we did not have a need for the kitchen but it would be night to have if we were there longer

quality bedding, fully equipped kitchen, spacious sitting room and lovely bathroom and shower

love the small kitchen and having the bathroom very separate from the bedroom

great kitchen / bathroom and size was very good

quiet, well furnished and kitchen well stocked with everything one might need

the gym was great too

room service isn't what i'm normally used to at a 4-star hotel

excellent breakfast and love the stoneware mugs

were beautiful, we love the people who worked at the bar and reception

breakfast provided in the bar was generic and so-so

laundry room was really nice, on the same floor we were staying on

pretty load. i think we stayed next to the laundry room

very good rooms, very nice hotel decor, central location. great laundry room

great location. guest laundry was great. lift was quick.

guest laundry

meant we stayed in the rooms in the basement, this also meant many elevator rides with the dirty laundry and

bar is awesome

the shuttle to the magic of christmas was so helpful and we just felt pampered

close to restaurants, attractions, waterfront wifi ok gym small but with enough equipments big confortable room

location. comfort of beds. bar downstairs gym

laundry facility available

valet parking, laundry facilities (we were on the road for a week), friendly staff, huge room with great harbour

the wifi didn't work in our room.

we utilized the hotel pool and jacuzzi

i had thought that breakfast was included, but learned that it was not. no biggie.

nice free shuttle service, inexpensive self-service laundry on site.

the laundry facility was great

sorting and folding laundry in lobby

next time will request to not have a room next to a pet owner

we brought my 4 year old there for her birthday and the pool was nice, bigger than most of the other hotels

the gym is

i used the gym too, and that was just lovely

shuttle to downtown shopping is a lovely idea

i would have liked a few more amenities, in the room there was one bar of soap for the sink, none in the shower

well equipped hotel and room, comfortable and well organized room, very good breakfast, nice gym, close or vallet

am giving only 4 stars because the wifi wasn t free unless you were a member and because of the expensive

high pet fee but apparently since half goes to animal charities, i can stomach it

offers valet, help with luggage and room service type various services

slightly small and lackluster gym but good enough to get a decent workout

in the restaurant was great and the rooftop bar had a great selection as well as a great bartender that had

the hotel also has nice laundry facilities and exercise room

we liked that it had a laundry room and clean exercise room

room, laundry facilities on each floor, starbucks coffee in restaurant/bar, very clean and friendly and

facilities were fun, kids loved the pool, very clean and nice

poor breakfast choices.

only one laundry machine and dryer

spacious rooms, great service, has self service laundry which was convenient

don't ask them to fold your laundry

i have to pick something it would be that the hotel s only laundry machine was out of order

used coin self-laundry which was clean &

room was across from what i assume is a laundry or linen closet area, and the door kept slamming

itself was ok but hallways had overflowing carts of dirty laundry

we love that they are pet friendly and the staff were all very welcoming to our small dog

service in bar on thursday night was pretty bad.

loved having a spa in house,prices competitive with portland

sheets had a stain on them, didn t come out in laundry, property should check that, i slept with a t shirt

they have laundry machines on the second floor

laundry service can improve (i.e. accept multiple payment options)

was gorgeous, had a mini conscience store, cafe, laundry, exercise room and probably more i didn t see

the rooms are nice and there is laundry service (for a fee) and fitness room (free)

hotel was clean and comfortable with amenities such as a fridge microwave and laundry

i also liked having a laundry room to do my clothes before traveling home

we were about halfway through our trip and needed to do laundry at this stop, but i had not come prepared with

great place to recharge and do laundry after camping at acadia national park!

the beds comfortable, breakfast was set up with indoor and outdoor dining, and we appreciated the laundry

friendly,great prices,laundry facilities,extended my checkout time

like one page map to know where certain things were like vending machines, ice, i heard there was laundry and

hot tub is hot! bed is comfortable. a/c kept the room cool. laundry on site was a plus.

it's close to the airport. there was a decent laundry facility on 2nd floor

hotel has anemnitities like swimming pool, conference room, laundry room and free breakfast

laundry room had messy

the nice lady who assisted us at the registration desk when we arrived was very helpful, the laundry facilities

i heard security was doing laundry

my kids could not use pool...time limitations

my kids could not use pool...time limitations

decided to do some laundry

laundry requires coins

short shuttle ride to the terminal

lower pet fee. could have had more healthy options.

