the laundry service is very expensive

incheck procedure very slippery bath tub floor ac out of order, told reception, but no action wifi max two

shame no night bar for

foyer, bar a bit cold in winter.

advertised association with a spa but the receptionist just tossed us the name of a spa and would not speak to

automatic laundry right in front of the hotel door if you need this kind of service

that, the price was fair the rooms are big, but old the stuff was great there is an automatic laundry in front

the place had a pool, gym and the staff were very kind

rooftop pool is extremely small, the picture is greatly misleading, the lobby bar could have had many more

pool great- just a plunge pool - so small but kids loved it

5 star hotel in centre of attractions, nice breakfast experience

the breakfast experience is a concept that we had not seen until now and that we loved

your fault , but a bar opposite open until 5am and noisy from the street

breakfast experience was great

the food for both dinner and breakfast was top notch

the staff, the location, the food, and wifi were a1. the room and bathrooms were spotless.

wifi was horrific

location excellent wifi good.

wifi

good wifi and friendly reception

very good location. pet friendly hotel. comfortable.

also asked for wifi code and was told the restaurant next door had it but the restaurant was closed

there was a lobby on the second floor with extra bathrooms, huge couches, and wifi

the wifi was not working

this got worse when we returned to the front desk to report the wifi not working in our room despite the booking

good wifi

restaurant was just a limited snack bar menu

to borrow to use for fruit , they said we were not allowed to take it to our rooms unless we had room service

wifi came in and out often - very frustrating and not acceptable for a 3-star hotel.

great breakfast, lovely

wifi not that great

when we were sitting at a cafe in the plaza, my kids could run back to the hotel room unaccompanied to retrieve

when we were sitting at a cafe in the plaza, my kids could run back to the hotel room unaccompanied to retrieve

wifi was free but

the wifi connection could have been better in the room

possibly parking is very narrow into carpark. some noise at night from local bar or restaurants.

the wifi simply wasn't working in our room

location in salamanca right next to plaza mayor and on site parking for motorcycle, just brilliant

in the centre of old salamanca, our room was large clean and comfortable check in was easy and parking was

we really appreciated the underground parking with ev charging for our car

a great feature of this hotel is the self-service laundry downstairs

were travelling with a dog and normally expect some sort of pet fee on arrival

nice staff, good wifi

the room had a mini fridge, lots of hangers, good charging outlets, a hair dryer and excellent wifi

hidden charges for pet

the breakfast was excellent. the location is perfect. good gym.

the need clearer instructions about getting a key to enter the spa area.

bar meal was tasty and served hot

the bar service (luis) was top notch

showers in the gym/spa area need to be renovated

wifi works great

location was excellent great wifi

the laundry prices though listed were pretty mad

nice hotel great location and views great bar service on the veranda patio overlooking the monastery

were travelling with three dogs and therefore were allocated a pet friendly room

wifi was a little spotty

it even had an ev charging available

wifi at 4th floor a bit weak

property claims to be pet friendly but in the small print limit the weight of the animal to 10kg

the shower was difficult to use for kids (handles were too high for them) and it was a bit small for adults

plenty of towels which is a big bonus when travelling with kids

i was staying with my two kids, 6 and 3

the laundry was ripoff 4items 58euros

within a short walk from many tourist sites, restaurants, markets, cafes, metro and laundry

wifi reception was patchy and weak in our room would prefer a larger indoor pool

location, location, location. short walk to all the key locations in the city. very fast wifi

also we were 2 families, each with 2 adults and 2 kids, we had to book 2 rooms,

wifi is extremely poor, disconnects all the time

bar seemed to be closed on two out of the three evenings we were there

evening food not available until 20:00 so not suitable for children (including the room service)

poor wifi

in our one night stay - the only disappointment was that we overslept and so missed our booked in spa appointment

for laundry were poor

the price of laundry was a bit high.

we d been travelling around so asked about the laundry service but the prices were very high - 6 for a

wifi could have been better.

there's no room service

we had our kids with us in the room so we had a bunk bed and a queen size bed

very noisy with people sitting around the lobby while the receptionist allowed the kids to run around the area

overall temperature too high. no shampoo, only shower gel. no free parking. bar area very poor.

