that there s no trash cans in the rooms or outside by the pool.

the quietness and the view. the pool was amazing. highly recommended ud83dudc4c

i loved the heated pool since it was on the cooler side when i was there

the restaurant and bar were super yummy too

we just wanted some lunch by the pool

we also found a baby sock in our blanket which hopefully just got stuck in the last laundry cycle and wasn

the wifi! didn't work upstairs.

they are more like for kids

the water from the pool was warm and what my kids loved the most is that they have a new jacuzzi and working

hotel is amazing check in clerks could be a little nicer and friendly but room service and security is amazing

i had to go get them from the laundry facility; instructed by staff

no towels. had to go to laundry room to ask for them. front desk person way to busy.

the room is new since the hotel open in september 2016, my kids love the pool also

it had a refrigerator and a kitchenette with a cup and plate for only one person

good beds and some of the staff are nice, internet wifi didnt work

it needed to have better parking and some updating.

didn't like the fact a guest went number 2 in the pool without telling anyone there swimming

simple breakfast and great place for golf, beach and tour.

kitchen was old looking and toaster was not working

room view room size room kitchen location rate $ tranquility

as well as there was no laundry mat for guests which is very important as we were staying for a couple of days

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

also room service was great

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service

attempted to order room service, but there are no restaurant menus in bedrooms

room service was great cleaning was great parking was

reception lady was friendly and showed nice gesture. wifi works well. water pressure is good.

the food is excellent. the employees are great. great room service.

a huge parking lot love

parking spaces a lil small up in the front but the rear is perfect

snack, complementary breakfast, free parking great perks with room

that was a bummer for my kids

room service was great. reasonably priced for room service and the food was delicious.

the pool needs updated

was awesome, the food and room service was top notch

pay for breakfast and there was nothing left only one person on kitchen impossible to keep up with 200 people

no pool but there is a small gym. the wifi got a bit slow occasionally in the evening

a little trouble with wifi, constant disconnections and frequently loses speed

very quiet. securities in the parking lot were very attentive. i felt my car was safe.

to enter the parking lot of the hotel, the streets to enter the hotel are very complicated and

laundry service, working elevators, and room service menu had a variety of options

a swimming pool and a great vie of the golf course

the information, like location of different services or wifi access was hard to find

the lobby is spacious with a bar and restaurant, and with access to an adjoining casino

breakfast was great, delicious, fresh, well prepared.

very poor laundry service! you must becareful about the fruits at breakfast.

location, our regency level room was very comfortable and spotless clean, our mini bar was fully stocked with

the staff was very helpful and parking is closed up (no additional fee for parking)

of my rooms we told them we didn t want them to do room service and someone still went in there

they also have a bar in the hotel

a lot of hotels are not kid friendly this hotel is clean and my kids were welcomed

off site parking and car returned dirty.

very freindly service and terrific breakfast

good gym

friendly people specially the valet parking

there was no laundry room!

the website did not advertise that there isn t a laundry room

needed a laundry room

no laundry room. the shuttle service was absolutely horrible.

i was able to use the gym which was equipped with a good amount of exercising equipment which was also clean

that it has a laundry room.

location, cable tv, view, sofa, king bed and comfy bed. the experience in the spa is very nice.

since we traveled with our kids that was an important factor in deciding where we would stay

room clean. bed comfortable. staff attentive. room service fast.

no fridge or microwave in the room which we really needed due to traveling with kids.

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

services in general. tv. room service. wating time to check in, etc.

service at the main office as well the restaurants with room service everything great at all

room service is offered, but there are no menus in the room, so not sure how you're supposed to

owner was fraudulently charging me an erroneous guest fee and originally stated they had laundry facilities on

the wifi in the tv didn t work

the room service is great i always stay here when i am in tijuana

wifi is horrible, food is overpriced, staff is shady, response is non-existent

the parking lead to room. beds were very comfortable and quiet

room service took an hour ,that s all the bad i can say about this place .

food wonderful with room service

the swimming pool area is very nice

room service could be a tad better

friendly staff , great restaurant and bar , clean , beautiful gardens / pool

when we got to the room, i reviewed the costs of laundry and dry cleaning

secure parking, in a nice area in tijuana

our room and bathroom was beautiful ud83dude00wow wow wow spectacular rooftop bar and pool

good breakfast.clean hotel

from check in, the restaurants and bars, parking attendant and other staff

breakfast was very fresh and tasty with a large selection to choose from

breakfast was good

the water pressure was horrible create and they didn’t have room service every night.

wifi did not connect

was new and clean, offered free full breakfast with fresh fruit and eggs

the breakfast was great

parking is in the lower level of the hotel with a friendly attendant 24 hours

liked that check in was easy and parking was very accessible

we ordered room service several times and norma was our fantastic server

due to covid, the restaurant was closed, but still provided delicious room service

the only thing was i couldn t get the wifi to work. i was having issues logging in

for breakfast not good ud83dude0c location is good!

everything is nice breakfast was delicious

the location and the cleanliness of this hotel, they have secured free parking and the staff is very nice and

very friendly and accommodating staff, very clean, good breakfast

try to call to room service and my phone didn't work, the room didn't came with iron, we have to request one

great, close to all good restaurants and the bar and live music at the hotel.

i like all room service thank you

wifi works well, spacious rooms, not specially super clean

gym would be nice to improve equipment

we were supposed to get continental breakfast and did not and all rooms were supposed to have a kitchen in it

covid-19 conditions, bar and restaurant was closed.

wifi is spotty, at least my chromebook didn't like it.

location, staff, parking.

older rooms need upgrading. the associated restaurant and bar were closed.

bedding, we have to deal with a long night of noise and vibration since our room was above the laundry room and

the location and the parking