lounge area, pool, pool table and outside patio were excellent for our large group

this property doesn't even have bath tubs much less the spa tub i paid extra for

cleanliness, well lit parking lot and location

room was nice, the parking was so convenient, it was close to everything

for breakfast there was not enough varieties

guest laundry access was next door

no washer/dryer on property; just an outside laundry service.

dryer in the guest laundry didn t dry my laundry, after 3 cycles on high still damp ($6 for nothing) - elevators

pool is not as large as large neighborhood pools

the gym is so nice but the staff and cleaning crew go over and beyond

laundry area only two machines worked clothes soaked and dryer not hot enough to dry clothes and 3$

indoor pool and laundry paid with

the laundry room facilities were completely out of order for our entire stay

staff amazing, free parking, bbq grill, kitchen in rooms, store, gym, pool, patios all around hotel

the gym was closed

bar staff was very good when front desk would not help in providing change for laundry bar staff went and had

there was also a previous guests dirty laundry left behind

there was a flood in their laundry room and the my blamed it on the bad service

great amenities like the hotel bar and restaurant

that the pool wasn't open, but there was accommodation at a near by fitness facility.

great staff good breakfast, social hour (mon-wed) free laundry room fitness center

full breakfast, kitchenette w/dishes/pots/utensils/dish towels to use, free laundry machines, pet-friendly,

dryer was broken in the laundry room

the location it was in a quiet area, laundry room, beds were comfortable

sleeping area with pull out couch and extra tv our kids were very comfortable they also offered a laundry room

room was nice, cleaning staff was understanding of the kids not being up to clean and would leave towels and

reception staff was helpful and friendly but the bar man was rude, unhelpful and had no customer service skills

-good wifi -good

no inside pool or jacuzzi i was looking forward to it and so was my kids

no indoor pool, only outdoor one, but weather was too cold

self serve laundry on property which was great for me

laundry room was good but they don't give change at the hotel

is a laundry, but dryer didn't work properly, so we spent 10 $ for drying and clothes still wasn't dry,

was not told at check in that the guest laundry wasn t working properly

i used the laundry room on the 2nd floor, the washers & dryers were dirty on top, near the handles and the

just my luck i visited while there were a lot of kids on the property

especially for kids or elderly

the staff at the hotel were very friendly and attentive! spacious room and a very good gym

more of a kids place spartan lacking in luxury but comfortable

easy walk to the mall, restaurants free wifi felt safe fridge with waters safety

breakfast area was very clean and the waffles are amazing

location was excellent . the breakfast staff was great.

enjoyed every aspect from the location to the lobby area to the outdoor pool area with plenty of seating and

the design and features of the rooms and lobby. the breakfast was great. the locations the best!

plenty of parking

the only thing that would make this place perfect was if it had laundry facilities

and no laundry facilities

please see the attached photo reflecting the trash and laundry outside of my

there is not a guest laundry. the pool was not open.

the problem was that when i reached the ground floor, it opened into the laundry area

am laundry and gym is

laundry available gym is good

breakfast

going to stay an extra night but for some reason i was having difficulties connecting to there wifi so i left

the beds were comfortable liked the gym

billing practices were very out of touch no fridge or microwave or laundry

kids price is also $20 & she only ate a couple of croissants & a bowl of oatmeal & glass of juice

kids price is also $20 & she only ate a couple of croissants & a bowl of oatmeal & glass of juice

bar tenders made the drinks to perfection

i also think any up scale hotel should provide free wifi for guest, especially week end guest as they are not

no laundry, breakfast extra

no microwave in room so need to go to lobby to heat food. also no coin laundry.

were no onsite laundry facilities and the printer at the business centre didn t work

there is no onsite laundry

location and parking

laundry in the corner from a previous guest

able to do laundry inside the hotel is pretty great

no change for the laundry ud83euddfaud83dude02

what i love most is parking wasn t an issue at all which it normally is at the sheraton

helpful staff. clean room. comfortable bed. decent breakfast.

i bought laundry supplies and the washer wasn t even working and the laundry mats were all closed

the washer and the dryer in laundry room need to be cleaned.

the rooms were clean, modern hotel with laundry facilities and location secure.