breakfast available, no bar or coffee place, any food if arriving late, no room service, just a few amenities,

she gave us great suggestions that made salamanca fun for the kids - it made our stay so much better

were shocked by the charge of 288 for a very small amount of laundry - 22 for a polo shirt

that ev charging and parking available at a reasonable price.

location close to town center but with easy access, secure parking, pet friendly - the ideal staging post for

our labrador was travelling with us, the staff we very accommodating, a wonderful pet friendly hotel

only wish the television in the room was connected to wifi or offered netflix.

wifi didn't work.

wifi a bit erratic

bar fridge in the room wasn't connected and it took a little while for that to be rectified in fact

wifi was a bit shaky sometimes

the bar was closed when we got back at 11

exceptional breakfast, room service and room.

were wonderful, great gym, good breakfast

the beds are amazing, the rooms have a large smart tv and the room service food was also good

the hotel also boasts its own garage, with valet parking, and a small gym, although most people will certainly

i couldn't use their wifi.

friendly, amazing breakfast

nice breakfast selection and savings in the car park near

no room service or anything, just a couple sad looking bars nearby

amazing breakfast incredibly priced, location is superb and staff is very friendly and helpful.

fast wifi

clean and warm room. good neighbourhood for food. convenient for laundry.

it was great to have a swimming pool to cool down in after a walk in the hot weather

superb breakfast for just €10 and you cant beat location, just by roman bridge that takes you into town

wifi was challenging at times with only 18 mbps

staff was nice and pretty friendly, what i can say that i did not like at wall was regarding the wifi was really

location 15 mins walk to attractions, big room , clean , good wifi

our room was awesome wit super cool ac, the hotel food from the bar was good qaulity with a realy relaxing area

excellent wifi

a bit noisy out back with soccer stadium there - kids playing late into the night.

the underground parking, free of charge, the 8 euro breakfast (if booked at reception) the free wifi, the

raul behind the bar was particularly helpful

all fine. staff were very helpful about getting our laundry done in time.

staff attitude when discussing problem with wifi

there's a bar and cafe area for drinks and meals if you don't want to go out to one of the nearby restaurants

didn't have breakfast but coffee from the bar was good

excellent buffet breakfast

i suspect got caught up with laundry

breakfast was not good, choice limited, crisps are served with everything even room service

breakfast was poor. no improvement since last time. cereals are only kids cereals.

free parking and easy to find

were very helpful, saved me a parking space in front of the hotel

the dog cannot be left alone in the hotel which should be normal for everyone traveling with a pet

great place to stay with your pet in salamanca. clean, comfortable, warm and merry.

they are pet friendly

it would be nice if dog friendly hotels would take this into account to make the traveling with a pet a bit

the bed was very comfortable and the pillows were just how we like them, we travelled with our pet dog and

big rooms , clean , location is good kids enjoyed the pool

unfortunately spa was closed due to covid

lovely garden area and small pool to cool off in

very nice and clean. pet friendly. huge parking lot.

a bit too far out bar closed before 23,00

parking lot is relatively small

as we were driving the location had great parking and walking distance to salamanca was

parking on site for no cost

hotel was good but disappointed that the spa facilities were closed.

recommended for whoever needs private parking (for extra 5 ) or free parking outside

good location, easy parking. working ev charger, although i didn t use it. good food.

the breakfast was excellent. car parking very good. wifi good.

1 ev charger in the parking and 2 in front

also had two ev chargers outside the front of the hotel

weak wifi

better wifi and pool access in the summer more earlier and late would be great.

spa closed at 7:30pm and didn't open until 11am which meant we missed out

the spa should allow for longer time.

gym was really bad

the swimming pools were appreciated, there is even one small for little kids

the gym, the staff, we had a nice stay at regio hotel we will return some day for sure thank you

the pool is great as is the gym

wifi: free and worked well from our room

we love the location great hotel. the swimming pool lovely staff very helpful

small gym was usable. but not well stocked...no towels. breakfast buffet was enjoyable.

great breakfast. good choice.

setting of the hotel and pool is stunning in the heart of spanish countryside but not too far away from salamanca

of negotiating narrow, one-way streets in our rental car, and even worse, staying in places where parking was

we loved the breakfast too which was a massive hit with our kids who were overwhelmed by choice of delicious

the family reunions brought little kids who were very noisy, but other than that everything was quiet