i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

breakfast, i would prefer more variety on the food and with formal dishes

everything was perfect from hotel staff and service to breakfast to amenities.

stayed there with my wife and kids and they loved the heated pool

the door, i had to go back and ask for another or get it activated, then the voucher with the wifi password was

everything was very clean from the inside to the parking lot

laundry had to be returned the same day but was not

the breakfast is good, we enjoyed the outdoor patio. decent gym and comfortable beds

there's a gym on 3rd floor

excellent location with free parking. breakfast option exceeded our expectations.

wish they had a pool but not a big deal

every days same breakfast

simple breakfast and not very kind for breakfast staff

very clean. good breakfast. kind and friendly staff.

good location. free parking and many places to eat.

wonderful staff and exceptionally fine breakfast.

great breakfast and access to restaurants

breakfast, buffe included

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

breakfast was okay and the gym was not that great.

breakfast is very good. environment is really nice.

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

room service took an excessive time

wifi signal in our room

like the shuttle, we used it to go to the bus

good sleep, breakfast much better than past years

ample selection at the breakfast buffet

the access to the parking to slow attention from the staff

advertisement says there is a shuttle

extremely slow wifi, empty kitchen, loudy fridge.

private parking inside the property. room service and good food.

sometimes the parking available.

gym was not cleaned everyday and they did not put fresh towels and water on a daily basis either

the water in the pool was cold

the rooms were very clean and the room service was amazing

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

the pool, was nice and warm water. but the kids pool was disgusting .

heated pool was definitely a huge plus

wifi was excellent

it hasn't pool and the service is very expensive (holiday inn) 400 pesos -3 hrs ... wt...

we specifically selected this location because it is pet- friendly (we have a small 5lb

problem was the room they usually clean the room at 6pm,the second was every time you call for room service was

the price, the garden. the gym and the cafeteria area.

while property not appropriate manner staff , wifi not work at all beside lobby area

in summer time the garden and swimming pool are very full of life and nice people

loved the pool, the food, the staff, the ambiance. everything was beautiful

all the places you may want to go, it has a central patio with beautiful trees, a nice swimming pool, and a

old building,. cold pool

warm pool, nice trees

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

towells and sheets were very hard need to have a water softener in tbeir laundry facility

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

we needed to get some laundry done and it was rather expensive

really didn't work or wifi

good gym and meeting room was top

parking is crazy and the design is kind of weird

nice modern comfortable property. good gym. good breakfast. good bedroom and shower

was great, the hotel parking is a small area but the hotel staff will shift cars around and make room

can bring your pet

breakfast in week days needs a basically cereal or toast option

is fine, but the beds are awful they are hard as rocks, nothing works at the gym if you can even call a

beautiful neighborhood and safe parking

great wifi and great tv

t like the entrance parking

we were in the rewards part of the 17th floor but all around were screaming kids

didn t have the time to go to the pool and enjoy all the amenities, i needed more time

gym has limited stations and is very small.

pool is too small

staff, always supporting clean room, at any time good selection on food

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

too small and the parking lot because the door to access the parking was closed all the time and you have to go

the wifi really sucked. to the point it was quite frustrating to organise things.

room was big and well kept, a mini kitchen that helps with longer stays

wifi didn't work in my room and pillows were quite old and lumpy

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the

i was impressed by the ambience and decorations, with great use of space and relaxing pool

kind and helpful staff, very comfortable bed and warm inviting pool.

beautifully clean pool, wasn't busy and the staff were just amazing

some rooms have no external windows, one room has the kitchen extractor

water in pool ,very cold.

location and breakfast

everything was great ! location ,service , breakfast was excellent

good location parking breakfast included

that they serve breakfast different no the same marla every day to very the food

that you don t have a laundry at the facility.

