pool not open, renovations going on

clean room and great breakfast.

the location and the fact that there was a dunkin donutns right across in the parking lot.

but there s a dunkin donuts in the same parking lot as the hotel

it is a beautiful facility with outstanding staff and a great breakfast. highly recommend!!

shower was falling apart. no laundry facilities available.

the room was like a little apartment. i also loved the laundry room very convenient.

had to call about morning room service because no one was answering & front desk didn t even know it was

on-site bar and restaurant, the fitness center, the wifi that wasn't too slow, and the 24/7

shuttle was reason we chose it and it was very convenient and easy drive to airport

i had a small balcony, there was a laundry to wash my clothes, a snack shop with wine and ice cream, too

no breakfast bar for the price and no free coffee.

room service only when requested

liked being able to skip room service altogether

the gym was small but the cardio machines were modern and functional

nice location. curteous staff. great room. good breakfast. good bathroom. good wifi

also had no towels when we arrived); there was a bunch of other things not working: locks, pools, vending machines

i didn't get breakfast but the coffee was hot and fresh

part was the staff members working the breakfast area, they were so helpful; bring the kids a napkin or getting

pool was murky and construction was going on when we there (we were not informed of this in

enjoyed the stay. was surprised that laundry facilities were free. excellent property.

i was on vacation with my husband, two small kids (3 year and 4 year old), and my over 65-year-old mother, and

the breakfast was delicious and had a lot of variety which was great for the kids

was no clear signage of where to go from the parking garage to the hotel

breakfast was great and super location - we had a night cap at a restaurant that we could walk to

food and laundry available if needed. beautifully decorated. full kitchen.

comfortable bed and well appointed rooms -- including a full kitchen

breakfast also changed every morning, loved it

pet friendly

standard breakfast options - yogurt, cereal and fruit

laundry across from the room. guys doing laundry were loud late at nite.

a little loud to have a room near the laundry room.

there was no place to do laundry. i had to go next door.

no laundry facilities

wifi was spotty.

the room is above the laundry, so when the washers go to spin cycle, it sounds like there is a helicopter

no laundry facilities, very few amenities

clean rooms and free parking

the indoor pool

it had plenty of parking and is easy to get in and out of

they also have a coin laundry room for longer stays

size of room, indoor pool, laundry and breakfast.

a large laundry basket of dirty sheets was left outside in the hallway

guest laundry was a bonus (has been travelling for a

i also enjoy the convenience of being able to use the laundry room

room was next to a self use laundry facility, which at times seemed loud, but it wasn't too bad

no basic necessities like an iron, dirty laundry bag , room safe, paper and pen

when we were there laundry facilities in the hotel were not working

hotel is fine and we were pleased to find that it has a guest laundry facility

guest laundry makes a good addition

kitchen supplies were cheap, the options for pans and serving utensils were horrible

we stayed in a unit with 2 rooms with queen beds, a small living room, and a kitchen

staff: from the front desk to the team that prepares breakfast each morning , extremely friendly, effficient

breakfast is just ok.

also the amount of noise on the floor above us, rude kids asking alot of noise

we hope to stay again when pricing is lower and more fair to families visiting their kids at the university

were told at check-in that because our breakfast was included, we should just charge it to our room and it would

pet friendly is a huge bonus and room is still immaculate

pet friendly with support staff for dog care

breakfast was good but a bit expansive for not to much things

really top notch, on par with 5 star hotel, from heated tile and towel racks to lovely rooms with fireplaces

the staff was wonderful! the spa was great!

rooms near the laundry area are noisy and house keeping occasionally disturb guest rest.

very clean, variety for breakfast, friendly people, very good price

breakfast had omlets, sausage and the normal waffle iron as well as milk, yougart and other

the staff, breakfast, the room, the view of the mountains.

the omelettes at breakfast.

this might be a problem when travelling with kids

the exterior lighting on the drive, parking, and walkway are very poor making it different to get around outside

the madison room was large with casual seating for 4 people and a very efficient gas fireplace

wifi dropped after 5 minutes and i couldn't re-connect to it

i would also like to be able to use the fireplace of the room as the suite was gorgeous and you could spend

the bathroom was so very small certainly not spa like

had a blast in the pool and exploring the downtown mall

appreciated free self-parking in garage

the air circulation in the gym was pretty poor

we are a couple we should not be in between two families with lots of kids and babies

laundry facilities

friendly concierge, comfortable, well appointed room, new room, design, wifi, walk-in shower,

i wish the gym had better hours

there are a variety of f&b outlets, a clean and accessible gym, a gorgeous rooftop, and the rooms are well

a pull up bar in the gym would be nice

pool and rooms, access to laundry.

parking

breakfast and the pool!

nice breakfast. the manager, samatha, was very friendly and helpful with our reservation.

price and free parking and perfect location for sightseeing at monticello

kitchen and bathroom in the suite were both really nice

enjoyed breakfast

nice gym and pool

because of covid, pool was closed.

breakfast is great, and i usually don t like free hotel breakfasts

no laundry service

laundry room should have a quarter machine - the bistro was somehow always closed - there should be

and i availed of the pay per use laundry facilities, which were really useful for me and handy to have on site

rusty - no notice about any work from the hotel to be prepared elevator did not work 1 day guest laundry did

the bar staff in the p.m., specifically chris was amazing. hotel was clean.

the supervisor, leticia made sure my kids and i had a safe ride to the hotel from the airport when my flight

the rooms are beautiful and the restaurant room service was top notch.

great restaurant and bar with positive vibe

bathtub and the room service menu was a little too interesting but they were willing to modify the blackened

get some real dishes and silverware especially for room services

great to have the laundry service and breakfast and coffee available all day

i get to go home with clean clothes! laundry on site is fantastic.

the laundry and breakfast. location

not having to keep stacks of quarters in order to pay for laundry.

spacious room, laundry facilities

was some breakfast items available there instead of having to walk to sport club or drive to golf area for

we thoroughly enjoyed the deck and view of the golf course and mountains

the fireplace was nice but the room was extremely small and had an exterior entrance like a cheap motel

wish the bar was open later

the adult pool closed due for the spa renovation, but the main pool was full of screaming kids

we stayed here after a longer trip and were very happy to be able to do laundry in a convenient way (staff was

pleasant front desk, nice breakfast, very clean and attractive decor

breakfast was great

parking was free but a little tight in the parking garage

wifi was iffy in that room. ?

rooms/parking ,ice machine and laundry room won't working. sad

clean and well equipped with laundry and free coffee, microwave, electric kettle and fridge in rooms

our 2nd floor room was comfortable and conveniently near the laundry, snack & soda machines, and back stairs

was broken and guest laundry did not work

guest laundry also did not work

the hotel has a business centre and guest laundry, both of which we used

room was located directly above the laundry room so we could feel and hear the laundry going allllllllll night

there is a good pizza place and a starbucks in the next parking lot

wine at the bar included friendly reception to our dog and great stories-wine was a very nice red

the pool was really big, the furniture around the pool was top quality and comfortable

clean comfortable with great fitness center.

good breakfast

room was very nice and loved the salt water pool

it was clean, the staff was very attentive, and it had great parking.

the room was clean and the pool(though cold) was super fun for the kids