going out in the street, closing the complete traffic, so we need to figure out our way to the parking lot of

the breakfast is delicious !!

awesome customer service. the breakfast was amazing so was dinner.

excellent service, everything is super clean, tasty breakfast, great location!

customer service is excellent and breakfast even better

improvements would be to have real butter

breakfast and the overall service from the hotel was amazing and all the girls there were very

great breakfast

location, decoration, breakfast, staff.

breakfast was delicious, staff super friendly, mint candy all around free to grab, a block away

parking garage is around the corner, a bit intimidating late at night

good wifi

safe parking

breakfast is also good

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else

my check out i went to the parking area and

are comfortable, location is convenient and has self parking available (it's small though)

staff, very nice area around the hacienda, spa and massages are very good, good place to hide and relax for 1-

a beautiful place that you just don't expect. the bar is awesome, fair prices and good snacks

i wish we would have pre booked the spa services, which i was told before we arrived it was good to pre book,

and they need to offer pedicures in their spa

i was able to work in the library and wifi was ok, but would not recommend for longer hours

room service closes pretty early

good. breakfast was nice. room was big enough and the shower room was clean and nice.

mini bar had nothing inside to purchase

no room service after 11

breakfast was great although you felt rushed as the staff were constantly removing your plates -

pool was out of service

it wasn't pool view either, not important again

the separate entry room with kitchen and sofa, the comfortable bedroom, three sinks, the super helpful staff

the food at room service is really good

wifi speed was alright, could be improved, but not too bad

the bar and the restaurant was pretty good too

but if i would have known the quality of the hotel, i would have arrived earlier to go into the pool

personnel: at the reception, room service safe and underground garage for the car, as well as parking in the

beautiful modern hotel with large rooms and all amenities. excellent breakfast buffette!

the best stay in leon for years, awesome staff , great location, great food, always clean and the bar has the

gym

should not have a hotel and a bar operating it is not fair to be profitable and not letting your guests

not confortable but the worst thing is they have a bar with loud music all night impossible to

availability of parking the cooling system is very smooth and not noisy at all (in my room) for the cost: it

wifi stopped working in the evening and did not work the rest of the stay

hotel was very clean, friendly staff and great breakfast that was included.

breakfast is very good and good variety of foods. personnel is attentive.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

this is where we had our breakfast served to us

btw, the american breakfast was extraordinarily good and pleasant on the patio

good wifi

did not like their policy to retain the money when i booked and the breakfast could have been little better

breakfast was excellent; the free continental option is more than sufficient, but there is an

great location. easy and secure parking. friendly staff.

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

with the power outage caused hot water heaters to not work so i had to shower my kids in cold water

terrible wifi lukewarm water

parking

was a karaoke bar near or at the hotel

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

the hotel is downtown and it has parking structure.

said that breakfast was included, but it was only toast and coffee

location of the hotel was actually great, the continental breakfast was really good

laundry service ruin my jeans

the simple breakfast.

the breakfast was lacking. it was plain and there was no selection.

excellent stay, very clean, very comfortable, good breakfast.

the breakfast is not that great.

parking it's next door

the parking seems very secure

free parking

good location and parking for motorcycle

parking avaliable / eggs from the breakfast.

the rooms, service, location, room service, housekeeping, everything was top notch.

food is amazing and the courtyard and pool area is very nice.

third, i put up the sign for room service in the morning and left around 9:50am

breakfast was excellent

there is only valet parking. a minor complaint

was able to get a nice little workout in the gym

construction on premises, smell bad and pool was dirty slow service at the restaurant.

the photos there s a kids area that wasn t in the real hotel also there was a plate out of my room for almost

i was not able to connect to complementary wifi

during this time i'd also had to seek assistance with connecting to the wifi

poor wifi

the property was in a good location, the wifi was good.

the wifi is adequate, don t expect to stream netflix but surfing was fine

the laundry room came really handy. the room was clean and staff was friendly.

location, great food, great bar at the hotel

staff is giving a physical menu that doesn t specify what options are included with your breakfast when you

the indoor pool

breakfast is good

laundry service destroyed my taylor made shirt, they burned it with the iron

the pool and gym 24/7 also didnt know breakfast was included and its buffet

room comfort next to the pool.

pool area could be a little more fun with some modern lounging furniture, and a bar, seems secluded

the gym and the breakfast were good.

some options in the breakfast were cold and those must have been hot, like the scrambled eggs

no wifi

i like the location. it was spot on and it had parking lot therefore, it was pleasant.

difficult to connect to wifi

poliforum, zona piel) value for the money delicious coffee included in the breakfast

lastly, we couldn't use the pool because it was filled with freezing water, perhaps they should reconsider even

the breakfast and the way they approach you with so much respect

gym needs major updating. very disappointing to say the least

toilet and shower to close each other's not free breakfast

everything was good but the gym

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick

beautiful pool, comfortable lounge chairs

the staff of the valet parking, pool, and location

wifi is like a 7

the facilities !!! just the time using the pool was very short.

great wifi connection

breakfast options were great,. a few things changed daily.

the breakfast is decent enough with basics, but nothing fancy by any means

great location and good breakfast

i didn't eat breakfast

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

wasn't enforced even the staff at the reception counter were not even wearing them, neither the room service

and equipped with everything i needed (fridge, hairdryer, ironing board, coffeemaker, water, wifi,

room was clean, perfect location, the gym is equipped with lots of machines

no room service menus in the room and when i went down for breakfast on a saturday morning around 9,

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

felt they overcharged us for our laundry service there

unrelated - there is a sushi place across the parking lot (not part of the hotel) - worst sushi of my life

parking was good too

a server by the name of jorge ramirez his service went beyound of whats expected the swimming pool the facilities

the pool was open but not ready on time

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests

location, value for money; underground parking; comfortable beds and spacious room

location, facilities, check in/out and free parking.

fitness center, add some a/c or at least fans

no elevator from parking lot to lobby

every time the breakfast area was crowded so i could not take the food.

just the beans at breakfast, they can be better

breakfast cleannness personnel attitude

cozy, nice and clean. breakfast good

wifi quality and the breakfast could be better

also pretty decent buffet for adults and kids eat for free

also pretty decent buffet for adults and kids eat for free

excellent breakfast, comfortably beds and pillows

the location, the pool and the restaurants

i don t think anyone has ever asked for room service there

friendly staff good location good price/value ratio frustrating slow wifi, bathroom is rather small, but ok

had massage in spa but not a real spa it was a room. disappointed at that.

had to request toiletries several times after each room service

clean, well-located, affordable. the gym is practical.

pool

noise, a lot of noise between the rooms all day and all night, and also would be nice to have laundry room

also had outside dining seating with overlook of the city 24 hour room service

they have plenty of parking options

it has a restaurant, a gym and a meeting room in-house

accesible to public transportation, parking lot, in the main street of leon.

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

breakfast, location and room

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was

location it was good breakfast is a little poor

was clean had plenty of seating for everyone at the breakfast

all employees are nice. room is clean. parking is free. breakfast is good.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

tv dis not worked or wifi