i didn't do the breakfast thing

laundry facilities and room size

my room was right beside the customer laundry room and it was very noisy.

was no laundry room, and it was about 18 min by car from the city center

a pool would be nice.

also has ev charging

parking excellent

the overall appearance of the common grounds, like the parking area,

value for money, convenient location and ample parking

is a great place to stay but breakfast area too small if they are fully booked and they run out of some stuff

cleanliness, breakfast

absolute clean and comfortable. large rooms. pet friendly.

wifi never worked and the staff sent me a number to call for support

the staff was super friendly and the little hotel bar was lovely

it's expensive to use the snack bar located in the lobby

we dined both nights in the area and loved not having to worry about parking or who would be the designated

the wifi is not steady.

the staff and the location! also is pet friendly and they were the nicest people with our puppy

gym is really small. the couch in the room was small. there is no freezer available.

wifi wasn t connecting well.

room was very nice location is perfect. plenty of parking free

microwave in room and it was located in the laundry room with lint from clothes flying around when i wanted to

hotel offers breakfast although the room says it doesn't, at least for us

breakfast is perfect, front desk is also very nice.

from the time of check in which by the way they were able to accommodate an early check in

attentive staff, great breakfast, clean facility

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use

modern, comfortable apartment with a nice kitchen and washing machine

kitchen had all the utensils and everything was clean

great to have kitchen, washer & dryer

free parking and laundry facilities. staff were friendly and helpful.

pool

the heated pool and the location of the hotel.

everything was good, underground parking, very clean and rem 20 minutes into montreal

liked the easy connection to wifi

laundry facilities on site

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

i also had to do the laundry while staying in this hotel, for which i had to go to another building

restaurant, coin laundry on-site

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's

room, wifi was fast

staff, location, room with the nice view of the city, gym facilities, restaurants around the hotel

and courteous staff, pet friendly, the hotel provided bowls, cushion and bags for dog when he need to go out

the staff was very helpful and friendly, the hotel is modern and clean and the gym is complete with weights,

wifi disconnects often

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

the laundry machine can be added more.

also have self operated laundry machines

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

only complaint i have is the pool was a bit dirty

a private event meant the bar was closed one evening.

their bar and restaurant not open most afternoon and evening

the bar could have been opened later

wish the lobby bar stayed open till late or if they atleast had a minibar would ve been great.

room appeared to be directly under the gym, and guests frequently dropped weights on the floor, making this not

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

missed room service

he was asked if its possible to get a late check out as we wanted to go to church first

breakfast was healthy and served in beautiful stately room

t have a wine opener at the front desk, especially considering the fact that they serve wine for room service

also we hire laundry services, very slow service and they return it dirty

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

the laundry is too small

also loved the twin, high powered usb sockets at each side of the bed, the real fast and stable wifi, awesome

us, but friends had wifi troubles

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

changing break fast menue adding roster to the room adding laundry room

there was free wifi available but we didn't use it

is not good place for pet, no grass around the building, dirty street, expensive charge on parking

the staff were great, comfortable room, and beds, the breakfast was great

wish there was on site laundry service

exaggerated costs for laundry, minibar and food

could have picked up the laundry in the room instead of having guests haul laundry to reception.

a little issue with the hotel phone when trying to call for room service, but it s nothing too serious

the staff were great. the gym was great too

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

it was also great to have an accessible self-serve, well equipped laundry

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge

loved the game floor, the bar was cozy

pool was very old and needs updating badly. nobody working at spa center.

a really nice gym and sauna

the wifi was slow and unstable.

the placement of the built-in closet and wet bar area by the bathroom is great, and really helps make the room

there was no room service and after 10pm the kitchen was closed at lloyds the restaurant

staff is very friendly. location is perfect. good gym.

clean and renovated hotel. good pool, hot tub and sauna. the hotel is pet friendly.

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was

my flight arrived on early morning in 7

clean and renovated hotel. good pool, hot tub and sauna. the hotel is pet friendly.

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

i would give it full five stars if laundry machines were available

wifi wasn't strong, cell kept cutting out

nothing! bar closed early, especially after the game, would have liked to grab a bite to eat!

staff are very friendly and good with kids

had roses placed in the room before we got there, place us on a high floor, and then at night, room service

i also loved using the gym they only thing is there wasn t a bathroom available at gym so you have to go to

the wifi lol

gym was closed which was a little upsetting.

wifi wasn't free

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

laundry quality

wifi services could be better.

rooftop pool and bar.

the gym was well appointed and we used it twice during our stay

old mansion updated w clean modern look - great bar and restaurant , great staff

the bathroom is fantastic and bar george is stunning!

if not, there is room service, though with only one chair this can be challenging

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

continental breakfast was just enough to satisfy my hunger early in the days

there is a good restaurant downstairs and a great bar next door

breakfast was 2 delicious croissants that are seated outside your door each morning

loved proximity to bell centre and bar george

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

(wifi, breakfast, gym, and map)

traveled with our pet dog and were charged the pet fee but we were not provided with the advertised amenities

filthy floor in room- literally dust bunnies everywhere and the wood floor was extremely pet- stained and gritty

the gym did not have refreshments

gym was small and limited, and this is such a nitpick

facilities were great , room , pool , gym , spa and business center

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

one interaction with host at the restaurant/ bar on our first evening

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service,

facilities were great , room , pool , gym , spa and business center

the pool and spa have been upgraded too

had to pay for wifi!

