited parking

breakfast was as good as can be expected during the (covid 19 pandemic), the kitchen staff did a great job,

great breakfast. excellent location. great staff.

enjoyed everything about my stay i enjoyed breakfast, the gym and the hotel overall

location. room size stocked kitchen/frig/dishwasher

there was also a intermittent knocking sound from the kitchen

my son can’t have sugar before his-appointment and they had biscuits and gravy for breakfast that for me was

really wasn't anything that i didn't like, however i wish breakfast time could be extended by 30-60 minutes

biscuits and gravy with continental breakfast.

i also liked that there was breakfast and that there were plenty of other food options close by

the continental breakfast was good.

safe. quiet. clean. friendly staff. good breakfast. nice pool and fitness center.

clean, strong wifi and fine breakfast

oatmeal needed some love and the pool was really cold

the kids broke out with red bumps on their bodies after swimming

my kids felt so comfortable and loved breakfast and the pool

the kitchenette was awesome

breakfast was not as good as it could or should have been

staff at breakfast gluten free options available for breakfast comfortable beds well-appointed kitchen nice pool

breakfast

staff was wonderful they made my kids still at home i had my house burned down on the 4th of july so i had to

there was no signage nor communication, nor process about what to do with dirty laundry or full trash bags

had a street facing room with a bar and nightclub right across the street, at night when they turn their roof

pet friendly, but not a lot of space around the hotel for your dog to use the

i did bring a dog, so 75 of that may have been a pet charge, but i still think that i am out 25 bucks and was

everything. bar staff were awesome & so was the food. bed was extremelhy comfortable.

location in old town and cooking facilities and laundry

there was also a full pay laundry on each floor

great location. nice friendly helpful staff. good laundry.

need to pay extra for laundry need to pay extra for breakfast no bus or taxi for the airport from the hotel

were 3 out of 6 dryers broke in the laundry room, which meant after washing my clothes, i had to wait nearly an

the kitchen staff is so nice

it was a little too cold,and the pool was closed and all the facilities

dinner and helping take them to the staff that was cleaning and they brought ice cream out for my kids to thank

some hotels frown upon a bunch of kids being in a place all at once because of the noise

the location is great, good pool area with an outdoor sauna, the 5:30 kickback is cool and breakfast was yummy

room service did not bring me what i asked for at all

bar was excellent and so was the breakfast staff

really big rooms. walk in closet and bathroom. fine restaurant and a bar in the cellar.

room service was relatively quick

had an alexa in the room where you could order anything you needed such as extra towels or room service

liked the bar and food. decor was nice

location and happy hour and bartender vanessa and gym

loved the hotel shuttle the best

my room faced douglas ave, and the traffic was a bit noisy in the evening. local kids

breakfast was delicious

was still closed due to covid, but we were able to order room service and food was delivered in styrofoam

no gym access and no complimentary breakfast.

really loved the late check out

this was the first night my husband and i have been able to have to ourselves without kids since we've been

view was amazing and the gym was better than most hotel gyms

laundry room was good

friendly staff, nice facilities, laundry,cozybar, outdoor patio, free parking

the pool and gym were both well maintained and good to

staff were great, kids enjoyed the pool

the bar was cozy and we liked the fire pit out on the patio

a kitchen and laundry in the apartment was so convenient

the apartment was a good size (two bed, two bath) and included a full kitchen and laundry

your two bedroom apartment comes with dishes, washer and dryer, and even laundry/dish detergent

my wife and i, cooked most of our meals there at the room and were able to do our laundry there in the room as

laundry facilities in the room were also convenient

service i like being lied to about my refund i didn't like it i didn't have the ability to do my laundry when

the laundry, the staff,

there was laundry facilities on website, but we were told that someone had kicked in the machines some time

breakfast or laundry despite being advertised

i had to take them to the laundry and wash them myself

loved how clean the hotel was and the best feature was the free laundry since i stayed there for 14 days

location and outdoor grill and fire pit. free laundry facilities for guests.

it was nice to have laundry facilities at the hotel that were free

great prices and laundry room free for guests

laundry was free which was great and did i mention that the rooms are huge as well

my stay ended up lasting longer than expected and was grateful for the laundry facility

laundry facilities were inconvenient and had to take 2 separate elevators to get there

i told her i need to do laundry she gave me the perfect room right across the laundry room

dirty hallways, pool was trashy, laundry facilities out of order, 1 ice machine in hotel

i definitely recommend this hotel for its pet friendliness

great stay and complimentary laundry facilities

pool was closed

not aware of the pool being renovated but staff made arrangements with a sister hotel for our

beautiful lobby and free parking.

the pool was on the cold side.

staff was friendly and helpful..rooms were clean..i did laundry here..great for the price

laundry area was clean

are thin, also my room was next to the laundry room and one guest decided to have a loud conversation at 2am

wifi requires new login and password every time the iphone or ipad went to lock screen

com golf tournament at crestview country club & the hotel's location was excellent for getting to &

the plastic laundry bag the clerk gave me tore in half as i was putting clothes into it

sometimes not enough parking by the hotel. not a biggie...

