at the last possible room next to the busiest intersection of the property and next to the laundry facility

outdoor meditation pool is nice, but a nice hot tub after massage would be great

we put our names on a waiting list and we were called to buy another massage but not offered a spa visit

of cool complimentary things like the electric car/bike + happy hour wine + valet parking

on and around the property, but after running into several coyotes lurking near the trails and parking lot, that

laundry services, bathroom a bit small and outdated, air-conditioner didnt work very well, looked

wifi was too slow to stream.

internet/wifi is not very strong, had to log in again and and again

bathroom was tiny, fireplace was wood burning but no wood, had to pay (a lot) for bottled water, no additional

spa closed earlier than advertised and i could not use it

fireplace was only for decoration- no wood - pictures of relax patio well taken, but in reality a

for wifi over 1gb use, the spa was not open, finding a masseuse was impossible, no lotion in the

breakfast options were limited, we opted to dine out

like that it has breakfast too

the breakfast is just a couple of snacks, but is great for the price

it did have wifi and lots of cable channels.

- free breakfast are provided (granola bar, banana, coffee, chocolate) - there is toiletries, hair dryer

they don t have laundry and don t serve breakfasts despite the description says so.

bike hire and laundry shop combined opposite which was

no towels from 12-3 (laundry time); came back to room in afternoon to no towels

the small parking area is first come first serve but for a quick rest while traveling- there was plenty of

wifi was very spotty for a few hours in the evening assuming everyone was logged on at the same

robably difficult nearby to the sea), overall gave the impression it was a little unloved no laundry bag in the

laundry costs were very expensive

resorts charge similar fees, but i did not use the facilities that it supposedly covered, except wifi, which

the gym was great

the bed was comfortable, nicely prepared, the kids loved it

) the only downsides-lamp in one of the bedrooms kept shorting out and the laundry closet could use better (any

location kitchen and bathroom and laundry tidbits are all there as we needed them

was a terrible vibration in our kids bedroom

wish they had a bar area for the guests as everything was a two hour plus wait after 7:30.

included would have been more convenient as the we were staying with kids especially given the weather conditions

service, comfortable bed, reasonable room service selections, amenities

excellent service, wonderful breakfast

room service was good and reasonably priced

the boutique hotel was lovely, clean, the continental breakfast selection was more like a

only negative is their gym isn't great (but still better than most

no room service food no laundry facility

and rarely left the property: i would have appreciated having a refrigerator, microwave, and laundry service

room cleanliness, slow wifi and no laundry service

also, the hotel should invest in a pool and laundry facilities

no self service laundry

good laundry room. good fitness room. great location.

great having a guest laundry and breakfast cafe on site

an added bonus was the guest laundry & a good

beds, excellent location, laundry facilities, great valet and front desk staff who went the extra

friendly staff, on-site laundry, on-site coffee shop, great location

difficult to get laundry use no fridge in room or cups for tea coffee in room having to pay for video arcade

i had an issue with the laundry and maria at the frontdesk solved it promptly

the lack of laundry facilities was a struggle.

some of the things weren t working yet laundry and the pool

the hotel had great facilities like laundry and a games room, which was handy for the kids on rainy days

the coin laundry facility is great

room was comfortable, view was terrible, laundry area was out of the way but clean

the room they gave me was behind the elevator and beside the ice machine and joined the employee laundry room

no iron or laundry bags in the room

didn't feel very welcoming for families and pets

walking distance to the wharf and local market and laundry for a long stay

laundry machine for self-laundry was a joke

room size laundry clean

dinner/room service menu was the same and not a great variety especially if you don't eat seafood

bar was being renovated

nice heated pool in the backyard / good and cheap laundry

laundry facilities,

the hotel provides laundry service, however the washing machine is placed in the garage area with free access

property need to start the room service for night at least and serve tea snakes and water etc

room service was great, i called for fresh towels and they delivered fresh ones and even gave me

were very accommodating all staff were lovely the only thing i would suggest is their should be laundry facilities

no self-laundry facility. no hot cocoa option.