sheets smelled a little and there weren t any laundry bags but the bags aren t a big deal

no wifi the whole time . no room service

oh laundry room

i liked the laundry facilities as a suitcase full of dirty washing isn t good

limited parking

great location, welcoming and accommodating staff, indoor pool

location, cleanliness and breakfast

so clean and tidy. laundry facilities was a plus.

laundry is a little small

i liked the location. i loved that there was a pool, and the laundry room was a great surprise!

the breakfast bar was much better than expected! good job!

was close to atlanta and had free parking

i realized too late there are no laundry facilities onsite.

no laundry, even service

there was no guest laundry room, pool, or fitness center

we didn t like that it didn t have laundry in the facilities.

didn't have a washing machine/dryer on the premises which meant we couldn't do our laundry during a four-night

room was located near marta and next to the hotels laundry room

was nice & clean but i didn t have any trash bags in my trash can so i had to use the dirty laundry bag they

was nice & clean but i didn t have any trash bags in my trash can so i had to use the dirty laundry bag they

couldn't connect to the internet,wi-fi,couldn't connect with the kitchen off the app,and i upgraded my room for

restaurant was down stairs & had room service available

the wifi was awful. very slow and kept disconnecting.

this was my kids first time in the crown plaza and i set really high expectations that were not initially met

the location puts you in walking distance to everything, plus they have a shuttle

the wifi did not work as well as i wanted on some of my devices

there was a indoor pool as well

breakfast options (hot and cold), comfy bed, checking out was easy, all the staff were friendly and

breakfast in the morning was great

clean gym breakfast location

clean , great breakfast, reasonably priced

staff was friendly and helpful. breakfast was great!

laundry service is needed for guests that are in process of moving houses like us

24 hour room service

very clean. attractive appearance. superior staff. very good room service.

is clean, the gym is great, it s located in a place that is private

the pool closes at 9pm

having the ability to do laundry was beneficial as we had a couple loads to wash

1 of the 4 washing machine was working, caused some backup in the laundry facilities

laundry room was also nice to find

cleanliness, the spacious nice rooms, free breakfast in the morning, and spacious outside pool

breakfast was great. parking was easy. room was super spacious.

and it was no laundry bag

laundry service was broken

the smell in the laundry room and the water in the swimming pool was too salty

the bar was closed

the mini store is awesome with tons of food and beverage options and the bar is cozy and has a fireplace

dirty,no ice machines that work, no vacuum cleaners , laundry is stained, it says they have internet but they

we were right across the hall from the laundry and the boiler room

trash and laundry over following on multiple levels for the two days we were there and halls smelled of

great staff, continental breakfast is very good. has laundry facilities.

my room, 118, was directly across from the laundry room

we asked for extra towels and laundry bags on 2 different occasions

laundry room, had to go to a local laundry mat near by

no laundry

and the pool area was nice i wish there was a jacuzzi outside and maybe some music playing in the area to

bed clean and comfy, pretty view, big tv, wifi wasn't set up right to begin with, great rate

unfortunately, the facility does not have a laundry. on site food was okay, but not great

i liked the bar, atrium and availability of vending, ice, and laundry no more than one floor away

everything was nice hate pool wasn t open for kids

was disappointed that pool was closed

i asked the staff for a few cups to make sure my kids can get a some oj after going out for breakfast and the

plenty of parking

would have liked a kitchen for cooking the groceries i purchased, and the indoor pool was not heated, it was

accommodating, pet friendly hotel, with lovely restaurant with outdoor seating and a great upper story view

the pool was closed the second night we stayed.

the rooftop restaurant and bar had great food and drinks

liked the size of the room and the laundry facility

t come to our room a couple days, you now have to pay daily parking fees, they say they have laundry

kids running up and down the hallways.

room and bed and bathroom and the cable was great and i love the bar pool and the hole entire hotel was excellent

gym was terrible. need better equipment.

binder in room and sign on laundry door said desk can make change but manager refused to look and said we can

it's close to publix, there is laundry.

room, comfy bed, had a pool not listed on website, host put us by laundry room and sold me quarters knowing i

great location , they had laundry and breakfast was good

onsite guest laundry

staff was willing to let us use service elevator with luggage, food service & laundry/housekeeping

the attendant behind the bar was closing up as we returned from the reception and she opened back up

i wasn't prepared for a $100 non-refundable pet deposit.

