the receptionist spoke to me about cycling, and another gentleman helped me at breakfast and another with check

didn't inform us of where breakfast was or what time it was or how to access the internet, etc

a good breakfast in a city that i love

a gentleman who was sitting in the bar area tried to help me, who was not a staff member, but spoke no english

breakfast was good, had plenty of choices

loved the pool

professionnel , beautiful calm place swimming pool and spendid breakfast

pool water had too many chemicals. decoration is a bit outdated.

friendly staff, comfortable beds and good breakfast i liked the swimming pool

the location and the views. ample parking facility.

couldn t get a drink, bar shut

great location with parking and a great view over the lake

lots of parking space

free big parking

there is a swimming pool

the front desk was not able to explain to me how the laundry service worked

breakfast was amazing with nice view from roof

the breakfast and the food in the bar were very good

breakfast and location

located in Agueda, close to restaurants and bars

coffee was cold, the restaurant and bar was closed for dinner, breakfast was poor with little healthy choices

quiet location, available car parking, good looking structure

lots of free parking outside the hotel

were a little understaffed and therefore the person handling the deal, restaurant and bar seemed to be overworked

parking in the backyard was very nice

we had a small water bottle provided in the room and we had a free parking space.

it was well located and the pool was nice after a long day walk

breakfast was great and exceeded all my expectations

the breakfast is kind of basic, but they will make fresh eggs for you, which helps a lot

good wifi

plenty of choice with the buffet style breakfast and evening meal

the swimming pool and spa are incredible, and the breakfast is good

as expected, clean modern room, good location, park like setting, good breakfast, interior historical decor,

over priced especialy 50 euro extra a day for my kids bed

amazing place lovely bathroom very elegant lots of space good breakfast cute pool

the pool was lovely and the kids really enjoyed the trampoline

kind and warm people who run the place, the cute and nicely equipped chalet and the pool

lovely host. interesting concept. nice views. great pool!many animals

the pool was lovely and the kids really enjoyed the trampoline

we had a cottage with a swimming pool

it is a hotel that accepts pets

of vagos (highly suggested if you come for the vagos metal fest), with a cool bar nearby and parking lot

clean and pet friendly

kind staff, parking lot, excellent wide range of breakfast

central location, restaurants in walking distance and free off street parking available

this one is the first - at a reception they told us, they only offer laundry service that you need to book in

slots for breakfast that no one seems to understand, the pool was like a noisy playground for kids in a all-in

parking was full and add to park on a secondary one without concrete. very dusty

requesting we were allocated connecting rooms with our adult kids which was very attentive of the hotel, this

restaurant and bar were impeccable

breakfast was nice but a bar service above cofee machine would be the best!

lack of terrace, & comfortable lounge & outside area, bar had very poor range

the family room offers 2 separated rooms (2+2 poeple), ideal for a family with 2 kids.

mini bar fridge was off and mildewy

breakfast was good. we also liked that there was a bar at the hotel.

staff, excellent customer services, awesome views and facilities, i loved the spa and the

we had mentioned it was our honeymoon and they decorated the room with rose petals

the wifi is not private to each room but open to the whole hotel network and, in any case, it didn t

highlights the amazing breakfast and i also tried the personalised massage at the spa area

in the price the spa were included

located right across a self service laundry and a breakfast place

laundry directly across the street (and that's important for travellers)

right across the street there is a laundry, minimarket, coffee and more

cafe, grocery and laundry just across the street

the breakfast didn't have much of a selection so i wouldn't recommend adding breakfast to your day

the breakfast is quite basic the location is about 1km from city center

breakfast

clean, spacious and the staff was amazing. the free breakfast was perfect.

booked 2 rooms for a 2+3 kids since there were no options for a family room for 5

breakfast was good

we used the laundry service and were pleased with the results

possible to do laundry

very good breakfast, normal room (good, comfortable), good wifi

feet of bed, cleanliness of the room, carpet everywhere in the hotel, low water pressure in the

only thing i couldn't understand was when i went down to the bar i waited for service for 10 minutes but no-one

the staff were very courteous, the room comfortable, and the bread at breakfast was delicious!

excellent breakfast. central location. near a good choice of restaurants.

location. bathroom, towels good. wifi good.

triple room with bath plentiful breakfast friendly and helpful staff good sound proofing location right in the

whilst very clean the hotel needs updating. no wifi.

the spa area is also very relaxing

loved everything. the food, the room, the pool, the staff, the location!

facilities, beautiful comfortable rooms, friendly helpful staff and incredible bar service and great food at

we enjoyed talking with friends in the library over wine and ended our stay enjoying the pool and spa facilities

the indoor swimming pool was brilliant, likewise the gym, jacuzzi and sensory shower

friendly staff, good location,good breakfast

scandi style room with kitchenette - super clean and comfortable with a nice breakfast

get to areas we wanted to visit, other staff seemed to have end of season fatigue curt attitudes (kitchen staff

we stayed in the double room (203) at the front, with kitchen facilities and it was spacious and light

my computer was hacked while using the wifi.

