the free laundry service

to start: 1) as per the welcome guide in the room a complimentary laundry service is offered for stays of 3 days

all of the food we had was excellent and the spa was wonderful

service, shuttle

free shuttle bus was excellent

wifi service was good

parking lot was a bit too dusty.

the hotel is very clean and the pool is very inviting

the wifi wasn't great, sometimes it just completely disconnected (room #23)

the included breakfast was delicious

no bags for laundry, no bathrobe no

wanted to get a load of laundry done

from downtown and the surrounding area felt safe - staff is kind and keen to help - on-site spa is nice and

ordered room service once

the room service food was good

breakfast was right on the patio, honor bar with lots of beverage selections

photos showed a kitchen but our room did not have one.

room was clean and comfortable, breakfast was delicious

breakfast was great

pool, property, staff

nice comfortable condos and lovely hot springs pool with cocktail bar. very nice morning yoga.

bar / restaurant

pool

the wifi was spotty, but since we were on vacation we saw it as an opportunity to really disconnect and

included and we did not use the swimming pool, but all the area was nice, well kept and the parking was easily

laundry service was very poor

overpriced laundry service, horible mojito,made from juice and with no trace of rum.

the waiters really make you feel special, and the beach garden area with bar, plunge pool and wifi is fabulous

the gardens and pool area are beautiful, food was great, so many options at breakfast, yerling and mali at the

the breakfast was very complete

i checked in, sat by the pool with a drink, and room was nice

loved the pool and serene atmosphere there

i also enjoyed the free wifi as it is super fast and very good

nice environment, pool, room design

my favorite part about my stay was sitting by the pool one night and stargazing

the bar was left unattended and we craved something but we could not order so we just went down town

loved the location, facilities, free breakfast and staff

stayed in bungalow 6, it had a loft with two twin beds and the main floor had a king bed with a kitchen and

wifi signal was weak in the room, good around the pool

nice gym and small co-work space

the laundry service was good as well

re keeping to a budget, i would recommend finding an airb&b /vrbo or private rental with kitchen/laundry

i think, the room service should check this better and report to the management in order to be repared as soon

we had a beautiful view of the pool, we're right at the beach in the middle of all our favorite places

there was free car parking

laundry bill was extortion

do not hesitate taking advantage of the laundry service

even the laundry was fantastic value which was very welcome after 3 weeks travelling prior to our arrival at

breakfast at the beach each day was wonderful

breakfast at the outdoor beachfront restaurant was always fresh and delicious

at the edge of town it s a lovely property with nice grounds, very friendly staff, fantastic bar and restaurant

we also ordered double drinks at the bar and they didn t taste much different than water

also, there were too many kids running around and screaming,

wonderful breakfast

the rooms are very spacious (double the size of standard room), very well appointed, with a large balcony and

drying rack on balcony for wet bathing suit or laundry

could have been some more up to date information in the brochure, like how laundry works (as the information

special shows for kids did not have any award (candy at least would be taken as a gift to the kids who participate

t even get a drink, food service stopped at 10pm unless you wanted to pay extra money for room service when

the beach is a little dangerous for kids but the location of the hotel was beautiful!

beach, pool, room, breakfast, staff!

no bikes for kids. if it was cheaper we would stay longer!

$5 taxi into town or you can rent golf cart or take bikes

and extra special things like bringing cold water and cucumber slices for our eyes by the pool

this hotel was not adults only, which we didn’t mind watching sweet mannerable kids enjoying the pool

the kids loved swimming in the pool, and lookin at the iguanas

breakfast was great. location was excellent. large parking lot. bed was confortable.

clean, nice swimming pool, friendly staff, good rooms and excellent breakfast!

the breakfast was very good, and the staff is so kind.

air conditioning worked perfectly, the room was very clean, the location was excellent, and the breakfast was

kitchen has absolutely nothing like salt, oil, things to wash your plates

the pool had a lot of restrictions, but smoking was allowed, so kids could not play with balls in the pool,

nice personel, clean willa, wonderful swimming pool! beautiful plants.

the pool was really nice

not enough parking space

ask housekeepers to do your laundry ud83euddfa for $15us a medium-lg bag

villa had everything we needed, lots of space, lovely showers, comfortable king sized beds, laundry and dishwasher

the pool was nice

kitchen was closed cause chef was out. friendly staff, nice accommodations.

comfortable room, beautiful pool, good breakfast helpful stuff

good budget room. ac, clean, good wifi, close to the main street. what else is there to say?

basic room, with parking, and near the beach

perfect, 2 minutes walk from everything. very quiet, good ac with safe parking. i would ho back

much it was super clean great sized room comfy beds great location near the beach fully equipped kitchen if you

they even let me use the room and wifi again after i d checked out to skype

my friend got charged $80 for a load of laundry

near the airport, it had food in the lobby, also entertainment and a fitness center ad well ad laundry on site

pool was very clean, breakfast was good for the price, nice that laundry room was available for use

having coin-operated laundry facilities was an added bonus; definitely useful for our onward plans

reasonably priced laundry machines

they even had laundry service available

as some mentioned about problems with wifi, we didn t have any like that, worked like a charm, but maybe it

long as i didn't sit at the desk(my room was at the end of the space),little remodeling for the gym

clean, comfortable room great wifi good gym (needs air con though) pool is good breakfast is alright walmart

fantastic breakfast!

we asked about laundry service and they said they would be happy to do it

owner lets you use all the facilities, kitchen laundry garden, as at your home

to address all our needs as a helpful friend - helping us with the dinner take out, doing laundry for us, checking

laundry available at a reasonable charge

great area, friendly staff and fantastic breakfast

sink was small so we had to fill our water bottle in the laundry room sink because we couldnt find any other

we were given a handicap room across from the laundry facilities which didn't make a lot of sense to us as the

they also could give us laundry service for extra request

mom did laundry for free

gated parking

well located to visit the national park. food was great! pool isn’t new but the kids loved it.

the activities the rooms the spa everything was perfect!

acces to pool , river ( amazing to swimm ) , hot spa included in price

in addition, there is a relaxing swim-up bar and the whole swimming pool is surrounded by a tropical garden

we took advantage of the complimentary breakfast in the morning before heading out (fruit, coffee and your

small leak from toilet in ensuite laundry service was expensive compared to other places during same trip in

wasn t there long enough for laundry service

would terrify young kids

the volcano view from the pool area, is just wow

2 kids sleeping in a double bed wasn't convenient for us.

free breakfast was excellent

wifi in room only in restaurant and lobby area

hot springs and spa were wonderful additions to a great spot to vacation

the rooms are big and very clean, pool is huge, tropical and has a swim up bar with delicious drinks and snacks

beds were firm, needed milk for coffee. breakfast was ok. hot springs were not hot enough.

all very nice kept , garden , pool , houses . everybody very friendly

we got a king size cabin and a double queen cabin for the kids

my kids were so excited after seeing the pictures and so disappointed seeing the reality

at the restaurant was just okay: bonus is that they have a kid’s menu that perfectly suited our kids

gardens and spa facilities