they did not have any fans either, they have very limited parking space

breakfast perfect, people friendly and excellent serviced.

the breakfast was delicious

great full breakfast

the river ,the quietly peaceful breakfast was amazing and most of all the people who work there

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

breakfast could have featured more options -- the kitchen is large and can potentially offer fruits

breakfast was really good according to our standards

the included breakfast was much better than expected

breakfast was ok, basic arepa, eggs and cheese with cofee or chocolate, rooms are basic

very good breakfast and the location was fine.

the pool area is super too

is no restaurant or bar not even a coffee station

the rooms are great, it is a quiet place and the pool and the jacuzzi are nice and confortable

it was coming from a bar nearby

we enjoyed the spa services and the pool

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

breakfast and breakfast staff could not have been better and great coffee

breakfast was pretty plain but good, staff very nice and helpful specially the shuttle drivers, i

the rooms were clean, updated and the breakfast was excellent

excellent location, comfortable, delicious breakfast, and the staff is very friendly

they help with the our laundry

the gate will also be closed and will need to have wifi in order to call them

host offered early morning airport pickup and drop-off, was extremely hospitable, offered free breakfast and

got an excelent massage from miriam, but sadly the massage room is close to the kitchen, and the noise might

the wifi worked well

the breakfast was my favorite part. the staff was also very kind

was told there was no fitness area even though it said there was online

in particular that they didn t mention on the reservation is that has private free parking, wifi was excellent

one thing in particular that they didn t mention on the reservation is that has private free parking, wifi

facilities are clean and amazingly speedy wifi

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

from the entrance thru laundry stuff ending with daisy on the rooftop, everyone was making effort to make us

desk staff unprofessional: after ruining our clothes at their laundry, they questioned us and insinuated they

finally, we did some laundry and were shocked that they charged us over $135

we had a problem with laundry but the staff went over and beyond to help fix it (thank you

the 1 day laundry service was great

no pool

room electrical key / delay in breakfast

the only thing missing was a swimming pool! otherwise, fantastic

t very pleasing and they often time forgot to bring us certain items that we asked for in the room service

noise on the 4th floor when partying at the bar on the 5th floor.

room service stole my valued earrings

room service staff created 10+ additional checks in order to tip themselves extra

gorgeous pool, nice spa with steam room, sauna, jacuzzi, and spa treatments (for additional fees, of course)

location and facilities like the pool and bars

always great to stay there. staff, bar and spa are great. not the cheapest but great to relax.

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

the hotel also offered to do our laundry, but then they charged us for it

my second issue was the laundry price

amazing design and decoration taste, cosy, thoughtful staff and exquisite breakfast experience

wifi was spotty

laundry service was not good

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

staff very friendly, gym equipment new, issues fixed promptly and room cleaned daily

- gym equipment's are not working properly - they should schedule regular maintenance for it

would like to be able to use the gym equipment easily, i understand it was covered cause the rain but it stayed

wifi connection was poor

wifi was slightly patchy at times so we had to switch it off for much of the trip

4 parking spaces only, you better arrive early if you want to find a parking spot available

i had a bit of wifi issues, but i spent a lot of time outside, so not being able to connect 24/7 wasn't an

air conditioning, shower continually overflowed into the bathroom, wifi was terrible, no fridge or even ice

000 for some laundry which is way too much compared to what we paid elsewhere and some pieces of clothing had

i had to get some laundry done, i dis confirm with them, that since i only have a few clotches, if it costs me

no laundry service

pool, the tranquility of the place and the location close to provenza

friendly staff, quiet location, pool

a few coffee capsules and when we asked for two more we were asked to may for them also the laundry service

the laundry service is extremely expensive

year s party was terrible, laundry service works weird, needed to explain how to wash, 90% of workers cannot

is the the laundry rates so high makes no send paying 200 mill for laundry when the unit itself got the night

for example laundry, where they charge 5 usd per underwear and 10 usd per shirt

the shared laundry service was out of detergent.

laundry service located in the same (6th) floor

the breakfast was expensive too also the laundry

laundry room is very well equipped

has not even a window - laundry service they offer did not work out, they forgot to do

room was spacious, cleaned every day, fresh towels,laundry service, lorraine was extremely helpful as we're all

good laundry service

far from subway (20min walk) expensive laundry (3times more than usual)

very friendly hosts, laundry service, free parking space.

also laundry service was a bit below our expectations : some was not totally dry and was not that well

suggestions for improvement: - a small note in the room with information about the price of the laundry service

only one pillow per person, no laundry service, no atmosphere, no hairdryer, no room service, basic breakfast

was ok, was missing some basics such a coffee machine or laundry bag

not laundry services ;(

willing to help in many ways, from questions of the area to help ordering in food relaxing bar area that is a