restaurant pool looked dirty no sign of fitness center

we bought a vegetable bowl from the snack bar and it was rotten

the pool

breakfast bar was terrible! no help getting luggage no valet parking no snacks

location and breakfast was amazing.

variety in breakfast buffet

the pool wasn't clean i think it had rained earlier

coin op laundry is available if you need it

i asked the front desk about it and said when they do laundry it triggers the fire alarm to go off

water took forever to get hot no laundry bag in room for dirty clothes smoke detector was blinking so bright

breakfast was fantastic, the staff really made it for me

i can t forget they have a hot breakfast and it was good

there was a sign in the laundry stating the front desk sold detergent

the laundry dryer doesn t work and the hot water in the shower wasn t warm

there was trash, dirty clothes, and laundry all over in the halls, elevator, and stair case

wifi made me want to throw device across the room on numerous occasions

lots of parking for an r.v.

the bar tender was so sweet and nice

my children enjoyed the property, especially the pool and easy connection to watching netflicks

i wish the pool was a little warmer. not a big deal though.

wish the bar served food so i could drink and eat

the bar and lounge area were very nice

there was gentleman that was working the front desk that went to the kitchen and then came back up to the from

pool was considered open, however, it was dirty and full of debris from a storm the night

the bar was open but no on-site restaurant nor room service

room service for breakfast

great parking; friendly staff

laundry list is mystifyingly silent on underwear, polo shirts, t-shirts, charges $12 for a dress

business center, bar closed at 10am

not 24 room service.

amazing restaurant and pool as well as inside a super highend mall

i d also say that the restaurant closes fairly early, and room service after the restaurant is closed is non

, charged for parking per night , security deposit per night , no breakfast, no wifi , no pool , laundry room

laundry powder go a number of days in your wee shop attached to the reception area luckly a friend

laundry room was unavailable due to some delivery issue that had nothing to do with customer

noise level, laundry was out of order

laundry service is just for dry cleaning. hotel breakfasts use to be free

i asked for a late check out since i checked in at 2am he says no

the staff welcoming, the room and the pool.

bottom floor is under renovation project, so there was no onsite restaurant, hot breakfast, or pool (not that

the pool was amazing the breakfast was wonderful and the staff were incredible

there's a gym

breakfast was hot and good

said it had free shuttle service and it doesn't

there was also pet hair everywhere

no one used the pool so we felt skeptical

the staff in the kitchen were very polite...

no laundry service and unless you fit into their outsourced laundry service - which makes no sense

paper holder falling off the wall, only one robe in the room, no q-tips, plastic bags for laundry/wet swim suits

pool and spa onsite was great

was disappointed that the spa, pool, gym were closed

the bar is really a little too modern for me, miss the fireplace and more classic music

laundry room dryer does perform well with heavier fabric clothes like jeans.

great location, clean, bar and breakfast area. space in rooms.

all the kids running up and down the hallway being really loud late at night. it was obnoxious.

wasn’t much i didn’t like however there were kids running and playing through the night the hotel staff

a guy even told the kids he got stuck on it

amenities in the room late delivery of the laundry/dry cleaning waiting time for the valet while checking out

miss the full menu options i have enjoyed before covid from room service

for mini bar item which we didn't use

the gym facilities were superb

felt the pool should be heated slightly and there should of been a mini refrigerator in the trim to keep our

i was expecting an outdoor pool with a bar for this buckhead location

there where some kids riding scooters in the garage and it was a little sketchy

an onsite retail coffee bar also overwhelmed with guests

i choose hotels based on pool and gym

bath tub. pool.

no waffles at breakfast. laundry could have been cleaner

wish there were more options for kids

kids enjoyed it ud83dude0a

price , kitchen, clean staff very nice

we were able to get an early check in which was very nice of the hotel

kitchen in room, pool n hot breakfast .

rooms were very nice and had a mini kitchen with a fridge and microwave

bar inside with 2 complementary drinks, and breakfast in the morning

the complimentary glass of wine and afternoon social in the bar with cheese, bread, and olives was very nice

enjoyed a real breakfast i enjoyed the swimming pool and the room was excellent suit my family's

there was a gym set up in the room which was nice

the breakfast situation

the location and i love the fact that i was offered ev charging for my car.