price of drinks at the bar were disproportionately expensive to every other place we stayed or ate

they even packed us a bagged breakfast since we left before breakfast service (which had excellent breakfast

the area is beautiful but we had room service that was wonderful

incredibly friendly staff, at check-in, at breakfast, in the bar: simply in general

great breakfast, rooms very clean and staff very helpful

laundry service was advertised on booking.com but was not available.

even has a fully equipped kitchen and laundry

was close to the camino, great food options (as well as an excellent kitchen at up) and a laundry

we were able to do laundry on the patio and hang it to dry

laundry facilities in the kitchen

also stunning house and a lovely breakfast included

parking was on the premises

breakfast was served in the pleasant sun room

pool is great within a beautiful garden

the furnitures in the room were old and not comfortable enough and no wifi.

the poor wifi in the rooms.

excellent gym. good location. easy parking.

liked the breakfast, the dinner, the indoor pool was lovely and warm

the perfect place. super friendly staff. great pool.

outdoor and indoor (heated) pool, gardens, snooker, tennis, table soccer, several living rooms, a bar and a

pool was not open before breakfast (yes some want to swim before)

free wifi but only available at reception no where to charge phone, had to get extension lead from

breakfast was excellent

i loved the breakfast, so healthy and nutritious.

access to the pool included

bar was closed, think under renovation

lovely pool area used pool both days, with interesting bandstand style shaded sitting area

plenty of parking both in the hotel car park and on the road outside

the bar wasn't open when we visited

parking was free and secure on site behind the hotel

they explained that had issues with laundry service so thats ok, it can happen but they should at least had

location , parking and also good reception staff

location for business trip is perfect,there is a enormous parking area in front of the hotel,the breakfast was

the hotel underground parking is 5 euro a day, but there are plenty of free parking spots behind the hotel

i just wish the hotel was pet-friendly.

saunas and outdoor swimming pool were great

the hotel has a nice spa area with an outside pool and great view of the valley

tables were not very clean ud83dude0falso, i paid for a room with a spa plan because i was told that nothing

the hotel also includes two pools (kids and adults)

sheets, the the jacuzzi and outdoor pools were closed

the swimming pool was all green (walls and stair, not the water), in the hall of the stairs inside the hotel

swimming pool!

our room was a good size and it had a hidden kitchen

the hotel was amazing with a spacious room and clean, good breakfast and friendly staff.

restaurant in the hotel no bar pool lot of smal things are broken the spot for the children is just

plenty of choices of cerals, bread, cakes, meat, cheese and hot choices at breakfast

pool is old fashion.

couldn t connect to wifi in room but we out most of the time so didn t really matter

nice rooms, very nice staff and good breakfast. we are coming back.

the hotel only serves breakfast but great local authentic restaurants nearby

wifi connection was a bit shaky, but free.

breakfast was plentiful, with very tasty fresh breads, good variety of dishes and nice staff who

room size can be challenging for families with kids

breakfast was good, for a longer stay it was only lacking a bit of diversity

it would have been nice to sit in the bar area in the evening after dinner and enjoy a drink looking out at

mini fridge, the bar was almost never staffed, no lounge, the business centre was closed, no room service, no

parking is right in front of the building and they have an elevator for physically challenged like

breakfast was good and bar was great

the staff was excellent,the breakfast was o

the breakfast wasn t good, the pool and the equipment are very old and dirty

comfortable stay with added bonus of a lovely pool and good parking

comfortable stay with added bonus of a lovely pool and good parking

gorgeous pool

nice bar restaurant. clean room, bed comfortable. staff ok. ok for 1 night!

garden furniture around the pool was limited and there were no umbrellas

there's is also possibility to do your laundry (within the resort area), which for us was important (this was

amazing location, very nice villas, great indoor pool, good meals at the restaurant

the kids club works very well

the obligatory pool cap for the inside pool isn't mentioned any where, you have to buy one from the hotel (5

amazing breakfast. fresh delicious fruit, juices, bakery, etc. the pool and spa are awesome.

difficult to connect to wifi

just wifi network its not work sometime

iron and ironing board in the rooms - laundry service available for a fee

wifi doesn't work and some maintenance are needed

the breakfast choices the spa and pool bedroom size was lovely

constructive critics: the indoor pool's water could be a bit warmer, we also missed pancakes/ or waffles for

very quiet and comfortable, complete breakfast (just missed some pancakes), the indoor swimming pool had its

excelente service .great breakfast included.

friendly and helpful staff, secure parking, in a great area.

very quiet, excellent breakfast, parking garage, beautiful cosy park nearby

was ideal, parking was a big big plus, (include, adjacent, secure, above ground)

breakfast was amazing as well