there was not a laundry room on site.

laundry - only option was a very expensive laundry service.

no pool no laundry ect

position to fisherman s wharf and laundry facilities

nice to have laundry facilities valets very helpful and friendly

the hotel also offered laundry machines on each floor which was nice (though detergent should be included in

door with adjoining room -lots of noise leakage would be great if it had an onsite laundry

heated pool, great location, good room size, guest coin laundry, many restaurants and attractions in the walking

a coin/card operated laundry would have been great

they stored cleaning supplies and laundry in hallways fusing checkout times

inside laundry facility for guests to use

the room had a very sad view (room 247) with only a bit of daylight - laundry almost was too late (had to leave

also, 5 little pieces of clothes (1 one of them were the socks) laundry of my 6 years old daughter costed $40

on site laundry facilities and there was always a long queue for breakfast but it was a good breakfast and

parking was expensive. no laundry facilities.

no laundry facilities ,needed more luggage carts.

no laundry facilities

green laundry policy very confusing, signed up for it first day

there no laundry service

the hotel lost my suit entirely, yet still had the audacity to charge me for the laundry service

no laundry

there are no guest laundry facilities (you need to send washing out) very expensive

the bathroom, reminded me of a laundry and nowhere to put my things

it may be a good idea to offer small plates/sandwiches, munchies at the bar next door

good wifi and our room had city views, which we loved

tiny microwave, tiny sink and bar fridge only

the bar next door and loved the rolls and coffee in the lobby with comfy couches

no gym, and you could hear every noise in the place

in the morning i noticed a leaky downspout with a steady drip onto the roof near the laundry area

you need to use the laundry facilities the dryer takes a bit longer than usual to dry larger

no laundry on site and the only laundry mat in tiburon is out of business

parking was free as well

overpriced (no more wine/snack in the afternoon, no more $10 voucher to their restaurant, no gym)

i would have loved to have had self-laundry services since we had an extended stay.

doesn't have laundry machine in hotel and near by. not included brackfast.

there is a nice roof garden with chairs, the lobby is cozy and equipped with couches, tables, wifi, and courtesy

very good location close to japantown and good restaurants. good gym, good breakfast.

room is in the far end so the wifi connection can be disappointing for around 50% of the

guest self-service laundry room

laundry service was a great amenity

the rooms did not have laundry bags and you could hear when a neighbor would use a faucet.

the lack of laundry facilities only 2 washer and dryers

laundry heated outdoor pool restaurant downstairs central location easy access for

very clean, cool decor, lovely happy hour, great breakfast, great coffee!

rooms are big, beds comfy, and you get breakfast

antique furniture, pretty light fixtures, stained glass windows, chandeliers, and wood burning fireplaces in

comfortable victorian hotel with fireplaces in some rooms

breakfast is simple and filling. a nice start to the day.

stars to would be the room service maids, and downstairs people keeping the hotel actually clean laundry & upkeep

will be happy when the restaurant and bar opon

great views from the room, convenient location. great staff and extremely pet friendly.

a real gym w lots of equipment

room service was a negative there wasn t any furniture in the room

my room was adjacent to the laundry room which was noisy early in the morning

wifi was sometimes so poor as to be useless

free wifi is also not bad

weak wifi

limited amenities in the room - no fridge, water etc. poor wifi

when we walked into our room for the first time, petals were left from the door leading to the bed that had a

breakfast options were on the sweet side, but we could order eggs any style or omelette

breakfast was great

gym is so tiny

(we are not big breakfast fans

pros: - location is convenient (a block away from muni, middle-income laundry and cafes, 2 blocks away from

i’m sure it’s about the laundry stuff or the sheets

many restaurants nearby and also laundrymarts

also my room was next to the laundry room, and some guys had a great idea of making their laundry at 6

no laundry room indoors.