couldn't find a thing to complain about. staff was kind, bar was nice and food was excellent.

my kids were kinda upset about that one

clean and the residence offered a lot of useful service, like swimming pool, fitness room, laundry

adequate space, also had a kitchenette which was up to date with a dishwasher. free breakfast

had a power outage and needed to find a hotel that was close and had consistent power and wifi

they had an amazing grilling area with propane grill and tools to do a poolside bbq or next to the fire pit

kitchen in room

laundry was apparently right above our room and you could hear it above us during the day

staff is very kind and the hotel has all the facilities to expend days: laundry, kitchen, pool, tv with excellent

full kitchen and table. laundry on site

room was stuck in a corner where the maintenance and laundry rooms were located

we also did our laundry on site so we'd come home with mostly clean laundry- either have quarters on hand, or

also having the laundry and business center

was good, except the laundry room has only two washers and two dryers and one dryer was not working

bar service, room service was also poor room never got cleaned no tea coffee because of this

staff was so professional, kind, & well spoken also the bar & grill food was well prepared & good

the actual bar was not open even at 5:30 pm on a saturday which was disappointing

if the hotel had a laundry facility maybe this could have been avoided

laundry was a bit high $3

didn't have laundry facility

starting from pathetic breakfast to cold pool to no laundry - my experience was really bad

does not have self laundry

they messed up my laundry and, so far, i have no news about it!!!

no laundry room guest services is too expensive.

there is no onsite laundry service, and they do not allow deliveries to be made to the rooms

room service was amazing. front desk workers were great

cleanliness, rooftop bar and pool! it was a great experience and the staff was super!

the only major issue i had was with the guest laundry which was disgusting

ice machine, and the laundry machine (dryer specifically) were not functional and the staff didn't seem to know

they didn t have change for laundry

had laundry available for guest, but no way to get change to run the laundry machines

next day room service enters the room 4 differnt times while sleep

the staff at the front desk was never around to get a simple wash cloth i had to wait till laundry was done ud

and carpets stained and unclean, breakfast area unclean, dirty laundry left in halls overnight, no hot water

no room service

that you had to pay for free wifi. that's the big problem.

pool was closed and the fitness centre had zero free weights at all

but they only gave me $6 to use at the facility laundry area to wash my clothes

i loved the hotel bar downstairs

from room service to valet

several kids taking up seats in a bar after 10pm

location, pool, bar

loved the key-card access laundry for guests (machines were clean which was a nice change)

i was told the delay was due to a large family there for a bar mitzvah

sometimes i didn t feel ok saying when i saw people waking by me but with two kids i just needed the gates

though we re in a pandemic the indoor pool still was opened and they were very clean about it and the staff

room size (not the bed) is quite big enough for family with 2 kids

on our last day we decided to take a later flight (way too much fun the night before

would have liked a grab bar outside the tub.

thing i didn't like, no wifi service and it took forever to figure it out online so i just didn't worry about

i liked everything i wish there was a poolud83dude02ud83dude0a

parking, personnel, cleanliness & good room

gray bathroom, clean beds and nice receptionist! good parking lot. good laundry service.

no indoor pool but that's ok

pool was gross

take extra effort to use wifi, tv not working,

gray bathroom, clean beds and nice receptionist! good parking lot. good laundry service.

free parking

the pool has been closed for a while and breakfast is made to order and an extra charge.

great location, safe surroundings. clean. good parking , free.

loved the atmosphere of the place, especially the lounge area in the lobby with the games and pool table

parking lot was not big enough, we had to park in the shopping center parking lot next to hotel

it did have a pool, gym, and laundry room

the staff was very plesant and the best perk was laundry on site

gym door stayed lock

the hotel offered breakfast and had a gym.

wish the pool would have stayed open for the weekend but rules are rules

they have a coin laundry ($1

i enjoyed everything except the laundry room the dryer was broken and it took me more than 2 hours to dry my

i like the pool hours perfect for the kids checking in late

was spotty people using the pool trecked all of the water inside from pool to corridors in public space to

convenient safe neighborhood great breakfast selection

was too soft and laundry services were unavailable

the drinks at the bar are overpriced. parking is $32 per night for overnight guests.

