the receptionist spoke to me about cycling, and another gentleman helped me at breakfast and another with check

didn't inform us of where breakfast was or what time it was or how to access the internet, etc

a good breakfast in a city that i love

a gentleman who was sitting in the bar area tried to help me, who was not a staff member, but spoke no english

breakfast was good, had plenty of choices

loved the pool

professionnel , beautiful calm place swimming pool and spendid breakfast

pool water had too many chemicals. decoration is a bit outdated.

friendly staff, comfortable beds and good breakfast i liked the swimming pool

the location and the views. ample parking facility.

couldn t get a drink, bar shut

great location with parking and a great view over the lake

lots of parking space

free big parking

there is a swimming pool

the front desk was not able to explain to me how the laundry service worked

breakfast was amazing with nice view from roof

the breakfast and the food in the bar were very good

breakfast and location

located in Agueda, close to restaurants and bars

4 the restrained, timeless music provided the perfect backdground for the breakfast

buffet, breakfast and swimming pool bar menu were under expectations

wifi in the rooms

the bar staff was, perhaps, not sophisticated in bar work

the room, pillows need to be renovated and they could try wifi repeaters

breakfast was a really good buffet and the room had everything i needed

plenty of parking space, internet

breakfast is a continental breakfast, a selection of gluten-free bread/pastries, should be

don t miss the gym in the basement- sauna & jacuzzi

a lot of grocery stores and restaurants around, lovely playgrounds for kids

really liked your hotel - a cozy place, a quiet closed courtyard, there is parking

all good. but bar could have been better

doesn't have a fridge, so in the summer if you bring water or juice you can't keep them cold, the wifi is terrible

breakfast was good, parking no problem, very friendly staff.

breakfast was really good. the rooms were clean and quiet.

central location, restaurants in walking distance and free off street parking available

on top of that, the hotel has free parking secure behind a door which closes at night

awesome staff. good information about area. safe car parking. great breakfast

parking muy comodo sin coste adiciinal

nice and helpful staff, pet-friendly hotel

this one is the first - at a reception they told us, they only offer laundry service that you need to book in

and outdoor pools / wellness area, the spacious and clean room, and the breakfast

would be nice that the front desk informs that pool towels need to be picked up there (and not at the pool)

the indoor pool and spa areas also nice and elegant

the wifi in the rooms is quite bad.

we had a cottage with a swimming pool

lovely host. interesting concept. nice views. great pool!many animals

the pool was lovely and the kids really enjoyed the trampoline

e water was perfect

the pool was lovely and the kids really enjoyed the trampoline

breakfast was nice but a bar service above cofee machine would be the best!

lack of terrace, & comfortable lounge & outside area, bar had very poor range

the family room offers 2 separated rooms (2+2 poeple), ideal for a family with 2 kids.

mini bar fridge was off and mildewy

breakfast was good. we also liked that there was a bar at the hotel.

staff, excellent customer services, awesome views and facilities, i loved the spa and the

we had mentioned it was our honeymoon and they decorated the room with rose petals

the wifi is not private to each room but open to the whole hotel network and, in any case, it didn t

highlights the amazing breakfast and i also tried the personalised massage at the spa area

in the price the spa were included

swim in a clean hotel s swimming pool with view of neo-gothic garden house and very good breakfast

the furnitures in the room were old and not comfortable enough and no wifi.

the beds are comfortable, the breakfast is very tasty and generous, we received a detailed explanation from

parking was on the premises

also stunning house and a lovely breakfast included

they explained that had issues with laundry service so thats ok, it can happen but they should at least had

the hotel underground parking is 5 euro a day, but there are plenty of free parking spots behind the hotel

very clean. helpful staff. enough parking space.

breakfast was good. ease of parking much appreciated.

wifi was not available at all in the room, it was impossible to connect except right in front of

located right across a self service laundry and a breakfast place

laundry directly across the street (and that's important for travellers)

cafe, grocery and laundry just across the street

right across the street there is a laundry, minimarket, coffee and more

wifi was great

possible to do laundry

we used the laundry service and were pleased with the results

city view, pet friendly

no lounge or bar to relax only restaurant but not a relaxing space .

very good wifi

not ideal in case you need to work as i did, i managed to do it in the bar since there is wifi there

loved having a bar and room service

wifi coverage in our room

excellent breakfast, great staff, very good room

no ovos moles for breakfast but thats just a detail.

triple room with bath plentiful breakfast friendly and helpful staff good sound proofing location right in the

good location friendly staff clean and a lovely continental breakfast

excellent breakfast. central location. near a good choice of restaurants.

whilst very clean the hotel needs updating. no wifi.

the staff were very courteous, the room comfortable, and the bread at breakfast was delicious!

an hotel as luso must to have more homemade food the restaurant is only buffet and the bar alternatives are very

the breakfast was so delicious

the breakfast and the dinner were excellent and the connected rooms we got for us and for the kids were

excellent gym. good location. easy parking.

outdoor pool is just stunning

the advertised bar is not really true, it is a short length of counter & they had no wine or full facilities

it was great location. lovely breakfast. room was very clean. staff was nice and helpful.

