the pool and the staff

we only had an overnight stay but my kids were impressed with the extra facilities they could have used if we

poor wifi

we only had an overnight stay but my kids were impressed with the extra facilities they could have used if we

fantastic place to stay, bus into salamanca, camp site bar is amazing.

were not enough beds at the pool and we didn't find towels there

nice swimming pooll for summer days, specially for kids

our kids loved the pool and the breakfast

parking on site for no cost

would like pool open little earlier than 12.

property looks like it hasn t been updated for 30 years, the ev charger didn t work and it s in an industrial

were sometimes bees and flies in the pool and outdoor eating area

pool if you want to have a quick dunk

wanted something outside the city with free parking

lots of fast food outlets and aldi a few minutes walk from hotel pet friendly clean bright rooms some with

kids were hyped about double beds bunk:) staff was friendly and had reasonable english

the staff was very friendly in particular with the kids

breakfast available, no bar or coffee place, any food if arriving late, no room service, just a few amenities,

the room service lady forgot several times to put new body lotion at bathroom.

wifi is working fine

plenty of towels which is a big bonus when travelling with kids

property claims to be pet friendly but in the small print limit the weight of the animal to 10kg

i was staying with my two kids, 6 and 3

plenty of towels which is a big bonus when travelling with kids

the shower was difficult to use for kids (handles were too high for them) and it was a bit small for adults

the price of laundry was a bit high.

for laundry were poor

we d been travelling around so asked about the laundry service but the prices were very high - 6 for a

no 24 hours room service and no bar at the lobby in case you want

be good to have tea/coffee facility in room or water at least no on site restaurant room service is from local

were shocked by the charge of 288 for a very small amount of laundry - 22 for a polo shirt

even provided a small dog bed that our pet used upon entering the room

that ev charging and parking available at a reasonable price.

welcome, very clean, great location, sunbeds and pool area a little tired, needs a revamp, beds in bedroom very

the room service food was terrible

bar fridge in the room wasn't connected and it took a little while for that to be rectified in fact

the wifi signal could have been better in our third floor room

very loud and inappropriate loud music at breakfast and the wifi was intermittent.

wifi was good too (worked and decent speed)

hotel in a great location 5 mins from all the bars , but also had its own bar too

bar seemed to be closed on two out of the three evenings we were there

environment, excellent staff, food and bar service excellent

great breakfast that will set you up for the day great spa for the extra touch of luxury

room service brought wrong food and basically shrugged it off

no restaurant bar had no lime or mint for drinks

within a short walk from many tourist sites, restaurants, markets, cafes, metro and laundry

the laundry was ripoff 4items 58euros

there is a surcharge for gym and spa.

moved the hotel s van to allow me to park my overheight vehicle in their garage, translated the room service

the swimming pool is too small and has no protection from the sun.

the laundry prices though listed were pretty mad

location and wifi

it was our anniversary and they left us an unexpected treat in our room, oh and the breakfast bar was out of

great staff, reception, room service and excellent for pets .

, ability for late check out made possible

excellent breakfast and room service food for brits who don t like waiting til 9 in the evening to eat

there is a small bar area adjoining the lobby with seating

the beds are amazing, the rooms have a large smart tv and the room service food was also good

the charges for our extras, ie drinks and a room service meal, were very, very reasonable

valet parking was a treat, and the bar in the hotel is small and cosy

clean and warm room. good neighbourhood for food. convenient for laundry.

parking could be improved.

great central location, underground parking, nice room and helpful staff.

location, rate, staff, spacious room & bathroom, balcony strong wifi & parking if required

wifi and staff where good but that is all that i can say positive about this place.

parking (and in response to

a great feature of this hotel is the self-service laundry downstairs

wifi was troublesome: privacy is compromised because one has to allow cookies

no parking ( had to pay 19 euro). no wifi.

were travelling with a dog and normally expect some sort of pet fee on arrival

hidden charges for pet

this got worse when we returned to the front desk to report the wifi not working in our room despite the booking

also asked for wifi code and was told the restaurant next door had it but the restaurant was closed

very good location. pet friendly hotel. comfortable.

the wifi was not working

there was a lobby on the second floor with extra bathrooms, huge couches, and wifi

the breakfast was very good

no room service or anything, just a couple sad looking bars nearby

amazing breakfast incredibly priced, location is superb and staff is very friendly and helpful.

