pool was chilly, could have been warmer

around the toilet looked moldy and the kitchen needed to be wiped down

great breakfast set-up

the staff that cooked breakfast was exceptionally nice and made a great breakfast that was perfect for the kids

friendly staff, large rooms, kitchen and good breakfast

had free laundry facilities which was a big plus after a week on the road

the rooms were a good size and the free laundry was awesome

laundry is available on the property

more washers and dryers in laundry room.

the laundry facility was a life saver

despite covid, they still had great options for breakfast and lots of fresh coffee and tea

the bed felt like a marshmallow, very comfortable. the breakfast in the morning was delicious :)

the beds shower breakfast

had all the basics of a basic hotel. comfy bed, good a/c and heat, clean. access to mini gym.

walkway and handicapped parking was not shoveled good

the shuttle service was excellent! very nice staff..

great breakfast, the crew were super nice!

parking and wifi was ideal

desk staff unfriendly. added parking fee, not free any longer

great room, clean, quiet, well equipped, comfortable bed, nice pool and jacuzzi.

we checked in, changed room and had to ask for towels, and was told we would have to wait until laundry was done

it was clean and my friend and i loved the pool and hot tub

we did not use any amenities, so no judgment on gym or pool, etc

all was clean and just perfect breakfast was very good our bed was so comfortable

pool and hot tub, pet friendly, breakfast, pillows

reception team, laundry was handy just a pity no washing powder on sale

us with smiles and conversation everyday(6) couldn't have been more helpful ud83dude00 in house laundry was

used the laundry did get overcharged on washer

refrigerator and microwave in room. onsite laundry facilities. great value and location.

spend too much money on laundry

no laundry on site.

no laundry service.

/doors were loud, we could hear everything, ( slamming doors from laundry area , other people coming in and out

they also didn't have a laundry room

we needed to find a place to do laundry and he made sure to find us one and told us

breakfast was simple but good

there was not a breakfast included.

the room, the staff and the airport shuttle

hot items on breakfast buffet were cold

tell us about the free breakfast at check in

saw a single housekeeping staff person who was not moving quickly to clean; there were carts and laundry bags

cleaning at weekends, pool was down for one day, kids were extremely disappointed, when it was not down it was

maybe could have done a tad better job of snow plowing the parking areas.

there was no hotel shuttle to the old port

excellent staff, convenient to south portland and portland. restaurant and bar very nice.

i didn't see a laundry facility, which would have been welcome.

kids loved the pool!!

lots of safe parking, convenient shuttle to airport

the parents who let their kids (both stays) run the halls knocking on doors/ play in the

room size. location. breakfast

laundry was 'broken'

laundry facilities need some updating

laundry and gym are dated

enough to get a room cloae to the elevator and the soda machine and ice maker and laundry on the 2nd floor

working laundry facility

the pool opens late in the day

breakfast was fine could use more hot choices

prompt and courteous shuttle service, even with 1:00 am arrival. good breakfast included.

spacious room, comfortable beds, and clean bathroom and kitchen

location, staff, pool and breakfast

laundry facilities on site

clean place, modern, staff is helpful and prompt, amenities like the laundry and workout room are great, beds

the property had a small fitness center, laundry, and an indoor pool

of the laundry machines were out of order

honestly, we did not realize they had laundry services

laundry requires coins

decided to do some laundry

middle school kids were on a basketball tournament trip and swarmed the hotel

location, cleanliness, courteous staff, airport shuttle

lower pet fee. could have had more healthy options.

the nice lady who assisted us at the registration desk when we arrived was very helpful, the laundry facilities

i heard security was doing laundry

laundry room had messy

pet friendly.