very nice rooms and pool (although water on the cooler side)

offered fresh baked cookies when we checked in! breakfast was good!!

pool and hot tub was broken but they discounted my room

serving grab and go breakfast due to covid

how close it was to the gym for our basketball tournament

the breakfast was excellent

i didn't like that they dont clean the parking lot, especially the handy cap spots

could have been picking up pool towels etc

great facilities! hot tub and pool were clean and mice area!

parking needs help. and more room for setting at breakfast.

wifi was slow, pool was freezing, and hot tub had too much chlorine in it.

salt water pool

the staff was friendly, our rooms were great and comfortable, great breakfast.

our kids loved the pool

my kids enjoyed the pool and hot tub

three light bulbs in pool area out or blinking

our kids loved the pool

to be sharing floor where a lot of kids were staying

after inquiring for a washer a dryer we were assigned a room located directly opposite from the laundry facility

location was prefect! nice outside gathering area, gym, cleanliness.

booked the airport shuttle the day prior to my arrival

i liked the fact that a full service restaurant and bar were located next door.

pet friendly!

we had to do a load of laundry, and in the laundry room, it tells you to see the front desk for change and they

complex and a hotel in one, kids that lives there put rocks in the pool and they had to close it, laundry was

trash and laundry hanging on patios and siding completely gone in parts

like all the people hanging around, the laundry hanging everyware, very uncomfortable feeling and not feeling

the laundry facility wasnt working

didn t like that the hotel didn t have laundry facilities

no laundry

loud noises from laundry room

self laundry service

this hotel had the fastest wifi with no apparent slowdowns from shareing the signal.

it showed a pool and an on-site laundry for guests

laundry doesn't work

the laundry didn't work and i paid for it without refund

was for pool and the pool was not usable

pool area was pleasant, front desk and breakfast staffs were nice and helpful, and room was the

free laundry room, gym, an outside gazebo with 2 gas grills

free laundry

nice and the laundry facilities are complementary they also have a cupboard with sandwiches ice cream and soda

onsite laundry facilities and exercise room

laundry, etc available resources

if there was anything i would suggest could improve id say to dedicate an area outside for pets

it's very clean and breakfast was great!

breakfast leaves a lot to be desired

pool wasn t clean, was smaller than expected

i like the late check out time. nite staff was friendly and helpful.

stains on bed skirt ,pool was not available, there wasn t a guest laundry room like it said

there were no laundry facilities on site so we had to go to a laundromat

close to stores and restaurants free laundry in hotel

nice stay, clean, nice breakfast,friendly staff, good value

the handicap parking was very convenient

room was very nice staff very friendly the dryer needs work for guest laundry but when it didnt work properly

the dryer for laundry does not dry

clean sheets in the shower curtain to which paula replied no as the person before her did not do laundry

no breakfast. vending machines didn't work either. had to wait till morning to do laundry

i also wish the laundry services were available longer

the laundry is expensive at 3$ load

several amenities like laundry and access to computer in lobby not working

went to due my laundry and no soap in the soap dispenser machine

they had roll of quarters available for laundry. the laundry room was clean and working great.

pet friendly, clean, great value and friendly staff.

both shuttle bus drivers were friendly and courteous

kids, being able to swim is high on the list when selecting a place to stay

we brought our kids on a weekend getaway and the pool was closed for painting

staff friendly and breakfast was pretty good

the gym was nice to use

laundry facilities were adequate

airport shuttle is a big bonus. breakfast was good.

complimentary breakfast was delicious

breakfast time should be extended to 10:30am

late tuesday night, hotel employee made a gracious & kind welcome to my kids traveling with 4 month old baby

offer an arcarde and on site laundry but will not give you quarters or have a quarter machine

there s leisure amenities available and onsite laundry facilities which were appreciated

no wifi signal, roof leak, refrigerator not working.

i liked that the pool stayed open til 11pm, there was a free breakfast, and free wifi.

with remodel felt could have been better organized and grouped to keep area further from guest no wifi very warm

i was there to watch my grandson bowl and they had and excellent time in the pool

clean, spacious rooms, easy parking.

breakfast was wonderful, refreshed continuously and plentiful

pool was ice cold

courteous staff and airport shuttle personal were great

beds and no laundry room. softball tourneys need laundry room.

didn t like that it didn t have a laundry room

kids playing and yelling in hallway during the afternoon

the room service menu and ordering wasn't easy to use

great bar & restaurant

easy access to room from parking area.

breakfast

reserved a non-smoking room but got a room that smelled like smoke

asked for a non smoking room

no pool ud83dude14

breakfast. no eggs or meat.

the fact i actually got a smoking room.

the breakfast was so-so.

the biscuits and gravy and yogurt. the kids loved the waffles

value and pet friendliness. the overnight staff member was great!