that night it was so noisy, because kids were running up and down the hallway and dogs were barking

/doors were loud, we could hear everything, ( slamming doors from laundry area , other people coming in and out

wish they had self laundry facilities.

they also didn't have a laundry room

laundry at hotel only downside

we needed to find a place to do laundry and he made sure to find us one and told us

spend too much money on laundry

refrigerator and microwave in room. onsite laundry facilities. great value and location.

used the laundry did get overcharged on washer

reception team, laundry was handy just a pity no washing powder on sale

us with smiles and conversation everyday(6) couldn't have been more helpful ud83dude00 in house laundry was

there s a swimming pool, laundry room and a nice lobby

was very friendly, pool, gym and spa were excellent

i had to cancel one of the spa services i had booked because my migraine was so intolerable

convenient parking at the property

good wifi

second time requested room was overlooked so i gathered up towels and trash walked it to laundry where a clerk

the dryer was out of order for guest laundry.

the way to the room you pass the housekeeping area which soiled out into the hall with carts and laundry it gave

the laundry room didn't work

the room was clean and we were able to use the laundry at the hotel, which was accommodating.

clean place, modern, staff is helpful and prompt, amenities like the laundry and workout room are great, beds

the rooms were wonderfully supplied and designed- they had everything we needed including guest laundry

of the laundry machines were out of order

honestly, we did not realize they had laundry services

the property had a small fitness center, laundry, and an indoor pool

the breakfast was good and the cleanliness was as well.

the pool opens late in the day

a little further from airport terminal than expected. 10 minute shuttle ride.

breakfast options could be better

clean and new. decent breakfast.

laundry and gym are dated

enough to get a room cloae to the elevator and the soda machine and ice maker and laundry on the 2nd floor

working laundry facility

laundry was 'broken'

laundry facilities need some updating

i didn't see a laundry facility, which would have been welcome.

kids loved the pool!!

shuttle was also a plus

could have stayed longer and that we didn't fly out so early that we couldn't enjoy a leisurely breakfast

pool wasn t heated

tell us about the free breakfast at check in

minor things that i noticed were that the parking lot was in rough shape and needs to be re-paved, and the

had to call for towels twice, a bath mat, and coffee and cream. room service very poor.

parking was not that great

as with too many hotels now, the level of room service is terrible.

we checked in, changed room and had to ask for towels, and was told we would have to wait until laundry was done

the room and pool

s hard to get enough staff, but the common areas need more attention ( litter all over the back parking lot)

very dirty & very large pet fee added to bill without notice

the older gentlemen during breakfast was super nice. he had great hospitality. .

saw a single housekeeping staff person who was not moving quickly to clean; there were carts and laundry bags

our one night visit met all out expectations. two visits to the pool made my kids very happy!!!

pool was a nice way to end the evening

location, nice rooms, good gym, and the service in the restaurant and breakfast area were excellent

rooms were huge, lovely bar and restaurant onsite

breakfast should be included.

no breakfast.

thought the breakfast chicken sausage sandwich was excellent and the coffe

parking was minimal and the bed and furniture were stained and not in great shape.

shuttle service; bistro with hours to accommodate late arrivals (after 7) and good food & service;

gym can be improved

was fine and there was plenty of parking

the beds shower breakfast

the room was immaculate, and the breakfast was quite good

parking gets tough on friday night (wedding party in residence!)

the laundry facility was a life saver

free laundry, who can beat that

the rooms were a good size and the free laundry was awesome

and they even have gym and on site laundry

had close captions there's a free laundry

chose this location for the indoor pool and hit tub, so we were very disappointed when we arrived and were told

pool was chilly, could have been warmer

gym needs weights

size of the room was great and the kitchen, fridge, oven, dishes, fireplace were all great features

and the receptionist she hangs up on me 3 times in my face people super rude i feel bad to my kids that day they

room service one night

breakfast was awesome which included blue berry pancakes, french toast and thick bacon

also, nice surprise - they had ev charging

the staff was absolutely amazing! the spa staff just as nice

ocean, the adirondack chairs for lounging on the beautiful grounds - the food was delicious, and room service

screaming children, barking dogs. no laundry.

was hard to find up the hill behind the restaurant and away from the main entrance and pool

my kids loved the outdoor pool

parking area was very awkward and big potholes in driveway

wifi worked great and i was almost in the last unit of the first floor