my kids could not use pool...time limitations

breakfast was awesome which included blue berry pancakes, french toast and thick bacon

welcoming touches; boardwalk to the beach; couches and fire rings on the deck at night; delicious breakfast and

has a nice gym

spa amenities for couples, add a jacuzzi, & room service cleaning was not always prompt to clean

breakfast was equally delicious, plentiful & wonderful

friendly,great prices,laundry facilities,extended my checkout time

it's close to the airport. there was a decent laundry facility on 2nd floor

hotel has anemnitities like swimming pool, conference room, laundry room and free breakfast

like one page map to know where certain things were like vending machines, ice, i heard there was laundry and

hot tub is hot! bed is comfortable. a/c kept the room cool. laundry on site was a plus.

clean hotel. guest laundry on site.

although we didn t use them, there were a gym and guest laundry

great place to recharge and do laundry after camping at acadia national park!

hotel was clean and comfortable with amenities such as a fridge microwave and laundry

having a guest laundry was really convenient as well

itself was ok but hallways had overflowing carts of dirty laundry

room was across from what i assume is a laundry or linen closet area, and the door kept slamming

room service was very expensive.

the spa was just what i needed

hotel was pet friendly and didn t charge an extra fee

don't ask them to fold your laundry

spacious rooms, great service, has self service laundry which was convenient

the laundry machines were just what we needed

only one laundry machine and dryer

i wished there was a hot tub by pool and more laundry facilities

laundry service can improve (i.e. accept multiple payment options)

the rooms are nice and there is laundry service (for a fee) and fitness room (free)

sheets had a stain on them, didn t come out in laundry, property should check that, i slept with a t shirt

asked for more and a blanket they said the laundry was

was gorgeous, had a mini conscience store, cafe, laundry, exercise room and probably more i didn t see

there s a swimming pool, laundry room and a nice lobby

was asked to respond about pet fees before arrival

indoor pool and spa were nice, the room was large, clean, and comfortable

the patio is beautiful and the gym is good as well

really liked the convenient location, the amenities (such as pool/hot tub/gym), the great service provided by

we liked that it had a laundry room and clean exercise room

the hotel also has nice laundry facilities and exercise room

room, laundry facilities on each floor, starbucks coffee in restaurant/bar, very clean and friendly and

valet staff polite; fast service and no damage to my car the gym was clean and had plenty of equipment

it was freezing out when i went and they had a complementary free shuttle to bring you anywhere or pick you up

the laundry room didn't work

the room was clean and we were able to use the laundry at the hotel, which was accommodating.

the way to the room you pass the housekeeping area which soiled out into the hall with carts and laundry it gave

laundry available for me to use

more laundry machines,

comfortable, clean, silent, wifi location is great too

no cleaning services unless requested and no room service.

i greatly appreciated the fact it was pet-friendly.

i also liked the peloton bikes in the gym

high pet fee but apparently since half goes to animal charities, i can stomach it

strange in an otherwise luxury hotel and frankly a little cheap (~$600 per night) tiny gym

also, their lobby bar is quaint and nice to hang out in

for me to be surrounded by -- added even more to our one night in portland before moving on to bar harbor

is a lovely restaurant in the location, but they do not provide room service or spa amenities on site

breakfast provided in the bar was generic and so-so

meant we stayed in the rooms in the basement, this also meant many elevator rides with the dirty laundry and

great atmosphere, location, and the spa was fantastic!

com for $189, we ended up paying over $400, as the pet fee was $75, there was only valet parking for $25, although

the shuttle service was an unexpected bonus

the price of $600 for one night, the tv was difficult to use (traveled with kids), iron was broken, the hotel

is a coffee machine in the kitchen and coffee/creamer/etc but no coffee filters or we didnt find them

kitchen is fully equipped

quiet, well furnished and kitchen well stocked with everything one might need

we did not have a need for the kitchen but it would be night to have if we were there longer

large lofts, beautifully decorated, well supplied kitchen

laundry facility available

valet parking, laundry facilities (we were on the road for a week), friendly staff, huge room with great harbour

wifi was free

no room service for breakfast in bed on sunday was total let down. when did this start?

i would ve like to see a simple breakfast be complimentary, especially for my kids.