nice hotel - comfortable rooms - friendly staff - decent wifi - good breakfast - fine

2nd night was very noisy until early in the morning, due to noisy bar goers on a friday night

there was a small kitchen area in the room which was unexpected but welcome for longer stays

finished breakfast and it was delightful

restored historic building with excellent facilities for a small hotel, including spa, indoor pool, outdoor pool

stylist property, great spa and gym facilities and the staff could not be more helpful and friendly, had a great

room service is always more expensive but 400% markup is a rip off

gym under construction/was unavailable at the time of our stay

they even packed us a bagged breakfast since we left before breakfast service (which had excellent breakfast

decorated room, asian-themed, great location in the center next to all the restaurants, fantastic breakfast

delicious breakfast

location, cleanliness, good breakfast and staff

great breakfast, rooms very clean and staff very helpful

free wifi but only available at reception no where to charge phone, had to get extension lead from

somewhat poor breakfast

no wifi in rooms. only one outlet in room.

parking a touch uncomfortable, down the hill a bit, would recommend dropping off the bags before

location, free parking, breakfast.

a lovely garden and pool area, excellent breakfast, superb location at the edge of the forest overlooking

wifi does not work

the hotel was good for me, old and with character, but traveling with kids, ages 11 and 15 they were difficult

parking at the hotel can be tight but off street parking seemed easy enough.

if we were going again, i would book an extra night to use the pool and maybe visit the luso spa for some extra

even has a fully equipped kitchen and laundry

laundry service was advertised on booking.com but was not available.

was close to the camino, great food options (as well as an excellent kitchen at up) and a laundry

we were able to do laundry on the patio and hang it to dry

laundry facilities in the kitchen

the surroundings are calm and peaceful, the swimming pool feels almost private, the breakfast is decent & tasty

swimming pool!

restaurant in the hotel no bar pool lot of smal things are broken the spot for the children is just

the kitchenette there were some garfs and forks dirty, maybe forgot to clean from previous customer

clean out pool as it kinda put me off having a swim &umbrella would be nice for shade

had significant mould on the walls and ceiling, the turkish bath had an unpleasant smell, and the spa and jacuzzi

spa and jacuzzi closed

very good location and outstanding service. excellent breakfast.

the same person did the vacuuming, reception and bar duty all at the same time, with the expected results

indoor pool and jacuzzi on top floor

swimming pool area rather neglected

breakfast/restaurant terrace has great setting looking over the lagoon

i could spend days by the pool overlooking the water of the lagoon and watching the local fishermen go by in

the breakfast is beyond words, the location is great, secluded, quiet and very relaxing

room size can be challenging for families with kids

lovely clean big bedroom. used mini golf and table tennis with equipment provided free.

friendly staff, spacious bedroom/living room. nice bathroom. breakfast was very good.

tables were not very clean ud83dude0falso, i paid for a room with a spa plan because i was told that nothing

enough parking and quiet

breakfast with lack of variety and the coffee is not good.

nice bar restaurant. clean room, bed comfortable. staff ok. ok for 1 night!

comfortable stay with added bonus of a lovely pool and good parking

garden furniture around the pool was limited and there were no umbrellas

comfortable stay with added bonus of a lovely pool and good parking

gorgeous pool

nice breakfast and facilities.

the staff was excellent,the breakfast was o

there were no food or drink options outside of breakfast

staff and the breakfast

the bar was always closed room service sucked

not available laundry service during weekends and hollidays.

laundry service quite expensive ud83dude0a

pool, facilities, breakfast and modern sleek look, miguel at the bar was very nice to us always

no electrical sockets beside the beds, extra fee for pets

pool being renovated

also the spa pool did not have a dedicated time slot for adults only

the spa was very nice

kids room is very small :(

room service is poor, when i called asking for a bottle opener i was told i had to come to the bar

nice view from the room, good choice of activities at the hotel with outdoor pool, playground for kids and

breakfast was good and so also the wifi. we had a lovely dinner in the restaurant.

a well fitted hotel, with an excellent restaurant and pleasant roof top bar with a view of the river

breakfast was good, with lots of choices

excellent room service, no extra tax. excellent location.

reasonably priced room service

no wifi password in the room or anywhere to be seen, the room wasn't very clean for my standards

the bed was really comfortable but the wifi was horrible (keep bugging and disconnecting)

arranged early check in.

and room service is cash only and pricey

good wifi

the gin and tonics in the bar were also outstanding

hotel bar with coffee snd traditional cake was a welcome treat

room service in the evening (before midnight) and no functioning wifi network (the reception just

we were treated awkwardly because we did not have the breakfast package and was escorted to main bar to have a

but the service at the bar and the restaurant for our evening meal was very good

worth it as you have the same view as the bar and the terrace makes a great place to dry our laundry or have a

and bathroom were a little small, laundry service was a little expensive

we had some laundry done and we were amazed how fast it was completed

also services like laundry and a restaurant and bar (w/a limited menu) were available which was nice

good wifi

staff were warm, welcoming, and very accommodating (even did my laundry for me)

wifi did not work

they also accommodated a late check out for us when one of our party was feeling unwell

the same goes for the wifi

wifi not great