room was rather small and the strength of the laundry and cleaning products were off the charts of i tolerability

got the first floor where they did laundry and other stuff early morning

excellent location with laundry, bars, markets

they gym had very limited equipment

staff was polite and room service was done when we asked for it

especially isabela (if i m not mistaken with the name), who assisted us a lot with external laundry services

the wifi and connection tv didn t work as well as the hot water was less than lukewarm warm

you get a clean room with a great bed in a secure building + wifi

the wifi wasn t always strong and i wished there was a chair with a back and a table/desk to work

i arrived i had to change my room because the wifi didn't stretch to the back of the building and i was there

hmm. room service wasn't free.

great staff and the bar was excellent!

no dining room service for lunch.

the spa is amazing!

staff, the design of the hotel, the spa, the room service beware: valet your car & youll be charged $59

be a quick way to get something to eat at mel's and i could wake up an hour earlier and use the laundry room

i used their laundry service once and my stained jeans arrived like new

you also have a laundry if needed

they offer free laundry, although it wasn t communicated that it was complimentary

guest laundry is free which was a nice touch

supply insufficient, eg tooth brush etc no sleepers nor bath rope provided no laundry bags nor shopping bags

laundry good up and on top billed as express

price of any little amenity. it was over 100$ to do a small bag of laundry.

the room outdated, the spa ($20 extra) is really just a tired locker room with sauna not hot

out-dated decor - tooth-brush/ slippers/ other amenities are only provided upon request - the gym is not free

hotel doesn't have the gloss a new build may have but the price location suited me and teenage kids

gym. is small, 1#3 machines didn t work )-:, hotel a little worn.

nice staff, big room, excellent wifi, there even was a gym on the first floor

modern furnishings and gym onsite

the mattress was not very comfortable, a complimentary breakfast would have been nice also.

laundry room

laundry on suite, good location, many restaurants to choose from

laundry and bag storage facilities

it's a mix or the laundry detergent, the cleaning solutions and what i'm guessing is some sort of deodorizer

there are also laundry facilities that i used which reduced the amount of clothes i needed to pack for the trip

m) - on previous stay two weeks ago

that being said, it is not a hotel for kids

no access to the amenities, bar, restaurants, spa, gym, etc

please add more gym equipment such as heavier free weights.

the rooms feel moldy - i paid for 2 adults and 2 kids including breakfast

our laundry was partially lost and mixed with another room

a guest laundry would have been helpful

could've been friendlier and more helpful; the laundry service was unreasonably expensive and did a poor job at

a lack of a self serve laundry

no laundry facilities

but, don't expect this to be gold's gym if you want a workout

breakfast with a light buffett is a nice

loved the gym next door which included a ping pong table and steam room

breakfast was ok although the slices of bread were rather thick for my liking; the coffee cups and

was bad, room service was bad, there was a disgusting smell in the room and upstairs, the dress code was not

there are no guest laundry services - we were told to go down the road to the laundrette and had to wait 2

the narrow halls being lined with bags of laundry was not a particularly pleasant welcome

after check-in, we found that the elevator was full of sacks of laundry that had to be moved before we could

laundry and garbage removal but otherwise no problem

details in the space - wallpaper, fireplace, views, pillows

also the hotel was advertising that you could order room service from this restaurant, but in fact you

really appreciated that you could choose how often you want room service to come

wifi was patchy in our bedroom but was fine in communal areas

fireplace

large room, separate washroom and bathroom, wifi worked well

no laundry on sight

of had more snacks in room for free, also laundry service was not available nor the gym nor conference room

sized room for 2 adults and 2 kids

evening staff at the bar were the best ever

drinks at the bar were ridiculously high

no in room dining service laundry costs seemed expensive.

some of the room cleaning was inconsistent. the cost of laundry was high.

very good laundry service too

my kids wished there was a pool.

the bed and pillows were fantastic. it was great we got a connecting room with our kids

front staff need to smile about more and be more informative when asked questions and a laundry facility would

as having laundry, but it was actually a laundromat that was two blocks up a notoriously steep sf street

it had very cheap laundry (taken out) facilities and the staff were only too happy to organize anything for

friendly staff gave me the best advices on everything from where to eat to where to do the laundry

the smoke smell and the room s heater could t off. the morning set was just like kids meal.