the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the gym is really old. the beds are not really comfortable

swimming pool is tiny w/o any places to sit. all very cramped.

great location. easy and secure parking. friendly staff.

laundry service ruin my jeans

room service, comfy room

wifi has as strong as i would have liked...went in and out..

there is free parking in a garage half a block away which was easy to locate and enter

parking is included

the best wifi ud83dude0d

good location and parking for motorcycle

location. staff. hot water. stable wifi.

the parking seems very secure

free parking

the hotel is downtown and it has parking structure.

was supposed to get a queen bed but i got a smaller one; they gave breakfast and it was not included in my fare

they charge for breakfast when is supposed free

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

i enjoyed the continental breakfast and also the full breakfast menu

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

wifi sucks imposible to work from there. also it is very noisy during the night.

wifi was very good.

free parking

terrible wifi lukewarm water

was a bit hard to order room service but once the order was completed the food arrived quickly and was very good

no room service after 11

the friendly staff - the cleanliness - the rooftop with a bar, pool, gym and kids area - the hotel is located

were good but the pool bar was never open

breakfast was great although you felt rushed as the staff were constantly removing your plates -

breakfast is very good and good variety of foods. personnel is attentive.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.

average breakfast - but i am british

did not like their policy to retain the money when i booked and the breakfast could have been little better

made to order breakfast

breakfast was amazing and fresh

we loved the included continental breakfast.

each morning we had a lovely breakfast in the courtyard

cozy, nice and clean. breakfast good

breakfast cleannness personnel attitude

the hotel increases the price, should i look for orher options? the wifi was poor

wifi quality and the breakfast could be better

every time the breakfast area was crowded so i could not take the food.

delicious breakfast excellent facilities amazing staff

third, i put up the sign for room service in the morning and left around 9:50am

should do an elevator from the parking lot to the lobby

breakfast was amazing and extremely delicious

always 15 minutes to have my car from hotel parking, gaps of attention, slow service in general (exception in

construction on premises, smell bad and pool was dirty slow service at the restaurant.

the extra cost of the room service

during this time i'd also had to seek assistance with connecting to the wifi

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

during this time i'd also had to seek assistance with connecting to the wifi

poor wifi

the property was in a good location, the wifi was good.

the laundry room came really handy. the room was clean and staff was friendly.

the pool was very cold water

wifi was not very fast

the breakfast buffet.

breakfast buffet

laundry service destroyed my taylor made shirt, they burned it with the iron

pool area could be a little more fun with some modern lounging furniture, and a bar, seems secluded

friendly of gerardo the bar tender

excellent breakfast, spotless room

the breakfast is descent, the parking is very spacious

the wifi is adequate, don t expect to stream netflix but surfing was fine

gym

should not have a hotel and a bar operating it is not fair to be profitable and not letting your guests

tv, a/c didn't work, not elevator, not enough parking space

the gym needs more ventilation and equipment

not confortable but the worst thing is they have a bar with loud music all night impossible to

wifi was good

to sports centers, banks, restaurants, safe parking under hotel, nice appearance, night life close by, e-z walk

toilet and shower to close each other's not free breakfast

the view of the top from restaurant, and fastest way accessible to each floors, pet friendly.

i had to leave a $100 pesos deposit for parking

i like the location. it was spot on and it had parking lot therefore, it was pleasant.

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit

difficult to connect to wifi

breakfast was limited

underground parking space had water leakages and was filled with mud.

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out

no room service menus in the room and when i went down for breakfast on a saturday morning around 9,

wasn't enforced even the staff at the reception counter were not even wearing them, neither the room service

room was clean, perfect location, the gym is equipped with lots of machines

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

great location and good breakfast

like that they have parking space/ lot

free breakfast is always nice

breakfast area is too small.

i didn't eat breakfast

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick

to go to the front desk to report both issues and then had to go to the restaurant to place our room service

beautiful pool, comfortable lounge chairs

we asked for milkshakes and waffles for room service and, literally they sent them right from the box and 4

parking accessibility is very tight along the 3 levels

no elevator from parking lot to lobby

location, value for money; underground parking; comfortable beds and spacious room

food, location, staff, parking and size.

location, facilities, check in/out and free parking.

fitness center, add some a/c or at least fans

felt they overcharged us for our laundry service there

the suite was great. nice view. liked the pool and food at the restaurant.

parking was good too

that the pool closes at 8:00pm, it s very early

great that the parking is underground

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

everything else was very nice . breakfast staff is awesome .

also pretty decent buffet for adults and kids eat for free

room service was good and well served

pool, comfy beds, great water pressure

lobby was nice clean pool looked nice

pool

the place it's amazing also the pool.

such of restaurat hours, parking needs, room service, a little bit of social and friendly kind

friendly staff good location good price/value ratio frustrating slow wifi, bathroom is rather small, but ok

the pool is heated, the breakfast buffet has everything you need

very clean, great service from staff, delicious breakfast buffet

breakfast was very good, room was large, very clean, very nice beds, large tv

the beds are wonderful, big rooms and the breakfast buffet is mindblowing!

didn’t take breakfast

room service wasn t good, but everything else was great!

noise, a lot of noise between the rooms all day and all night, and also would be nice to have laundry room

very nice, very clear and always willing to help us in any way, the facilities are pristine and breakfast was

tried the buffet breakfast

had a room next to the gym, no one used it while we were there but we were afraid of getting bothered by the

had a gym available

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

location it was good breakfast is a little poor

was clean had plenty of seating for everyone at the breakfast

all employees are nice. room is clean. parking is free. breakfast is good.

location is very convenient, great breakfast and service from the staff, room size is comfortable

all employees are nice. room is clean. parking is free. breakfast is good.

the pool was lovely. the room designs are perfect for families

pool was out of service

water in the pool was not heated.

the separate entry room with kitchen and sofa, the comfortable bedroom, three sinks, the super helpful staff

it has a small kitchen, 2 sinks, little pool.

tv dis not worked or wifi

my check out i went to the parking area and

breakfast is also good

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else

are comfortable, location is convenient and has self parking available (it's small though)

parking garage is around the corner, a bit intimidating late at night

good wifi

safe parking

heart of centro historico. beautiful room. great breakfast.

t margarine) and jam

candles, bath tub, breakfast, google searched things for me even though my lack of spanish made it confusing

improvements would be to have real butter

breakfast was delicious, staff super friendly, mint candy all around free to grab, a block away

customer service is excellent and breakfast even better

the parking spots, seems limited

there s a parking lot for my car

great location, near the zocalo, with secure parking

the breakfast buffet was delicious