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

my kids enjoyed the pool

it felt that the hotel was short on kitchen and serving staff

the hotel also has plenty of of parking available

a schacuzzi would have been nice as pool water was cold

room was very clean. there is a denny s downstairs. pool was clean and relaxing

hotel in general, close to airport, goof parking, and decent location (not scary), next to a couple of restaurants

very clean, the breakfast was delicious, and the staff was so nice

we didn t have the breakfast as we left very early for the flight

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

shuttle back to the airport, driver stopped at a store to allow other passengers to buy cookies

didn t have breakfast. flight was too early and had to checkout at 4am

close to the airport there s a shuttle that takes you to the airport and there a dennys and

breakfast very good and variable!

free shuttle bus 24 hours nearest to airport free breakfast bed is big new

good wifi

info wifi connection was bad.

no wifi password provided but they do have working

good breakfast included

wifi is very good which was very important to us since we had two scheduled meetings

good parking and good safety factor

the staff is rude, wifi signal is terrible

and door handle were coming off the door to my room and the room opened directly towards the parking lot

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly

also the breakfast included in the stays has the necessary variety

the breakfast was nice and our stay was pretty nice here

room is small and wifi is not fast

the free breakfast could have had a few more options.

continental breakfast & free coffee 24/7 staff were always helpful & courteous

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

air conditioning a bit loud but manageable. wifi a bit weak in room.

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

pool was closed and no mention of it

the service laundry it was very expensive

went for the pool and the price

breakfast was good. lobby and restaurant clean. rooms clean.

staff and the pool area

the restaurant has a very good breakfast

plenty of great amenities. good kitchen and gym. clean comfortable room.

the gym was small but very nice

gym equipment wasn t all functional

- very nice roof top pool with great views - great tasting food (both breakfast and dinner) - not in (or near

they were understanding about early check in and had a room ready.

the location and breakfast

not much service around pool

came here after staying at a not very good hotel with miserable staff, without wifi or ac

the breakfast is complete and the pool is clean and warm

that the pool closes at 8pm

the hotel has a swiming pool and a gym.

the parking lot is great too

was no wifi service, although they promote there is

wifi is really slow in the rooms

insufficient parking loud neighbors rooms poorly insulated

very affordable, good access and location, great parking and clean.

consideration befor you may have to face an accident another point is that drinks at the lobby bar a quite

the alternative for a la carte was room service

wifi quality was great

staff was very helpful and friendly restaurant was ok the bar downstairs excellent

very friendly staff, super accommodating, room service was very quick and great taste.

room service was extremely expensive and the service was not good

the bar is boring ud83eudd71 and the personal of this area are like uncaring

room included breakfast, yet, i had to sign a bill at the end of the breakfast, meaning the waiters are expecting

the wifi was not so good in the hotel,need improvement.

pool area was fun for the kids and the on site dining made everything very convenient

*the entrance to the parking lot is very narrow

location, very clean hotel, following covid cautions, really tasty breakfast

i didn't have breakfast, i checked out early.

breakfast was good close to expo entrance oxxo grocery store very close

pet friendly, comfortable beds, location

gave a shirt worth of 150 euro to the laundry the day before i departed

room service could have been a little better

problems with the light, the bathroom, the towels, the gym, the parking

very old elevators, the gym was not functional, i had to request to turn in the power to get ac

very good wifi, easy to work

small area for parking, many spaces but no place to maneuver

had the room 241 and the main thing was the wifi connection was really bad, do the room was the last one on the

the place is simple, but very clean, bed was comfortable and private parking available

wifi connection was poor, rooms can be noisy, could be cleaner, toilet wasn t working too well

the remote control didn t work the wifi password didn t work there was mold visible on the ceiling of the

have an area to do laundry

nice location and excellent breakfast

the staff and breakfast made this property stand out

for exit to lazaro cardenas (chapala, tonala, tlaquepaque etc)- staff was kind and helpful safe parking

everything it was just perfect, specially the fact that the parking area is secured