nice breakfast selection and savings in the car park near

rooms were very comfortable, wifi worked like a charm, and the staff were welcoming and helpful whenever we

on reception made a restaurant reservation for us when we emailed and recommended a great bar on the plaza mayor

when we were sitting at a cafe in the plaza, my kids could run back to the hotel room unaccompanied to retrieve

wifi was appalling and i ve had a much better selection for breakfast in many other spanish

location. wifi. staff spoke good english. friendly.

wifi not that great

and coffee in the room or the possibility of getting it free of charge at the bar for residents

wifi in room was slow

the food at the bar is great

wifi throughout

restaurant and bar always clean and tidy

that, the price was fair the rooms are big, but old the stuff was great there is an automatic laundry in front

automatic laundry right in front of the hotel door if you need this kind of service

location excellent. the hotel was very comfortable. to travel with kids it is a priceless hotel.

location with parking within walking distance excellent buffet breakfast pet friendly good

i was allowed to stay with my pet, which i really appreciate

excellent location, spacious room, good breakfast, good wifi. public parking not far away

wifi was horrific

good wifi and friendly reception

the staff, the location, the food, and wifi were a1. the room and bathrooms were spotless.

location excellent wifi good.

the food is delicious - though you need to leave a long time for breakfast

great location. hotel.is beautifully appointed. thoroughly recommend. breakfast incredible

breakfast experience was great

the breakfast experience is a concept that we had not seen until now and that we loved

attentive staff, beautiful rooms, delicious breakfast

wifi works great

location was excellent great wifi

i suspect got caught up with laundry

wifi did not work in our room - fine in reception area though

wifi didn't connect in room or elsewhere in hotel.

could have been better was the fact the wifi wasn t working in the rooms

kids have places to run around and a pool is open in summer

the bed was very comfortable and the pillows were just how we like them, we travelled with our pet dog and

they are pet friendly

the beds where great,the staff was friendly and helpfull. air condition and wifi. good value

motorway, close to tourist attractions, directly opposite the parador (good neighbourhood) and pet friendly with

it would be nice if dog friendly hotels would take this into account to make the traveling with a pet a bit

the laundry service is very expensive

shame no night bar for

advertised association with a spa but the receptionist just tossed us the name of a spa and would not speak to

wifi good but annoying sign in

no service in bar to get a coffee till after 7

everything was good. swimming pool was too cold.

wifi in the room was excellent

wifi was good

then maybe a leisurely lunch in one of the many bar/restaurants or, just as good, wine and tapas in our favourite

we did not use the pool as only had a one night stop over but it looked very inviting

i never figured out how to turn on the ac in the gym, but that could just be on me

book this hotel only because it was advertised as having a gym, the gym has actually been closed since march 2

no swimming pool

it has a big gym and a spa area

good location in a beautiful historical building, underground parking, pleasant bar and terrace.

the breakfast buffet was exceptional

great breakfast, lovely

good selection for breakfast

staff, big room with a great view to the cathedral, good location and wifi works great

to borrow to use for fruit , they said we were not allowed to take it to our rooms unless we had room service

all fine. staff were very helpful about getting our laundry done in time.

comfortable rooms, very good restaurant and paid safe parking with free ac ev charging.

no room service, when asked about room service said was in lunchtime why would i want room service

welcoming staff in both the reception and bar area

restaurant and bar close early and no room service. poor pillows, ultra hard beds.

was perfect , quiet,the second night we had a family from hell on both sides of us, screaming kids, and loud

convenient stay traveling from ferry, very easy to find, secure parking

pool was closed you'd would have to been a brave soul to get in at this time of year

room service food was mediocre at best

rooms were immaculately clean, well appointed and the room service was super

the hotel is excellent. the spa is really nice, and it has several indoor and outdoor pools.

the spa should allow for longer time.

bar available inside the hotel to have a coffee

spa is really good with a lot of options and big pools indoor and outdoor

staff was a little rude about using the spa/room towels for for swimming pool and for outside area

great breakfast. good choice.

setting of the hotel and pool is stunning in the heart of spanish countryside but not too far away from salamanca

of negotiating narrow, one-way streets in our rental car, and even worse, staying in places where parking was

we loved the breakfast too which was a massive hit with our kids who were overwhelmed by choice of delicious

the family reunions brought little kids who were very noisy, but other than that everything was quiet