the price of breakfast was very expensive. other than that, everything else was great.

the hot tub and indoor pool was perfect for the cold weather

pool area did not have enough seating, and kids were running around unattended

the breakfast was great

where that breakfast at

fun bar and restaurant

were extra fluffy, the breakfast was great

i liked the room itself. lovely amenities, enjoyed the pool.

dirt, stench, cockroaches, dirty laundry, noice in the street all night, feeling of insecurity

laundry was good, used it twice

the laundry room has small washers, the room itself had a lot of small maintenance items wrong

room was nice and i am happy they had laundry service (washer and dryer) available for guests

the guest laundry room was spacious and the price to wash and dry was the best price i've seen anywhere

wifi didn't work at all during our stay and that was a problem coming from abroad

good behavior, comfy bed, good amenities like tv, microwave, refrigerator and wifi

dark parking lot. ac ran and stopped all night waking us up

the plus microwave, refrigerator, free wifi, their flexibility in payment management

quiet. rooms had microwave, and fridge, adequate parking. the room was clean.

to catch the water from the frozen ice that was built in the freezer portion of the fridge, the laundry room

laundry facilities

very clean. pool was clean. bed was comfortable. decent size room

the breakfast was top notch with an oatmeal station ud83dude01

were no pool towels given and the room wasn t cleaned correct

but they really need to update their laundry room machines

laundry facilities were also located in the building where we could wait in the room while the

needed, from breakfast to laundry room was available

reasonably goof facilities - indoor pool, gym, laundry room

i liked the guest laundry facilities

wifi was horrible when hotel was full

layout of breakfast buffet

really wasn t anything for the kids

the view, closeness of everything, inside pool for the kids. manager reception was a treat.

we loved that there is a restaurant and bar at the hotel.

bed was ok and the carpet was ok, the hallways were dim, laundry carts were left in the hallway all three days

room located by laundry room could hear all during the day

great hotel, great location. the gym is very nice and the common areas are top notch.

the non-refundable pet fee was a bit extravagant, @ $100 for 1-6 days

property has a zen garden, pool and gym

didn t seem to care about my needs for the laundry facility ended up having to go to a laundromat

good location with small pool and gym

i didn t have breakfast there.

loved the location, pool and fire pit area. you can't be this price point in buckhead

the lack of free easily accessible wifi is a last century issue brought into modernity by them

pool was supposed to be heated

great breakfast, good pillows, extremely clean, and the pool was useable and not gross.

the charging station and the breakfast and the swimming pool and the huge shower

ample parking, good breakfast

already unpacked and laid down so i had to pack all of me and my family things back up wake my kids up and move

the pillows were too soft & there was no laundry bag inside of room

the buffet breakfast is awesome and the bar is even more better

supervision running, playing and screaming throughout the build especially in the bar and pool areas

i like that they had a bar inside, they serve breakfast, an inside pool & hot tub.

every night for a couple of hours they had free adult beverages, snacks and juice for the kids

no laundry in the hotel

handle was broken, staff didn t take out laundry, or bring laundry, staff didn t take out trash, room was

laundry service didn't clean my clothes

liked that it had a gym and pool. bed and pillows were soft.

limited by the pandemic, breakfast is awesome

the laundry facility and exercise

i like the use of laundry machine at our convenience

odd laundry detergent

it was super clean, great parking, and super friendly staff!

small parking lot

laundry facilities available

of facilities that were very useful like business centre, 24hr sundries shop, pool and guest laundry

laundry facility had a puddle of sitting water

staff, room preparation, no laundry bag, no toilet paper

laundry room had a leak

nothing was bad about my visit..other than no onsite laundry

no hottub at the pool

did use the shuttle to the music venue that was very convenient

to the amphitheatre with shuttle bus included

and pets allowed

only thing was the dryer in the laundry room didn't dry good but other than that

tabitha help me get my laundry done properly

nice pool and inner courtyard

the room we got (a king one bed room suite) may have been an upgrade but it left us with our two kids on a twin

and smells very welcoming the only thing was i called to confirm before traveling that they had a pool and they