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

the reservations came with free americano breakfast

breakfast was delicious

the staff rooftop bar and restaurant buffet

we couldn t use the rooftop bar as there was a private event.

no bar or restaurant

wifi, the staff was nice and tried to give me another network but did not work

wifi was good for streaming netflix but not strong enough for a video call i had for work

you could hear the bar music next door.

wifi was very weak. the room had too much fragrance. the shower takes a long time for hot water

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

little kitchenette and the laundry room if needed is a plus

don t have enough things for the soccer kids and family to do the pool wasn t big to hold 18 kids or swim

bed, shower and the fact the room had a tiny kitchen - it was rather useful

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

there's even a laundry 3 houses away

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and

it has a small kitchen where you can cook if you're planning a long stay

the room is very spacious, with a complete kitchen and a living room

wifi worked very well, including during live streams and video calls (i worked from here full time)

elevator a bit slow. there is no laundry service although advertised otherwise.

only thing missing its a laundry room

usa and mx tv stations good gym bathroom and amenities were good quality and great shower pressure the price

after our long exploring days the pool was warm and very relaxing

food available for room service was mediocre, at best

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

has it's own underground parking lot with convenient elevator access

breakfast buffet was awesome and offered a lot of choices

i loved the rooms and the view, the a/c was great, wifi was okay, and the restaurant was good.

only downside i could put here just to put something is that the outdoor pool is tiny compared to the photos,

the food and drinks at the restaurant and sports bar were amazing

the pool is quite small however it was still fun to sit in for a while and the gym is very nice and has

the parking was half a block and every time you need to print a ticket

they did offer free parking, at a fenced lot about a block from the hotel

clean room, good price, wifi works well, friendly employee

clean, wifi working, hot water, tv, all good. very tasty buffet breakfast and kind staff.

small stuffy room. terrible wifi.

parking and big rooms

terrible wifi

wifi was very slow and sometimes it was not working. not many restaurants near the area.

location, excellent parking, and onsite restaurant for breakfast and dinner

everything was good except the wifi and location.

prices for laundry ud83eudd72

called for laundry pick up and and no one came for a day so i gave up and asked for a 3rd time the next day

bar esta bueno, el cuarto esta genial, no alcanza a comer en el restaurante pero la proxima vez si

wifi is limited to a certain number of devices, which makes sense, but sometimes i had troubles

felt like price was worth it could be working on some sort of deal for weekend stays regarding spa treatments

breakfast and location are both very good.

the breakfast was fantastic

breakfast was excellent

breakfast overpriced

the restaurant and the facilities, the breakfast buffet is just delicious

fact that they have security cameras all over the property, they had an inside parking space, they have nice

very nice place, nice staff parking

wifi was awful, if you are on a business trip, the wifi will kill you.

the activities on the hotel were pretty nice pool area with bar and gym.

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

service at the pool bar is just ok

view of the pool and the city was absolutely perfect

the pool was pretty dirty. game room and pool bar were close due to covid.

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

in the hotel does not work on sunday ( morning), so you need to go somewhere to find the food wifi is average

very clean, valet parking, and very attentive staff

i called many times for room service, reception also tried to put me through

location and parking available

the parking lot is around the corner and very secure

the parking is right next to the window

i booked i looked for someplace with breakfast included

the pools have zero pool furniture

great breakfast a little to expensive but good

overpriced breakfast for what we are

pool

wifi s signale was very low

loved the free parking, the bedroom with great totalplay wifi and tv

i loved the breakfast, the service, and the clean hotel.

it is a nice new modern hotel with reasonable rates 2) great hot / cold breakfast buffet that was included 3)

the free breakfast was nice mixture

staff was really friendly and helpful. breakfast was really good every morning.

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

friendly staff, and safe secure parking for our harley s

staff was very friendly. easy parking.

would be better to have more options to the breakfast, and better quality of wifi

wifi cuts off alot on the 4 floor close to restaurant side