spa, pool and gym area and club facilities were great.

room service meals were not hot

safety floating equipment for kids at the pool

parking for one day so expensive u can find in near by 20$ but i hope includes to room price no pool i give 4

friendly staff, nice room, excellent restaurant, very nice gym with fittness equipment from

room service and staff

pet friendly

enjoyed the bar and bar staff

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

it's not easy to live with kids

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

location in old montreal was very walkable to cafes, restaurants and the spa (bota bota)

lobby, table service, and bar with fireplace and sitting area are chill and comfy

great room facilities and access to laundry

self service laundry 5

they do a very good breakfast buffet and have a guest laundry

guest laundry came in handy

great staff. solid breakfast. very nice to have self-laundry facilities on site.

facilities were excellent and they offered a laundry service that was great for us

wifi wasn't that great.

the wifi speed is a bit slow.

good wifi

wifi was spotty

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

there are self service for laundry, which is very helpful for a long stay

the laundry facilitiy was also a nice amenity

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

nice pool area and good laundry facilities

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

one thing that really annoyed was laundry noisy

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

the wifi was poor.

not even room service delivery

a special touch from room service when my daughter got fever

ordered room service the food was outstanding im mad at myself for not ordering more dinner and breakfast

minus for the loud music in the lifts and lobby bar at night

menu at the bar was a bit ordinary for such a great foodie city

laundry clothes return to customer a bit hit or miss at times.

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

would have liked to have free coffee in the lobby or room service

the hotel is not the newest or best equipped ( although the gym has all you need to get the day started) but

quiet good wifi

room service was delayed

wifi needs upgrade for a faster speed and availability

too may kids not quiet and the tv channels were very

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

the bar was pretty expensive. 2 drinks cost us $37 (before tip).

staff friendly and helpfull good breakfast clean wifi

the gym was clean, updated and just needed better

i wanted to see more local people in the bar having fun, instead of having to go out and find a bar in the cold

is comfortable and big enough for two kids to sleep together

the room was excellent, the location very central, good gym

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

bar was right sized and responsive and cheerful service

modern, clean, had everything that i needed. great bar and restaurant as well

the wifi did not work

room service food was awful for the price you pay

when i asked if i could use the laundry service free of charge, the supervisor agreed and confirmed a full

no laundry facility.

spend a night for la nuit blanche and the kids are very happy

location very cozy rooms super clean stuff room service 24 h perfect restaurant and bar

pool hard to swim laps in with kids in there

breakfast was very basic, probably not worth the bother, would rather have the room a bit

loved the fireplace

minor: pretty sure (and i might be wrong) the fireplace/heater was supposed to show flames

everything except wifi

staff was extremely friendly and good with kids

we travelled as 4 couples, ourselves and our 3 kids and their partners

excellent and large breakfast

the wifi was somewhat limited in it's capabilities.

breakfast was delicious at cafe nelli

clean, quaint, location, friendly staff and nice breakfast

room service would have been a nice addition

gym is very poor

wifi is terrible and when traveling from abroad that was very inconvenient

there are no cleaning supplies in the gym

alcohol at the bar was quite pricey, and there wasn't a big selection

4th floor / no elevator thought it had a fitness center and laundry, it did not

we appreciated the coffee pods and laundry detergent

it was only two nights luckily but i guess i could have done laundry if i stayed longer

bring your own laundry soap if you plan to use the washer and dryer

and finally, the dryer didn t work it just tumbled the laundry around in cold air

many things like stuff friendly,space,cleanliness,gym, laundry and great location!

le square hotel was amazing, offering a good varied continental breakfast, laundry room and a lovely heated

laundry, gym, heated pool

location, friendly staff, complimentary breakfast, kitchen, coin laundry ......

rooftop pool and patio were fantastic, excellent workout facilities, on-site laundry was very useful

noise and late night bar patron noise was excessive

and good breakfast

great breakfast included. wonderful restaurant on site.

breakfast was v poor and no room service in the evening

room faced onto the street which made for night noise given a bar across the street

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

get room service after 8:30pm

the kids loved the glass bottom pool

pool is quite small

and very importantly, they are pet friendly

hotel laundry tray kept on same spot ( on the desk, were i move it from bed at night to sleep) for the 2

laundry team damaged my jeans when requested to rectify they could get the stain off

no laundry service

gym was awful - i think you should definitely relocate the gym and increase the size and equipment

sometimes room service would come right to the door and not back away or the doormen were waiting in the

it s such a beautiful and clean hotel, with a fantastic gym and pool

pool area is really busy and kids going crazy in the pool

roof top pool, roof top bar, enormous room, very comfortable beds

everything ! restaurant food was bad , bad customer and room service

i had no luck in connecting to their wifi.

complimentary guest laundry which we appreciated

to wait to use them because there is only one set for the entire hotel to use (there's another laundry room in

friendly and helpful staff. good breakfast. laundry machine.

breakfast was wonderful and we were able to do laundry for free

laundry facilities were super handy and the staff was incredibly kind and accommodating to our

only concern was the noise of the cleaning people slamming the doors to the laundry cabinets in the hallway

room service was prompt and delicious

at the front desk - room service - valet

good gym

i had a junior suite, which was spacious and, in my opinion, a great value

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

free wine, the spa tub, staff were lovely

kitchen is a great bonus

it seems that those bedsheets/duvet are very old and only laundry can not clean it properly anymore

no laundry service

the harsh chemicals from the laundry. overwhelming smell of laundry detergent.

the gym can be better maintained

i mention this because some places state they're pet friendly, but you can feel like you're a bit of an

pool water could've should've been warmer and

had young minors ( kids )and waiting in lobby after hours of drive wasn t a great start to begin with

the swimming pool and sauna were equally amazing

kitchen was a plus to prepare food

the kitchen server was too polite and whatever asked for, served witha smile

laundry stuffy- only 2 washing machines and 1 drier working

breakfast was offered in the bar and was rather expensive for the

there must have been a huge family event or kids sports team staying there

staff we're only moderated helpful with this issue and wifi connection later

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

kitchenette was a great plus for evening hors d'oeurves and cocktails

in room wifi was very slow. tv connection was unstable.

pet friendly, the size!, beautiful decor, the location, and friendly staff

only minor thing was that i had asked for a room with a fireplace if possible and that wasn't

the fireplace in the room didn t work.

we could hear the laundry machine going. every day! through all spinning cycles.

location from train station, also they have a laundry facility

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

no hand cream laundry machines defected rude staff in case you don't know french

very helpful staff i liked that you have guest laundry facility i liked your gym facility

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

gym is small for such a big hotel and hated the fact that they had carpet covering the floor which

room service menu is very limited. needs more variety.

was an early morning desk staff (saturday, feb 24), a girl w long dark hair who assisted me w my wifi, to the

they had a ice machine and a coin laundry on our room floor

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

room service was only available for dinner, and the restaurant that offered it was somewhat

wifi did not work on the laptop; we could not fix the issue

free use of laundry machines, available 24 hours.

there s a laundry too which is very helpful

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

laundry facilities was nice and affordable

there is a self serve laundry room which is super convenient

white shirt during room service to be frank it probably got picked to in the white towels for laundry

the hotel is multidimensional, meaning my wife and i could separate from the kids in the evening and enjoy a

hot tub / sauna was above expectations and it didn't feel like a hotel, it felt like a high class spa with

room service wasn t available more hours of the day.

the pool/are gym was well equipped and a great add to the experience

i think of the chemical using in laundry

in belief of two connected rooms with two double bed each and i got 1 but clean spacious and my kids loved it

loved the pet policy. staff was wonderful.

also getting a drink at the bar is way too costly for the amount of liquor you receive

free wifi. i like all expenses included, don't nickel and dime me

i used the laundry service and they were really quick and did a nice job

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

loved the valet service, room service to help us with beds, water

was not included (but room service and hotel restaurants were exceptional and

if you re looking for a quick work out we were able to utilize william gray s hotel, pool and gym

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

good laundry facility

needs to be more selection for kids meal

we ran out of gas on the route from ottawa to montreal and stayed at a bed and breakfast to avoid being stranded

we ran out of gas on the route from ottawa to montreal and stayed at a bed and breakfast to avoid being stranded

the washing machines in the laundry

laundry

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

plus a swimming pool and laundry facilities on the penthouse floor

nice facilities, pool, laundry

the pool area is grand and clean

from the cozy and chic lobby to the lovely room and the pool

there is no room service for breakfast.

had a great stay at honeyrose hotel with our two kids

beautiful decor, clean and comfortable, quiet, good location, pool and gym were great

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

pool was excellent

limited hours of room service this again is quite annoying

room service was not done during our stay.

the pool closed at the exact time we went to take our kids

what was really terrific was the rooftop bar for drinks overlooking the st

ordered room service from maggie oakes and i m still thinking about the lobster papperdalle

breakfast menu in the room for room service did not match the actual options available from the kitchen

room service breakfast was excellent. great value for the quality.

gym was very good

laundry room available

expensive. limited vegetarian options for dinner. laundry service not impressed and overpriced.

had to ask for wash cloths. told that their laundry staff was short.

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

laundry service is fast and good value for money with the item expertly cleaned

there were laundry facilities which were very handy

when we tried to use the laundry room, we found no detergent was available for purchase

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets

my kids liked the hand held shower

it was wonderful not having to return home with chores to do (laundry)

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

clean and have laundry inside of room !!! best city view

is new, room space is big, with laundry and kitchen, which is very friendly for family

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

there's no laundry room

than enough space for both of us, it was also well furnished and had everything you need (small kitchen, iron

deal with the police and we had to take the bus back home in toronto all our gifts bought for our kids and family

continental breakfast was simple but nice to have with the kids